Martin & Co
4.1/5, 3793 reviews
76% recommended
93% sales valuation accuracy
97% sales fee satisfaction
91% lettings valuation accuracy
86% lettings fee satisfaction
No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 93% 97% £27,000 £1,000,000
Lettings 91% 86% £290 £3,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
871 133 1555 647 214 8 118 9 107 131
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA NALS TPOS SAL SAGEagent Relocation Agent Network
Latest Properties to Rent   36
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“An extremely professional team...”

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Sep 13,2018
Minithumbup
Kelsy
By: 'FranckS'
Sep 13,2018
0 people found
this helpful
We used Martin & Co recently and really wanted to say thank you to them. Without Kelsy, I doubt we would have settled so easily in Colchester. You are the best!...
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Comment on agent fees
reasonable fees
Was this helpful? Yes

“So far so good...”

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Sep 12,2018
Minithumbup
By: 'Justine'
Sep 12,2018
0 people found
this helpful
I have been letting my apartment with Martin & Co for just a few months and so far have no complaints. They found tenants for me quickly, paid on time and have been responsive to requests. As I am an overseas owner, I have never met ...
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Comment on agent fees
According to research I have done the fees seem pretty standard.
Was this helpful? Yes

“THE WORST LETTING AGENT I HAVE HAD THE DISPLEASURE OF USING...”

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Sep 12,2018
Minithumbdown
James
By: 'TCass'
Sep 12,2018
4 people found
this helpful
I had rented an appartment this company in 2016 me and my friends had decided to make a move to Manchester and were coming up from Leicester to do so. In all honesty the whole thing was a complete farce. There is no point booking a ...
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Comment on agent fees
The fees are terrible see above
Was this helpful? Yes

“First Class Service...”

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Sep 10,2018
Minithumbup
Julie
By: 'Tracy'
Sep 10,2018
0 people found
this helpful
From start to finish Julie at Martin & Co Pontefract was a true professional. How lovely to find an agent that does what they say they are going to do. Our house sale went through so quickly and smoothly. The staff at Pontefract were always polite ...
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Comment on agent fees
Very happy with the fee's
Was this helpful? Yes

“Great Service...”

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Sep 10,2018
Minithumbup
By: 'B&K'
Sep 10,2018
0 people found
this helpful
We lived in a property let and managed by Martin&Co Cambridge for 3 years, and we can confirm that they are a team of professionals who take very good care of their tenants while promptly responding to queries and solving any problems that might arise. ...
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Was this helpful? Yes

“Eleanor was friendly and helpful, identifying a property that myself and my partner chose to proceed with renting....”

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Sep 07,2018
Minithumbup
Eleanor
By: 'Beth'
Sep 07,2018
0 people found
this helpful
Eleanor was friendly and helpful, sending clear information promptly. The process was professional and stress free. The experience with Martin & Co was good and I would recommend this agent....
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Comment on agent fees
N/A as we proceeded directly with the landlord
Was this helpful? Yes

“Speedy service and professional staff...”

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Sep 07,2018
Minithumbup
By: 'Lee'
Sep 07,2018
0 people found
this helpful
I phoned in looking to rent a flat, and received a call back from Richard on the same day recommending a flat to my requirements, and scheduled a viewing on the next day. The flat is up to my expectation and in the same afternoon ...
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Comment on agent fees
Not the cheapest but fair
Was this helpful? Yes

“Why has the tenants deposit and rental of one month disappeared .total of £1,600...”

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Sep 06,2018
Minithumbdown
By: 'Landlord'
Sep 06,2018
1 people found
this helpful
The company took £1600 from my tenant and £220 fees. When my tenant left he asked for his deposit and was told it must have gone to charity as dps has no record of the deposit at the flats address. All the evidence is there including bank ...
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Was this helpful? Yes
By: philip skorochod
Nov 27, 2019
View all comments (1)
The tenancy was made in June 2010 and the deposit was never registered by the owners of the business then, some 9 years ago. I have helped both the landlord and the tenant to discover what had happened at the time the tenancy was written. Making a full investigation with the DPS (Deposit providers) our head office and all the parties involved. I have also made myself available for the Property Ombudsman to help the tenant to recover the deposit from the original business owners. I am surprised ...

“Sales and lettings...”

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Sep 05,2018
Minithumbup
By: 'Catherine'
Sep 05,2018
0 people found
this helpful
Wish we had found them before. Most efficient letting company we have used. Nothing too much trouble. Always found excellent tenants keeping us fully in the picture and very quickly sorting out any problems as and when they occurred. Latterly sold a property and again ...
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Comment on agent fees
Good
Was this helpful? Yes

“Make letting out or property easy...”

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Sep 03,2018
Minithumbup
By: 'Claire'
Sep 03,2018
0 people found
this helpful
Martin and co and Amelia have been great at managing our property. They let me know of problems quickly and are happy to take care of any issues or let me choose my own contractors. They have been a pleasure to deal with....
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Comment on agent fees
Very reasonable
Was this helpful? Yes

“So Helpful...”

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Sep 03,2018
Minithumbup
Eleanor
By: 'Happy'
Sep 03,2018
0 people found
this helpful
Eleanor was very efficient at replying to any queries, so friendly when showing round the property and super helpful at finalising all the details. Overall she made the whole experience very straightforward....
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“Awful...”

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Aug 31,2018
Minithumbdown
By: 'Miss'
Aug 31,2018
2 people found
this helpful
All in all an awful company to deal with. Overcharged for everything from fees in the beginning to check out fees. Rude when I contacted them with any problem, not polite and them as the letting agents were the sole reason I left the property. ...
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Comment on agent fees
Negative experience all round including fees
Was this helpful? Yes

“Poor, Poor, Poor - Avoid, Avoid, Avoid...”

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Aug 31,2018
Minithumbdown
Adam
By: 'grantpropertyservices'
Aug 31,2018
1 people found
this helpful
I am a landlord with other properties that I manage and have had the mis-fortune to have to deal with Martin & Co. They are the managing agent of the upper floor property from the property that I own. I have found Martin and Co to ...
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Comment on agent fees
N/A
Was this helpful? Yes

“A good experience from start to finish...”

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Aug 30,2018
Minithumbup
Kelsy
By: 'SimonC'
Aug 30,2018
0 people found
this helpful
I have recently sold a property through Martin & Co and have had enjoyed a stress free experience. I have received prompt replies most of the time and have been kept in the loop throughout the process. I have had limited experience with estate agents but ...
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“Unhelpful From The Get Go...”

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Aug 23,2018
Minithumbdown
By: 'bfd95'
Aug 23,2018
6 people found
this helpful
Where do I even begin with explaining my time with Martim & Co... From the very first time I tried looking for my first flat I was messed around. I had picked out a flat that the previous tenant was supposed to be moving out of ...
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“Rude, obnoxious and outright terrible...”

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Aug 22,2018
Minithumbdown
By: 'DrPepper'
Aug 22,2018
0 people found
this helpful
In a shared house, they refuse to address the issue of tenants leaving disgusting mess in the communal areas on a regular basis. The land lord lets himself in without any warning from the agent. The cleaner doesn't do the hours that they're contracted to (...
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Comment on agent fees
Bad
Was this helpful? Yes
By: Sharon Self
Sep 28, 2018
View all comments (1)
This tenant has published a false representation of our business and as such we may take legal advice to get this removed. Meanwhile, anyone wanting to slander our business should think quite carefully about this, as we may take further action & we will refuse to give a future tenancy reference based on the tenant not conducing his tenancy in the correct manner. We are always happy to discuss this further. ...

“Very rude staff...”

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Aug 21,2018
Minithumbdown
Emily
By: 'Lou'
Aug 21,2018
0 people found
this helpful
Avoid at all costs Staff are VERY rude, unhelpful and abusive Asekd for the managers name and conact details and Emily refused to give them ! Found them in the website but the manger was even worse !...
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“Unprofessional, Incompetent, Incredibly poor service...”

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Aug 15,2018
Minithumbdown
Sharon
By: 'Hummza'
Aug 15,2018
3 people found
this helpful
Martin & Co Abindon branch will exceed your expectations on just how poor service can be. During my tenancy I was left without a fridge and freezer for a full month as the estate agents failed to collaborate with their team just how to get a ...
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Comment on agent fees
Bad
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Was this helpful? Yes
By: Hummza Khan
May 21, 2019
View all comments (2)
Thanks for returning my deposit Sharon x ...

“Best agents i have ever worked with...”

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Aug 05,2018
Minithumbup
Eleanor
By: 'Bogdan'
Aug 05,2018
0 people found
this helpful
I have lived in few countries along the years, and this was the first time in UK for me; Amelia and Eleanor were extremely professional and helpful along the process, from start to the end; the transition into a new home in UK went seamless ...
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Comment on agent fees
Agencies fees are reasonable and in line with the industry.
Was this helpful? Yes

“Superb...”

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Aug 01,2018
Minithumbup
By: 'Martin'
Aug 01,2018
0 people found
this helpful
Glen Taylor went above and beyond from the start right through to completion , number one agent in Harlow 10/10 service ....
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“Disappointing...”

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Jul 31,2018
Minithumbdown
By: 'Customer'
Jul 31,2018
0 people found
this helpful
Never felt the need to write a review. PLEASE do not use this company they are seriously bad even for Letting Agents . Look at all reviews apart from FB must write their own for that site!!!!!...
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Comment on agent fees
Hidden
Was this helpful? Yes

“Great service...”

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Jul 31,2018
Minithumbup
By: 'AliM'
Jul 31,2018
0 people found
this helpful
We've been renting through this branch of Martin & Co for two years. Martin & Co as a company/chain has offered reasonable rates; we haven't felt 'ripped off' by 'admin fees' and the like, which we've experienced with other letting agents. This particular branch of Martin & ...
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Comment on agent fees
Reasonable; much better than some.
Was this helpful? Yes

“Excellent all round service...”

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Jul 29,2018
Minithumbup
Toby Vowels
Shannon
By: 'Jenny'
Jul 29,2018
0 people found
this helpful
It has taken us a while from selling our property to completing for various reasons but Toby has been extremely helpful, informative and knowledgeable from the first time we met him on a viewing, through marketing our property and then through supporting our ongoing purchase. ...
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Comment on agent fees
The fees are fair and well explained.
Was this helpful? Yes

“New Build Sales...”

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Jul 27,2018
Minithumbup
Jess
By: 'JPR'
Jul 27,2018
0 people found
this helpful
Caspian AM would like to thank this Branch for their professionalism and understanding of current market condtions to secure a speedy sale of the plots in question, virtually within 2 weeks of the launch. It would not have been possible without their two up and coming ...
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Comment on agent fees
market rate. worth every penny.
Was this helpful? Yes

“108 challinor...”

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Jul 27,2018
Minithumbup
Glen
By: 'Mr'
Jul 27,2018
0 people found
this helpful
we found them to be honest and truthful we had six estate agents in the area to choose from and are very pleased we chose Martin and co Glen could not do enough to help us and went beyond what is expected always available always ...
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Comment on agent fees
good
Was this helpful? Yes

“Excellent Service...”

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Jul 25,2018
Minithumbup
By: 'Satisfied'
Jul 25,2018
0 people found
this helpful
Sophie Baxendale was so helpful from the moment the flat went on the market to completion of the sale. She showed a professional approach to all the problems which occurred along the way. She worked tirelessly, negotiating with the purchaser and their very difficult solicitor ...
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Comment on agent fees
Fees were very reasonable
Was this helpful? Yes

“Extremely Helpful and friendly Staff...”

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Jul 24,2018
Minithumbup
bethanne
By: 'Megan'
Jul 24,2018
0 people found
this helpful
So happy that we managed to find the perfect flat with Martin & Co. Both Bethanne & Naveed were very helpful and made the move and process pleasant. I would highly recommend this estate agents and would defiantly use again for any future house hunting....
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Comment on agent fees
Agent fees are always excepted and Martin & Co’s were reasonable
Was this helpful? Yes

“quick and helpful move...”

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Jul 23,2018
Minithumbup
Charlotte
By: 'paul'
Jul 23,2018
0 people found
this helpful
fast and helpful and was on the phone any time when i called and answered questions i had very easily...
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Comment on agent fees
225 but i think that is about average
Was this helpful? Yes

“Flat search...”

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Jul 20,2018
Minithumbup
By: 'GW,'
Jul 20,2018
0 people found
this helpful
Julie knew what I wanted before I did! She sourced the properties, was patient and helpful, but gave professional advice when needed. I ended up with exactly the right flat, and the process was made very easy for me. Great communication with prompt and helpful ...
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Was this helpful? Yes

“Sam Ameen...”

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Jul 19,2018
Minithumbup
Shoranto
By: 'Shoranto'
Jul 19,2018
0 people found
this helpful
After continuous bad service and issues of bad customer service , finally someone who is great. Brilliant service.Great communication for the only member of staff. Since she has started or taken over the department, it has been a lot better. She listens, advises, relies with ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are registered with the Property Ombudsman redress system. But more important, you can call the Director Eduardo Prato directly on his mobile, day or night, if at any point you're not completely satisfied with our service.
Last updated at 4:29 PM 04/03/2024 by allAgents

Awards won by Martin & Co

Regional Awards won by Martin & Co

Individual Branch Awards

Aberdeen, AB25

Uckfield, TN22

Glasgow, G41

Crewe, CW2

Cambridge, CB1

Basingstoke, RG21

London, SW12

Stirling, FK8



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