96% sales valuation accuracy
98% sales fee satisfaction
Whether you’re look to buy, sell, rent or let property in Sussex and Surrey, you will find the breadth and depth of our local knowledge sets us apart from any other estate agency in the area. With over 1700 properties for sale in Sussex and Surrey across our 20 branch-linked network, ...
show more
Whether you’re look to buy, sell, rent or let property in Sussex and Surrey, you will find the breadth and depth of our local knowledge sets us apart from any other estate agency in the area. With over 1700 properties for sale in Sussex and Surrey across our 20 branch-linked network, we are the area’s biggest sellers with over a third more sales agreed than our nearest competitor. Trusted since 1947, we’ve worked hard to become a highly regarded agency; a reputation that is borne out of the many testimonials we receive from our many satisfied customers.
Jacob
(369)
Guy
(362)
Sam
(102)
Jeremy
(78)
Russell
(57)
Michael
(35)
Oliver
(30)
Harvey
(29)
Paul
(25)
Trevor
(16)
Philip
(16)
Stephanie
(13)
Andrew
(12)
Andrew
(11)
Christopher
(11)
Gabrielle
(11)
Matthew
(10)
Declan
(10)
Jaime
(9)
Justin
(9)
Dan
(8)
Emily
(8)
Lee
(7)
Karl
(5)
Jamie
(5)
Gabrielle
(5)
Martin
(4)
Declan
(4)
Mike
(4)
Lisa
(3)
Gordon
(3)
Justin Mansell
(3)
Sue
(3)
Emily
(2)
Emily
(2)
Avin
(1)
Victoria
(1)
Matthew
(1)
Chris
(1)
Michael
(1)
Mrs
(1)
Rachael
(1)
Paul
(1)
Sarah
(1)
Chris
(1)
Jaime
(1)
James
(1)
jane
(0)
Julian
(0)
Gaia
(0)
Stephen
(0)
Debbie
(0)
Janet
(0)
Tom
(0)
Christopher
(0)
Michael
(0)
Melanie
(0)
Tom
(0)
Selina
(0)
Joanna
(0)
Diana
(0)
John
(0)
Nick
(0)Latest Reviews
View all Reviews 859Featured Review
a
reviewed by 'Karen'
Featured Review
a
reviewed by 'Jessica'
Featured Review
a
reviewed by 'Bob'
Featured Review
a
reviewed by 'Alison Carre'
Featured Review
a
reviewed by 'M&V'
14th Jun 2024
reviewed by 'kazza'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 98% | £25,000 | £5,180,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 2 | 0 | 563 | 16 | 241 | 11 | 9 | 15 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Featured Review
a
Jul 20,2023
Jul 20,2023
2
people found
this helpful
this helpful
This smashing team in Horsham were absolutely 'First Class". Nothing was too much trouble and their kindness and sensitivity was outstanding (not to mention their patience!). I cannot recommend them highly enough....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 20, 2023
View all comments
(1)
Many thanks for the review and your valued custom Karen. It was our pleasure to assist your mum and we would like to wish you all the very best for the next chapter. Guy & team ...
Featured Review
a
Jul 26,2023
Jul 26,2023
1
people found
this helpful
this helpful
Always had excellent service from Mansell McTaggart. Jacob showed us round a number of properties and was always professional and knowledgeable about the property. It was refreshing to always be shown round by a proper estate agent even on Saturdays when other agencies often seem ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 26, 2023
View all comments
(1)
Thank you for taking the time to review and acknowledge the stellar service delivered throughout your purchase. The team would like to wish you all the best in your new home. Guy & team ...
Featured Review
a
Aug 04,2023
Aug 04,2023
2
people found
this helpful
this helpful
It’s been a while since I sold a property so I chose Mansell McTaggart through recommendation. I met Guy who gave me unbiased, and as it turned out excellent advice as to when and how to market my property. The initial process was speedy ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 08, 2023
View all comments
(1)
Thank you for the positive review and valued custom Bob. It was our pleasure to guide you through the process and we wish you a speedy recovery. All the best in the new home. Guy & team ...
Featured Review
a
Jan 25,2024
Jan 25,2024
1
people found
this helpful
this helpful
The team at Mansell McTaggart provided an excellent service. We were always kept informed about the progress of our sale by their friendly and professional staff. Jacob in particular was excellent in communicating up and down the chain in order to maintain momentum towards our ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 25, 2024
View all comments
(1)
Thank you for the review and valued custom Alison. It was our pleasure to assist you with the sale of your family home and would like to wish you all every happiness in the new home. All the best, Guy & team ...
Featured Review
a
May 05,2024
May 05,2024
0
people found
this helpful
this helpful
We decided to instruct Mansell Mctaggart following a visit from Declan. The advice given was current and we were impressed with the depth of knowledge about the housing market and the wider economic impact on house pricing and what is realistically achievable in the current ...
read full review
read full review
Was this helpful?
Yes
Yes
May 07, 2024
View all comments
(1)
Many thanks for taking the time to review your experience. It is great to read your positive account and we would like to wish you all the best in your new home. Guy & team ...
Mar 12,2018
Mar 12,2018
0
people found
this helpful
this helpful
I wouldn't hesitate to recommend Jacob from the Horsham branch. He answered all my calls and emails quickly and in a professional manner. He made the process very easy and straight forward and I would definitely go to him in the future for buying or ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 07,2018
Mar 07,2018
1
people found
this helpful
this helpful
I would like to thank Jacob, Guy and Natasha for their helpfulness and professionalism during the sale of my property. I was selling and buying at the same time for the first time and they were very helpful in making sure all the ends were ...
read full review
read full review
Comment on agent fees
Fees reasonable, in line with other agents in the area.
Was this helpful?
Yes
Yes
Mar 06,2018
Mar 06,2018
0
people found
this helpful
this helpful
Mansell McTaggart acted for the vendor for the property I was purchasing. Throughout the time I dealt with them they kept me informed of the process on a very regular basis and acted professionally and courteously at all times....
read full review
read full review
Comment on agent fees
n/a
Was this helpful?
Yes
Yes
Mar 06,2018
Mar 06,2018
0
people found
this helpful
this helpful
The service I received was excellent, particularly whilst selling my property. I left it all to Mansells and I carried on my daily life. They arranged the viewings, did the viewings and fed back within a good timescale; I felt involved whilst selling. My constructive ...
read full review
read full review
Comment on agent fees
Seem Ok comparatively, the agents worked hard for their fees.
Was this helpful?
Yes
Yes
Mar 05,2018
Mar 05,2018
0
people found
this helpful
this helpful
They kept me informed and were nice and friendly to deal with. No complaints about the service or the personnel....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 05,2018
Mar 05,2018
0
people found
this helpful
this helpful
Spoke to Guy before instructing this agent and found him well informed and knowledgeable. Wanted a straight talking agent without the usual hot air which was refreshing to find in Guy. The property had been on with another agent in the town that was non-responsive ...
read full review
read full review
Comment on agent fees
The fees are about the same as the rest of the agents in the town.
Was this helpful?
Yes
Yes
Mar 03,2018
Mar 03,2018
0
people found
this helpful
this helpful
I was purchasing a property in Horsham for my father to be nearby. We found a Bungalow that fitted the bill and the selling agents were Mansell Mctagart, which by coincidence meant that 3 generations, ourselves, my son and my father have all purchased through MM. ...
read full review
read full review
Comment on agent fees
Purchase only.
Was this helpful?
Yes
Yes
Mar 02,2018
Mar 02,2018
0
people found
this helpful
this helpful
Our house sale fell through twice with different agents. Guy and Jacob were party to this year of frustration as our onward purchase was through them and despite not being their responsibility, they did much of the leg work both times. Eventually having been let ...
read full review
read full review
Comment on agent fees
Very reasonable considering the amount of work this estate agents do actually do, compared to others who charge much more for doing nothing.
Was this helpful?
Yes
Yes
Mar 02,2018
Mar 02,2018
0
people found
this helpful
this helpful
Wonderful staff and wonderful service...always helpful and understanding. Have made the process of finding and buying a home so much easier...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Mar 02,2018
Mar 02,2018
0
people found
this helpful
this helpful
We found Guy Bateman to be a hugely professional person who was courteous and always eager to help us along quite a difficult journey. He has trained his staff also to be impeccably good mannered and helpful. We would have no hesitation in recommending Mansell ...
read full review
read full review
Comment on agent fees
Excellent fee structure
Was this helpful?
Yes
Yes
Mar 01,2018
Mar 01,2018
0
people found
this helpful
this helpful
We have sold many houses over the years with very little difficulty, so I suppose it was only a matter of time before we had a problem â and this was it!
We appointed Mansell McTaggart (a very good move on our part as it turned ...
read full review
read full review
Comment on agent fees
Very reasonable for the work they did
Was this helpful?
Yes
Yes
Feb 28,2018
Feb 28,2018
1
people found
this helpful
this helpful
When we first put our house on the market, we chose Mansell McTaggart in Horsham. What a mistake.
The issue wasn't the fact that we only had 4 viewings in 5 weeks - although the company we changed to managed 23 in 7 weeks. The main issue was that ...
read full review
read full review
Comment on agent fees
We only had to pay for the photography.
Was this helpful?
Yes
Yes
Mar 01, 2018
View all comments
(1)
Dear Andrew & Susie,
Thank you for taking the time to give feedback and I am sorry that your experience of our service was not more positive. We pride ourselves on providing the very best customer experience and on the recognition that we have received as a result, which has led to us being awarded the gold award in Horsham by allAgents.co.uk for the last 3 years.
The four viewings that we arranged in the five weeks that we were given to market your home were all of the highest quality. T ...
Feb 21,2018
Feb 21,2018
0
people found
this helpful
this helpful
Jacob and Guy at Mansell Mctaggart in Horsham were excellent. They are both very professional and passionate about their work. They helped us sell our home in a difficult market and managed to obtain a good price within a quick timeframe. When our sale hit ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 05,2018
Feb 05,2018
0
people found
this helpful
this helpful
I couldn't recommend Mansell McTaggart enough. Jacob Rafferty in Horsham is an asset to the company, as well as Guy Bateman. They approached the sale of my property as if they were selling their own. Professional and eager as well as friendly and proactive from ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 04,2018
Feb 04,2018
0
people found
this helpful
this helpful
I want to thank Leia and Jeremy for their excellent service. From the moment I viewed my new property with Leia, she was friendly and welcoming and any questions I had she answered quickly. She had a great knowledge of the area and residents.
All ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Feb 02,2018
Feb 02,2018
7
people found
this helpful
this helpful
They will lose you money.
Had 5 valuations and Mansell were 70k below the average of the others. They claim to sell more than anybody else - no wonder, when they undervalue properties on the basis of "realistic pricing". Easy money for them. We sold for 60...
read full review
read full review
Comment on agent fees
On a par with the Haywards Heath average of 1%
Was this helpful?
Yes
Yes
Jan 30,2018
Jan 30,2018
0
people found
this helpful
this helpful
My experience with Mansell McTaggart has been an entirely positive one. I found them to be efficient, effective, pro active and personable from start to finish.
Jacob particularly has been outstanding- the driving force behind my purchase and to some extent my sale ( which was ...
read full review
read full review
Comment on agent fees
N A
Was this helpful?
Yes
Yes
Jan 14,2018
Jan 14,2018
0
people found
this helpful
this helpful
The service received from Guy and his team (Jacob and Natasha) during our house sale was second to none. They are good honest people who we enjoyed working with. We had a slow start due to difficult market conditions and we weren't the easiest of ...
read full review
read full review
Comment on agent fees
Fee was in line with other high street estate agents, 1% plus VAT. Yes you can get cheaper online and if your home is in a prime location, sensibly priced, markets are strong and you have the time to manage the sale you can save a few grand online but if you want to ensure a smooth sale without all the hassle the high street agent is the way to go.
Was this helpful?
Yes
Yes
Jan 12,2018
Jan 12,2018
0
people found
this helpful
this helpful
Received excellant service. Felt confident at all times that Jonathon on top of everything. He ensured that the sale was kept on track, often going above & beyond for us. A stressful situation made so much easier with an agent who we could depend upon....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
“Amanda was very helpful, friendly, knowledgeable, professional and efficient throughout ......”
Jan 12,2018
Jan 12,2018
0
people found
this helpful
this helpful
Amanda was very helpful, friendly, knowledgeable, professional and efficient throughout the sale of my property. She always answered my communications promptly. She found me a buyer extremely quickly. I would recommend her without hesitation....
read full review
read full review
Comment on agent fees
fees very competative
Was this helpful?
Yes
Yes
Jan 08,2018
Jan 08,2018
0
people found
this helpful
this helpful
We want to thank the whole team at the Storrington office for their care and incredibly high level of service that we have received over the last 10 months since first offering on one of the branches properties.
From our first meeting with Leia we were ...
read full review
read full review
Comment on agent fees
N/A
Was this helpful?
Yes
Yes
Jan 05,2018
Jan 05,2018
1
people found
this helpful
this helpful
From the valuation conducted by Julian which ended up with him helping me dismantle a wardrobe, through the offer process with both Chris's who were outstanding at the negotiations, through to Jamie, Callum and Chris who got the sale through to Completion. This was not ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Feb 10, 2018
View all comments
(1)
Thank you so much for such a lovely review Lisa. Your kind words are much appreciated and have been passed on to the team. We are all glad that the transaction finally reached a successful completion and we wish you and your family the very best for the future ...
Jan 02,2018
Jan 02,2018
3
people found
this helpful
this helpful
Terrible experience - poor customer service, no attention to detail & failed to get something in writing that ultimately cost us money...
read full review
read full review
Comment on agent fees
High, no value whatsoever. We strongly feel we achieved zero value from this agent
Was this helpful?
Yes
Yes
Feb 08, 2018
View all comments
(1)
Thank you for taking the time to write this review. Unfortunately, it is clearly born from frustration that your buyer reneged on a private arrangement that you had made with them to buy some bedroom furniture from you for £165. This was in no way part of the house sale agreement made through ourselves. We worked very hard to sell your property for the full asking price and ensure that it progressed in time for you to secure your onward purchase. It was a particularly difficult transaction - in ...
Jan 02,2018
Jan 02,2018
0
people found
this helpful
this helpful
Guy, Jacob and Natasha at Mansell McTaggart made what turned out to be a stressful and complicated house sale much easier for us. We really valued their hard work and regular communication and their perseverance to complete the sale was outstanding! This was our first ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Dec 18,2017
Dec 18,2017
0
people found
this helpful
this helpful
Great team of people and throughout my sale happy to take calls and sort any problem rapidly really helpful will use again....
read full review
read full review
Comment on agent fees
They are a standard fee price.
Was this helpful?
Yes
Yes
Dec 18,2017
Dec 18,2017
1
people found
this helpful
this helpful
Buying through Mansell McTaggart was easy for us and they were helpful and chased information to speed along the purchase for us and made viewing at the property when requested.
We are also chased for a lot to get to completion and when we were ...
read full review
read full review
Comment on agent fees
N/A
Was this helpful?
Yes
Yes
Dec 13,2017
Dec 13,2017
0
people found
this helpful
this helpful
Guy, Jacob and Natasha did a fantastic job in looking after me during the sale of our house. They were at all times cheerful, sensitive to the situation and organised. they made sure that everyone was kept informed at all times and chased up all ...
read full review
read full review
Comment on agent fees
A very fair price for the complexity of the transaction
Was this helpful?
Yes
Yes
Dec 08,2017
Dec 08,2017
0
people found
this helpful
this helpful
Very impressed all the way through from the initial meeting with Jaime Walden to the handling of the sale by Andrew Streeter who took us through the usual of renegotiating of the price after acceptance of an offer, to an acceptable conclusion.
I have no ...
read full review
read full review
Comment on agent fees
Comparable with other quotes. Went the extra mile to arrange house clearance/ cleaning
Was this helpful?
Yes
Yes
Dec 07,2017
Dec 07,2017
0
people found
this helpful
this helpful
Amanda was brilliant throughout the difficult sale of my late mothers property. She always returned my calls quickly and there were a lot of them! Highly recommend her....
read full review
read full review
Comment on agent fees
Matched another estate agents fee, very competitive
Was this helpful?
Yes
Yes
Dec 04,2017
Dec 04,2017
0
people found
this helpful
this helpful
Jonathon and team handled this less than straightforward sale with careful planning, forethought and excellent communications skills.
The strategy employed diplomacy and timely advice to ensure that all parties were working together at all times.
It was a pleasure doing business with the team - ...
read full review
read full review
Comment on agent fees
1% was a fair figure for the expertise that Jonathon and his team showed in this sale.
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 9:30 AM 10/05/2022 by allAgents
Best Estate Agent in Horsham 
