Marsh and Parsons are top estate agents serving properties nationwide in the United Kingdom. We employ local professionals that are experts in their area and can advise customers on any general inquiries and current property market trends. We have great office branches situated in any major city in ...show moreMarsh and Parsons are top estate agents serving properties nationwide in the United Kingdom. We employ local professionals that are experts in their area and can advise customers on any general inquiries and current property market trends. We have great office branches situated in any major city in the country. If you would like to find out your house price estimate, come and see us!
Branch: London, 400-402 Coldharbour Lane
Services: Sales (as a Vendor)
Sold price: £580000 Would you recommend?: Yes
Postcode: SW2
Branch: London, 400-402 Coldharbour Lane
Sales (as a Vendor)
Sold price: £580000 Postcode: SW2
1people found this helpful
Fantastic service. Jack and his team delivered when a smaller local independent Brixton agent couldn’t. I have now recommended Jack & Marsh & Parsons Brixton to all my friends as I was so impressed. Thank you!... read full review
Please avoid this agency at all costs. I had a terrible experience with them. I was shown a flat that I liked and intended to rent. I had verbally agreed with the agent on the terms of the agreement and the price. I was also ... read full review
Branch: Marylebone, 94 Baker Street
Services: Lettings (as a Landlord)
Rent PCM: £1495 Would you recommend?: No
Postcode: NW1
Branch: Marylebone, 94 Baker Street
Lettings (as a Landlord)
Rent PCM: £1495 Postcode: NW1
1people found this helpful
We are landlords of a flat in Marylebone.
This horrific company advised our tenant to throw away any items she did not wish to keep without consulting us (almost £700 worth of kitchen supplies, hoover, etc). We only found out on the final inspection. M&P ... read full review
We have had a horrible experience by dealing with Marsh and Parsons. We did rent through them and absolutely nothing they promised was finalized or delivered. We have been talked down to like little kidz and according to the landlord and the agents we are ... read full review
Awful experience. They kept quiet about all hidden costs and said I would only be charged 10% of the rent. Asked me to pay lots of extra fees in advance and then the month when I expexted to receive £2050 for the rent of ky property, I ... read full review
“Meilssa Polvan, an agent at Marsh and Parsons......”
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1 Star Review
Nov 30,2020
By:
'Vishal'
Nov 30,2020
Branch: London, 53 Warwick Way
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SW1V
Branch: London, 53 Warwick Way
Lettings (as a Tenant)
Postcode: SW1V
1people found this helpful
Meilssa Polvan, an agent at Marsh and Parsons gave me good advice for saving money bay saying to get my friend to move my stuff as opposed to hiring a removals company but she was expecting me to cover the void period of £250 for the ... read full review
“Awful, pushy and takes advantage of young people...”
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1 Star Review
Nov 11,2020
By:
'Carl'
Nov 11,2020
Branch: London, 107 Shepherds Bush Road, Brook Green
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: W12
Branch: London, 107 Shepherds Bush Road, Brook Green
Lettings (Prospective customer)
Postcode: W12
1people found this helpful
My partner and I (21 and 25) were looking for our first flat together, we were so excited but unfortunately taken advantage of.
At first the agent from the Shepherds Bush branch (Lets call them H), was great and very helpful. Kept coming back with new flats ... read full review
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(1)
Hi, I just wanted to ask how you managed to get a portion of your rent back. I am in a similar situation where I have been pressured to pay the holding deposit but I am yet to sign the contract. The day after paying the deposit I found out I cannot move to London as planned. Before I paid the deposit I was told that it was refundable. Now that I'm asking for it back it is apparently non-refundable unless the landlord is the one that wished to pull out. Please help ...
“We were let down by Marsh&Parsons in Barnes. ......”
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1 Star Review
Oct 29,2020
Paul
By:
'Svetlana'
Oct 29,2020
Branch: London, 7375 Church Road Barnes
Services: Sales (as a Vendor)
Sold price: £875000 Would you recommend?: No
Postcode: SW13
Branch: London, 7375 Church Road Barnes
Sales (as a Vendor)
Sold price: £875000 Postcode: SW13
1people found this helpful
We were let down by Marsh&Parsons in Barnes. We put our house on the market and everything was great until we had two buyers bidding for our house. Buyer A was a mum without a chain who was desperate to move to Barnes to ... read full review
Avoid using Marsh and Parsons' service at any cost. Wouldnt exaggearte to say it was the most terrible experience I have ever had working with anyone in my life.
They found a tenant without any due diligence who stopped paying rental after a month. I ... read full review
“Do not rent a property managed by Marsh and P......”
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1 Star Review
Aug 01,2020
By:
'Laura'
Aug 01,2020
Branch: London, 400-402 Coldharbour Lane
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SE5
Branch: London, 400-402 Coldharbour Lane
Lettings (as a Tenant)
Postcode: SE5
5people found this helpful
Do not rent a property managed by Marsh and Parsons. They tricked us into a long contract and made false promises all in aid to secure a big commission.We have since had to be in a legal battle with our landlord at a huge ... read full review
“Buying through Marsh & Parsons Kensington bra......”
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1 Star Review
Jul 19,2020
By:
'Anna'
Jul 19,2020
Branch: London, 2-6 Kensington Park Road
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: W8
Branch: London, 2-6 Kensington Park Road
Sales (as a Buyer)
Postcode: W8
2people found this helpful
Buying through Marsh & Parsons Kensington branch was a nightmare. Offer based on property being taken off the market.... they never removed its online listing and also did not put a marker e.g ‘ under offer’ on. This led to the vendor being approached by other ... read full review
Renting a property with Marsh & Parsons has been my worst experience I had with a lettings office.
We were renting a 3 bedroom furnished flat in Fulham. Upon arrival, 1 of the 3 beds in the property was dismantled and thus, unusable. We made numerous complaints to the ... read full review
“Absolutely shocking. I never write reviews bu......”
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1 Star Review
May 14,2020
By:
'Andrew'
May 14,2020
Branch: London, 28 Old Town
Services: Lettings (as a Landlord)
Rent PCM: £3000 Would you recommend?: No
Postcode: SW4
Branch: London, 28 Old Town
Lettings (as a Landlord)
Rent PCM: £3000 Postcode: SW4
5people found this helpful
Absolutely shocking. I never write reviews but you need to be warned and not repeat our mistake of taking this company on to let our house in Clapham. Completely disingenuous from start to finish both with us and the tenants. We have ended up with ... read full review
“Landlord Biased, Predatory without a shred of decency or compassion - AVOID...”
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1 Star Review
Mar 10,2020
By:
'Charlie'
Mar 10,2020
Branch: London, 105 Moore Park Road
Services: Lettings (as a Tenant)
Rent PCM: £3250 Would you recommend?: No
Postcode: SW6
Branch: London, 105 Moore Park Road
Lettings (as a Tenant)
Rent PCM: £3250 Postcode: SW6
2people found this helpful
Marsh and Parsons are able to game many review sites by only allowing happy tenants from leaving a review through the likes of Feefo.
They are wolves in sheep's clothing who have absolutely no care for the comfort, service or support of the tenants.
We ... read full review
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(1)
Hey! I have meet similar situation, we can be a union together please contact me on 07444068447 ...
“Please, please avoid these agents. They are p......”
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1 Star Review
Nov 02,2019
By:
'jjbentley'
Nov 02,2019
Branch: London, 105 Moore Park Road
Services: Lettings (as a Tenant)
Rent PCM: £2000 Would you recommend?: No
Postcode: SW6
Branch: London, 105 Moore Park Road
Lettings (as a Tenant)
Rent PCM: £2000 Postcode: SW6
2people found this helpful
Please, please avoid these agents. They are professional liars and have discriminated against my elderly disabled mother repeatedly. They have absolutely no issue with allowing the landlord to break the contract, but god forbid should it be the tenant and then they want to get ... read full review
Absolutely the most unprofessional, borderline criminal estate agents you will find in London. From lies to loosing original documentation, they manipulate facts, and evade any responsibility towards their mistakes. And if you try to complain, they will bully and harass, tenants and landlords alike, until, ... read full review
Marsh and Parsons managed the house I rented for two years. They also acted for the landlord. The service they offer was abysmal and completely biased toward the landlord. I am now waiting for my deposit to be returned. Of course they are working with ... read full review
“Normally I ignore it but I should write a rev......”
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1 Star Review
Jul 31,2019
By:
'Jim'
Jul 31,2019
Branch: London, 53 Warwick Way
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SW1V
Branch: London, 53 Warwick Way
Lettings (as a Tenant)
Postcode: SW1V
2people found this helpful
Normally I ignore it but I should write a review as I can see others have already done so and that's why Marsh & Parsons have such a poor ratings.
I must have called Marsh & Parsons (Pimlico & Westminster) 4 times and 3 times left messages. No one has ... read full review
“Encouraged into raising the asking price and ......”
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1 Star Review
Jul 22,2019
By:
'Angela'
Jul 22,2019
Branch: London, 107 Shepherds Bush Road, Brook Green
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: W14
Branch: London, 107 Shepherds Bush Road, Brook Green
Lettings (as a Tenant)
Postcode: W14
1people found this helpful
Encouraged into raising the asking price and all for nothing. Bathtub broken for over 5 months, carpet falling apart. Shower not working for months at a time. Microwave breaking twice. Light circuit broken and strobing for months. Construction for months outside the window. FOUR AGENTS HELPING ... read full review
Branch: London, 70-72 Bethnal Green Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E1
Branch: London, 70-72 Bethnal Green Road
Lettings (as a Tenant)
Postcode: E1
5people found this helpful
Rushed into signing an offer letter to be told the payment is non-refundable. This was never communicated and now we're at a £400 loss. No apologies or responsibility taken. Completely took advantage of the fact we were first time tenants. AVOID.... read full review
Absolutely appalled with the way my disabled mother has been treated by your lettings agents - after hearing convincing lies about the property she was due to move into, and having to go through an absolute ton of hoops and processes to finally finish tenant ... read full review
Branch: London, 107 Shepherds Bush Road, Brook Green
Services: Lettings (as a Landlord)
Rent PCM: £1450 Would you recommend?: Yes
Postcode: W14
Branch: London, 107 Shepherds Bush Road, Brook Green
Lettings (as a Landlord)
Rent PCM: £1450 Postcode: W14
8people found this helpful
Verging on the linits of criminality..
Prospective tenants with held
Abusive emails from the firm
Referencing inaccurate
Very bad reputation.
I cannot possibly recommend these people... read full review
Branch: London, 45 Balham Hill
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SW12
Branch: London, 45 Balham Hill
Lettings (as a Tenant)
Postcode: SW12
6people found this helpful
I have dealt with a number of estate agents over the last ten years.
The incompetency of Marsh and Parsons is astounding. CC'ing me into internal e-mail, issuing invoices 6 months late.
I would have had easier and more productive conversations talking to the plant in ... read full review
We had them rent our over the course of 2 yrs. Each tenancy was a nightmare. Not due the tenants but due to the inefficiency of M&P. Rents were to be all inclusive. They would never tell the tenants that and tenants kept changing bills ... read full review
After renting with Marsh and Parsons for a year and a half I will never do so again nor will I buy a property from them. Having been pushed into an uninhabitable property by them we have had issues of all sorts (mold, damp, mice ... read full review
They are incredibly landlord-centric and will screw tenants over in any way that will benefit the landlord. Bad contract agreement (it will screw you over as as a tenant in one way or another), bad property management (we haven't had a working door bell or ... read full review
Branch: London, 9 Kensington Church Street
Services: Sales (Prospective customer)
Rent PCM: £1500 Would you recommend?: No
Postcode: W8
Branch: London, 9 Kensington Church Street
Sales (Prospective customer)
Rent PCM: £1500 Postcode: W8
7people found this helpful
Bullish behaviour, harassing tenants who are also prospective buyers, mis - communications, if you want a mental breakdown then take their services and pay their commissions and unreasonable excessive fees!
Happy to share more names in the letting side like Olivia Green, Rebecca Snape who ... read full review
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(1)
I totally agree with the above email. They are Terrible. They say what you want, then get you in the contract. They bullied my tennats. I am a landlord tried to get hold of the tennats to discuss particular issue at the property, Rebecca Snape, and the Team are the same, Joshua Albright, Siannie. The tennats where also trying to get hold of me, they never told me.
I asked on 5 email correspondence over 11 days then gave up and had to get details from neighbours. Now I am trying to get lawyers ...
“Most VILE Place on EARTH...”
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1 Star Review
Jan 29,2019
By:
'Dee'
Jan 29,2019
Branch: London, 107 Shepherds Bush Road, Brook Green
Services: Lettings (as a Tenant)
Rent PCM: £1208 Would you recommend?: No
Postcode: W14
Branch: London, 107 Shepherds Bush Road, Brook Green
Lettings (as a Tenant)
Rent PCM: £1208 Postcode: W14
4people found this helpful
It is hard to believe this agency can legally operate in this country. Everything switched from regular to HELL the day the tenancy started. A series of lies, deflections and obstructions following the fact that the shower did not work for a whole month whereas ... read full review
Comment on agent fees
They are quick to offer you some admin fee back to you whereas the damage they caused should have cost waaaaaay more only so they can say you've already accepted compensation! WATCH OUT. These are scam artists.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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