Manners Residential
4.7/5, 247 reviews
93% recommended
100% sales valuation accuracy
100% sales fee satisfaction
93% lettings valuation accuracy
94% lettings fee satisfaction
Established in 2000 by James Manners MARLA & NAEA, our independently owned and managed Woking office is proud to offer a premium sales, letting, and property management service to Woking and its surrounding areas. With our expertise and commitment to excellence, we ensure that our clients receive service of the highest quality ... show more Established in 2000 by James Manners MARLA & NAEA, our independently owned and managed Woking office is proud to offer a premium sales, letting, and property management service to Woking and its surrounding areas. With our expertise and commitment to excellence, we ensure that our clients receive service of the highest quality tailored to their needs.

At the core of our company values lie honesty, integrity, and accountability. These guiding principles have been instrumental in establishing our outstanding reputation. We are known for delivering a first-class, professional service that is infused with a friendly approach, catering to all your property requirements.

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Latest Reviews

 View all Reviews 247
1st Nov 2024
reviewed by 'Dan'
“Small team but huge achievements! Met Michael Bassey, Jack Freeman and Sarah Shaw and I was surprised to see that ......”
12th Jul 2024
reviewed by 'Ricardo'
“As a landlord, I have been extremely impressed with the exceptional service provided by Manners. Their professionalism, dedication, and expertise ......”
20th May 2024
reviewed by 'Lawrence'
“Sarah responded very promptly and dispatched a professional to the property to assist with the pest control issue....”
19th Feb 2024
reviewed by 'Nathan'
“Excellent help throughout our tenancy agreement process to move into our home. Always happy to answer our questions and a ......”
13th Feb 2024
reviewed by 'Simon'
“The sign of a great company is when they accept feedback on the chin and address concerns. Have worked with ......”
7th Feb 2024
reviewed by 'Rebecca'
“Always quick to respond to queries and gets the job done when we have any issues....”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £205,000 £322,000
Lettings 93% 94% £595 £3,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
146 1 62 12 9 0 9 0 4 4
Areas covered
  • GU21
  • Woking
  • GU22
  • Guildford
  • GU1
  • GU4
  • GU3
Address

7 York Road
Woking
Surrey
GU22 7XH
01483 590059

update staff | update details

Opening Hours
  • Monday: 09:00 - 18:30
  • Tuesday: 09:00 - 18:30
  • Wednesday: 09:00 - 18:30
  • Thursday: 09:00 - 18:30
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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NAEA ARLA TPOS Lettings TPOS TDS
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Latest Properties

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“They have delivered consistently excellent, f......”

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Sep 24,2020
Minithumbup
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Sarah
By: 'ian'
Sep 24,2020
3 people found
this helpful
They have delivered consistently excellent, friendly, helpful, service over many years. And have rapidly resolved all tenant and property issues....
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“Absolutely Appalling...”

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Sep 22,2020
Minithumbdown
By: 'Chloe'
Sep 22,2020
4 people found
this helpful
I did not make a complaint at the time but after receiving an email of the property we already viewed I feel justified in doing so. My friend and I viewed a property in Knaphill on 28/07/2020. Our original viewing time was meant to be in ...
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By: Nick
Sep 25, 2020
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Dear Chloë, Thank you for your time on the phone earlier on. I would like to reiterate my sincere apologies to you, and of course your friend, in relation to the catalogue of events in July that caused your dissatisfaction with Manners Residential. As discussed some of these events were beyond our control, but some of them could have been handled better. Rest assured I will be reviewing staff training needs along with a separate review of some of our systems to ensure, where possible, thi ...

“Absolutely excellent agent....”

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Jul 20,2020
Minithumbup
By: 'Robert'
Jul 20,2020
4 people found
this helpful
Absolutely excellent agent. Fast,friendly and efficient. Been renting out one of our properties through them for over 14 years and recently re-let another one. This served to remind me how good they are as it is easy to take that level of service for granted. ...
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“Thoroughly Professional...”

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Jul 10,2020
Minithumbup
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Nicky
By: 'Peter'
Jul 10,2020
2 people found
this helpful
As a landlord I have used Manners Residential as my letting agent for many years and continue to be delighted with the level of professionalism and consistent high quality of service with which they perform their duties. I have no hesitation in unreservedly recommending their ...
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“I have used Manners for many years and would ......”

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Jul 08,2020
Minithumbup
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James
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Dawn
By: 'Pam'
Jul 08,2020
2 people found
this helpful
I have used Manners for many years and would not want to use anyone else. They are extremely professional, I have never had my property empty and they have good communications....
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“Nick was very open to help from the start, we......”

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Jun 26,2020
Minithumbup
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Nick
By: 'Hannah'
Jun 26,2020
1 people found
this helpful
Nick was very open to help from the start, we felt really taken care of during the whole process. Brilliant work- keep it up!...
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“A pleasant experience...”

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Jun 18,2020
Minithumbup
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Nick
By: 'Bárbara'
Jun 18,2020
1 people found
this helpful
We've been having a great experience so far We were looking for a property to rent and they were very helpful. They answered all our doubts quickly during the process. Nick, who has shown the place to us, was very kind and he's let both ...
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“Smooth Process...”

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May 06,2020
Minithumbup
By: 'Barney'
May 06,2020
1 people found
this helpful
From the outset we communicated with Nigel mostly via email which he was prompt in replying to, all questions were answered. Once our offer had been accepted Jennifer took over finalising the signing over of the flat to us, everything went smoothly and any questions ...
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Comment on agent fees
Not bad, there are definitely more expensive out there.
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“I have been tenant dealing with Manners for a......”

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Feb 24,2020
Minithumbup
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Sarah
By: 'Greg'
Feb 24,2020
1 people found
this helpful
I have been tenant dealing with Manners for a little over a year, and have been pleasantly surprised in general by the very high quality of service (sadly somewhat rare of letting agents in my experience). Having recently experienced a broken boiler, requiring replacement, I ...
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“Excellent communication/lovely atmosphere....”

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Feb 21,2020
Minithumbup
By: 'katrina'
Feb 21,2020
2 people found
this helpful
Excellent communication and a lovely atmosphere in the shop. Had a really positive experience the entire time and would highly recommend over other agencies we have previously used....
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“Team of professionals at their best...”

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Feb 19,2020
Minithumbup
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Sally
By: 'Sagar'
Feb 19,2020
3 people found
this helpful
Manners residential has really professional approach when it comes to lettings. I came across an add on leading property website and called for a viewing. Instead of rushing into showing me thousands of apartment, I was asked for the precise requirements and budget. Based on ...
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“I have been using Manners Residential for the......”

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Dec 16,2019
Minithumbup
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Nick
By: 'Jennie'
Dec 16,2019
2 people found
this helpful
I have been using Manners Residential for the past ten years, from renting properties to selling my home, and they still come up top of my list out of all the estate agents in Woking. They are efficient, friendly and always go the extra mile ...
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“I have worked with Manners Residential for ma......”

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Dec 11,2019
Minithumbup
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Nick
By: 'Mr'
Dec 11,2019
2 people found
this helpful
I have worked with Manners Residential for many years and they are very professional and friendly from the Sales Team to the Finance Department. They are extremely helpful and I would have no problem recommending this agency to any of my friends. They also have ...
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“The overall process was good apart from one interaction...”

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Dec 11,2019
Minithumbup
By: 'Neil'
Dec 11,2019
0 people found
this helpful
The overall process was good apart from one part where we were told a date the new tennants were taking the property and then just before this was moved by a month as they couldnt get out of a previous contract. When I questioned the ...
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“Thanks for being there for us.......”

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Nov 08,2019
Minithumbup
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Nick
By: 'Timothy'
Nov 08,2019
2 people found
this helpful
I just had to write a few lines to thank Manners Residential for being so incredibly professional, competent and knowledgeable whenever I have dealt with them. As a Landlord for some 15 years now, I have trusted Manners to seek both new tenants and to administer ...
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“Excellent professional service from James, Ni......”

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Oct 15,2019
Minithumbup
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James
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Nick
By: 'Russell'
Oct 15,2019
2 people found
this helpful
Excellent professional service from James, Nick and their team. As usual they managed to find a suitable tenant within a short time....
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“I have used Manners for several years letting......”

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Oct 15,2019
Minithumbup
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Nicky
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James
By: 'Kevin'
Oct 15,2019
3 people found
this helpful
I have used Manners for several years letting out my property and have found them very professional and a caring agent to myself and my tenants. They provide a personal service, highly recommended...
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“Fantastic support and help in finding a new p......”

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Oct 13,2019
Minithumbup
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Nick
By: 'M'
Oct 13,2019
2 people found
this helpful
Fantastic support and help in finding a new place to rent. Nick has been a true magician in sorting everything out in such a short time. Thank you...
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“T's crossed & I's dotted....”

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Oct 07,2019
Minithumbup
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Nicky
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Sarah
By: 'Satisfied,'
Oct 07,2019
2 people found
this helpful
Lots of direction and support to get flat up and ready for renting out again. All t's crossed and i's dotted....
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“using manners takes the worry and stress away......”

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Oct 05,2019
Minithumbup
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Nick
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Nicky
By: 'patricia'
Oct 05,2019
3 people found
this helpful
using manners takes the worry and stress away from owning a rental property. they are on hand to deal with problems and contact us efficiently when it's necessary. would recommend manners to others....
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“A Family firm giving great service...”

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Sep 27,2019
Minithumbup
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Dawn
By: 'Gillian'
Sep 27,2019
2 people found
this helpful
We have used Manners Residential as managing agents for our three flats for many years and have been very happy with their service. They are the ideal size business - large enough to have the range of experience but small enough to know their clients ...
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“I've been using Manners Residential for 8 yea......”

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Sep 26,2019
Minithumbup
By: 'Iya'
Sep 26,2019
1 people found
this helpful
I've been using Manners Residential for 8 years. This is the best agency I came across. Great work guys. keep it on....
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“Recommend their outstanding service...”

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Aug 21,2019
Minithumbup
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Nicky
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Nick
By: 'Janet'
Aug 21,2019
2 people found
this helpful
I have faithfully used Manners as my letting and managing agent and have not been left disappointed in the 13 years of employing them. They are professional and if I needed any advice they responded with sensible suggestions and solutions. My various tenants would receive first ...
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“Consistently good...”

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Jul 26,2019
Minithumbup
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Nick
By: 'CJ'
Jul 26,2019
1 people found
this helpful
The Manners team have provided a very professional and efficient service over the last 8 years. They have always understood my requirements for finding tenants and given sound advise about the current and future letting market. I would highly recommend them as a letting and managing ...
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Comment on agent fees
excellent
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“We have let 2 properties in the Woking area, ......”

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Jul 18,2019
Minithumbup
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Nick
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Nicky
By: 'Kevin'
Jul 18,2019
2 people found
this helpful
We have let 2 properties in the Woking area, through Manners Residential , the last property was on a 5 year renewed arrangement with full management from the Manners team. We had also let our family home on 2 occasions whilst working overseas. We have worked with entire team ...
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“Above and beyond...”

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Jun 13,2019
Minithumbup
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James
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Nicky
By: 'A'
Jun 13,2019
1 people found
this helpful
All the staff at Manners are extremely helpful and professional. James was a particular gem when I was a rookie landlord, giving me lots of advice and pointers and assisting me through the whole process. Nicky always sorts out any issues at the flat speedily ...
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Comment on agent fees
A little pricey, but you get what you pay for.
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“Managed flat re furbishment...”

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Jun 12,2019
Minithumbup
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Nick
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Nicky
By: 'JA'
Jun 12,2019
2 people found
this helpful
Nicky was very pro active in organising the new heater & hob to meet higher standards of health and safety. Also managed the re decorating. Initially where the old tenant had used non neutral colours, and later where another coat of paint was needed. I was ...
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Comment on agent fees
Fair
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“very friendly always helpful...”

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Jun 12,2019
Minithumbup
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Nick
By: 'salv'
Jun 12,2019
2 people found
this helpful
I have been using manners residential for 10 years and have found them to be very friendly and always helpful...
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Comment on agent fees
good
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“Manners Residential....”

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May 24,2019
Minithumbup
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Nick
By: 'Peter'
May 24,2019
3 people found
this helpful
I have used Manners Residential as my letting agent since 2010. They fully understand the need to manage the relationship between landlord and tenant in a mutually beneficial way. I rely upon them to keep me informed of legal requirements, find and vet tenants and manage ...
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“Amazing Team...”

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May 19,2019
Minithumbup
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Nick
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Dawn
By: 'Mike'
May 19,2019
2 people found
this helpful
Manners have acted as my lettings agent for nearly six years now and they have been fantastic. They also managed the sale of one of my properties successfully. Every member of the team is professional and the way they communicate is first class. I could ...
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Comment on agent fees
They are great value. I was never going to just chase the cheapest fees.
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Vendor Fees

No fees set.

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 19/06/2023, 3:23 PM by Nick Griffiths
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:23 PM 19/06/2023 by Nick Griffiths

Awards won by Manners Residential

Regional Awards won by Manners Residential

Individual Branch Awards

Woking, GU22



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