Marsh & Parsons
2.4/5, 202 reviews
35% recommended
53% lettings valuation accuracy
25% lettings fee satisfaction
Marsh and Parsons are top estate agents serving properties nationwide in the United Kingdom. We employ local professionals that are experts in their area and can advise customers on any general inquiries and current property market trends. We have great office branches situated in any major city in ... show more Marsh and Parsons are top estate agents serving properties nationwide in the United Kingdom. We employ local professionals that are experts in their area and can advise customers on any general inquiries and current property market trends. We have great office branches situated in any major city in the country. If you would like to find out your house price estimate, come and see us!

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Latest Reviews

 View all Reviews 202
4th Nov 2024
reviewed by 'Jo'
“Bob Marsh and Parsons manage my one bedroom flat in West London. Not only did they fail to ensure that ......”
28th Aug 2024
reviewed by ''John''
“I have had nothing but issues since moving into a property managed by Marsh & Parsons. The level of negligence and ......”
23rd Aug 2024
reviewed by 'Brice Trevisan'
“The agency favored the landlord (with whom they have continuous commercial relationships) throughout the end of tenancy process leading to ......”
24th May 2024
reviewed by 'Bridey'
“I don’t usually write reviews but almost 9 months after signing a lease with Marsh & Parsons, I feel I have ......”
24th May 2024
reviewed by 'Alma'
“M&P Clapham letting is just terrible. I was renting out the property. On most of the occasions I was ......”
22nd Mar 2024
reviewed by 'Shaun'
“If there were an award for the most appalling letting agent experience, Marsh & Parsons would be the undisputed champion. My ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 53% 25% £425 £6,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
13 26 12 79 29 4 16 3 0 20
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 17:30
  • Sunday: 09:00 - 17:30
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Estate agents
Letting agents
Latest Properties

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Marsh & Parsons Branches (view all 33)
Askew Road, W12
Bayswater, W11
Bishops Park, SW6
Brixton, SW9
Camden, NW1
East Sheen, SW14
Hammersmith, W14
Islington and Tufnell Park, N1

“The service provided by Tom Barry and Marsh and Parsons ......”

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Oct 09,2013
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Thomas
By: 'Eloise'
Oct 09,2013
1 people found
this helpful
The service provided by Tom Barry and Marsh and Parsons in Clapham Old Town was excellent. They quickly understood what we wanted and what we were looking for making the whole search a lot more pleasant and easier. Having nearly lost out on the property ...
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“Buying is always stressful, but Tom was a great communicator ......”

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Oct 02,2013
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Thomas
By: 'Phil'
Oct 02,2013
1 people found
this helpful
Buying is always stressful, but Tom was a great communicator and kept everybody updated and moving along. He shows what a good Estate Agent can bring to the process....
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“It was a pleasure dealing with Ian and Francesca. Despite ......”

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Sep 27,2013
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By: 'Vincenzo'
Sep 27,2013
1 people found
this helpful
It was a pleasure dealing with Ian and Francesca. Despite being a picky customer they have been patient and reactive in finding solutions and accommodating all of my requests. After the purchase they provided great support along all of the process. I would definitely like ...
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“The Agent set a good and fair price, backed by ......”

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Sep 25,2013
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By: 'RCW'
Sep 25,2013
1 people found
this helpful
The Agent set a good and fair price, backed by good evidence. This was in a more thorough way than competitors. The final offer was 97% of this so we accepted. The Agent got a good number of viewers through the door and capitalised on the ...
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“Great customer service, they guided and advised me through the ......”

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Sep 24,2013
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By: 'Miss'
Sep 24,2013
1 people found
this helpful
Great customer service, they guided and advised me through the sale process, secured a good price and ensured the sale ran smoothly until completion. They know their market well and have impeccable manners, a nice bunch to work with....
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“This is the third transaction I have had with Marsh & ......”

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Sep 22,2013
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By: 'Merv'
Sep 22,2013
1 people found
this helpful
This is the third transaction I have had with Marsh & Parsons Earl's Court Branch. Last year, in 2012, I bought a buy-to-let property and this year another flat as well as selling a property -- all in the SW5 area. Mr. Barrett (Branch Manager), is extremely ...
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“The agent was fantastic and was persistent to get us ......”

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Sep 21,2013
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By: 'G'
Sep 21,2013
1 people found
this helpful
The agent was fantastic and was persistent to get us the best deal. He was consistently good and did a fantastic job....
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“The staff were affable and attentive they knew the area ......”

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Sep 20,2013
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By: 'J'
Sep 20,2013
1 people found
this helpful
The staff were affable and attentive they knew the area well and were well informed. The sale of the flat was smooth largely due to their handling. I wouldn't hesitate to use them again....
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“A big thank you to the team in Marsh & Parsons , ......”

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Sep 20,2013
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Thomas
By: 'David'
Sep 20,2013
1 people found
this helpful
A big thank you to the team in Marsh & Parsons , Northcote Rd for helping us to sell our property. From the outset they have been honest and reliable in setting expectations and then delivering through with a professional and committed execution ensuring the viewings, exchange ...
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“Tom was our main contact and all staff we dealt ......”

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Sep 18,2013
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Tom
By: 'Laurence'
Sep 18,2013
1 people found
this helpful
Tom was our main contact and all staff we dealt with were charming & professional. The photos & particulars were excellent; viewings were trouble free. We received offers very quickly and when the process seemed to slow after offers were accepted on our sale & purchase, Tom liaised ...
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“I met with three agents when selling my flat, and ......”

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Sep 13,2013
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David
By: 'P'
Sep 13,2013
1 people found
this helpful
I met with three agents when selling my flat, and the spread of valuations was considerable. M&P gave by far the highest price and already had a flat on in the same block so they were the ideal agent to partner with. But on ...
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“I completed the purchase of the house (bought successfully via ......”

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Sep 09,2013
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By: 'Anthony'
Sep 09,2013
3 people found
this helpful
I completed the purchase of the house (bought successfully via Marsh and Parsons) on a Friday afternoon, and on Saturday visited the property to get it ready to let for which I had signed up M&P as agent. Marsh & Parsons contacted me at noon ...
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“By far the worst experience I've ever had with an ......”

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Aug 31,2013
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Katy
By: 'Emily'
Aug 31,2013
4 people found
this helpful
By far the worst experience I've ever had with an agency! Unhelpful, incompetent and obstructive are the three words I would use to sum up the members of staff I have been dealing with. Three weeks after informing M&P I had found a new ...
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“I was really impressed with the service provided by Marsh & ......”

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Aug 30,2013
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Georgy
By: 'Oli'
Aug 30,2013
3 people found
this helpful
I was really impressed with the service provided by Marsh & Parsons. Of all the agents we contacted, Marsh and Parsons had the largest selection and highest quality of properties available and really took our living needs and budgetary constraints into consideration when arranging viewings for ...
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“Charming and professional service. Any questions or requests dealt with ......”

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Aug 18,2013
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Emma
By: 'Duncan'
Aug 18,2013
2 people found
this helpful
Charming and professional service. Any questions or requests dealt with efficiently with no fuss. They found the tenants quickly and they have proved to be reliable and honest....
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By: Patrick Littlemore
Aug 23, 2013
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Thank you so much for your review - "reliable and honest" is obviously great to hear! Really appreciate you taking the time to give your feedback on here. Best wishes, Patrick Littlemore, Director of Lettings, Marsh & Parsons ...

“I have had a good experience in renting my property ......”

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Aug 16,2013
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By: 'Pragnesh'
Aug 16,2013
1 people found
this helpful
I have had a good experience in renting my property with Robbie and Olivia. I have now let the property on with them second time running and it has been smooth sailing. Thank you. Well Done....
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By: Patrick Littlemore
Aug 23, 2013
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Thank you so much for taking the time to review our lettings service. I have every confidence you'll receive the same excellent service when you come to let your property a third time! Thanks again, your comments are very much appreciated, Patrick Littlemore, Director of Lettings, Marsh & Parsons ...

“From the moment that my flat was initially valued by ......”

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Aug 13,2013
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By: 'Gerard'
Aug 13,2013
1 people found
this helpful
From the moment that my flat was initially valued by Marsh and Parsons, Clapham to the day we sold, it was an absolute pleasure dealing with them.We had several valuations on our flat, with various local agents. Marsh and Parsons are a class apart ...
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By: Peter Rollings
Aug 23, 2013
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I'm absolutely thrilled to read your review. Thank you so much for taking the time to do it. I'll make sure your comments reach the Clapham team (who I agree, are brilliant!). Thanks again, Peter Rollings CEO ...

“Marsh & Parson's at Clapham Old Town made the whole process ......”

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Aug 08,2013
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By: 'Julia'
Aug 08,2013
1 people found
this helpful
Marsh & Parson's at Clapham Old Town made the whole process of selling relatively stress free due to the company's considerate and positive approach. The marketing of our property was highly professional leading to many viewing's and several offers not long after our property was marketed. ...
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By: Peter Rollings
Aug 23, 2013
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Dear Julia, many many thanks for your kind words. I'm so pleased to hear you were well looked after by the Clapham team. Kind regards, Peter Rollings, CEO Marsh & Parsons ...

“Having dealt with a lot of agents around Notting Hill ......”

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Jun 10,2013
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Richard
By: 'Erin'
Jun 10,2013
2 people found
this helpful
Having dealt with a lot of agents around Notting Hill we found Richard Gunning to be the stand out example of what agents should be. Instead of just grabbing keys and opening doors we felt from the outset he took the time to get to ...
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By: Patrick Littlemore
Jun 10, 2013
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Dear Erin, thank you so much for your kind words. "Easy, efficient and painless" - I could not have said it better myself. Much appreciated, Patrick Littlemore, Director of Lettings ...

“If your looking for a estate agent that is not ......”

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Jun 05,2013
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By: 'SteveHarry'
Jun 05,2013
3 people found
this helpful
If your looking for a estate agent that is not pushy, yet extremely knowledgeable about the ins and outs of estate agents then Tom Barry at marsh and parsons is the one to contact. Our sale took 9months from offer to completion no fault of ...
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By: Peter Rollings
Jun 06, 2013
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Hi there, thank you so much for your feedback. I'm delighted we were able to offer you such great support throughout your property purchase. All the best, Peter Rollings, CEO ...

“Both Tom Crabtree and Tom Barry excellently executed the exchange ......”

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May 23,2013
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Thomas
By: 'NIGEL'
May 23,2013
2 people found
this helpful
Both Tom Crabtree and Tom Barry excellently executed the exchange of contracts on the property we were selling. Marsh and Parsons have often sold property for us and they are in the process of selling a further property for us now too. Marsh and Parsons ...
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By: Peter Rollings
Jun 06, 2013
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Wow! What lovely feedback. Thank you so much for taking the time to provide your comments, we really appreciate it. Peter Rollings, CEO ...

“I was happy with the service of Marsh & Parsons. I ......”

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May 17,2013
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Aileen
By: 'Senan'
May 17,2013
3 people found
this helpful
I was happy with the service of Marsh & Parsons. I had a number of offers which i thought were under market but Marsh & parsons were happy to continue viewing and I received what I believe to be market value and am happy overall. Marsh & Pasrons ...
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By: Peter Rollings
May 20, 2013
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Thank you so much for taking the time to provide your feedback. I'm delighted we got you the best price for your property. Kind regards, Peter Rollings CEO ...

“Very professional, helpful and friendly. Everything was dealt with smoothly, ......”

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May 13,2013
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By: 'Douglas'
May 13,2013
3 people found
this helpful
Very professional, helpful and friendly. Everything was dealt with smoothly, from the first moment they came round to the day of completion....
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By: Peter Rollings
May 20, 2013
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Many thanks for your comments - we really appreciate you taking the time to provide your feedback. Kind regards, Peter Rollings CEO ...

“This is the second property I have bought through Marsh ......”

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May 10,2013
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By: 'Scott'
May 10,2013
3 people found
this helpful
This is the second property I have bought through Marsh and Parsons and Tom Barry. Each time he has been extremely professional throughout the whole process and has kept me informed of progress at all times throughout the sale. Marsh and Parsons haven't bombarded me ...
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By: Peter Rollings
May 20, 2013
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I'm really pleased to read you've had a great experience with both our sales and lettings teams. Thank you so much for taking the time to share your feedback - we really appreciate it. Kind regards, Peter Rollings CEO ...

“Marsh and Parsons at first, were extremely helpful, efficient and ......”

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Nov 26,2012
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By: 'xxx'
Nov 26,2012
2 people found
this helpful
Marsh and Parsons at first, were extremely helpful, efficient and managed to get my flat found, signed and moved into within 3 days- This off course came with additional costs. Once I had moved into the rented property, Marsh and Parsons became increasingly unhelpful. There where ...
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By: Patrick Littlemore
Apr 18, 2013
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Just to add, despite your review being written last year, it has only just been published on this site, which is why you have only just received a response from us. Kind regards, Patrick ...

“Please do not make the same mistake we did and ......”

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Oct 30,2012
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Georgie
By: 'jjb2'
Oct 30,2012
11 people found
this helpful
Please do not make the same mistake we did and deal with this agent! We were let a furnished property only to find out on the move-in date that it was only barely furnished including a lack of beds! They are also withholding money for ...
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“Marsh & Parsons: London Real Estate RecommendationHaving come into the real ......”

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Sep 02,2012
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Ben
By: 'James'
Sep 02,2012
4 people found
this helpful
Marsh & Parsons: London Real Estate Recommendation Having come into the real estate market firstly in mid 2011 and finally securing our first London property in September 2012 I can safely say that we would not have got to the outcome we wanted were it not for the ...
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By: Peter Rollings
Sep 03, 2012
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Thank you so much for your kind comments. I’m delighted to hear you had a great experience of dealing with our Fulham office and appreciate you taking the time to share your feedback. Kind regards, Peter Rollings, Chief Executive ...

“I called to inquire after the above property that was ......”

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Jul 06,2012
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By: 'Margreta'
Jul 06,2012
4 people found
this helpful
I called to inquire after the above property that was already under offer so there was no possibility of a viewing. Fair enough. But the agent (male, did not give me his name) was impatient and downright rude. He asked a number of questions very ...
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What agent could do to change your mind?
Patience and minimal courtesy.
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“The worst experience with estate agency ever possible. Complete misunderstanding, ......”

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Jun 07,2012
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By: 'vita'
Jun 07,2012
4 people found
this helpful
The worst experience with estate agency ever possible. Complete misunderstanding, agents as well as managers are very rude and do not watch their language at all. They promised me to help with finding furnished apartment however I ended up in completely empty one and afterwards ...
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By: Patrick
Jun 07, 2012
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Dear Vita, I am very concerned to hear your feedback and in order to try and resolve the situation would ask that you follow our complaints procedure, which is detailed in your rental contract. If you remain unhappy, may I remind you that we are members of the Property Ombudsman who you are free to contact. Whilst I take your customer service concerns seriously, I am unable to help you with regards to the management of your property. We have not been legally instructed by your landlord t ...

“Marsh and Parsons were outstanding in everyway I was kept ......”

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May 30,2012
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Ben
By: 'Bennett'
May 30,2012
7 people found
this helpful
Marsh and Parsons were outstanding in everyway I was kept informed of every detail form start to finish The whole transaction was executed with care and efficiency, I cannot rate them more highly and I have dealt with many agents over the years. Due to ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Marsh & Parsons

Regional Awards won by Marsh & Parsons

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