Martin & Co
4.1/5, 3793 reviews
76% recommended
93% sales valuation accuracy
97% sales fee satisfaction
91% lettings valuation accuracy
86% lettings fee satisfaction
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Latest Reviews

 View all Reviews 3793
Featured Review
a
reviewed by 'AQ Ahmad'
“Javaid and his team have managed my property for several years. Throughout, they have gone above and beyond to ensure ......”
Featured Review
a
reviewed by 'Stephen Fleming'
“Having dealt with a number of letting agencies for our properties over the years, Martin & Co are far and away ......”
Featured Review
a
reviewed by 'Virinder'
“We have been with Martin & Co, Shawlands for 10 years and the service has been exemplary. There has been very little ......”
Featured Review
a
reviewed by 'laura'
“The team are all exceptionally Knowledgeable and helpful. I have used the services for over 10 years which is due to ......”
Featured Review
a
reviewed by 'Merlin'
“Really impressed with Martin & Co in Wokingham! The Sales Director Ian Springell was a fountain of information and knowledge. He ......”
22nd Nov 2024
reviewed by 'Mervat'
“Great help and support, always available and accessibleThank you for your support...”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 93% 97% £27,000 £1,000,000
Lettings 91% 86% £290 £3,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
871 133 1555 647 214 8 118 9 107 131
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA NALS TPOS SAL SAGEagent Relocation Agent Network
Rankings
Overall
Estate agents
Letting agents
Latest Properties to Rent   36
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Martin & Co Branches (view all 221)
Aberdeen, AB25
Abingdon, OX14
Airdrie, ML6
Aldershot, GU11
Andover, SP10
Ashford, TN23
Ashford High Street, TN24
Ayr, KA7
Featured Review
a

“Amazing estate agency run by an honest and principled person and team...”

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May 20,2023
Minithumbup
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Javaid
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Javaid
By: 'AQ Ahmad'
May 20,2023
13 people found
this helpful
Javaid and his team have managed my property for several years. Throughout, they have gone above and beyond to ensure the property is tenanted effectively while also going out of their way to help the tenant. Any issues I have had, be it missed rent ...
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Featured Review
a

“The most professional lettings agency by some margin...”

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May 19,2023
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Lynda
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Javaid
By: 'Stephen Fleming'
May 19,2023
0 people found
this helpful
Having dealt with a number of letting agencies for our properties over the years, Martin & Co are far and away the best we've ever worked with. All our correspondence is handled promptly and professionally, and should we need to speak to a staff member directly, ...
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Featured Review
a

“We have been with Martin & Co, Shawlands for ......”

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Apr 23,2023
Minithumbup
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Javaid
By: 'Virinder'
Apr 23,2023
0 people found
this helpful
We have been with Martin & Co, Shawlands for 10 years and the service has been exemplary. There has been very little input from myself as everything is dealt with by the office professionally and efficiently. I hear of horror stories from other landlords using different agents, ...
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Featured Review
a

“The team are all exceptionally Knowledgeable ......”

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May 01,2023
Minithumbup
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Javaid
By: 'laura'
May 01,2023
0 people found
this helpful
The team are all exceptionally Knowledgeable and helpful. I have used the services for over 10 years which is due to the diligence and high level of service I have received....
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Featured Review
a

“Everything we needed and more...”

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Dec 21,2022
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Ian
By: 'Merlin'
Dec 21,2022
2 people found
this helpful
Really impressed with Martin & Co in Wokingham! The Sales Director Ian Springell was a fountain of information and knowledge. He understood our situation and gave us brilliant advice on the market and what we needed to do. We had two other agents out (and one ...
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By: Ian Springell
Dec 21, 2022
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Hi Merlin, Thank you for your kind words, it was a pleasure to help you understand the current market and I am always here if you need to speak to me. I am confident when you are ready we will get you a great price from a great buyer. ...

“Provided a thorough inspection and was very helpful.Made the ......”

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Nov 30,2017
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Sam
By: 'Gary'
Nov 30,2017
0 people found
this helpful
Provided a thorough inspection and was very helpful. Made the estate agents very trustworthy and would recommend them to other people...
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Comment on agent fees
Good
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“Sam was very helpful and very polite! He always replied ......”

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Nov 30,2017
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Sam
By: 'Jasmine'
Nov 30,2017
0 people found
this helpful
Sam was very helpful and very polite! He always replied to me very quickly if I had any questions and it was a pleasure to move in to my first property with sam as my agent! Highly recommend the Martin and co branch in aldershot ...
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“Sam is great at his job, really helpful and friendly. ......”

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Nov 30,2017
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Sam
By: 'Mrs'
Nov 30,2017
0 people found
this helpful
Sam is great at his job, really helpful and friendly. Having viewed many properties for rent we knew we wanted to go with Martin&co. We are really grateful to the agency and would happily use again....
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Comment on agent fees
I think all agents charge so its unavoidable
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“Great communication with the selling of my property, sale was ......”

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Nov 29,2017
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Glen
By: 't'
Nov 29,2017
0 people found
this helpful
Great communication with the selling of my property, sale was pretty much hassle free & Glen kept us in the loop at all times, would highly recommend Martin & Co for selling your property...
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Comment on agent fees
happy with the fees very competitive
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“A very disappointing experience. Staff were, at best, rude and ......”

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Nov 29,2017
Minithumbdown
By: 'Very'
Nov 29,2017
6 people found
this helpful
A very disappointing experience. Staff were, at best, rude and unhelpful. I would not recommend risking renting a house from Martin and Co....
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By: Very disappointing
Jan 31, 2018
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I was in contact with you directly, but you were as rude and unhelpful as your staff. It is incredibly disappointing to see that you are still in the business of letting properties. ...

“Worst experience I have ever had dealing with this company. ......”

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Nov 29,2017
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By: 'Angrytenant'
Nov 29,2017
3 people found
this helpful
Worst experience I have ever had dealing with this company. The staff have no customer service skills and regularly lie or just ignore you. When you do speak to them they are just rude with no empathy. Unwilling to take any responsibility for anything. Avoid ...
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Comment on agent fees
In line with everyone else
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“It was a pleasure working with Martin & Co over the ......”

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Nov 28,2017
Minithumbup
By: 'Steph'
Nov 28,2017
0 people found
this helpful
It was a pleasure working with Martin & Co over the past 2 years. They are a reliable and very fair letting agency, who are balancing the landlord as well as tenant interests very fairly. Emma Uden has been my point of contact. It was an absolute ...
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“Avoid like the plague. Can i give 0 stars. Do not ......”

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Nov 28,2017
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By: 'Jeff'
Nov 28,2017
1 people found
this helpful
Avoid like the plague. Can i give 0 stars. Do not know legislation and will not make landlord stick to the tenancy or legislation when it is a landlord matter ie structural or electrical matter. Let landlords leave mouldy properties on the market and on checkout ...
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Comment on agent fees
Fees are obscene. Charged new tenancy fee each year even although tenancy was never actually changed . Treat tenants as cashcows.
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“Agents are really winding me up. They post adds in ......”

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Nov 24,2017
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By: 'Wayne'
Nov 24,2017
1 people found
this helpful
Agents are really winding me up. They post adds in rightmove fail to out all details including if pets are allowed. And then are incredibly rude when you call and ask. GIVE US ALL THE DETAILS AND SAVE ALL OF OUR TIME! between Haart and ...
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Comment on agent fees
Absolutely rubbish estate agents!
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“Really wanted to say thank you to all at martin ......”

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Nov 22,2017
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William
By: 'Hayley'
Nov 22,2017
2 people found
this helpful
Really wanted to say thank you to all at martin and co Folkestone branch for being so professional and amazing in helping me and my partner to find and get our new home, which we are delighted with! A special thanks to Will and Julie ...
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Comment on agent fees
Good
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“Brilliant and professional service. Extremely helpful and quick to respond ......”

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Nov 21,2017
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Louise
By: 'Jon'
Nov 21,2017
1 people found
this helpful
Brilliant and professional service. Extremely helpful and quick to respond to any queries. Martin & Co had an offer within days which they followed through to completion. Prior to their involvement my property had been on the the market for a couple of years, with only ...
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Comment on agent fees
GOOD
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“A big thank you to Martin & Co for selling our ......”

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Nov 15,2017
Minithumbup
By: 'Wendy'
Nov 15,2017
0 people found
this helpful
A big thank you to Martin & Co for selling our house in record time. We cannot believe how smooth the process has been in what can be the most stressful time. Huge congratulations. We will not hesitate in recommending you....
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Comment on agent fees
Good
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“I don't have enough space to describe how bad this ......”

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Nov 15,2017
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James
By: 'Observer'
Nov 15,2017
3 people found
this helpful
I don't have enough space to describe how bad this company is. They double charge, they don't pay landlords rents on time, they are rude, unprofessional and proud. The strong and wrong types. All I can say is avoid, boycott and avoid as you will ...
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Comment on agent fees
Bad. They don’t do any work
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“Hello there, I found Shannon and Toby at Martin and ......”

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Nov 13,2017
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Shannon
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Toby Vowels
By: 'Craig'
Nov 13,2017
1 people found
this helpful
Hello there, I found Shannon and Toby at Martin and co extremely professional and helpful in the whole process of selling my house. Awesome!...
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“This is a greedy agent. They deducted £180 of my deposit ......”

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Nov 12,2017
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Bailey
By: 'Randy'
Nov 12,2017
3 people found
this helpful
This is a greedy agent. They deducted £180 of my deposit for dust and other silly things, although I have cleaned everything. The check-out inspector tried her best to find the tiniest thing as a reason to charge me. They charged me that amount of money ...
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Comment on agent fees
Deducting tenants’ deposit unreasonably
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“Martin and co is very helpful to me in my ......”

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Nov 10,2017
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Sandra
By: 'Mary'
Nov 10,2017
0 people found
this helpful
Martin and co is very helpful to me in my first day of looking for a property until we get in to the property. I'm so lucky that my agent is very helpful in all aspects. I would definitely recommend this company. Amazing company and ...
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“From the initial viewing to completion day we cannot thank ......”

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Nov 10,2017
Minithumbup
By: 'Gail'
Nov 10,2017
0 people found
this helpful
From the initial viewing to completion day we cannot thank Martin and Co enough. Very professional, friendly service, nothing is too much trouble and customer service is great. When they say they will get back to you they do!!! Thank -you to the whole team ...
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“Very good experience so far, particularly James has helped tremendously ......”

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Nov 09,2017
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James
By: 'Clayton'
Nov 09,2017
2 people found
this helpful
Very good experience so far, particularly James has helped tremendously from viewing to picking up the keys and quickly sorted a slight problem we had with timing which could have left us homeless, office overall has been warm and friendly....
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Comment on agent fees
Not too bad
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“A huge thank you to Dan for all of his ......”

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Nov 09,2017
Minithumbup
By: 'A'
Nov 09,2017
0 people found
this helpful
A huge thank you to Dan for all of his help. We had a very difficult situation where are tenants were sub letting and not responding to any correspondence that was sent. Thanks to Dan the tenants have now vacated the property. Dan gathered all ...
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Comment on agent fees
Worth every penny
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“Fantastic support and commitment from Paul, that could not be ......”

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Nov 08,2017
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Paul
By: 'Jezzer'
Nov 08,2017
14 people found
this helpful
Fantastic support and commitment from Paul, that could not be faulted. Thank you Paul for getting our sale over the line. You are a star....
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Comment on agent fees
Ok
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“I have had a great experience with Martin & Co, they ......”

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Nov 06,2017
Minithumbup
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Naveed
By: 'Katie'
Nov 06,2017
0 people found
this helpful
I have had a great experience with Martin & Co, they are a very professional and reliable agency. Over the last year, they have found great tenants for my property and provide regular updates to keep me informed. I would recommend Martin & Co for great service ...
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“Not professional, to get anything done from then you will ......”

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Nov 06,2017
Minithumbdown
By: 'User'
Nov 06,2017
3 people found
this helpful
Not professional, to get anything done from then you will need to do loads of calls, send tons of emails and wait for weeks if not months....
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“Mairead was really friendly and helpful, she always responded quickly ......”

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Nov 06,2017
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Matthew
By: 'Vikki'
Nov 06,2017
0 people found
this helpful
Mairead was really friendly and helpful, she always responded quickly and went out of her way to help us move into our house as soon as possible. Really impressed with Martin&Co and have had an excellent experience....
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“We were viewing a house on dock street. Our agent, ......”

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Nov 04,2017
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Bailey
By: 'Sophie'
Nov 04,2017
3 people found
this helpful
We were viewing a house on dock street. Our agent, Bailey King was about 10 minutes late, didn't apologise or even introduce herself. There was no interaction at all. Didn't make it a nice experience, made absolutely no effort. When in the flat, she didn't take ...
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“Martin @ co have been tremendous with their service in helping ......”

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Nov 03,2017
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Georgina
By: 'Shahin'
Nov 03,2017
0 people found
this helpful
Martin @ co have been tremendous with their service in helping to sell my property, even in this tough market managed to get my house sold in spite of issues here and there with the property ... Gary and Georgina kept me updated each week with the ...
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Comment on agent fees
Good
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“I was using this company for 3 years at first everything ......”

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Oct 31,2017
Minithumbdown
By: 'Anne'
Oct 31,2017
1 people found
this helpful
I was using this company for 3 years at first everything was okay but now they are an absolute joke. I had several concerns late payment of rent and always had to phone them to get them to take action. Inspection reports were not completed properly. ...
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Comment on agent fees
Full months rent to advertise the property then monthly 10% plus vat.
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“After a dreadful experience with a much larger letting agency ......”

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Oct 31,2017
Minithumbup
By: 'SJB'
Oct 31,2017
0 people found
this helpful
After a dreadful experience with a much larger letting agency I moved to Martin & Co. They have been very professional and any problems have been promptly and efficiently dealt with. As a landlord I would happily recommend this agency....
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“Steve Chadwick has a reputation for excellent customer service, that's ......”

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Oct 31,2017
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Steve
By: 'Rob'
Oct 31,2017
4 people found
this helpful
Steve Chadwick has a reputation for excellent customer service, that's why we used him and Martin & Co to sell mother-in-law's bungalow The experience from start to completion was a good one, so I have no hesitation in recommending you deal with Steve Chadwick of Martin & ...
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Comment on agent fees
Competitive and realistic
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“Martin&Co Mill Road branch is an amazing estate agency. ......”

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Oct 31,2017
Minithumbup
By: 'Serena'
Oct 31,2017
0 people found
this helpful
Martin&Co Mill Road branch is an amazing estate agency. They are professional and willing to help. I had been followed up by Emma who was always present, proactive and extremely reliable. She is a very knowledgeable estate agent, willing to support her customers and ...
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Comment on agent fees
Good
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“I was a tenant with Martin and Co for two ......”

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Oct 30,2017
Minithumbup
By: 'Alice'
Oct 30,2017
0 people found
this helpful
I was a tenant with Martin and Co for two years and they provided a great service. They were available and replied very quickly to my emails. Emma Uden and Waisum Lam have always been very helpful. I have not had any 'bad' surprise, whether ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are registered with the Property Ombudsman redress system. But more important, you can call the Director Eduardo Prato directly on his mobile, day or night, if at any point you're not completely satisfied with our service.
Last updated at 4:29 PM 04/03/2024 by allAgents

Awards won by Martin & Co

Regional Awards won by Martin & Co

Individual Branch Awards

Aberdeen, AB25

Uckfield, TN22

Glasgow, G41

Crewe, CW2

Cambridge, CB1

Basingstoke, RG21

London, SW12

Stirling, FK8



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