Martin & Co
4.1/5, 3793 reviews
76% recommended
93% sales valuation accuracy
97% sales fee satisfaction
91% lettings valuation accuracy
86% lettings fee satisfaction
No company information

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Latest Reviews

 View all Reviews 3793
Featured Review
a
reviewed by 'AQ Ahmad'
“Javaid and his team have managed my property for several years. Throughout, they have gone above and beyond to ensure ......”
Featured Review
a
reviewed by 'Stephen Fleming'
“Having dealt with a number of letting agencies for our properties over the years, Martin & Co are far and away ......”
Featured Review
a
reviewed by 'Virinder'
“We have been with Martin & Co, Shawlands for 10 years and the service has been exemplary. There has been very little ......”
Featured Review
a
reviewed by 'laura'
“The team are all exceptionally Knowledgeable and helpful. I have used the services for over 10 years which is due to ......”
Featured Review
a
reviewed by 'Merlin'
“Really impressed with Martin & Co in Wokingham! The Sales Director Ian Springell was a fountain of information and knowledge. He ......”
22nd Nov 2024
reviewed by 'Mervat'
“Great help and support, always available and accessibleThank you for your support...”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 93% 97% £27,000 £1,000,000
Lettings 91% 86% £290 £3,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
871 133 1555 647 214 8 118 9 107 131
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA NALS TPOS SAL SAGEagent Relocation Agent Network
Rankings
Overall
Estate agents
Letting agents
Latest Properties to Rent   36
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Martin & Co Branches (view all 221)
Aberdeen, AB25
Abingdon, OX14
Airdrie, ML6
Aldershot, GU11
Andover, SP10
Ashford, TN23
Ashford High Street, TN24
Ayr, KA7
Featured Review
a

“Amazing estate agency run by an honest and principled person and team...”

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May 20,2023
Minithumbup
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Javaid
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Javaid
By: 'AQ Ahmad'
May 20,2023
13 people found
this helpful
Javaid and his team have managed my property for several years. Throughout, they have gone above and beyond to ensure the property is tenanted effectively while also going out of their way to help the tenant. Any issues I have had, be it missed rent ...
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Featured Review
a

“The most professional lettings agency by some margin...”

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May 19,2023
Minithumbup
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Lynda
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Javaid
By: 'Stephen Fleming'
May 19,2023
0 people found
this helpful
Having dealt with a number of letting agencies for our properties over the years, Martin & Co are far and away the best we've ever worked with. All our correspondence is handled promptly and professionally, and should we need to speak to a staff member directly, ...
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Featured Review
a

“We have been with Martin & Co, Shawlands for ......”

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Apr 23,2023
Minithumbup
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Javaid
By: 'Virinder'
Apr 23,2023
0 people found
this helpful
We have been with Martin & Co, Shawlands for 10 years and the service has been exemplary. There has been very little input from myself as everything is dealt with by the office professionally and efficiently. I hear of horror stories from other landlords using different agents, ...
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Featured Review
a

“The team are all exceptionally Knowledgeable ......”

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May 01,2023
Minithumbup
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Javaid
By: 'laura'
May 01,2023
0 people found
this helpful
The team are all exceptionally Knowledgeable and helpful. I have used the services for over 10 years which is due to the diligence and high level of service I have received....
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Featured Review
a

“Everything we needed and more...”

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Dec 21,2022
Minithumbup
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Ian
By: 'Merlin'
Dec 21,2022
2 people found
this helpful
Really impressed with Martin & Co in Wokingham! The Sales Director Ian Springell was a fountain of information and knowledge. He understood our situation and gave us brilliant advice on the market and what we needed to do. We had two other agents out (and one ...
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By: Ian Springell
Dec 21, 2022
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Hi Merlin, Thank you for your kind words, it was a pleasure to help you understand the current market and I am always here if you need to speak to me. I am confident when you are ready we will get you a great price from a great buyer. ...

“I have been very pleased with the standard of service ......”

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Feb 24,2017
Minithumbup
By: 'Suz'
Feb 24,2017
0 people found
this helpful
I have been very pleased with the standard of service offered by the team at Harborne. They are extremely efficient and helpful....
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Comment on agent fees
Reasonable
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“Very Helpful team, love the property they found me, kept ......”

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Feb 24,2017
Minithumbup
By: 'EdWyn'
Feb 24,2017
2 people found
this helpful
Very Helpful team, love the property they found me, kept me informed at every stage and the after care has been first class. Thank you Martin & Co...
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“I would really like to highly recommend Joe Savage at ......”

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Feb 23,2017
Minithumbup
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Joe
By: 'Tanya'
Feb 23,2017
1 people found
this helpful
I would really like to highly recommend Joe Savage at Martin and Co. I rented an apartment in January and Joe was extremely professional, courteous and kept me updated regularly throughout the process. Joe provided a fantastic service, Thank you, Tanya...
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“My experience with Martin and Company has been worse that ......”

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Feb 23,2017
Minithumbup
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Marie
By: 'MartinAndCoNightmare'
Feb 23,2017
1 people found
this helpful
My experience with Martin and Company has been worse that I could have ever imagined. Below is the letter I needed to send them to get them to finally come to my apartment. And when they finally sent someone, they sent me a bill for 35 ...
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“Since Sam has started her role as the new Property ......”

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Feb 23,2017
Minithumbup
By: 'NP'
Feb 23,2017
1 people found
this helpful
Since Sam has started her role as the new Property Manager with Martin&Co I've noticed a massive difference. Being a tenant with Martin&Co for the past 6 years, this is the first time I've met a team member who genuinely cares about sorting out ...
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“Martin & Co have been nothing but great from the very ......”

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Feb 23,2017
Minithumbup
By: 'J'
Feb 23,2017
0 people found
this helpful
Martin & Co have been nothing but great from the very start . The whole process was quick , simple and dealt with very professionally . I would recommend Martin & Co to any landlord who was looking for a professional team to help them through the process that sometimes ...
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Comment on agent fees
Good
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“Martin & Co's service is great. Prompt reply and act efficiently. ......”

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Feb 22,2017
Minithumbup
By: 'Heidi'
Feb 22,2017
0 people found
this helpful
Martin & Co's service is great. Prompt reply and act efficiently. I would definitely recommend Martin & Co to my friends and family....
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“Honestly some of the most useless staff i've ever experienced. ......”

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Feb 21,2017
Minithumbdown
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James
By: 'rose'
Feb 21,2017
2 people found
this helpful
Honestly some of the most useless staff i've ever experienced. Over 80% of the staff are unacceptably rude and unhelpful- lucky if its one of the women who deal with your issues as they are much more helpful. Waiting for objects in the flat to be ...
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Comment on agent fees
No idea how they can charge such high fees for literally no effort on their part. Awful.
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“This agent manages a number of my properties and I ......”

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Feb 21,2017
Minithumbup
By: 'rj101'
Feb 21,2017
0 people found
this helpful
This agent manages a number of my properties and I have always found them to be excellent. I live overseas and is it important to know my property is being well looked after....
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Comment on agent fees
Good
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“I used Martin & Co as a Letting Agent on my ......”

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Feb 20,2017
Minithumbdown
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David
By: 'A'
Feb 20,2017
1 people found
this helpful
I used Martin & Co as a Letting Agent on my single property for 22 months; although at first they appeared proactive and forward thinking, this was clearly just a veneer to attract customers. Sticking to the facts, the following reasons led to me finding ‘anyone' else: ...
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Comment on agent fees
Expensive fees overall which was compounded by their apathetic approach to finding tenants. I gave notice to leave and was charged a fee of £270 as it was claimed the tenant finding service fee was due.
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By: Hannah
Feb 20, 2017
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Hi David, please follow us on twitter and direct message us so we can fully understand your issue and we can let you know our formal complaints procedure. Thanks. ...

“As other people has stated avoid to rent with this ......”

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Feb 18,2017
Minithumbdown
By: 'Unhappy'
Feb 18,2017
4 people found
this helpful
As other people has stated avoid to rent with this overrated company. They will charge you a lot when entering to the property and, when you leave, they will try to take as much money from your deposit as they can, trying to find bad ...
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Comment on agent fees
High charges when you enter the house that you need to pay if you want to keep it. And keep in mind that they will charge you when you leave, no matter how clean you leave the house they will look for excuses as they know that we need the money back and we have not got the time to go for arbitration(which is a proccess that they need to accep as well otherwise it wont serve for nothing)
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“Very happy with the service received from Ashley at Martin & ......”

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Feb 17,2017
Minithumbup
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Ashley
By: 'JK'
Feb 17,2017
0 people found
this helpful
Very happy with the service received from Ashley at Martin & Co. Several viewings were lined up the first day our house was on the market and, by day two, our house was sold. Communication and service has been excellent and we have been kept informed ...
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“As a buyer I was very impressed with how 'on ......”

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Feb 16,2017
Minithumbup
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Toby Vowels
By: 'Adrian'
Feb 16,2017
1 people found
this helpful
As a buyer I was very impressed with how 'on it' Toby was throughout the purchase. Toby knew all the details about the entire chain and was proactively nudging along all parties at every stage. I feel that both Toby and James at the branch ...
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Comment on agent fees
Unknown - I was a buyer
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“Very Happy with Service I've received , would recommend to anyone ......”

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Feb 16,2017
Minithumbup
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Marie
By: 'B.Power'
Feb 16,2017
0 people found
this helpful
Very Happy with Service I've received , would recommend to anyone looking for a good, proactive letting agent. B.Power landlord...
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Comment on agent fees
Reasonable fee, decent value
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“Excellent service from start to finish, Ashley made feel I ......”

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Feb 16,2017
Minithumbup
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Ashley
By: 'Jackie'
Feb 16,2017
0 people found
this helpful
Excellent service from start to finish, Ashley made feel I was a priority customer and did his best to secure my purchase, which he did, I would definitely use there services again....
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Na
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“Martin and Co found me and my kids the perfect ......”

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Feb 16,2017
Minithumbup
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Maggie
By: 'Sarah'
Feb 16,2017
1 people found
this helpful
Martin and Co found me and my kids the perfect hime on Poole. Both Sarah and Maggie have been wonderful. I love the speed with which they process issues and they are always a phone call away! Amazing service. Thanks so much fir everything! Regards, ...
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Comment on agent fees
Really good
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“I rented a flat for almost three years and a ......”

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Feb 15,2017
Minithumbup
By: 'Fan'
Feb 15,2017
0 people found
this helpful
I rented a flat for almost three years and a half with Martin & Co Bath. It's my only experience renting in the UK, I'm a student. Regarding my first two years, it did take a while (sometimes more than 6 months!) to get some things repaired. ...
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Comment on agent fees
I don't know how it usually works, but I paid £255 agency fees.
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“I was very happy with the service I received from ......”

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Feb 14,2017
Minithumbup
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Lindsey
By: 'Sarah'
Feb 14,2017
4 people found
this helpful
I was very happy with the service I received from Martin & Co. Easy, efficient and friendly. They took time to go through the letting contract with me, were up front about costs and also explained the next steps clearly....
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Comment on agent fees
Reasonable
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“Have been a tenant in a Martin & Co 'managed' (and ......”

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Feb 13,2017
Minithumbdown
By: 'Dan'
Feb 13,2017
24 people found
this helpful
Have been a tenant in a Martin & Co 'managed' (and I use the term very loosely) property, for 6 years.... at first, they were brilliant and couldn't have been more helpful. Then came a change of management and I have to say they are bloody hopeless! ...
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Comment on agent fees
Being as they don't actually do what they're supposed to do (manage properties), I would have to say 'bad'
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“Excellent service. Staff at the Chatham branch where very good. ......”

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Feb 13,2017
Minithumbup
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Sandra
By: 'Andrew'
Feb 13,2017
1 people found
this helpful
Excellent service. Staff at the Chatham branch where very good. We had some problems through our application but they managed to get things sorted. Will definitely use them again...
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“I found Mr James and all the staff of Martins ......”

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Feb 13,2017
Minithumbup
By: 'Dilip'
Feb 13,2017
0 people found
this helpful
I found Mr James and all the staff of Martins and co very professional, friendly and helpful. Always easy to get hold of and great communication. Would recommend 100%....
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“Richard showed me three properties to rent four years ago. ......”

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Feb 11,2017
Minithumbup
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Richard
By: 'dave'
Feb 11,2017
1 people found
this helpful
Richard showed me three properties to rent four years ago. They were all in the price range I was looking for and the locations were all within the zones I wanted in the Wanstead area. The property I chose was excellent and I have been ...
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Comment on agent fees
Standard
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“Excellent service from beginning to end. The staff at the ......”

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Feb 10,2017
Minithumbup
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HENRY
By: 'Pete'
Feb 10,2017
0 people found
this helpful
Excellent service from beginning to end. The staff at the leamington branch have always provided a first class service during my 10 yr association as a landlord. Thank you...
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Comment on agent fees
Good
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“Excellent customer service. Lettings team were really helpful and I ......”

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Feb 09,2017
Minithumbup
By: 'Dawn14'
Feb 09,2017
0 people found
this helpful
Excellent customer service. Lettings team were really helpful and I love my new property. I would definitely recommend them to others looking to rent....
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Comment on agent fees
Good
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“I recently completed my house sale through Oliver James. They ......”

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Feb 09,2017
Minithumbup
By: 'Moving'
Feb 09,2017
0 people found
this helpful
I recently completed my house sale through Oliver James. They were efficient and diligent throughout. Ian was managing my sale and did a good job, as did Sarah and Sam at the beginning of the sale process. I've been very happy using Oliver James!...
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Comment on agent fees
Transparent, reasonable and no hidden extra charges!
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By: Ian Henry
Feb 09, 2017
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Thank you so much for your glowing review! I am so glad we were able to help you with the sale of your beautiful barn conversion. It was always an absolute pleasure to have you as a client. ...

“Fantastic service from ALL staff. They have been managing my ......”

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Feb 09,2017
Minithumbup
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Lindsey
By: 'Harry'
Feb 09,2017
4 people found
this helpful
Fantastic service from ALL staff. They have been managing my property for 7 years now and have done an absolutely fabulous job. Always responsive and looking after my best interests. couldn't be happier and would recommend them unreservedly on both the sales and letting front. Thoroughly ...
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Comment on agent fees
fair
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“I have been using Martin & Co in Caversham to manage ......”

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Feb 08,2017
Minithumbup
By: 'A'
Feb 08,2017
0 people found
this helpful
I have been using Martin & Co in Caversham to manage a property on our behalf for nearly 2 years.Throughout my dealings with them all the staff have been extremely professional and courteous. They have been proactive in managing the property so repairs are arranged without ...
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“These people expect you to remain calm. They expect a ......”

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Feb 08,2017
Minithumbdown
By: 'Jaccusefashion'
Feb 08,2017
3 people found
this helpful
These people expect you to remain calm. They expect a level of politeness which people of their level of incompetence and lack of customer care do not deserve. Basically it's my own fault for NOT having checked the reviews online. First of all I am ...
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Comment on agent fees
They were what you might expect
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“The whole team at Martin and Co have been really ......”

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Feb 06,2017
Minithumbup
By: 'Elke'
Feb 06,2017
2 people found
this helpful
The whole team at Martin and Co have been really helpful in sorting work people, and then finding a tenant very quickly. I would certainly recommend them ....
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“Sean was very good and helpful with finding me a ......”

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Feb 06,2017
Minithumbup
By: 'emmer'
Feb 06,2017
0 people found
this helpful
Sean was very good and helpful with finding me a tenant. Very business and quick working, took a lot of pressure off myself....
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Comment on agent fees
Fees are fees
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are registered with the Property Ombudsman redress system. But more important, you can call the Director Eduardo Prato directly on his mobile, day or night, if at any point you're not completely satisfied with our service.
Last updated at 4:29 PM 04/03/2024 by allAgents

Awards won by Martin & Co

Regional Awards won by Martin & Co

Individual Branch Awards

Aberdeen, AB25

Uckfield, TN22

Glasgow, G41

Crewe, CW2

Cambridge, CB1

Basingstoke, RG21

London, SW12

Stirling, FK8



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