Martin & Co
4.1/5, 3793 reviews
76% recommended
93% sales valuation accuracy
97% sales fee satisfaction
91% lettings valuation accuracy
86% lettings fee satisfaction
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Latest Reviews

 View all Reviews 3793
Featured Review
a
reviewed by 'AQ Ahmad'
“Javaid and his team have managed my property for several years. Throughout, they have gone above and beyond to ensure ......”
Featured Review
a
reviewed by 'Stephen Fleming'
“Having dealt with a number of letting agencies for our properties over the years, Martin & Co are far and away ......”
Featured Review
a
reviewed by 'Virinder'
“We have been with Martin & Co, Shawlands for 10 years and the service has been exemplary. There has been very little ......”
Featured Review
a
reviewed by 'laura'
“The team are all exceptionally Knowledgeable and helpful. I have used the services for over 10 years which is due to ......”
Featured Review
a
reviewed by 'Merlin'
“Really impressed with Martin & Co in Wokingham! The Sales Director Ian Springell was a fountain of information and knowledge. He ......”
22nd Nov 2024
reviewed by 'Mervat'
“Great help and support, always available and accessibleThank you for your support...”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 93% 97% £27,000 £1,000,000
Lettings 91% 86% £290 £3,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
871 133 1555 647 214 8 118 9 107 131
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA NALS TPOS SAL SAGEagent Relocation Agent Network
Rankings
Overall
Estate agents
Letting agents
Latest Properties to Rent   36
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Martin & Co Branches (view all 221)
Aberdeen, AB25
Abingdon, OX14
Airdrie, ML6
Aldershot, GU11
Andover, SP10
Ashford, TN23
Ashford High Street, TN24
Ayr, KA7
Featured Review
a

“Amazing estate agency run by an honest and principled person and team...”

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May 20,2023
Minithumbup
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Javaid
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Javaid
By: 'AQ Ahmad'
May 20,2023
13 people found
this helpful
Javaid and his team have managed my property for several years. Throughout, they have gone above and beyond to ensure the property is tenanted effectively while also going out of their way to help the tenant. Any issues I have had, be it missed rent ...
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Featured Review
a

“The most professional lettings agency by some margin...”

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May 19,2023
Minithumbup
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Lynda
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Javaid
By: 'Stephen Fleming'
May 19,2023
0 people found
this helpful
Having dealt with a number of letting agencies for our properties over the years, Martin & Co are far and away the best we've ever worked with. All our correspondence is handled promptly and professionally, and should we need to speak to a staff member directly, ...
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Featured Review
a

“We have been with Martin & Co, Shawlands for ......”

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Apr 23,2023
Minithumbup
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Javaid
By: 'Virinder'
Apr 23,2023
0 people found
this helpful
We have been with Martin & Co, Shawlands for 10 years and the service has been exemplary. There has been very little input from myself as everything is dealt with by the office professionally and efficiently. I hear of horror stories from other landlords using different agents, ...
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Featured Review
a

“The team are all exceptionally Knowledgeable ......”

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May 01,2023
Minithumbup
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Javaid
By: 'laura'
May 01,2023
0 people found
this helpful
The team are all exceptionally Knowledgeable and helpful. I have used the services for over 10 years which is due to the diligence and high level of service I have received....
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Featured Review
a

“Everything we needed and more...”

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Dec 21,2022
Minithumbup
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Ian
By: 'Merlin'
Dec 21,2022
2 people found
this helpful
Really impressed with Martin & Co in Wokingham! The Sales Director Ian Springell was a fountain of information and knowledge. He understood our situation and gave us brilliant advice on the market and what we needed to do. We had two other agents out (and one ...
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By: Ian Springell
Dec 21, 2022
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Hi Merlin, Thank you for your kind words, it was a pleasure to help you understand the current market and I am always here if you need to speak to me. I am confident when you are ready we will get you a great price from a great buyer. ...

“Terrible service over priced. They are slow to reply for ......”

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Oct 15,2017
Minithumbdown
By: 'Ben'
Oct 15,2017
1 people found
this helpful
Terrible service over priced. They are slow to reply for example I have been waiting 3 months to get access to a meter reading. They are also expensive charging ridiculous fees for contracts and references. AVOID THEM AT A COSTS...
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Comment on agent fees
Terrible too expensive for no reason
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“Very professional. James and Emma have always anwered promptly to ......”

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Oct 13,2017
Minithumbup
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James
By: 'bdzw'
Oct 13,2017
0 people found
this helpful
Very professional. James and Emma have always anwered promptly to our queries or the one from the tenants. Being overseas we can rely on their local competence....
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“All the staff at Martin & Co have been a great ......”

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Oct 12,2017
Minithumbup
By: 'Oanh'
Oct 12,2017
0 people found
this helpful
All the staff at Martin & Co have been a great help finding me a suitable flat for me and my family, especially Ann and Reannon. My English isn't perfect and they still put so much effort into helping me. Thank you so much. Oanh Nguyen...
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“Since Anna Crane is my agent, I am always contacted ......”

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Oct 11,2017
Minithumbup
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Anna Barnes
By: 'Sofia'
Oct 11,2017
0 people found
this helpful
Since Anna Crane is my agent, I am always contacted when someone needs to enter the house (technicians, inspections etc.). If something needs to be repaired, she has quickly contacted the landlord and arranged a visit with the engineer or technicians. She is also a ...
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Comment on agent fees
Could be cheaper but it is still ok.
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“Paul at Martin & Co was very professional. He did a ......”

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Oct 10,2017
Minithumbup
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Paul
By: 'Jessica'
Oct 10,2017
13 people found
this helpful
Paul at Martin & Co was very professional. He did a great job in helping to communicate between us and the seller to complete on our property with a tight deadline. Thank you....
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Comment on agent fees
N/A
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“I had recently experienced the break up of my marriage ......”

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Oct 10,2017
Minithumbup
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Karolina
By: 'Andy19'
Oct 10,2017
0 people found
this helpful
I had recently experienced the break up of my marriage and was forced into leaving the family home and looking for a flat to rent. As an inexperienced tenant I needed guiding in the process. Karolina at Martin & co was exceptional, on turning up at ...
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Comment on agent fees
Good
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“On one occasion, I locked myself out of my room ......”

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Oct 10,2017
Minithumbup
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Louise
By: 'Hannah'
Oct 10,2017
0 people found
this helpful
On one occasion, I locked myself out of my room and Louise was very considerate and arrived at the property quickly to open the door to my room for me....
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“I have been using the Exeter branch for many years ......”

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Oct 10,2017
Minithumbup
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Madeline
By: 'NickyP'
Oct 10,2017
0 people found
this helpful
I have been using the Exeter branch for many years and as a letting agent they have always found new tenants quickly. Madeline in particular tries to find the most suitable tenant for the property rather than just accepting the first applicant. They have always ...
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Comment on agent fees
Average
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“Louise was a very polite young women when dealing with ......”

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Oct 10,2017
Minithumbup
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Louise
By: 'Lemuel'
Oct 10,2017
0 people found
this helpful
Louise was a very polite young women when dealing with me, she took into account every little detail of the property location which was a blessing I must say being unfamiliar with the area, she really sold it to me i couldn't of had a ...
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Comment on agent fees
Good
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“I would recommend Martin &Co to any landlord looking for ......”

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Oct 09,2017
Minithumbup
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Anna Barnes
By: 'Dougal'
Oct 09,2017
0 people found
this helpful
I would recommend Martin &Co to any landlord looking for an agency to manage their property. I have found them always helpful and efficient, quick to respond and good at communicating with all concerned. 5 stars to Anna and Emma!...
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Comment on agent fees
Good
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“Martin & co have managed our property for 7 years. Our experience ......”

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Oct 07,2017
Minithumbup
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Anna Barnes
By: 'J'
Oct 07,2017
0 people found
this helpful
Martin & co have managed our property for 7 years. Our experience is that they have been professional at all times. They have been efficient, polite and helpful. Speedily resolving any problems that have arisen. Anna and Emma have provided a very good service to us....
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“Martin & Co have been extremely helpful, they are always quick ......”

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Oct 07,2017
Minithumbup
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Anna Barnes
By: 'Shannon'
Oct 07,2017
0 people found
this helpful
Martin & Co have been extremely helpful, they are always quick to reply to our emails. If there have been any problems with the property, they get it fixed promptly, and without any hassle. Would highly recommend....
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“Martin & Co., Dunfermline, has been amazing in terms of information ......”

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Oct 07,2017
Minithumbup
By: 'Jan'
Oct 07,2017
1 people found
this helpful
Martin & Co., Dunfermline, has been amazing in terms of information and help about what I should do, about having an apartment in Scotland. I have been guided through from day one and have been able to contact you if there was anything I was in ...
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“Good afternoon karolina we are very happy with the property ......”

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Oct 07,2017
Minithumbup
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Karolina
By: 'Maria'
Oct 07,2017
0 people found
this helpful
Good afternoon karolina we are very happy with the property we thank you for all your help and hard work and been professional , and making us happy to found a beautiful place we can call home . kind regards Maria & Augusto...
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Comment on agent fees
Very good
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“I moved my house to Martin and Co in order ......”

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Oct 06,2017
Minithumbup
By: 'K'
Oct 06,2017
0 people found
this helpful
I moved my house to Martin and Co in order to have a local agent who would manage my property efficiently and cost-effectively after having issues with another major agent. I have been extremely pleased with every aspect of the service offered by Matt and ...
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Comment on agent fees
Very competitive
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“Martin & Co is undoubtedly the most professional and efficient agency ......”

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Oct 06,2017
Minithumbup
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Matthew
By: 'TC'
Oct 06,2017
0 people found
this helpful
Martin & Co is undoubtedly the most professional and efficient agency I have come across. Every issue is dealt with swiftly and with ease. The staff are friendly and there to assist, however, much is needed. They've been on hand throughout my time with them and ...
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Comment on agent fees
Good agent fees
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“We had rented over 15 years and these are by far ......”

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Oct 05,2017
Minithumbdown
By: 'Steven'
Oct 05,2017
7 people found
this helpful
We had rented over 15 years and these are by far the worst. Extremely unprofessional, they lost our inventory but luckily we save everything! They are not quick at sorting out your problems almost like they are scared to approach the landlord with your queries etc. ...
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Comment on agent fees
Bad
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“As a first-time landlord, I have appreciated how the team ......”

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Oct 05,2017
Minithumbup
By: 'Fiona'
Oct 05,2017
0 people found
this helpful
As a first-time landlord, I have appreciated how the team at Martin& Co took the time to talk me through the process, making it as smooth and easy as possible. There has always been someone there to quickly speak to, either by phone or email, ...
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“Terrible service. Won't stand up to landlords when they make ......”

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Oct 05,2017
Minithumbdown
By: 'Anna'
Oct 05,2017
4 people found
this helpful
Terrible service. Won't stand up to landlords when they make unreasonable requests of tenants and won't stand by their tenants when something has been previously agreed....
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By: Susanna smith
Feb 19, 2019
View all comments (1)
I agree, they have no go in them, nothing is urgent, cannot get things sorted out. Pay them enough money they should work for the tenant, after all without tenants there would be no landlords. Would not recommend them ...

“Louise has been incredible from the beginning right up until ......”

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Oct 05,2017
Minithumbup
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Louise
By: 'Miriam'
Oct 05,2017
0 people found
this helpful
Louise has been incredible from the beginning right up until the end of the tenancy - even the after care was superior to other agents I've used in the past. I would strongly recommend using Martin and Co and in particular, Louise! Thank you so ...
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Comment on agent fees
good
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“I've had some bad Letting Agents and Landlords before, but ......”

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Oct 04,2017
Minithumbdown
By: 'Rob136'
Oct 04,2017
6 people found
this helpful
I've had some bad Letting Agents and Landlords before, but these guys have to be the worst letting agent I have ever had to deal with. I understand people have stressful jobs, but having no heating for four months during winter, and only providing us ...
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Comment on agent fees
Far too high, avoid them at all costs (especially their admin fees)
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“Great service, quick and effective. Paul kept us up to ......”

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Oct 04,2017
Minithumbup
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Paul
By: 'Row'
Oct 04,2017
12 people found
this helpful
Great service, quick and effective. Paul kept us up to date every step of the way. Thanks for your help ....
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Comment on agent fees
N/a
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“I popped in last week and spoke to 2 different staff ......”

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Oct 04,2017
Minithumbup
By: 'Will'
Oct 04,2017
0 people found
this helpful
I popped in last week and spoke to 2 different staff members and I just wanted to vent my appreciation for how well they looked after my property. I can't fault their service...
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Comment on agent fees
Average.
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“Martin and Co let my property quickly and efficiently. They ......”

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Oct 03,2017
Minithumbup
By: 'Rach'
Oct 03,2017
0 people found
this helpful
Martin and Co let my property quickly and efficiently. They dealt with all the paperwork relating to the AST agreement. Very reasonable finders fee....
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Comment on agent fees
Very reasonable for the amount of work involved.
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“We have been using Martin & Co services since 2012 to manage ......”

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Oct 02,2017
Minithumbup
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Matthew
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Anna Barnes
By: 'LandlordCB4'
Oct 02,2017
0 people found
this helpful
We have been using Martin & Co services since 2012 to manage a property we let in Cambridge. As landlords we have always been impressed by the service we have received and the professionalism and efficiency of Matthew Lawrence and the team. Anna Crane in particular is ...
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“Martin & Co were very helpful and patient finding me a ......”

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Oct 02,2017
Minithumbup
By: 'Peter'
Oct 02,2017
0 people found
this helpful
Martin & Co were very helpful and patient finding me a property to rent. Would highly recommend them to tenants looking to find a property in Cambridge...
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Comment on agent fees
Good
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“We had no wash machine for 3 month when we just ......”

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Oct 02,2017
Minithumbdown
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Mike
By: 'Yang'
Oct 02,2017
3 people found
this helpful
We had no wash machine for 3 month when we just moved in the property. I should have be aware at the very beginning of this amazing agent as it took three months for them to replace a wash machine. A gentle reminder that probably you ...
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Comment on agent fees
Very unreasonable.
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“One of the worst I have ever dealt with, they ......”

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Sep 29,2017
Minithumbdown
By: 'Elaf'
Sep 29,2017
1 people found
this helpful
One of the worst I have ever dealt with, they are so nasty, I had an appointment to review a property, she didn't turn and she pretend that I was late so she had to leave!!!!!I was in fact 10 min early!!!! I complained about ...
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Comment on agent fees
I won't give them even a minus star
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“Everything was sorted incredible quickly and efficiently. Managed to offer ......”

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Sep 27,2017
Minithumbup
By: 'Jenni'
Sep 27,2017
0 people found
this helpful
Everything was sorted incredible quickly and efficiently. Managed to offer and move in all within a week. Thanks so much Maireed...
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“I can recommend Martin & Co as a letting agent for ......”

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Sep 26,2017
Minithumbup
By: 'Ms'
Sep 26,2017
0 people found
this helpful
I can recommend Martin & Co as a letting agent for my property. Staff are always friendly, reply promptly to queries, and relay messages from our tenants quickly and efficiently, so they can be dealt with quickly and efficiently as well....
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Comment on agent fees
Reasonable fees.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are registered with the Property Ombudsman redress system. But more important, you can call the Director Eduardo Prato directly on his mobile, day or night, if at any point you're not completely satisfied with our service.
Last updated at 4:29 PM 04/03/2024 by allAgents

Awards won by Martin & Co

Regional Awards won by Martin & Co

Individual Branch Awards

Aberdeen, AB25

Uckfield, TN22

Glasgow, G41

Crewe, CW2

Cambridge, CB1

Basingstoke, RG21

London, SW12

Stirling, FK8



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