Manners Residential
4.7/5, 247 reviews
93% recommended
100% sales valuation accuracy
100% sales fee satisfaction
93% lettings valuation accuracy
94% lettings fee satisfaction
Established in 2000 by James Manners MARLA & NAEA, our independently owned and managed Woking office is proud to offer a premium sales, letting, and property management service to Woking and its surrounding areas. With our expertise and commitment to excellence, we ensure that our clients receive service of the highest quality ... show more Established in 2000 by James Manners MARLA & NAEA, our independently owned and managed Woking office is proud to offer a premium sales, letting, and property management service to Woking and its surrounding areas. With our expertise and commitment to excellence, we ensure that our clients receive service of the highest quality tailored to their needs.

At the core of our company values lie honesty, integrity, and accountability. These guiding principles have been instrumental in establishing our outstanding reputation. We are known for delivering a first-class, professional service that is infused with a friendly approach, catering to all your property requirements.

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Latest Reviews

 View all Reviews 247
1st Nov 2024
reviewed by 'Dan'
“Small team but huge achievements! Met Michael Bassey, Jack Freeman and Sarah Shaw and I was surprised to see that ......”
12th Jul 2024
reviewed by 'Ricardo'
“As a landlord, I have been extremely impressed with the exceptional service provided by Manners. Their professionalism, dedication, and expertise ......”
20th May 2024
reviewed by 'Lawrence'
“Sarah responded very promptly and dispatched a professional to the property to assist with the pest control issue....”
19th Feb 2024
reviewed by 'Nathan'
“Excellent help throughout our tenancy agreement process to move into our home. Always happy to answer our questions and a ......”
13th Feb 2024
reviewed by 'Simon'
“The sign of a great company is when they accept feedback on the chin and address concerns. Have worked with ......”
7th Feb 2024
reviewed by 'Rebecca'
“Always quick to respond to queries and gets the job done when we have any issues....”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £205,000 £322,000
Lettings 93% 94% £595 £3,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
146 1 62 12 9 0 9 0 4 4
Areas covered
  • GU21
  • Woking
  • GU22
  • Guildford
  • GU1
  • GU4
  • GU3
Address

7 York Road
Woking
Surrey
GU22 7XH
01483 590059

update staff | update details

Opening Hours
  • Monday: 09:00 - 18:30
  • Tuesday: 09:00 - 18:30
  • Wednesday: 09:00 - 18:30
  • Thursday: 09:00 - 18:30
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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NAEA ARLA TPOS Lettings TPOS TDS
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Latest Properties

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“Good team...”

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Oct 15,2018
Minithumbup
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Nick
By: 'David'
Oct 15,2018
3 people found
this helpful
We struggled with the lettings of our houses before we found Manners Residential. They have consistently found us good quality tenants and have worked with us seamlessly in concluding the tenancy agreements swiftly and efficiently. We rate them as top quality professionals in a very ...
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Comment on agent fees
The fees charged to us have seemed very fair
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“Property rental for the first time...”

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Sep 11,2018
Minithumbup
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Nick
By: 'Neil'
Sep 11,2018
3 people found
this helpful
I recently started renting my house out as a first-time landlord using Manners Residential as the managing agents. There is a fair amount of competition in Woking. Manners were recommended to me but I did check out a number of other agents as well, some ...
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“Very helpful and generally assistive....”

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Sep 04,2018
Minithumbup
By: 'Us'
Sep 04,2018
2 people found
this helpful
Thank you very much for facilitating a smooth and pleasant transition, from our respective family houses, to our new home....
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Comment on agent fees
Good
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“Very nice experience...”

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Aug 20,2018
Minithumbup
By: 'Radu'
Aug 20,2018
2 people found
this helpful
We had a very nice experience in renting with Manners. Nigel booked a viewing of the house we wanted to see the very next day after calling and Hannah was very helpful with the referencing process....
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“Good and helpful all of them...”

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Aug 14,2018
Minithumbup
By: 'Emese'
Aug 14,2018
3 people found
this helpful
Very helpful. Good agency. The fees are OK. If we requested something they tried to help out. The communicate well with landlords....
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Comment on agent fees
Ok
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“Best people to do business with...”

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Jul 31,2018
Minithumbdown
By: 'Faisal'
Jul 31,2018
3 people found
this helpful
Manners Residential Woking staff are very professional and very caring. They guided me through all the process and paperwork. And they were very quick with solving the few issues at property. I would definitely reccomend them....
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Comment on agent fees
Affordable fee and no hidden charges. Very straight forward
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“Manners Woking...”

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Jul 29,2018
Minithumbup
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Nick
By: 'Happy'
Jul 29,2018
5 people found
this helpful
We have been dealing with Nick and Nigel from Manners in Woking for many years. We have always found them to be efficient, reliable, obliging and extremely helpful in all our dealings. We have always found everyone in the Woking office to be very helpful....
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Comment on agent fees
Agent fees have always been reasonable.
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“Happy Tenant...”

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Jul 29,2018
Minithumbup
By: 'Chris'
Jul 29,2018
4 people found
this helpful
I have been dealing with Danielle and Mark from Manners in Woking. I have always found them to be efficient, reliable, obliging and extremely helpful in all our dealings...
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Comment on agent fees
Really reasonable
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“Absolutely 10/10!!...”

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Jul 20,2018
Minithumbup
By: 'Chloe'
Jul 20,2018
3 people found
this helpful
Nigel and Hannah made our renting process so easy and simple, we can't rate the team at Manners highly enough! we would Definetly recommend!!...
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“Professional, reliable service...”

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Jul 17,2018
Minithumbup
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Nick
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Nicky
By: 'Sue'
Jul 17,2018
4 people found
this helpful
I am a landlord and have worked with Manners Residential for over 12 years. Manners provided invaluable advice about the local property market when I ventured into buy-to-let, and have provided an effective and efficient tenant finding and rent collection service for my five properties. Additional ...
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Comment on agent fees
The fees are reasonable and fair.
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“Warm, professional and reliable....”

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Jul 05,2018
Minithumbup
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Nicky
By: 'Ed'
Jul 05,2018
1 people found
this helpful
We have had three flats under full management by Manners for over 10 years. Nicky and her team have looked after us very well. A pleasure to deal with, sensible and efficient. They manage tenants fairly and well, and look after maintenance cost effectively when required. ...
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Comment on agent fees
Very reasonable for the level of service and the achieved occupancy
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“Review...”

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Jun 27,2018
Minithumbup
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Nick
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Nicky
By: 'P'
Jun 27,2018
3 people found
this helpful
I have used Manners Residential for the last 16 years to Let my property in Woking. They have always found suitable Tenants with good references and we have never had a long period of vacancy. They handle all aspects of changeover including the In/Out Inventory ...
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Comment on agent fees
Standard Market rates
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“Professional, Courteous and Helpful.......”

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Jun 13,2018
Minithumbup
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Nicky
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Nick
By: 'MariaF'
Jun 13,2018
6 people found
this helpful
As landlords we have been using Manners Residential for just over 12 years. The whole letting process is always made so much easier when you are dealing with professionals in a very competitive market. It is always a delight to deal with all the staff who ...
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Comment on agent fees
They deserve every penny!
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“Managing Agents for residential properties....”

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Jun 11,2018
Minithumbup
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Nick
By: 'JAR'
Jun 11,2018
6 people found
this helpful
All the staff at Manners provide an excellent dedicated professional management service of the highest quality. As a retired Chartered Surveyor I have had considerable experience in property management and Manners are the equal of any in my view....
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Comment on agent fees
Good
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“Excellent service in finding and moving in to our apartment...”

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May 24,2018
Minithumbup
By: 'Roche'
May 24,2018
3 people found
this helpful
The process of finding an apartment was made much easier with Manner's professional and helpful service. Apartment viewings were done by Mark, who was very professional and helpful. Once we decided on an apartment, Hannah assisted us with all the paperwork and further arrangements. We ...
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Comment on agent fees
The agent fess are fair for what is included.
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“Superb Experience...”

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May 10,2018
Minithumbup
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Nick
By: 'Nigel'
May 10,2018
6 people found
this helpful
Superb experience from the team at Manners Residential! Great company, great staff. What they don't know about property in Woking isn't worth knowing. Thoroughly recommend!...
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Comment on agent fees
Transparent and money well spent as they went that extra mile!
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“Exceptional Service...”

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May 10,2018
Minithumbup
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Nick
By: 'Michelle'
May 10,2018
6 people found
this helpful
We recently had the pleasure of dealing with Manners with our buy to let property that we purchased through another agent. We chose Manners because they are specialists in the private rented sector and their experience is vast. They clearly are market leaders with their ...
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Comment on agent fees
Exceptional value for money
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“Hannah and mark...”

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May 10,2018
Minithumbup
By: 'I'
May 10,2018
3 people found
this helpful
We were very impressed with Hannah and Mark's professionalism, they dealt with everything in a timely manner. They were very accommodating with our requests and we are very happy in our new home. Many thanks to you both....
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Comment on agent fees
Average
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“Pleasantly surprised...”

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May 09,2018
Minithumbup
By: 'Richard'
May 09,2018
7 people found
this helpful
Our first renting experience. We feared the worse, having listened to the experiences of others, including our children. From the first viewing with Danielle we were guided through the process simply, professionally and patiently. Events happened on schedule and within circa 2 weeks from viewing we ...
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Comment on agent fees
As expected and as detailed.
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“hello...”

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May 03,2018
Minithumbup
By: 'catalin'
May 03,2018
8 people found
this helpful
everything was ok with the documents quickly even when I had problems wii finding solutions and solving them very quickly Thank you again!...
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“Thank you Nicky and Hannah for helping me out. I ......”

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Mar 13,2018
Minithumbup
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Nicky
By: 'Srinivas'
Mar 13,2018
7 people found
this helpful
Thank you Nicky and Hannah for helping me out. I am very happy with your follow up and support provided during ths transition....
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“After having been let down by another letting company in ......”

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Mar 06,2018
Minithumbup
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Nick
By: 'Simon'
Mar 06,2018
10 people found
this helpful
After having been let down by another letting company in Woking, which was very stressful for the family. We found another property through Manners Residential and found their service, customer care and thoughtfulness a breath of fresh air. Everything went extremley smoothly and would definatley ...
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Comment on agent fees
good.
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“We rented our property for almost 2 years with manners in ......”

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Jan 24,2018
Minithumbup
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Nicky
By: 'Charlotte'
Jan 24,2018
7 people found
this helpful
We rented our property for almost 2 years with manners in woking and it really was a great experience. Always got back to us promptly and dealt with any issues we had. Absolutely excellent....
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Comment on agent fees
By comparison to other English agents the fees were very good.
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“have had many recent dealings with Melanie in property management ......”

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Jan 09,2018
Minithumbup
By: 'Rachael'
Jan 09,2018
9 people found
this helpful
have had many recent dealings with Melanie in property management and would like to publicly commend her professionalism and informative helpful nature. continuously kept updated and nice to deal with a member of staff who can both sympathise with a situation whilst not making any ...
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Comment on agent fees
fair
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“Best in Woking..Friendly professional staff,know what they doing.......”

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Oct 10,2017
Minithumbup
By: 'R.B'
Oct 10,2017
8 people found
this helpful
Best in Woking..Friendly professional staff,know what they doing.Plenty properties to choose from.Would come back in the future....
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“We recently had the pleasure of dealing with Manners with ......”

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Sep 05,2017
Minithumbup
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Nick
By: 'MichelleS'
Sep 05,2017
12 people found
this helpful
We recently had the pleasure of dealing with Manners with our buy to let property that we purchased through another agent. We chose Manners because they are specialists in the private rented sector and their experience is vast. They clearly are market leaders with their ...
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Comment on agent fees
They really offer value & service for the fees they charge.
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“Pleasure to deal with. They have always been on top ......”

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Sep 04,2017
Minithumbup
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Nick
By: 'Vineet'
Sep 04,2017
11 people found
this helpful
Pleasure to deal with. They have always been on top of all paperwork and things that needs to be done to manage the entire process smoothly....
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“Dealt with Nick recently after he was recommended to me ......”

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Aug 14,2017
Minithumbup
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Nick
By: 'HL'
Aug 14,2017
11 people found
this helpful
Dealt with Nick recently after he was recommended to me by a friend. I found him to be knowledgable and informative regarding the Woking housing market. He was able to source a suitable investment property and subsequently his team found a fantastic tenant....
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Comment on agent fees
Great value for money
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“Manners have helped me in the preparation for letting my ......”

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Aug 02,2017
Minithumbup
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Nick
By: 'M'
Aug 02,2017
10 people found
this helpful
Manners have helped me in the preparation for letting my house and found excellent tenants in record time. I'm a first time landlord living abroad now, but Nick's calm and courteous manner was very reassuring during an otherwise stressful time and everything went smoothly. The ...
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Comment on agent fees
Justified price for peace of mind, knowing they are careful in choosing suitable people and looking after the place as part of their service
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By: Nick Griffiths
Aug 14, 2017
View all comments (1)
Thank you for your positive comments. I'm really glad to hear things went smoothly for you regarding your overseas relocation and I'm pleased we helped towards making it a little less stressful for you. I've passed your comments round to everyone. ...

“Great company, great staff. What they don't know about property ......”

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Jul 20,2017
Minithumbup
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Nick
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Nick
By: 'NMay'
Jul 20,2017
7 people found
this helpful
Great company, great staff. What they don't know about property in Woking isn't worth knowing. Thoroughly recommend to others who want genuine & honest advice regarding the Woking property market....
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Comment on agent fees
Represent value for money. You pay for what you get, and you get exceptional service for what you pay.
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By: Nick Griffiths
Aug 14, 2017
View all comments (1)
Thanks for your review, it's very much appreciated! ...
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Vendor Fees

No fees set.

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 19/06/2023, 3:23 PM by Nick Griffiths
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:23 PM 19/06/2023 by Nick Griffiths

Awards won by Manners Residential

Regional Awards won by Manners Residential

Individual Branch Awards

Woking, GU22



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