“Scam Artists.Scammed me out of more than £10......”
1 Star Review
Sep 13,2019
By:
'Mark'
Sep 13,2019
Branch: London, 66-68 High Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: N2
Branch: London, 66-68 High Road
Lettings (as a Tenant)
Postcode: N2
8
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Scam Artists.
Scammed me out of more than £1000 on break clause fees. In person the agent asked if I would agree to sign up to a longer tenancy but with a break clause even though I wanted a shorter tenancy. I agreed only because he ...
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“Avoid at all costs! Utterly appalling, this i......”
1 Star Review
Aug 13,2019
By:
'yasmin'
Aug 13,2019
Branch: London, 109 The Broadway
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: NW7
Branch: London, 109 The Broadway
Sales (as a Vendor)
Postcode: NW7
4
people found
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Avoid at all costs! Utterly appalling, this is the worst estate agent we have ever dealt with and was a traumatic experience. There was no transparency, heavy delays, no follow-ups, bad communication, no morals or ethics in the way they acted. Unprofessional agency full of ...
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4
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“I’ve be had such great help from Martyn Gerra......”
5 Star Review
Aug 01,2019
By:
'Rita'
Aug 01,2019
Branch: London, 109 The Broadway
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW7
Branch: London, 109 The Broadway
Lettings (as a Tenant)
Postcode: NW7
0
people found
this helpful
I’ve be had such great help from Martyn Gerrard. Especially Tyler he’s such a star! Thank you for your help Tyler :-)...
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“ABSOLUTELY HORRIBLE EXPERIENCE...”
1 Star Review
Jul 22,2019
By:
'Raphael'
Jul 22,2019
Branch: London, 109 The Broadway
Services: Sales (as a Vendor)
Sold price: £380000
Would you recommend?: No
Postcode: HA8
Branch: London, 109 The Broadway
Sales (as a Vendor)
Sold price: £380000
Postcode: HA8
3
people found
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ABSOLUTELY HORRIBLE EXPERIENCE
It's been a few months that I'm supposed to write this but I hesitated a little as the last time I wrote a bad review about another estate agent they ended up buying numerous fake google reviews to bury my one down ...
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3
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1 Star Review
Jul 08,2019
By:
'E'
Jul 08,2019
Branch: London, 773 High Road
Services: Lettings (as a Tenant)
Rent PCM: £1300
Would you recommend?: No
Postcode: N3
Branch: London, 773 High Road
Lettings (as a Tenant)
Rent PCM: £1300
Postcode: N3
1
people found
this helpful
PLEASE READ:
Very unprofessional, canoodle with landlords to try and make a maximum profit possible off tenants. My boiler has not worked since the beginning of the tenancy resulting in my baby, teenage son, and partner all falling ill throughout the winter months. although this ...
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1
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“Be careful, watch the fees they charging, use......”
1 Star Review
Jun 20,2019
By:
'Arvy'
Jun 20,2019
Branch: London, 773 High Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: N12
Branch: London, 773 High Road
Lettings (as a Landlord)
Postcode: N12
1
people found
this helpful
Be careful, watch the fees they charging, used to be trusted agency, now seems downhill. I gave them flat to rent, was all good, tenant stayed over the year, but after we applied rolling contract as tenants werent sure on move out date. Gerards sent ...
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1
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5 Star Review
May 09,2019
By:
'Simone'
May 09,2019
Branch: London, 300 Muswelll Hill, Broadway
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: N10
Branch: London, 300 Muswelll Hill, Broadway
Lettings (as a Tenant)
Postcode: N10
0
people found
this helpful
Ellena Andrea has been very supportive and helpful throughout our tenancy. She always responds promptly to any of our requests and deals with any issue in a highly professional and efficient manner. Thank you Ellena....
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“Excellent service and support...”
5 Star Review
Apr 18,2019
By:
'JMA'
Apr 18,2019
Branch: London, 45 The Broadway
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: N8
Branch: London, 45 The Broadway
Lettings (as a Tenant)
Postcode: N8
0
people found
this helpful
Richardo has been excellent throughout the process of our flat search. From finding us our perfect property by carefully listening to our requirements and budget, through to being constantly patient and clear about all the admin required. He has always been available to patiently answer ...
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“Freehold purchase quote...”
1 Star Review
Apr 11,2019
By:
'A.M.'
Apr 11,2019
Branch: London, 197 Ballards Lane
Services: They manage our building
Would you recommend?: No
Postcode: N11
Branch: London, 197 Ballards Lane
They manage our building
Postcode: N11
1
people found
this helpful
Have attempted to contact MG by telephone and been told that the person responsible for Freehold quotes would call me back. She never did.
Several emails have also been sent with no response.
Bitterly disappointing....
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Comment on agent fees
N/A
1
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“Friendly and knowledgeable...”
5 Star Review
Apr 10,2019
By:
'Alison'
Apr 10,2019
Branch: London, 146 High Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: N2
Branch: London, 146 High Road
Sales (as a Buyer)
Postcode: N2
0
people found
this helpful
Carter has been helping me to find a property and has gone above and beyond to assist me. He has paid attention to my requirements and showed me relevant properties. I recommend Carter for his helpful manner and professional attitude....
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Comment on agent fees
Fees as expected
0
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“Very Professional and helpful...”
5 Star Review
Apr 01,2019
By:
'Michelle'
Apr 01,2019
Branch: London, 109 The Broadway
Services: Lettings (as a Tenant)
Rent PCM: £1550
Would you recommend?: Yes
Postcode: NW7
Branch: London, 109 The Broadway
Lettings (as a Tenant)
Rent PCM: £1550
Postcode: NW7
0
people found
this helpful
Elijah Williams was very helpful during my search to rent a property. I couldn't recommend him enough, very friendly and professional....
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Comment on agent fees
Good
0
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5 Star Review
Feb 05,2019
By:
'Melania'
Feb 05,2019
Branch: London, 197 Ballards Lane
Services: Lettings (as a Tenant)
Rent PCM: £1700
Would you recommend?: Yes
Postcode: N20
Branch: London, 197 Ballards Lane
Lettings (as a Tenant)
Rent PCM: £1700
Postcode: N20
0
people found
this helpful
Ellena Andrea is a star and I'm very grateful to have her as my poc for MG. She's professional, fast to come back and always prompt to solve any issue....
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0
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5 Star Review
Dec 04,2018
By:
'Lisa'
Dec 04,2018
Branch: London, 197 Ballards Lane
Services: Property Management
Would you recommend?: Yes
Postcode: N2
Branch: London, 197 Ballards Lane
Property Management
Postcode: N2
0
people found
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Ellena Andrea has been an excellent property manager. She is very responsive and has any issue addressed quickly! She has been a pleasure to work with....
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0
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“Excellent customer service...”
5 Star Review
Dec 03,2018
By:
'Stefan'
Dec 03,2018
Branch: London, 300 Muswelll Hill, Broadway
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: N10
Branch: London, 300 Muswelll Hill, Broadway
Lettings (as a Tenant)
Postcode: N10
0
people found
this helpful
Ellena was really helpful and proactive. She explaexplained us what we have to do and was so polite and prompt. We are really graceful for all her help...
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0
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“Saved the deal at the last minute...”
5 Star Review
Nov 22,2018
By:
'Iven'
Nov 22,2018
Branch: London, 66-68 High Road
Services: Sales (as a Vendor)
Sold price: £435000
Would you recommend?: Yes
Postcode: N20
Branch: London, 66-68 High Road
Sales (as a Vendor)
Sold price: £435000
Postcode: N20
0
people found
this helpful
Ronak was a breath of fresh air. She was on the ball with regular updates, called us back everytime we left a message, always professional and polite....
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0
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5 Star Review
Nov 20,2018
By:
'Hannah'
Nov 20,2018
Branch: London, 4 Exchange Buildings,High Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: EN5
Branch: London, 4 Exchange Buildings,High Street
Sales (as a Buyer)
Postcode: EN5
0
people found
this helpful
Josh gave us excellent service throughout. He was professional and flexible. He understood our needs and communicated effectively with us throughout. He worked hard to maintain a good relationship with us and the clients....
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0
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“experiance about service provide this company...”
1 Star Review
Nov 19,2018
By:
'FABIO'
Nov 19,2018
Branch: London, 66-68 High Road
Services: They manage our building
Sold price: £1400
Would you recommend?: No
Postcode: N33P
Branch: London, 66-68 High Road
They manage our building
Sold price: £1400
Postcode: N33P
4
people found
this helpful
I don't know where to start writing up the horrible experience I had with this estate agents. As a tenant, I have felt totally ignored and disrespected throughout my 2 year tenure. If I were to write everything down, it would cost me hours and a ...
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4
people found
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4 Star Review
Nov 13,2018
By:
'WA'
Nov 13,2018
Branch: London, 146 High Road
Services: Property Management
Would you recommend?: Yes
Postcode: N2
Branch: London, 146 High Road
Property Management
Postcode: N2
0
people found
this helpful
Ellena has managed our property in East Finchley for the past year providing informative property reports and ensuring our tenants paid on time.
We have had an extremely good working relationship with Ellena - she manages our property very well and makes us feel as ...
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4 Star Review
Sep 25,2018
By:
'Oliver'
Sep 25,2018
Branch: London, 146 High Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: N28J
Branch: London, 146 High Road
Sales (as a Vendor)
Postcode: N28J
1
people found
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Just sold our 4 bed house through Martyn Gerrard in East Finchley. While it wasn't an easy sale, the guys and girls at Martyn Gerrard dealt with the sale with efficiency and aplomb. At every stage, Chris/Ronak/Ray and Toby took their jobs very seriously ...
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Comment on agent fees
Okay!
1
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1 Star Review
Jul 27,2018
By:
'Heathrow'
Jul 27,2018
Branch: London, 197 Ballards Lane
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: N3
Branch: London, 197 Ballards Lane
Sales (as a Vendor)
Postcode: N3
2
people found
this helpful
MG has a building division called Greyclyde who built our home 20 years ago. from then till now, we have discovered major building faults. MG/Greyclyde ignore all requests for callback, and denied any wrongdoings. We had to claim through NHBC to get them to sort ...
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Comment on agent fees
Not applicable
2
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“Completely incompetent...”
1 Star Review
Jul 16,2018
By:
'2018housinglondon'
Jul 16,2018
Branch: London, 45 The Broadway
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: N8
Branch: London, 45 The Broadway
Lettings (as a Tenant)
Postcode: N8
3
people found
this helpful
I really should have searched for this reviews before dealing with these people. We're students looking for housing in London so we often expect some quirks and difficulties in the process but nothing had prepared us for the complete lack of professionalism and communication from ...
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Comment on agent fees
We lost our 900 pound holding deposit. 100 pounds per person admin fee was reasonable but when you deal with these people, you'll want to take the hit.
3
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1 Star Review
Jul 09,2018
By:
'Mariaveneta'
Jul 09,2018
Branch: London, 66-68 High Road
Services: Lettings (as a Tenant)
Rent PCM: £2200
Would you recommend?: No
Postcode: N2
Branch: London, 66-68 High Road
Lettings (as a Tenant)
Rent PCM: £2200
Postcode: N2
6
people found
this helpful
They're very good at wanting your money but when there's a problem they ignore you completely. Also company has such a high turnover that there's a new property manager every time you call or email them, which says a lot about the business. Avoid if ...
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Comment on agent fees
Overpriced
6
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“Property management visit...”
5 Star Review
Jun 01,2018
By:
'martyn'
Jun 01,2018
Branch: London, 197 Ballards Lane
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: N11
Branch: London, 197 Ballards Lane
Lettings (as a Tenant)
Postcode: N11
0
people found
this helpful
Eva did and does a sound professional job as our first port of call. She listens to our complaints, and when she visited the property, took photos of everywhere.She is thorough....
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Comment on agent fees
Good
0
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“Property Agency and Management Review...”
4 Star Review
May 31,2018
By:
'Emma'
May 31,2018
Branch: London, 197 Ballards Lane
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: N7
Branch: London, 197 Ballards Lane
Lettings (as a Tenant)
Postcode: N7
0
people found
this helpful
I have been a tenant in a property managed by Martyn Gerrard for the past 12 months. Vanessa has always been helpful, friendly and professional in my dealings with her. It has been reassuring to know that she is someone to turn to if things go ...
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0
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1 Star Review
May 28,2018
By:
'Gerry-V'
May 28,2018
Branch: London, 109 The Broadway
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: NW7
Branch: London, 109 The Broadway
Sales (Prospective customer)
Postcode: NW7
10
people found
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Martyn Gerrard have been operating in the North West London area since the 1960's. They still employ the unscrupulous dirty tricks that were part and parcel of the estate agency business in the latter part of the last century.
Be VERY careful when entering into ...
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10
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5 Star Review
May 16,2018
By:
'Anne'
May 16,2018
Branch: London, 773 High Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: N12
Branch: London, 773 High Road
Lettings (as a Landlord)
Postcode: N12
0
people found
this helpful
Andrew found me great tenants very quickly. I will recommend him and the team to friends and family. They did a fantastic job with no hassle. Andrew is very reliable and trustworthy. Well done to the North Finchley Branch....
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Comment on agent fees
Good
0
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“I don't know where to start writing up the horrible ......”
1 Star Review
Oct 31,2017
By:
'Alicia'
Oct 31,2017
Branch: London, 66-68 High Road
Services: Lettings (as a Tenant)
Rent PCM: £2456
Would you recommend?: No
Postcode: N2
Branch: London, 66-68 High Road
Lettings (as a Tenant)
Rent PCM: £2456
Postcode: N2
3
people found
this helpful
I don't know where to start writing up the horrible experience I had with this estate agents. As a tenant, I have felt totally ignored and disrespected throughout my 2 year tenure. If I were to write everything down, it would cost me hours and a ...
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Comment on agent fees
Too high as I received no service whatsoever.
3
people found
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“The level of incompetence at Martyn Gerrard is mind-boggling. When ......”
1 Star Review
Aug 01,2017
By:
'Freeholder'
Aug 01,2017
Branch: London, 197 Ballards Lane
Services: They manage our building
Would you recommend?: No
Postcode: N22
Branch: London, 197 Ballards Lane
They manage our building
Postcode: N22
15
people found
this helpful
The level of incompetence at Martyn Gerrard is mind-boggling. When dealing with Block Management, a manager must stay on top of all business relating to the block and always keep the interests of the block, and its freeholders in mind. However, Stuart Burchell, who leads ...
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Comment on agent fees
Massively inflated, do not deserve a fraction of what they are charging.
15
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“I was dealing with Christian from Kentish Town. Unprofessional from ......”
1 Star Review
Jul 21,2017
By:
'Ross'
Jul 21,2017
Branch: London, 304 Kentish Town Road
Services: Lettings (Prospective customer)
Rent PCM: £1750
Would you recommend?: No
Postcode: NW1
Branch: London, 304 Kentish Town Road
Lettings (Prospective customer)
Rent PCM: £1750
Postcode: NW1
2
people found
this helpful
I was dealing with Christian from Kentish Town. Unprofessional from the start, didnt reply to emails, was unreachable on phone. I was in the process of letting, and after 3 weeks, and my references had been paid for plus first weeks rent held by them in ...
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Comment on agent fees
Bad - took our money then had to refund. Made ridiculous deadlines that they couldn't even stick to themselves!
2
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“Charlie was very upfront with us about the fees courteous ......”
4 Star Review
Jul 05,2017
By:
'anonymous'
Jul 05,2017
Branch: London, 4 Exchange Buildings,High Street
Services: Lettings (as a Tenant)
Rent PCM: £1195
Would you recommend?: Yes
Postcode: EN2
Branch: London, 4 Exchange Buildings,High Street
Lettings (as a Tenant)
Rent PCM: £1195
Postcode: EN2
0
people found
this helpful
Charlie was very upfront with us about the fees courteous and straightforward, and Andrew was very accomodating to our situation. I have no complains about them or their behaviour. They seemed genuinely as surprised as us about the scaffolding, not sure if they are just ...
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Comment on agent fees
They seemed reasonable
0
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