Martin & Co
4.1/5, 3793 reviews
76% recommended
93% sales valuation accuracy
97% sales fee satisfaction
91% lettings valuation accuracy
86% lettings fee satisfaction
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Latest Reviews

 View all Reviews 3793
Featured Review
a
reviewed by 'AQ Ahmad'
“Javaid and his team have managed my property for several years. Throughout, they have gone above and beyond to ensure ......”
Featured Review
a
reviewed by 'Stephen Fleming'
“Having dealt with a number of letting agencies for our properties over the years, Martin & Co are far and away ......”
Featured Review
a
reviewed by 'Virinder'
“We have been with Martin & Co, Shawlands for 10 years and the service has been exemplary. There has been very little ......”
Featured Review
a
reviewed by 'laura'
“The team are all exceptionally Knowledgeable and helpful. I have used the services for over 10 years which is due to ......”
Featured Review
a
reviewed by 'Merlin'
“Really impressed with Martin & Co in Wokingham! The Sales Director Ian Springell was a fountain of information and knowledge. He ......”
22nd Nov 2024
reviewed by 'Mervat'
“Great help and support, always available and accessibleThank you for your support...”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 93% 97% £27,000 £1,000,000
Lettings 91% 86% £290 £3,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
871 133 1555 647 214 8 118 9 107 131
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA NALS TPOS SAL SAGEagent Relocation Agent Network
Rankings
Overall
Estate agents
Letting agents
Latest Properties to Rent   36
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Martin & Co Branches (view all 221)
Aberdeen, AB25
Abingdon, OX14
Airdrie, ML6
Aldershot, GU11
Andover, SP10
Ashford, TN23
Ashford High Street, TN24
Ayr, KA7
Featured Review
a

“Amazing estate agency run by an honest and principled person and team...”

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May 20,2023
Minithumbup
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Javaid
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Javaid
By: 'AQ Ahmad'
May 20,2023
13 people found
this helpful
Javaid and his team have managed my property for several years. Throughout, they have gone above and beyond to ensure the property is tenanted effectively while also going out of their way to help the tenant. Any issues I have had, be it missed rent ...
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Featured Review
a

“The most professional lettings agency by some margin...”

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May 19,2023
Minithumbup
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Lynda
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Javaid
By: 'Stephen Fleming'
May 19,2023
0 people found
this helpful
Having dealt with a number of letting agencies for our properties over the years, Martin & Co are far and away the best we've ever worked with. All our correspondence is handled promptly and professionally, and should we need to speak to a staff member directly, ...
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Featured Review
a

“We have been with Martin & Co, Shawlands for ......”

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Apr 23,2023
Minithumbup
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Javaid
By: 'Virinder'
Apr 23,2023
0 people found
this helpful
We have been with Martin & Co, Shawlands for 10 years and the service has been exemplary. There has been very little input from myself as everything is dealt with by the office professionally and efficiently. I hear of horror stories from other landlords using different agents, ...
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Featured Review
a

“The team are all exceptionally Knowledgeable ......”

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May 01,2023
Minithumbup
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Javaid
By: 'laura'
May 01,2023
0 people found
this helpful
The team are all exceptionally Knowledgeable and helpful. I have used the services for over 10 years which is due to the diligence and high level of service I have received....
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Featured Review
a

“Everything we needed and more...”

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Dec 21,2022
Minithumbup
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Ian
By: 'Merlin'
Dec 21,2022
2 people found
this helpful
Really impressed with Martin & Co in Wokingham! The Sales Director Ian Springell was a fountain of information and knowledge. He understood our situation and gave us brilliant advice on the market and what we needed to do. We had two other agents out (and one ...
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By: Ian Springell
Dec 21, 2022
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Hi Merlin, Thank you for your kind words, it was a pleasure to help you understand the current market and I am always here if you need to speak to me. I am confident when you are ready we will get you a great price from a great buyer. ...

“Absolutely disgusting customer service!! Rang at least two times a ......”

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Apr 18,2017
Minithumbdown
By: 'Hannah'
Apr 18,2017
2 people found
this helpful
Absolutely disgusting customer service!! Rang at least two times a day just for general information on a flat I was moving into and had no response from the manager Steve for two and a half weeks! When he did contact me back he never once ...
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Comment on agent fees
Bad as I've done there job for them by constantly having to ring myself.
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“I used Martin & Co to sell my house and had ......”

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Apr 15,2017
Minithumbup
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Will
By: 'Alison'
Apr 15,2017
1 people found
this helpful
I used Martin & Co to sell my house and had a great service. I sold my house within weeks of it going into the market. They kept me fully informed at all times with viewings and feedback. I dealt with Will, John and Lee and ...
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Comment on agent fees
Fees were good as included solicitors.
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“I have dealt with Chloe on a number of occasions ......”

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Apr 12,2017
Minithumbup
By: 'PST'
Apr 12,2017
0 people found
this helpful
I have dealt with Chloe on a number of occasions and found her to be very professional at her job....
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“Had dealings with this branch regarding a rental property that ......”

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Apr 12,2017
Minithumbdown
By: 'The'
Apr 12,2017
3 people found
this helpful
Had dealings with this branch regarding a rental property that we own. When questioned about the poor level of quality that were were receiving they proceeded to tell me that I was receiving very good service and hadn't actually listened to my complaint. Use these ...
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“Have been using Martin and Co for 4 years now. Top ......”

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Apr 12,2017
Minithumbup
By: 'Charlie'
Apr 12,2017
0 people found
this helpful
Have been using Martin and Co for 4 years now. Top quality service, friendly staff and crucially always keeping you abreast of things. Would highly recommend....
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“They are the worst agent I have ever had the ......”

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Apr 11,2017
Minithumbdown
By: '00k00'
Apr 11,2017
5 people found
this helpful
They are the worst agent I have ever had the misfortune to deal with. Matthew and Michael are the worst father and son duo in the history of lettings. Michael especially is rude and arrogant and thinks it is acceptable to talk down and patronise ...
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Comment on agent fees
A rip off considering how rude they are. If you wish to pay in excess of ‚£300 to be treated poorly then be my guest.
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By: Amy
May 16, 2017
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Extreamly rude arrogant staff ! Worst company I have ever come across rip off with fees and absolutely liars!! DO NOT TRUST!!! ...

“I let my flat through Martin @ Co., and always find ......”

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Apr 11,2017
Minithumbup
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Sandra
By: 'Miss'
Apr 11,2017
1 people found
this helpful
I let my flat through Martin @ Co., and always find them very helpful and professional. Sandra found me new tenants immediately, and they moved in without and fuss or problems. A great service, I would highly recommend them!...
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Comment on agent fees
Very Competitive
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“Great to speak to and is a great help when ......”

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Apr 10,2017
Minithumbup
By: 'Ryan'
Apr 10,2017
0 people found
this helpful
Great to speak to and is a great help when in need of help. Very friendly and easy to talk too....
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Comment on agent fees
They are alright but they don't need to be as high as they are.
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“I had recently worked with Martin and Co(Romford) & Zeno ......”

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Apr 10,2017
Minithumbup
By: 'Pradeep'
Apr 10,2017
0 people found
this helpful
I had recently worked with Martin and Co(Romford) & Zeno Nogueira to find a good flat to rent in Romford area. Zeno was brilliant and very much dedicated to his clients, he was spot on with this deal, sorted out an excellent flat for me ...
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Comment on agent fees
Decent agent fees compared to all other letting agents in the area
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“The agency is not trustworthy. They are not honest. Takes ......”

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Apr 10,2017
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Parma
By: 'Doot'
Apr 10,2017
3 people found
this helpful
The agency is not trustworthy. They are not honest. Takes money for nothing. They want to put tenants in a dirty apartment with broken windows. Lack of professionalism. Disgusting. Pictures I made the day before when I should get the keys leave no doubt about ...
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Comment on agent fees
very bad
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“I wish I could put 0 stars Can't wait to move ......”

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Apr 10,2017
Minithumbup
By: 'Cheesa'
Apr 10,2017
2 people found
this helpful
I wish I could put 0 stars Can't wait to move out, avoid like the plague unless you're very desperate for a house like I was....
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Comment on agent fees
Could have been worse.
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“I was very happy with the customer service, they are ......”

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Apr 08,2017
Minithumbup
By: 'Carol'
Apr 08,2017
0 people found
this helpful
I was very happy with the customer service, they are very efficient and care about their clients. I think the staff are lovely and they explained everything to me and kept me informed. They took care to answer any questions, they are definitely know what ...
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“I have used the services of Martin and Co for ......”

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Apr 05,2017
Minithumbup
By: 'anon7'
Apr 05,2017
0 people found
this helpful
I have used the services of Martin and Co for many years now and have never been anything other than impressed with their services, communications and professionalism....
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Comment on agent fees
Fees are reasonable for the service levels offered.
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“Start off very nice and friendly, lots of promises to ......”

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Apr 05,2017
Minithumbdown
By: 'Oli'
Apr 05,2017
18 people found
this helpful
Start off very nice and friendly, lots of promises to sort stuff out when viewing property. When we moved in, none of the requests had been done despite their claims to have complied. Very difficult to contact and get a reasonable response. We requested work ...
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Comment on agent fees
Extremely high fees just to renew tenancy. No changes in contract, just a new date.
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“The customer service I received from Martin & Co was efficient ......”

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Apr 04,2017
Minithumbup
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Henry
By: 'PearlPearl'
Apr 04,2017
2 people found
this helpful
The customer service I received from Martin & Co was efficient and good value for money. The marketing of my property was superb, selling swiftly after only 11 days. Henry provided me with regular updates and feedback from my viewings. I would highly recommend this company when ...
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Comment on agent fees
The estate agent fees were good value for money. The marketing and customer service I received were excellent and enabled me to move quickly to my new home.
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“I have used Martin and Co's (Balham branch) tenant finding ......”

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Apr 04,2017
Minithumbup
By: 'Mrs'
Apr 04,2017
0 people found
this helpful
I have used Martin and Co's (Balham branch) tenant finding service for my last four tenancies and since 2012. Their reliable and efficient service, in conducting viewings, finding tenants in a timely manner, and in setting up the tenancies in a way which requires minimum effort ...
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Comment on agent fees
I have found Martin and Co's fees to be extremely reasonable and competitive compared to fees charged by other estate agents.
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“Excellent service at all times of the letting and management ......”

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Apr 04,2017
Minithumbup
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Linda
By: 'John'
Apr 04,2017
0 people found
this helpful
Excellent service at all times of the letting and management process over the extended period of our instructions in excess of 5 years....
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Comment on agent fees
Fees in line with market rates
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“Unfortunately would NOT recommend this estate agent. Dealing with Tracey ......”

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Apr 04,2017
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Tracey
By: 'Wayne'
Apr 04,2017
11 people found
this helpful
Unfortunately would NOT recommend this estate agent. Dealing with Tracey Horton has been a nightmare! I am the landlord and despite saying many times that all viewings and communication must go through myself and not the tenant, she arranged a market appraisal through the tenant ...
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“I have just completed a 2-1/2 year association with Martin & ......”

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Apr 03,2017
Minithumbup
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Dora
By: 'Idkscribe'
Apr 03,2017
0 people found
this helpful
I have just completed a 2-1/2 year association with Martin & Co. Dundee. As the letting agent for the landlord, Martin & Co. ensured the terms of the lease were clearly explained and understood. Throughout the 2-1/2 years all requests or concerns were dealt with in a ...
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“Superb service from all at Oliver James. Particular praise must ......”

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Apr 03,2017
Minithumbup
By: 'Emma'
Apr 03,2017
0 people found
this helpful
Superb service from all at Oliver James. Particular praise must go to Ian Henry, who was amazing. i would not hesitate to recommend this firm to anyone. Well done....
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Comment on agent fees
Very fair
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By: Ian Henry
Apr 04, 2017
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Thank you for the kind words. It was an absolute pleasure working with you and I am so happy we managed to achieve such a good price for your beautiful home for you in such a short space of time. ...

“Quite possibly the worst estate agents I have ever come ......”

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Mar 31,2017
Minithumbdown
By: 'Art1035'
Mar 31,2017
3 people found
this helpful
Quite possibly the worst estate agents I have ever come across. They were rude, uncaring, unresponsive and charged 'admin fees' for anything we ever required them to do. Any complaint or issue we had with the property we were then threatened with an eviction notice ...
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Comment on agent fees
They seemed to even want to charge fees for picking up the phone. BAD.
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“Professional and accurate from the get go and extremely keen ......”

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Mar 30,2017
Minithumbup
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Sam
By: 'Frederic'
Mar 30,2017
0 people found
this helpful
Professional and accurate from the get go and extremely keen on details and answered all the questions i had. A big thank you!...
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“Martin & Co recently sold my late father's property. At what ......”

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Mar 28,2017
Minithumbup
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Toby Vowels
By: 'J'
Mar 28,2017
0 people found
this helpful
Martin & Co recently sold my late father's property. At what was a difficult time for us, they were always helpful, professional and extremely efficient. The property sold within 2-3 weeks of going on the market. I would like to pay particular thanks to Toby. It ...
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Comment on agent fees
Good
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“Found Naveed and the Martin & Co Balham team very helpful ......”

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Mar 27,2017
Minithumbup
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Naveed
By: 'Annie'
Mar 27,2017
0 people found
this helpful
Found Naveed and the Martin & Co Balham team very helpful and responsive from the inception of my tenancy to the end. Any maintenance issues with the property were resolved quickly and to a high standard, and there were no hidden fees or costs. Would definitely ...
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Comment on agent fees
Good, very reasonable
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“First class comprehensive effective value for money service, many thanks ......”

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Mar 27,2017
Minithumbup
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Palmer
By: 'Simon'
Mar 27,2017
0 people found
this helpful
First class comprehensive effective value for money service, many thanks Parma. I will use you next time and recommend you to my contacts....
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Comment on agent fees
Excellent value for money
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“We needed to find somewhere to rent urgently and out ......”

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Mar 27,2017
Minithumbup
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Sandra
By: 'Terry'
Mar 27,2017
1 people found
this helpful
We needed to find somewhere to rent urgently and out of all the letting agents we contacted they were one of the few who actually took the time to get back to us. However they were the only ones who were helpful enough to take ...
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Comment on agent fees
I'm not familiar with other agents fees so I assume that they're in line with other agents charges. I do feel that with the way our case was handled that we got very good value for money.
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“Highly recommend as a letting agent. They professionally marketed my ......”

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Mar 24,2017
Minithumbup
By: 'Angela'
Mar 24,2017
2 people found
this helpful
Highly recommend as a letting agent. They professionally marketed my property and had 5 prospective tenants within the week. They have efficiently managed the let, alerting me to potential issues and identifying local tradesman to resolve. Would highly recommend....
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Comment on agent fees
Very good
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“I would highly recommend the team at Martin and Co ......”

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Mar 23,2017
Minithumbup
By: 'Sarah'
Mar 23,2017
0 people found
this helpful
I would highly recommend the team at Martin and Co Balham. They are always very friendly and approachable. They have managed a small portfolio of properties for my for a number of years and have always been very pleased with the service provided. Good quaility ...
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“Martin & Co was the first agent we went with for ......”

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Mar 22,2017
Minithumbup
By: 'Kim'
Mar 22,2017
0 people found
this helpful
Martin & Co was the first agent we went with for our first rented property. The experience was great as we always had supports from them since first to last days. They dealed with any problem at short time and communication was excellent, especially, staff member ...
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Comment on agent fees
Agent's Fees were standard, no hidden fees
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“I Have been renting of Martin Co for four years ......”

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Mar 22,2017
Minithumbup
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stephen
By: 'stephen'
Mar 22,2017
1 people found
this helpful
I Have been renting of Martin Co for four years now. What a great team they are. Really friendly and always helpful. Would highly recommend Thanks Stephen Dowdle....
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Comment on agent fees
Great
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are registered with the Property Ombudsman redress system. But more important, you can call the Director Eduardo Prato directly on his mobile, day or night, if at any point you're not completely satisfied with our service.
Last updated at 4:29 PM 04/03/2024 by allAgents

Awards won by Martin & Co

Regional Awards won by Martin & Co

Individual Branch Awards

Aberdeen, AB25

Uckfield, TN22

Glasgow, G41

Crewe, CW2

Cambridge, CB1

Basingstoke, RG21

London, SW12

Stirling, FK8



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