100% sales valuation accuracy
100% sales fee satisfaction
93% lettings valuation accuracy
94% lettings fee satisfaction
Established in 2000 by James Manners MARLA & NAEA, our independently owned and managed Woking office is proud to offer a premium sales, letting, and property management service to Woking and its surrounding areas. With our expertise and commitment to excellence, we ensure that our clients receive service of the highest quality ...
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Established in 2000 by James Manners MARLA & NAEA, our independently owned and managed Woking office is proud to offer a premium sales, letting, and property management service to Woking and its surrounding areas. With our expertise and commitment to excellence, we ensure that our clients receive service of the highest quality tailored to their needs.
At the core of our company values lie honesty, integrity, and accountability. These guiding principles have been instrumental in establishing our outstanding reputation. We are known for delivering a first-class, professional service that is infused with a friendly approach, catering to all your property requirements.
At the core of our company values lie honesty, integrity, and accountability. These guiding principles have been instrumental in establishing our outstanding reputation. We are known for delivering a first-class, professional service that is infused with a friendly approach, catering to all your property requirements.
Latest Reviews
View all Reviews 247
1st Nov 2024
reviewed by 'Dan'
20th May 2024
reviewed by 'Lawrence'
19th Feb 2024
reviewed by 'Nathan'
13th Feb 2024
reviewed by 'Simon'
7th Feb 2024
reviewed by 'Rebecca'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £205,000 | £322,000 |
| Lettings | 93% | 94% | £595 | £3,400 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 146 | 1 | 62 | 12 | 9 | 0 | 9 | 0 | 4 | 4 |
Areas covered
- GU21
- Woking
- GU22
- Guildford
- GU1
- GU4
- GU3
Address
7 York Road
Woking
Surrey
GU22 7XH
01483 590059
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Apr 26,2017
Apr 26,2017
9
people found
this helpful
this helpful
Very good and professional service, will be using this team again in the future.
Went above and beyond to help with any request....
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Comment on agent fees
good
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Apr 11,2017
Apr 11,2017
10
people found
this helpful
this helpful
A great team, they have been very helpful since we started looking for our new home. We could see respect and joy in everything they did. Big thanks....
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Comment on agent fees
Good
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Yes
Aug 14, 2017
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(1)
Thanks Carmen, I hope you're happy in your new home! ...
Mar 27,2017
Mar 27,2017
8
people found
this helpful
this helpful
I need more staff members to commend! All Manners' staff have served me well for 20 years or so - they have been supportive and ready with good advice. I would recommend them 100%....
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Comment on agent fees
completely fair
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Yes
Feb 23,2017
Feb 23,2017
11
people found
this helpful
this helpful
Manners Residential gave me some great advice on buy to let in Woking. Nick's knowledge of the local area led me to a great property which the team at Manners worked tirelessly to source the right tenant. The property is now occupied and their in-house ...
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Comment on agent fees
Competitive and good value for money.
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Feb 23, 2017
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(1)
Pete, Thanks for your great review, I'm very pleased we were able to help you get on the property investment ladder. I've passed your comments around to the staff who are delighted they could also help you. Thanks again! ...
Feb 23,2017
Feb 23,2017
11
people found
this helpful
this helpful
Helpful staff, great service, good choice of service levels for reasonable fees. I would thoroughly recommend Manners Residential if you're looking to sell or rent your property....
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Comment on agent fees
They offer a lot for not a lot.
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Feb 23, 2017
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(1)
Thanks Andy for your review, as you've experienced it's a team effort! ...
Feb 23,2017
Feb 23,2017
8
people found
this helpful
this helpful
Looking for a new home is hard enough without having to deal with all the plethora of estate agents in the town. But something was different about Manners Residential. They took the time to listen to my requirements, they let me look around the properties ...
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Comment on agent fees
N/A
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Feb 23, 2017
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(1)
Thank you for your positive review, we aim to please! Good luck in your new home! ...
Feb 21,2017
Feb 21,2017
6
people found
this helpful
this helpful
Have now used Manners for over 10 years. For tenant find only. They are diligent, proactive, professional and wise. Great advice and keep you informed at all times. Won't hesitate to recommend them....
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Comment on agent fees
Reasonable
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Yes
Feb 16,2017
Feb 16,2017
7
people found
this helpful
this helpful
Manners managed our buy to let property in Woking for over 2 years. In addition to finding us a good tenant we appreciated their professional and personal approach. Importantly for us property inspections were undertaken as agreed and any landlord or tenant issues were dealt with ...
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Feb 03,2017
Feb 03,2017
8
people found
this helpful
this helpful
I would have given Manners Residential 10 stars if I could! They are excellent at what they do. Nick's advice is honest. Their fees are fair. I would certainly recommend them to anyone looking to sell or rent their home....
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Comment on agent fees
They provide an excellent level of service for the money, always go above & beyond.
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Feb 03, 2017
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(1)
Thank you Mary for your positive review and of course your recommendation. ...
Feb 03,2017
Feb 03,2017
7
people found
this helpful
this helpful
I have dealt with many letting agents over the years but in my opinion Manners Residential is by far the best Woking property agency that I have ever had the pleasure to deal with.
The staff are extremely knowledgeable, professional and above all courteous. Nothing ...
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Comment on agent fees
Manners Residential have a clear and concise fee structure, which is vital for any Landlord to consider when selecting a trustworthy company to deal with such a high value asset like an investment property.
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Feb 03, 2017
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(1)
We really appreciate your glowing review. Your comments have been passed onto our staff who are delighted. Thank you! ...
Feb 03,2017
Feb 03,2017
6
people found
this helpful
this helpful
Great experience. Nick really knows how to look after you. What you see with Manners is what you get. Overall a fantastic service given by knowledgeable staff....
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Comment on agent fees
Fees competitive, no hidden extras, everything explained from the offset. Also no surcharging of contractors invoices either which seems to be common place amongst some others in the town.
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Feb 03, 2017
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(1)
Thanks Sam, We believe in offering a transparent service to our clients and I'm pleased you're happy with our service. ...
Feb 03,2017
Feb 03,2017
6
people found
this helpful
this helpful
Having dealt with a number of so called "agents" in Woking (mentioning no names but they lay in Commercial Way), I was recommended Manners Residential from another local Landlord. Best decision I've made. From the very start of our business relationship they have been professional ...
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Comment on agent fees
Fees reflect the excellent service provided.
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Yes
Jan 31,2017
Jan 31,2017
4
people found
this helpful
this helpful
I have used Manners to let my flat for the past 12 years.
Over this time they have been helpful and efficient in providing good tenants.
James and Nicky have also given me useful advice on occasions....
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Jan 31, 2017
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(1)
Thank you for your positive review and also for your loyal custom over the years. Your comments have been passed to James & Nicky who are delighted you took the time to mention them. ...
Jan 30,2017
Jan 30,2017
6
people found
this helpful
this helpful
Having recently inherited a property, I decided that the sensible thing would be to keep hold of it and therefore renting was the way to go. An acquaintance recommended that I contact Manners Residential as in his experience it was the very best company to ...
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Comment on agent fees
Good value for money.
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Yes
Jan 31, 2017
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(1)
Thank you for your positive review regarding your recent dealings with Manners Residential and I am pleased to read you found the experience stress free. Your comments have been passed to the relevant staff members who are extremely pleased with your kind comments. ...
Jan 27,2017
Jan 27,2017
4
people found
this helpful
this helpful
I have used Manners Residential for a number of years and would highly recommend them for their professionalism. My opinion is they are the best Letting Agent in Woking....
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Comment on agent fees
I consider the fees to be in line with the market locally, but the service is much better
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Jan 31, 2017
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You're review is very much appreciated and has been circulated to all of our wonderful staff. Thank you! ...
Nov 14,2016
Nov 14,2016
3
people found
this helpful
this helpful
Professional, trustworthy and friendly with sound advice. I would highly recommend Manners Residential. They have a thorough knowledge of the local market both for residential lettings and selling....
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Comment on agent fees
I would rather be paying less than 11% full management (but they do a good job) as I've been with Manners Residential Lettings since May 2012. Ideally, between 8-9%.
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Nov 11,2016
Nov 11,2016
5
people found
this helpful
this helpful
James and NIck ,and other members of staff have been exceptionally help to me , a landlord, if both selecting properties to buy to let, and in managing tenants. their advice has been invaluable.
I have previously used another letting agent in Woking, but Manners Residential ...
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Comment on agent fees
Very reasonable for what they do
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Yes
Sep 14,2016
Sep 14,2016
4
people found
this helpful
this helpful
Highly recommend purchasing a property via manners. The staff are knowledgable, helpful and friendly, they are quick to respond to any emails we sent and we never has to chase them. Everything with our purchase went smoothly and we are very happy customers! Thank you ...
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Jul 08,2016
Jul 08,2016
2
people found
this helpful
this helpful
Really nice guy, super chilled. Helped us find a Flat that we wanted and we didn't once feel pushed into anything....
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Comment on agent fees
Reasonable
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Yes
“Professional and pleasant conversations with Manners. Appointments and agreements were ......”
Jul 06,2016
Jul 06,2016
2
people found
this helpful
this helpful
Professional and pleasant conversations with Manners. Appointments and agreements were always respected. Honest, transparent communication. At key handover, everything was there as promised. The house we rent needs some work to be done but we are confident Manners is on top of things....
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Comment on agent fees
market compliant
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Yes
Jan 31, 2017
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(1)
Thanks for your review, it means a lot. I hope things are going well in your home. ...
Jun 28,2016
Jun 28,2016
0
people found
this helpful
this helpful
Manners was recommended to us, but we have been extremely disappointed in the way we have been handled. A year ago we made appointments for viewings on the day, after taking leave, I was informed no appointments had been made. In April I saw a ...
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What agent could do to change your mind?
N/AAttached Filesnbsp;
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N/A
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Feb 06, 2017
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(1)
We're sorry to see that you have given us a 1* review and we would really like the opportunity to discuss this further. Please can you contact our manager directly by emailing [email protected] or calling 01483 590059. Thank you. ...
May 06,2016
May 06,2016
1
people found
this helpful
this helpful
Manners were efficient and effective at marketing my property. Always keeping us up to date with progress and following up with the solicitors, once the sale was under way. As always a pleasure to deal with them....
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Comment on agent fees
Very competitive fees
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Yes
Apr 27,2016
Apr 27,2016
1
people found
this helpful
this helpful
Clare was extremely helpful in assisting me with my first home purchase. Any questions or concerns I had were dealt with in a speedy and professional manner. I would not hesitate in recommending her to friends and family....
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Comment on agent fees
n/a
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Yes
Jan 31, 2017
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(1)
I really appreciate you leaving such a positive review, thank you. Hope you've settled into your new home now and if you need us in the future you know where you can find us! ...
Mar 10,2016
Mar 10,2016
2
people found
this helpful
this helpful
Clare acted for me in the sale of my property. The process was drawn out by very slow Solicitors but Clare was excelent at every stage. Her advice was always sound, she actively chased to speed the process, kept me in touch at all times ...
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Comment on agent fees
good
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Yes
Mar 04,2016
Mar 04,2016
1
people found
this helpful
this helpful
Top quality agent with a genuine customer service, He understood my needs and acted on them swiftly and also ensured that my concerns were dealt with.
Brought him a tin of cookie and a gesture to say Thank you....
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Comment on agent fees
Found cheaper however didn't have neither the time nor the energy to keep looking.
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Mar 03,2016
Mar 03,2016
3
people found
this helpful
this helpful
I have used Manners Residential for a number of years and have been really pleased with the service received. I have recently moved out of the area and have had no problems with dealing with them from afar. Courteous friendly staff who are always happy ...
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Comment on agent fees
Reasonable fees, helpful, will work to my wishes concerning my properties, I am kept updated to current regulations and to when gas safety certificates are due, statements and payments always on time.
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Feb 22,2016
Feb 22,2016
3
people found
this helpful
this helpful
Many thanks for your help in marketing for the sale of property and the tenancy beforehand. I've been really impressed with the service of your team and wouldn't hesitate to recommend your company to others. The advice and level of customer service has been fabulous....
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Feb 18,2016
Feb 18,2016
2
people found
this helpful
this helpful
Manners Residential provided fantastic customer service from the moment they answered my first call. They were friendly, helpful and approachable. This also continued when we attended viewings. Daniel was knowledgable, friendly and honest regarding each property....
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Comment on agent fees
We were extremely pleased with this Agent's fees after being quoted hundreds more by other agents, Manners were a pleasant surprise!
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Feb 15,2016
Feb 15,2016
1
people found
this helpful
this helpful
I found Clare very helpful and willing to go to a lot of trouble to sort out any problems which arose (much more useful than my solicitor who I felt had to be prodded to proceed.)...
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Comment on agent fees
Fee was fair for the amount of work that had to be done.
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Yes
Jan 22,2016
Jan 22,2016
1
people found
this helpful
this helpful
James Manners and his staff in particular Nicky Manners and Nick have always been very helpful and have given us good advice for many years. They have provided us with good tenants for about 15 years for our 5 flats and when we once had a problem ...
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Comment on agent fees
Good
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Nicky
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James
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Sarah
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Vendor Fees
No fees set.Landlord Fees
No fees set.Tenant Fees
No fees set. Last updated at 19/06/2023, 3:23 PM by Nick GriffithsComplaints Procedure
No procedure set.
Last updated at 2:23 PM 19/06/2023 by Nick Griffiths
Best Letting Agent in Woking 
