Manners Residential
4.7/5, 247 reviews
93% recommended
100% sales valuation accuracy
100% sales fee satisfaction
93% lettings valuation accuracy
94% lettings fee satisfaction
Established in 2000 by James Manners MARLA & NAEA, our independently owned and managed Woking office is proud to offer a premium sales, letting, and property management service to Woking and its surrounding areas. With our expertise and commitment to excellence, we ensure that our clients receive service of the highest quality ... show more Established in 2000 by James Manners MARLA & NAEA, our independently owned and managed Woking office is proud to offer a premium sales, letting, and property management service to Woking and its surrounding areas. With our expertise and commitment to excellence, we ensure that our clients receive service of the highest quality tailored to their needs.

At the core of our company values lie honesty, integrity, and accountability. These guiding principles have been instrumental in establishing our outstanding reputation. We are known for delivering a first-class, professional service that is infused with a friendly approach, catering to all your property requirements.

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Latest Reviews

 View all Reviews 247
1st Nov 2024
reviewed by 'Dan'
“Small team but huge achievements! Met Michael Bassey, Jack Freeman and Sarah Shaw and I was surprised to see that ......”
12th Jul 2024
reviewed by 'Ricardo'
“As a landlord, I have been extremely impressed with the exceptional service provided by Manners. Their professionalism, dedication, and expertise ......”
20th May 2024
reviewed by 'Lawrence'
“Sarah responded very promptly and dispatched a professional to the property to assist with the pest control issue....”
19th Feb 2024
reviewed by 'Nathan'
“Excellent help throughout our tenancy agreement process to move into our home. Always happy to answer our questions and a ......”
13th Feb 2024
reviewed by 'Simon'
“The sign of a great company is when they accept feedback on the chin and address concerns. Have worked with ......”
7th Feb 2024
reviewed by 'Rebecca'
“Always quick to respond to queries and gets the job done when we have any issues....”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £205,000 £322,000
Lettings 93% 94% £595 £3,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
146 1 62 12 9 0 9 0 4 4
Areas covered
  • GU21
  • Woking
  • GU22
  • Guildford
  • GU1
  • GU4
  • GU3
Address

7 York Road
Woking
Surrey
GU22 7XH
01483 590059

update staff | update details

Opening Hours
  • Monday: 09:00 - 18:30
  • Tuesday: 09:00 - 18:30
  • Wednesday: 09:00 - 18:30
  • Thursday: 09:00 - 18:30
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Lettings TPOS TDS
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Latest Properties

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“Manners Residential have acted, on our behalf, in a very ......”

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Sep 26,2013
Minithumbup
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Nick
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James
By: 'Alan'
Sep 26,2013
8 people found
this helpful
Manners Residential have acted, on our behalf, in a very professional and efficient fashion. They provided excellent advice for marketing the property and found a suitable new tenant in a very short period of time. We are also very happy with the way in which ...
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“I was recommended to Manners Residential by a friend who ......”

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Jul 31,2013
Minithumbup
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James
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Nick
By: 'June'
Jul 31,2013
16 people found
this helpful
I was recommended to Manners Residential by a friend who used them to rent out their property recently. I was looking to buy a house to rent with some money I'd inherited and since they are both a Letting agent and involved in 'buy to ...
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“I have been a landlord with Manners Residential for over ......”

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Jul 22,2013
Minithumbup
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James
By: 'Helena'
Jul 22,2013
10 people found
this helpful
I have been a landlord with Manners Residential for over six years. In all that time I have had no void weeks in either property, except when necessary for maintenance. I was advised on which properties to select for maximum rental income and this has ...
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“Manners have been managing my Flat for several years. They ......”

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Jul 01,2013
Minithumbup
By: 'John'
Jul 01,2013
11 people found
this helpful
Manners have been managing my Flat for several years. They provide reliable information about prospective tenants and are very professional in all aspects of managing a property: collecting rent, dealing with maintenance issues, organising inventories etc. The staff are friendly and helpful....
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“I have experienced top class service from Manners and they ......”

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Jun 24,2013
Minithumbup
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Nick
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Nicky
By: 'J'
Jun 24,2013
17 people found
this helpful
I have experienced top class service from Manners and they have managed my property for nearly 3 years. I can clearly state that I have 100% confidence in how they manage and find me the perfect tenants!...
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“James Manners, Nick and their team have provided me with ......”

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Jun 04,2013
Minithumbup
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James
By: 'Salv'
Jun 04,2013
17 people found
this helpful
James Manners, Nick and their team have provided me with an exceptional, personal service for approximately 10 years. They are personable, knowledgeable and honest - they are very good at managing expections and being realistic rather than promise what cannot be delivered, which has been my ...
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“Manners has managed our property for the last 3 years and ......”

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May 21,2013
Minithumbup
By: 'Rayner'
May 21,2013
20 people found
this helpful
Manners has managed our property for the last 3 years and has been exceptional. Any issues like broken down equipment, or general repairs has been promptly addressed and dealt with. I highly recommend their services....
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“My partner and I viewed a few properties Manners had ......”

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May 18,2013
Minithumbdown
By: 'hiptilerep'
May 18,2013
5 people found
this helpful
My partner and I viewed a few properties Manners had available. They were very diligent at setting up weekend viewings. However, although I understand that properties on the letting market come and go very quickly, we were a bit disappointed when we had arranged several ...
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“We have used Manners Residential for many years as our ......”

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May 09,2013
Minithumbup
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James
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Nick
By: 'Mr'
May 09,2013
20 people found
this helpful
We have used Manners Residential for many years as our letting agents and James, Nick and their team have always provided a professional,knowledgeable and extremely helpful service, finding suitable tenants for our properties in a short space of time. When any queries have arisen, ...
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“Having had a really bad experience letting with another company ......”

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May 08,2013
Minithumbup
By: 'Sandra'
May 08,2013
21 people found
this helpful
Having had a really bad experience letting with another company Manners residential gave me lots of advice as a prospective client. Eventually when my tenancy agreement ended I moved to Manners and the service I have received has been excellent. The communication between myself and ...
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“From my first meeting with the Manners Representative, I felt ......”

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May 02,2013
Minithumbup
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Nicky
By: 'Sue'
May 02,2013
24 people found
this helpful
From my first meeting with the Manners Representative, I felt confident that the company would take good care of my interests. They recommended excellent contractors to assist with updating the property and I always felt that I had the support of a professional team. When ...
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“Manners are an exceptionally professional company who give you the ......”

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Apr 28,2013
Minithumbup
By: 'Mags'
Apr 28,2013
24 people found
this helpful
Manners are an exceptionally professional company who give you the personal touch. As a landlord living outside of the UK it's of primary importance to me that I have an agent who can deal effectively and efficiently with any issues with my rental property - ...
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“I have dealt with Manners for the last few years. ......”

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Apr 16,2013
Minithumbup
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By: 'Katy'
Apr 16,2013
28 people found
this helpful
I have dealt with Manners for the last few years. I am a professional landlord and have used lots of other agents but prefer to use Manners as I find them to be professional and courteous. Especially NICK GRIFFITHS and James Manners. I find if ...
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“We have dealt with Manners Residential for a number of ......”

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Apr 13,2013
Minithumbup
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James
By: 'Maria'
Apr 13,2013
23 people found
this helpful
We have dealt with Manners Residential for a number of years and have a number of let properties which Manners Residential have found suitable tenants for. We believe James Manners to be an expert in both lettings and sales and he is always happy to ...
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“We placed our three flats with Manners partly because of ......”

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Apr 08,2013
Minithumbup
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James
By: 'Saunders'
Apr 08,2013
24 people found
this helpful
We placed our three flats with Manners partly because of a local recommendation but also from having had good advice from James Manners on a previous occasion. We have found the company perfect for our needs being large enough to have excellent contacts but small ...
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“We have been dealing with James Manners and his team ......”

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Feb 20,2013
Minithumbup
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James
By: 'JL'
Feb 20,2013
25 people found
this helpful
We have been dealing with James Manners and his team of staff at Woking Branch for many years. They are a local establishment which provides excellent service. Most importantly, we have several properties on their books and they have always managed to find us excellent ...
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“My husband and I transferred our properties to Manners Residential ......”

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Feb 09,2013
Minithumbup
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Nicky
By: 'JW'
Feb 09,2013
22 people found
this helpful
My husband and I transferred our properties to Manners Residential several years ago, as we were dissatisfied with our previous letting agents. We never regretted this decision; all the team at Manners have dealt with matters efficiently, professionally, and courteously, and over the years we ...
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“Both Flats have been advertised this last year and new ......”

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Jan 23,2013
Minithumbup
By: 'Karl'
Jan 23,2013
24 people found
this helpful
Both Flats have been advertised this last year and new tenants found through the staff at Manners Residential in a thoroughly professional way. We are also kept fully updated with progress and concerns that arise....
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“Manners provided an excellet service and communicated very well with ......”

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Jan 15,2013
Minithumbup
By: 'B'
Jan 15,2013
22 people found
this helpful
Manners provided an excellet service and communicated very well with all parties throughout the process. I found them to be friendly courteous & above all dilligent at all times & would thoroughly recommend them....
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“I have used James and his Company for over 10 years ......”

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Jan 13,2013
Minithumbup
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James
By: 'J'
Jan 13,2013
23 people found
this helpful
I have used James and his Company for over 10 years during which time he has built up an excellent Letting Team and management staff . I have always found thier knowledge and experience of the Woking letting market invaluble especially when considering further flat rental investment ...
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“We have been using Manners Residential for at least 15 years. ......”

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Dec 04,2012
Minithumbup
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James
By: 'Victor'
Dec 04,2012
22 people found
this helpful
We have been using Manners Residential for at least 15 years. We now have only one property that is rented. We have always been extremely pleased with the service we have received and new tenants have been found within a couple of weeks. When we sold ...
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“Nick and the team at Manners restored my faith in ......”

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Nov 20,2012
Minithumbup
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Nick
By: 'GK'
Nov 20,2012
24 people found
this helpful
Nick and the team at Manners restored my faith in property managers. I know the property is well looked after and that he will be proactive, timely and professional when dealing with items that arise. We've used Manners for 6+ years and will continue to do ...
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“This is a terrible company who do not know how ......”

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Nov 10,2012
Minithumbdown
By: 'Mrs'
Nov 10,2012
4 people found
this helpful
This is a terrible company who do not know how to speak to customers, I arranged a viewing turned up the agent does not show so i call the no: he gave me, no answer , went on to the web got another no: rang finally ...
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By: PJ
Dec 01, 2012
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Sounds to me like you have a bit of an attitude problem yourself!! If you can't accept the fact that the agent made a genuine effort to contact you, albeit by leaving a message on your old phone (which you should have made sure was updated), calling him an idiot is not helpful. If you are going to name and shame someone, then you should clean up your own act first!! ...

“I have enjoyed doing business with Manners over and over ......”

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May 04,2012
Minithumbup
By: 'Sal'
May 04,2012
21 people found
this helpful
I have enjoyed doing business with Manners over and over again. The company deliver results...always! I have never had a problem renting my flat with Manners. The longest my flat has been empty is one week! Every time I need to talk to anyone ...
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“Manners have helped me find tenants for my property since 2007. ......”

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Feb 02,2012
Minithumbup
By: 'EmmaL'
Feb 02,2012
19 people found
this helpful
Manners have helped me find tenants for my property since 2007. I would highly recommend Nick, and the team at Manners Residential, to anyone looking for a good, local agency to take care of their property interests....
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“We have been using Manners Residential to let our property ......”

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Jan 05,2012
Minithumbup
By: 'Beverley'
Jan 05,2012
20 people found
this helpful
We have been using Manners Residential to let our property for 6 years now and have never had a void period! This fantastic result is due to their professional approach, commitment and hard work. We wouldn't hesitate to recommend him and the team at Manners. Keep ...
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“Nick helped me find a preperty in May 2011. He was ......”

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Nov 11,2011
Minithumbup
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Nick
By: 'ReesaB.'
Nov 11,2011
22 people found
this helpful
Nick helped me find a preperty in May 2011. He was friendly, helpful and prompt at following up on all matters. I would highly recommend Nick and Manners Residential to anyone else looking for a good agency to look after them in their property search.¢â‚¬Â...
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“I previously used Principal who turned into Leaders, but they ......”

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Aug 07,2011
Minithumbup
By: 'Stag'
Aug 07,2011
19 people found
this helpful
I previously used Principal who turned into Leaders, but they were dreadful. Jim and Nikki at Manners have been a revelation, they are on the ball and their service is superb. I sometimes wonder at the periodic extras, but then you get what you pay ...
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“Thanks to the first class service from Manners Residential we ......”

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May 01,2011
Minithumbup
By: 'Wilson's'
May 01,2011
19 people found
this helpful
Thanks to the first class service from Manners Residential we lived worry free in the USA for 11 years while they managed our Woking property. Maintenance issues were always addressed promptly and they carried out regular inspections of our property. We always felt they fairly represented ...
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“Terrible service. Only interested in your money. Poor knowledge and ......”

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Apr 08,2011
Minithumbdown
By: 'Curlies'
Apr 08,2011
5 people found
this helpful
Terrible service. Only interested in your money. Poor knowledge and customer service skills. Not interested in any problems you may have. Just awful. Learnt a lot about what to avoid in a letting agent. Rude and unprofessional...
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By: Manners Residential
Apr 15, 2011
View all comments (1)
To be honest you didn't meet our strict referencing critera as we have to protect our Landlords properties and reduce their exposure to financial risk. From what I recall the service you received was top class as it always is here. ...
Staff picture Nick
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Staff picture Nicky
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Staff picture James
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Staff picture Sarah
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Staff picture Suzi
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Staff picture Dawn
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Staff picture Sally
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No image available Michael
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Vendor Fees

No fees set.

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 19/06/2023, 3:23 PM by Nick Griffiths
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:23 PM 19/06/2023 by Nick Griffiths

Awards won by Manners Residential

Regional Awards won by Manners Residential

Individual Branch Awards

Woking, GU22



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