Martin & Co
4.1/5, 3791 reviews
76% recommended
93% sales valuation accuracy
97% sales fee satisfaction
91% lettings valuation accuracy
86% lettings fee satisfaction
No company information

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Latest Reviews

 View all Reviews 3791
Featured Review
a
reviewed by 'AQ Ahmad'
“Javaid and his team have managed my property for several years. Throughout, they have gone above and beyond to ensure ......”
Featured Review
a
reviewed by 'Stephen Fleming'
“Having dealt with a number of letting agencies for our properties over the years, Martin & Co are far and away ......”
Featured Review
a
reviewed by 'Virinder'
“We have been with Martin & Co, Shawlands for 10 years and the service has been exemplary. There has been very little ......”
Featured Review
a
reviewed by 'laura'
“The team are all exceptionally Knowledgeable and helpful. I have used the services for over 10 years which is due to ......”
Featured Review
a
reviewed by 'Merlin'
“Really impressed with Martin & Co in Wokingham! The Sales Director Ian Springell was a fountain of information and knowledge. He ......”
21st Nov 2024
reviewed by 'Hassan'
“Excellent service from start to finish! The team was professional, responsive, and made the entire letting process seamless. Highly recommended ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 93% 97% £27,000 £1,000,000
Lettings 91% 86% £290 £3,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
870 133 1555 647 214 8 118 9 106 131
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
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Rankings
Overall
Estate agents
Letting agents
Latest Properties to Rent   36
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Martin & Co Branches (view all 221)
Aberdeen, AB25
Abingdon, OX14
Airdrie, ML6
Aldershot, GU11
Andover, SP10
Ashford, TN23
Ashford High Street, TN24
Ayr, KA7
Featured Review
a

“Amazing estate agency run by an honest and principled person and team...”

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May 20,2023
Minithumbup
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Javaid
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Javaid
By: 'AQ Ahmad'
May 20,2023
13 people found
this helpful
Javaid and his team have managed my property for several years. Throughout, they have gone above and beyond to ensure the property is tenanted effectively while also going out of their way to help the tenant. Any issues I have had, be it missed rent ...
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Featured Review
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“The most professional lettings agency by some margin...”

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May 19,2023
Minithumbup
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Lynda
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Javaid
By: 'Stephen Fleming'
May 19,2023
0 people found
this helpful
Having dealt with a number of letting agencies for our properties over the years, Martin & Co are far and away the best we've ever worked with. All our correspondence is handled promptly and professionally, and should we need to speak to a staff member directly, ...
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Featured Review
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“We have been with Martin & Co, Shawlands for ......”

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Apr 23,2023
Minithumbup
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Javaid
By: 'Virinder'
Apr 23,2023
0 people found
this helpful
We have been with Martin & Co, Shawlands for 10 years and the service has been exemplary. There has been very little input from myself as everything is dealt with by the office professionally and efficiently. I hear of horror stories from other landlords using different agents, ...
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Featured Review
a

“The team are all exceptionally Knowledgeable ......”

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May 01,2023
Minithumbup
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Javaid
By: 'laura'
May 01,2023
0 people found
this helpful
The team are all exceptionally Knowledgeable and helpful. I have used the services for over 10 years which is due to the diligence and high level of service I have received....
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Featured Review
a

“Everything we needed and more...”

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Dec 21,2022
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Ian
By: 'Merlin'
Dec 21,2022
2 people found
this helpful
Really impressed with Martin & Co in Wokingham! The Sales Director Ian Springell was a fountain of information and knowledge. He understood our situation and gave us brilliant advice on the market and what we needed to do. We had two other agents out (and one ...
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By: Ian Springell
Dec 21, 2022
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Hi Merlin, Thank you for your kind words, it was a pleasure to help you understand the current market and I am always here if you need to speak to me. I am confident when you are ready we will get you a great price from a great buyer. ...

“My estate agent actually swore at me on the phone ......”

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Nov 16,2010
Minithumbdown
By: 'Ellie'
Nov 16,2010
0 people found
this helpful
My estate agent actually swore at me on the phone from Martin and Co. He was totally unproffessional. Persuaded me into leaving my previous estate agent saying that he had proffessioanl tenants moving in which wasn't the case. Don't go with him....
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By: James Wiggins
Jun 13, 2012
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Completely untrue... Sadly I this has post has been "made up" by someone with too much time on their hands and a wild imagination, possibly a competitor. We have just won a National "ESTA" award for customer service amongst Estate Agents and Lettings Agents where we ranked 3rd in the southern region and 11th nationally with a rating of 98.8%. Perhaps the allagents website will remove this comment. Yours Sincerely, James Wiggins, Director Martin & Co Aldershot ...

“Never return calls, are rude and arrogant and won't give ......”

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Oct 27,2010
Minithumbdown
By: 'evie'
Oct 27,2010
1 people found
this helpful
Never return calls, are rude and arrogant and won't give me my deposit back so I'm taking them to court. Please do not use them....
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By: Ellie
Nov 17, 2010
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After asking them a simple question regarding my property they told me to F off on the phone, yes this is their level of proffesionalisim. I was with another estate agent before (who I have now gone back too) Martin and Co in Aldershot ****** me by promising me that a company would need my property so it would always be filled with proffesionals, they told me that my (now current) estate agent would understand that they were the better company to go with and that they could rent my property out ...

“I cannot overstate how much I do not recommend them. ......”

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Oct 20,2010
Minithumbdown
By: 'Stirling'
Oct 20,2010
0 people found
this helpful
I cannot overstate how much I do not recommend them. They are lazy and dishonest. They have messed up charges (always in their favour), not done any proper checks as they had promised, made next to no effort to get good tenants in (anyone will ...
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By: star1
Feb 09, 2011
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As a tenant the service is worse than poor. Getting the deposit back is a nightmare, rude unhelpful stay away at all costs. ...

“I have done a terrible mistake which I regret to ......”

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Oct 17,2010
Minithumbdown
By: 'Ayad'
Oct 17,2010
0 people found
this helpful
I have done a terrible mistake which I regret to let my house with Martin & Co. Problems started right at the begining as the charged me a huge sum for cleaning the house which which was of rubbish quality. Surprises starts to emerge after 1st ...
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By: pissedoff.com
Aug 19, 2011
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tell them cleary in written you completely refuse to pay for any more cost concerning workman ship /repairs they state they are douing unless you get aproper reciet to state the cost or preferbly a bill from the contractors they use a sthey could be faltying reciets to make false claims from yo at the moment they may be liable for breech of conduct check your contract to stae to see if it says they must provide proof of any work done on your property before claiming back the cost from you it wil ...

“I have just read an old review of this company ......”

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Oct 07,2010
Minithumbdown
By: 'clairelouisev'
Oct 07,2010
0 people found
this helpful
I have just read an old review of this company referring to them as 'Mong & Co' - both entertaining and highly accurate! I am currently a landlady with these people and have regretted that decision from the moment they moved my tenants in (my tenants ...
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“Do not believe what you are told by the Martin & ......”

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Sep 30,2010
Minithumbdown
By: 'Newport'
Sep 30,2010
0 people found
this helpful
Do not believe what you are told by the Martin & Co Newport branch. We are renting a property from them and agreed everything with one person who then left. Unfortunately the handover can't have been that great because we then saw the property back on ...
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“They were ok to start with but after I paid ......”

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Sep 18,2010
Minithumbdown
By: 'coldshouldered'
Sep 18,2010
0 people found
this helpful
They were ok to start with but after I paid up they've become disinterested. They don't reply to phone calls or emails and act like dealing with me is a hastle. I'm hoping things will get better but we'll see. I'm still using this agent ...
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“We moved in with Martin & Co over a year ago, ......”

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Sep 08,2010
Minithumbdown
By: 'angryangryman'
Sep 08,2010
0 people found
this helpful
We moved in with Martin & Co over a year ago, and have recently moved into a new house with them, as it was the only house we could find that suited out needs. First of all, the moving dates we agreed were changed to suit ...
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“Excellent service from this office. All my queries and issues ......”

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Sep 04,2010
Minithumbup
By: 'millie'
Sep 04,2010
0 people found
this helpful
Excellent service from this office. All my queries and issues are dealt with promptly and they even keep me informed of everything. Would recommend to anyone looking for a rented property. ...
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“Awful service! I phonhed over and over to try to ......”

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Aug 20,2010
Minithumbdown
By: 'chc74'
Aug 20,2010
0 people found
this helpful
Awful service! I phonhed over and over to try to get a moving in date, nine of my calls were returned. I was finally told, 4 days before a potential move, that my chosen date was impossible as it was a Saturday. Withdrew from tenancy. Have ...
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“We have rented the place around 4 years and paid rent ......”

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Aug 16,2010
Minithumbdown
By: 'Reading'
Aug 16,2010
0 people found
this helpful
We have rented the place around 4 years and paid rent on time & settled the bills. The boiler was a problem all the 4 year period & no proper windows/doors etc, flooring not good at all (vibration even if we walk), cheap quality carpet (almost like a ...
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“I don't understand why there is so many bad reviews ......”

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Aug 13,2010
Minithumbup
By: 'Magdalena'
Aug 13,2010
1 people found
this helpful
I don't understand why there is so many bad reviews on Martin&Co. I am from abroad and 2 years ago I moved in with Martin&Co. Couldn't be more happy with the Reading Branch! Excellent customer service! The guy - Simon over there is really ...
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“Avoid this company at all costs. We are having the ......”

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Aug 04,2010
Minithumbdown
By: 'Picked'
Aug 04,2010
1 people found
this helpful
Avoid this company at all costs. We are having the same battle to get our deposit back. We were given a list of 'problems' identified at the end of the tenancy which meant we were not entitled to receive the full amount. These 'problems' - ...
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“Dont ever use North Manchester Branch, they will do everything ......”

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Jul 13,2010
Minithumbdown
By: 'Akhlaq'
Jul 13,2010
0 people found
this helpful
Dont ever use North Manchester Branch, they will do everything to get your sign, even by telling you incorrect information, and they will do everything to take your deposit, will not even send you proof of it, just a email that we are going to ...
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“...”

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Jul 01,2010
Minithumbdown
By: 'kerryl123'
Jul 01,2010
0 people found
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...
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“I'm having a nightmare with martin and co. We were ......”

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Jun 09,2010
Minithumbdown
By: 'Dan'
Jun 09,2010
0 people found
this helpful
I'm having a nightmare with martin and co. We were renting a property in Thurleigh beds which was in bad repair before we moved in. Very dated but we was looking to buy it in a years time. In this time we asked to put 2 ...
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By: Gaz
Sep 24, 2010
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I can comment on the last bit of your review. We had this with Northwoods but i phoned the referencing agency and they said we could submit 6 months worth of bank statements showing the rent has been payed on time. Seems thats all they want from your agent is for them to say you payed your rent on time. Hope this helps someone. ...

“I visited this branch last week and saw 4 apartments. I ......”

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May 08,2010
Minithumbup
By: 'philpo'
May 08,2010
3 people found
this helpful
I visited this branch last week and saw 4 apartments. I walked into the shop at 13:00 and by 13:15 I was stood inside the first one. The agent was very knowledgeable about the area and the apartments. I would definitely recommend the Leeds city branch to anyone ...
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“Agents do not show up to a scheduled viewings. If ......”

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May 05,2010
Minithumbdown
By: 'prometheus'
May 05,2010
0 people found
this helpful
Agents do not show up to a scheduled viewings. If they do not show up they lie that they tried to ring at 9am but nobody answered. No voicemail left no missed calls on the phone. After I have chosen a flat and paid the ...
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By: ANGRYLADY
Sep 30, 2010
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I do not think Martin and Co will take any criticism because they don't care. They are so rude it is shocking. Never have i seen such appalling customer service in my life. I wish i could get out of the contract i have with them. Its been lies right from the start. ...

“I just moved out of the two-bedroom flat I was ......”

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Apr 30,2010
Minithumbdown
By: 'abusedtenant'
Apr 30,2010
0 people found
this helpful
I just moved out of the two-bedroom flat I was renting with Martin&Co for two years. I have to say my experience with them is the worst I have ever had. The flat had no hot water and problems with the plumbing; I made ...
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By: abusedtenant
May 22, 2010
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This not so much a comment as it is a continuation of the review. I needed to post this cause I have finally received my review after 3 weeks of having left the flat. I was charged for ...

“I called up about an apartment I wanted to view, ......”

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Apr 13,2010
Minithumbdown
By: 'jay'
Apr 13,2010
0 people found
this helpful
I called up about an apartment I wanted to view, they said they had two available, however I could not view them without my partner, who is too busy to go view the properties and they said to call back when my partner is not ...
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By: danny
Apr 22, 2010
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They were just being thorough and making sure you both liked the property. Anyone who has been through legal combat with a landlord down the line knows that thoroughness at the start of the process is a very good attribute for an estate agent to have. If they just cared about the quick money they would have shown it to you. ...

“Just awful!!! Please, please, please don't use this Letting Agent! ......”

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Apr 10,2010
Minithumbdown
By: 'TLF'
Apr 10,2010
1 people found
this helpful
Just awful!!! Please, please, please don't use this Letting Agent! They will make your life hell!!!!! Save yourself so much pain and walk past their office!...
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“Martin and Co are a joke. We moved out at ......”

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Mar 26,2010
Minithumbdown
By: 'a'
Mar 26,2010
0 people found
this helpful
Martin and Co are a joke. We moved out at the beginning of the month. They are trying to charge us nealry ...
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By: zinger
May 01, 2010
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It's not always easy for estate agents to get straight back to tenants regarding repair works when a proeprty is managed on behalf of the landlord. Why? Because without any confirmation as to whether they are or are not allowed to do works has to be authorised by the landlord. Sometimes the landlords want a quote from the agent as to how much repairs will cost as estate agents sometimes have tehir own contractors and yes for getting their contractors they have a profit margin. Sometimes the land ...

“As a Landlord, I was surprised as to their timely ......”

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Mar 11,2010
Minithumbup
By: 'Ralph'
Mar 11,2010
0 people found
this helpful
As a Landlord, I was surprised as to their timely professional service. I have given them the keys and within 48 hrs the property been letted out albeit slightly below the agreed letting fees but in return they offered me a less commision discount . I have ...
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“I felt compelled to right from the point of view ......”

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Mar 11,2010
Minithumbdown
By: 'wifeytoast'
Mar 11,2010
0 people found
this helpful
I felt compelled to right from the point of view of a landlord and the, for want of a better word, slack attitudes of Martin & Co. I stated no pets in my house only to find out after 5 months that the tenant had 1 dog which ...
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By: John
Jul 13, 2011
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Looks like someone from Muppet & co themselves ! ...

“Went to view a property which we really liked, we ......”

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Feb 17,2010
Minithumbdown
By: 'PeevedSouthampton'
Feb 17,2010
0 people found
this helpful
Went to view a property which we really liked, we were told that if we wanted a cat we would need to pay to have the whole house fumigated afterwards! And the deposit was steep - plus they charge both a moving in and checking ...
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“Well, where do I start. Within 1 day of moving into ......”

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Feb 06,2010
Minithumbdown
By: 'Jack'
Feb 06,2010
1 people found
this helpful
Well, where do I start. Within 1 day of moving into our property we realised that many of the appliances didn't work. The hot water didn't work properly. It took 4 months for this to be fixed. The agents were rude, arrogant and incompetent. They are pennypinching ...
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“Do not use Martin and Co. We have lived in ......”

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Feb 02,2010
Minithumbdown
By: 'shiv_88'
Feb 02,2010
0 people found
this helpful
Do not use Martin and Co. We have lived in our flat for almost a year. We are moving out asap. We waited weeks on end for our oven to get fixed, our toilet seals leaking, toilet seat keeps falling off. Kitchen floor uneven! Cars ...
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By: jack
Feb 06, 2010
View all comments (1)
I'm with you on all of your comments. You should write to trading standards - Stirling council. We just have. The only reason they continue to trade is because people don't complain. Trading standards can act if they have more evidence - Please stop these people wrecking more lives. ...

“Absolutely terrible people, really nice when you first meet them ......”

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Jan 23,2010
Minithumbdown
By: 'Former'
Jan 23,2010
0 people found
this helpful
Absolutely terrible people, really nice when you first meet them and they're persuading you to hand your money over of course. After that it's all downhill, rented a flat full of black mould and an oven which was faulty (it didn't switch off! Imagine my ...
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“Caterham branch - Thankfully I no longer have to deal ......”

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Jan 03,2010
Minithumbdown
By: 'Lou'
Jan 03,2010
1 people found
this helpful
Caterham branch - Thankfully I no longer have to deal with them! Where do I start: Patronising & completely incompetant staff who don't really know what they're talking about, assume they or their maintenance people can come by whenever they please whilst assuming you have nothing ...
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“I can see that you people who have negative experience.... ......”

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Dec 23,2009
Minithumbdown
By: 'snailmaker'
Dec 23,2009
0 people found
this helpful
I can see that you people who have negative experience.... it is happening with me up in Scotland aswell with all those lack of communciations, Maladministration and lack of repairs (majority - inculding heating) needed, informed them at start of tenacny, informed again at 6 months ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are registered with the Property Ombudsman redress system. But more important, you can call the Director Eduardo Prato directly on his mobile, day or night, if at any point you're not completely satisfied with our service.
Last updated at 4:29 PM 04/03/2024 by allAgents

Awards won by Martin & Co

Regional Awards won by Martin & Co

Individual Branch Awards

Aberdeen, AB25

Uckfield, TN22

Glasgow, G41

Crewe, CW2

Cambridge, CB1

Basingstoke, RG21

London, SW12

Stirling, FK8



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