Manners Residential
4.7/5, 247 reviews
93% recommended
100% sales valuation accuracy
100% sales fee satisfaction
93% lettings valuation accuracy
94% lettings fee satisfaction
Established in 2000 by James Manners MARLA & NAEA, our independently owned and managed Woking office is proud to offer a premium sales, letting, and property management service to Woking and its surrounding areas. With our expertise and commitment to excellence, we ensure that our clients receive service of the highest quality ... show more Established in 2000 by James Manners MARLA & NAEA, our independently owned and managed Woking office is proud to offer a premium sales, letting, and property management service to Woking and its surrounding areas. With our expertise and commitment to excellence, we ensure that our clients receive service of the highest quality tailored to their needs.

At the core of our company values lie honesty, integrity, and accountability. These guiding principles have been instrumental in establishing our outstanding reputation. We are known for delivering a first-class, professional service that is infused with a friendly approach, catering to all your property requirements.

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Latest Reviews

 View all Reviews 247
1st Nov 2024
reviewed by 'Dan'
“Small team but huge achievements! Met Michael Bassey, Jack Freeman and Sarah Shaw and I was surprised to see that ......”
12th Jul 2024
reviewed by 'Ricardo'
“As a landlord, I have been extremely impressed with the exceptional service provided by Manners. Their professionalism, dedication, and expertise ......”
20th May 2024
reviewed by 'Lawrence'
“Sarah responded very promptly and dispatched a professional to the property to assist with the pest control issue....”
19th Feb 2024
reviewed by 'Nathan'
“Excellent help throughout our tenancy agreement process to move into our home. Always happy to answer our questions and a ......”
13th Feb 2024
reviewed by 'Simon'
“The sign of a great company is when they accept feedback on the chin and address concerns. Have worked with ......”
7th Feb 2024
reviewed by 'Rebecca'
“Always quick to respond to queries and gets the job done when we have any issues....”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £205,000 £322,000
Lettings 93% 94% £595 £3,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
146 1 62 12 9 0 9 0 4 4
Areas covered
  • GU21
  • Woking
  • GU22
  • Guildford
  • GU1
  • GU4
  • GU3
Address

7 York Road
Woking
Surrey
GU22 7XH
01483 590059

update staff | update details

Opening Hours
  • Monday: 09:00 - 18:30
  • Tuesday: 09:00 - 18:30
  • Wednesday: 09:00 - 18:30
  • Thursday: 09:00 - 18:30
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Lettings TPOS TDS
Rankings
Overall
Estate agents
Letting agents
Latest Properties

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“I have used Manners for over 7 years to manage our ......”

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Jan 20,2015
Minithumbup
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James
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Nick
By: 'B'
Jan 20,2015
2 people found
this helpful
I have used Manners for over 7 years to manage our property on a fully managed service and provide advice on rentable value, landlords responsibilities and liaising with the tenants. Throughout the 7 years they have kept our property fully let with first class tenants. They have ...
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Comment on agent fees
Fees are based on a fully managed basis. We have always founds the rates very competitive when compared to other letting and estate agents and good value for the services and advice provided.
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“Manners Residential were helpful in finding a suitable flat for ......”

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Jan 17,2015
Minithumbup
By: 'David'
Jan 17,2015
0 people found
this helpful
Manners Residential were helpful in finding a suitable flat for me to rent when I moved from London to Woking and didn't know the area. They responded quickly to my queries while I was a tenant and were very efficient during the process of moving ...
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Comment on agent fees
I think their fees are in line with other agents.
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“Having dealt with a number of so called agents in ......”

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Jan 15,2015
Minithumbup
By: 'Mrs'
Jan 15,2015
0 people found
this helpful
Having dealt with a number of so called agents in Woking, I was recommended Manners Residential from another local Landlord. Best decision I've made. From the very start of our business relationship they have been professional and offered sound advice. I have recently increased my ...
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Comment on agent fees
Really good value for money, they offer a clear and concise fee structure.
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“The worst service you could get from an agency! The ......”

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Jan 12,2015
Minithumbdown
By: 'Done't'
Jan 12,2015
1 people found
this helpful
The worst service you could get from an agency! The people in the office are so rude and unfriendly, you feel like they doing you a favor by looking for a property for you. I didn't find a propert through Manners Residential but will never ...
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By: Nick Griffiths
Jan 12, 2015
View all comments (1)
Dear Anonymous User, Thank you for your comments. I am sorry to hear that you are so disappointed by your experience with us and if you would like to contact me personally then I would be happy to investigate any specific issues there may have been regarding your contact with this office. I wish you every success with your proposed move and I look forward to hearing from you should you wish to take me up on my earlier offer to investigate your complaint further. Kind Regards, ...

“Our Company owns 10 residential properties and employs agents to manage ......”

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Jan 11,2015
Minithumbup
By: 'landlord'
Jan 11,2015
1 people found
this helpful
Our Company owns 10 residential properties and employs agents to manage all of them. We have been looking for an alternative managing agent to handle our portfolio. Manners were recommended and we have placed our most recently purchased property with them on a fully managed basis. ...
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Comment on agent fees
reasonable, however was a bit surprised that a charge is made to instruct for the inventory in addition to that charged by the inventory clerk.
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“A truly excellent company offering a great service, no issue ......”

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Dec 08,2014
Minithumbup
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Nicky
By: 'Alex'
Dec 08,2014
1 people found
this helpful
A truly excellent company offering a great service, no issue too much to be resolved. Manners have restored my faith in the lettings industry. If you need to rent in Woking, you would be foolish to use anyone else. Thank you Manners for looking after ...
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“Very good letting skills, with minimum gap. Regular payment, staff ......”

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Nov 24,2014
Minithumbup
By: 'Sheila'
Nov 24,2014
1 people found
this helpful
Very good letting skills, with minimum gap. Regular payment, staff pleasant and easy to deal with. Have dealt with this firm for several years....
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“Nick was really helpful throughout the letting process and took ......”

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Nov 22,2014
Minithumbup
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Nicky
By: 'NewCentral'
Nov 22,2014
2 people found
this helpful
Nick was really helpful throughout the letting process and took the time to talk me through the various stages, what was involved and give an excellent insight into the current rental market. He also helped advise me on the right price to ensure a great ...
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“I have always found Manners residential very professional, friendly and ......”

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Nov 22,2014
Minithumbup
By: 'K.Bingham'
Nov 22,2014
1 people found
this helpful
I have always found Manners residential very professional, friendly and deliver a personal service to landlords and tenants, my property was re-let within 3 days of advertising, the service was 100% from start to finish and I will always recommend them...
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“I have known James Manners for some 20 years and he ......”

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Nov 22,2014
Minithumbup
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James
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Nicky
By: 'Tricia'
Nov 22,2014
1 people found
this helpful
I have known James Manners for some 20 years and he runs a very professional Company. The Staff at Manners Residential are second to none and are always very polite and helpful. I would have no hesitation in recommending this Company to any landlord or landlady ...
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Comment on agent fees
Very competitive and the Staff arrange everything whether it is a breakdown, any problems and certificates and they always confirm a price beforehand.
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“Manners have acted for me for over two years firstly ......”

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Oct 31,2014
Minithumbup
By: 'Bruce'
Oct 31,2014
1 people found
this helpful
Manners have acted for me for over two years firstly in supporting me through the purchase of two BLT properties; they then found me excellent tenants with no void periods subsequently and the general administration and property management support has been superb. They are now ...
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Comment on agent fees
Very reasonable!
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“I approached Nick Griffiths at Manners based on a referral. ......”

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Sep 24,2014
Minithumbup
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Nick
By: 'Justin'
Sep 24,2014
4 people found
this helpful
I approached Nick Griffiths at Manners based on a referral. I found Manners to be professional, transparent and a pleasure to deal with. Statements are presented clearly and in a timely fashion. Nick is always on the phone when I need him, even on weekends. ...
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Comment on agent fees
Fee's competitive - you definitely get what you pay for.
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“The house we are letting is old and has needed ......”

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Sep 23,2014
Minithumbup
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Nicky
By: 'Anita'
Sep 23,2014
0 people found
this helpful
The house we are letting is old and has needed several repairs and replacements over the last two and a half years. It is being fully managed by Manners as we are living in the Med and they have been excellent. Nicky is quick to ...
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Comment on agent fees
We have found Manners fees very competitive compared with other agents.
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“It is in the nature of letting property that you ......”

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Sep 23,2014
Minithumbup
By: 'Andrew'
Sep 23,2014
0 people found
this helpful
It is in the nature of letting property that you will experience unforeseen wrinkles along the way. It is the way that Manners Residential consistently manage and resolve these issues that would lead me to recommend them to any other Landlords or Sellers. My recommendation ...
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“Extremely friendly, helpful and honest.Easily contactable and offer valuable ......”

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Sep 22,2014
Minithumbup
By: 'Sue'
Sep 22,2014
0 people found
this helpful
Extremely friendly, helpful and honest. Easily contactable and offer valuable advice. And this review site is rather difficult to use....
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Comment on agent fees
Having recently used another agent (as I bought the property through them) I realise how customer friendly Manners are, which is important. The new property will be marketed through them next time.
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“I have used Manners Residential to rent my flat in ......”

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Jul 31,2014
Minithumbup
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James
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Nicky
By: 'salvina'
Jul 31,2014
2 people found
this helpful
I have used Manners Residential to rent my flat in Woking for the last 7/8 years. My property has not been without tenants for more than a week. Their service is impeccable, friendly, personal and very, very professional. I couldn't thank them more for the job ...
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Comment on agent fees
My husband owns a similar property in Aldershot and I always tell him is being robbed. When he sees the rental fees from Manners he can't believe it!
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“I have used Manners Residential since 1999 for my rented property ......”

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Jul 02,2014
Minithumbup
By: 'Deirdre'
Jul 02,2014
1 people found
this helpful
I have used Manners Residential since 1999 for my rented property and have always found them to be incredibly professional in all their dealings. They have offered sound advice and ensure that the screening and contract side is managed very well. They are not only professional ...
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“I have used Manners before and was not disappointed, the ......”

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Jun 05,2014
Minithumbup
By: 'S'
Jun 05,2014
3 people found
this helpful
I have used Manners before and was not disappointed, the service and attention to detail was excellent, we had issues after moving in and it was rectified promptly and courteously....
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“Manners have managed my property for me for over two ......”

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Jun 04,2014
Minithumbup
By: 'Tom'
Jun 04,2014
1 people found
this helpful
Manners have managed my property for me for over two years now - I moved to them from another agent who had disappointed me. I have never had any problems with Manners and they are aleways friendly, pick up the phone fast and genuinely want ...
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“We have been letting our property for 17 years and for ......”

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May 29,2014
Minithumbup
By: 'Happy'
May 29,2014
2 people found
this helpful
We have been letting our property for 17 years and for most of that time we lived abroad. We have used Manners for the last few years and have found them to be excellent. Manners have always found us tenants quickly with minimal gaps between tenancies. ...
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“I have been renting through Manners for 4 years and they ......”

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May 21,2014
Minithumbup
By: 'Kelly'
May 21,2014
2 people found
this helpful
I have been renting through Manners for 4 years and they have always been pleasant and speedy with any requests or problems I have had. Paper work is always spot on and am pleased my landlord has agreed another years contract....
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“I am a tenant with Manners as well as a ......”

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Jan 21,2014
Minithumbup
By: 'Ben'
Jan 21,2014
2 people found
this helpful
I am a tenant with Manners as well as a Landlord for one of my property. Not only we have a great continuous tenant/agent relationship, a few month back I contacted Manners as my flat became available to rent. Following further conversations with the ...
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“All staff very professional . Any problems that arose were dealt ......”

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Jan 21,2014
Minithumbup
By: 'mr'
Jan 21,2014
2 people found
this helpful
All staff very professional . Any problems that arose were dealt with quickly and efficiently . Always returned my calls within 24 hrs . Both properties have never been empty, tenants changeover within a week , and arranging of tradesmen never a problem so overall no problems and highly recommend...
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“I have used this agents for a number of years ......”

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Jan 20,2014
Minithumbup
By: 'Butler'
Jan 20,2014
2 people found
this helpful
I have used this agents for a number of years and rent two properties. I've found their service to be excellent and on the rare occasion when I get a tenant who has caused a problem, this agent has been on top of the situation ...
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“Manners REsidential have provided me and my wife with an ......”

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Nov 20,2013
Minithumbup
By: 'Happy'
Nov 20,2013
2 people found
this helpful
Manners REsidential have provided me and my wife with an excellent and comprehensive letting and managing service to 3 rented flats in Woking, 2 of which we also purchased from Manners in their estate agent's capacity. We have found all the members of staff to be very ...
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“Manners were absolutely fantastic. We were on a very tight ......”

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Nov 18,2013
Minithumbup
By: 'Terence'
Nov 18,2013
0 people found
this helpful
Manners were absolutely fantastic. We were on a very tight timescale - they helped us find suitable decorators and carpet fitters to bring our place up to scratch. In the first couple of weeks we had half a dozen good quality prospective tenants look round. ...
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“Manners have managed our property for over six years and ......”

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Nov 18,2013
Minithumbup
By: 'J'
Nov 18,2013
0 people found
this helpful
Manners have managed our property for over six years and they have always provided an excellent friendly and professional service. They have found new tenants quickly and dealt with all problems very efficiently. We are very happy with them and would thoroughly recommend them....
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“The agent has advised me well in difficult and sensitive ......”

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Nov 05,2013
Minithumbup
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James
By: 'Andrew'
Nov 05,2013
2 people found
this helpful
The agent has advised me well in difficult and sensitive situations in which i needed their experience and guidance. The owner James Manners has ALWAYS made time for me when i have needed it and is a very experienced and competent person. The agent has ...
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“All the team at Manners Residential dealt with us in ......”

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Oct 28,2013
Minithumbup
By: 'Robbins'
Oct 28,2013
2 people found
this helpful
All the team at Manners Residential dealt with us in a quick and professional manner; indeed they did exactly what we wanted. We will certainly continue to deal with them. As a landlord you need to have confidence that your agents will only recommend tenants ...
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“Members of staff were consistently helpful in facilitating every aspect ......”

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Oct 20,2013
Minithumbup
By: 'a_landlord'
Oct 20,2013
3 people found
this helpful
Members of staff were consistently helpful in facilitating every aspect of a recent re-letting, beyond what I would have expected. A new tenant was found quickly and the interval between tenants was minimised, allowing for repairs and redecoration which was efficiently organised....
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Staff picture Nick
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Staff picture Sally
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No image available Michael
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Vendor Fees

No fees set.

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 19/06/2023, 3:23 PM by Nick Griffiths
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:23 PM 19/06/2023 by Nick Griffiths

Awards won by Manners Residential

Regional Awards won by Manners Residential

Individual Branch Awards

Woking, GU22



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