Mann
4.3/5, 936 reviews
83% recommended
90% sales valuation accuracy
93% sales fee satisfaction
92% lettings valuation accuracy
89% lettings fee satisfaction
Countrywide plc is the most successful estate agency and financial services group in the UK. Our company embraces the largest firm of estate agents, valuers, letting agents and conveyancers in the country. show more Countrywide plc is the most successful estate agency and financial services group in the UK. Our company embraces the largest firm of estate agents, valuers, letting agents and conveyancers in the country.

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Latest Reviews

 View all Reviews 936
20th Nov 2024
reviewed by 'Richard'
“We wanted guidance on our property value for financial planning reasons without wanting to sell in the near future. Mann ......”
18th Sep 2024
reviewed by 'Ivan'
“Please avoid they are only a total waste of time I was interested in 2 property than they only push cash ......”
16th May 2024
reviewed by 'Francis'
“I'm happy to share my experience with Mann lettings Margate, especially with Bradley Linton and also all the staff at ......”
26th Apr 2024
reviewed by 'Mohammed Ali'
“Excellent and a speedy service smooth operation especially Fawaz Silva very helpful and has great knowledge highly recommend...”
3rd Apr 2024
reviewed by 'Paul'
“I found the good place and the agent was available....”
30th Mar 2024
reviewed by 'Hon'
“Excellent service from Karis who was sweet and quick in responding to emails. She made me feel assured and comfortable....”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 90% 93% £26,000 £46,250,000
Lettings 92% 89% £425 £2,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
242 7 279 60 137 21 86 16 33 55
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA RICS TPOS Sales TPOS Lettings TPOS DPS TDS Relocation Agent Network
Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

Mann Branches (view all 96)
Centre Way Branch, SO31
Alton, GU34
Alton Guildford, GU34
Ash Vale, GU12
Ashford, TN24
Beckenham, BR3
Bournemouth, BH24
Bracknell, RG12

“Josh was a lovely young man who conducted a viewing ......”

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Feb 01,2018
Minithumbup
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JOSH
By: 'Lorraine'
Feb 01,2018
1 people found
this helpful
Josh was a lovely young man who conducted a viewing for my husband and I. It's refreshing to see such a young man with great attitude to customer service. If only all our other viewing could be as positive, friendly and professional. I have used ...
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Comment on agent fees
Very Good
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“The staff was really friendly and looked after us, ensured ......”

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Jan 29,2018
Minithumbup
By: 'Silvia'
Jan 29,2018
1 people found
this helpful
The staff was really friendly and looked after us, ensured we moved on time and was available to help us with any questions....
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Comment on agent fees
I think the overall price any lettings company charges for fees is ridiculous, but this agency seems to be in line with the prices others charge
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“Sarah and her team were fantastic at helping us to ......”

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Jan 25,2018
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Sarah
By: 'Nicola'
Jan 25,2018
1 people found
this helpful
Sarah and her team were fantastic at helping us to sell our house. She was always on hand to answer any questions or concerns we had. Very professional, would highly recommend!...
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Comment on agent fees
Good
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“Four years of letting. Excellent service from Amy.Problems dealt ......”

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Jan 24,2018
Minithumbup
By: 'John'
Jan 24,2018
1 people found
this helpful
Four years of letting. Excellent service from Amy. Problems dealt with efficiently. Calls always returned promptly. Smooth changeover of tenants. Highly recommended, difficult to see how the service could be improved....
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Comment on agent fees
Good value as far as I am concerned.
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“Friendly & professional with great knowledge of the area. They contacted ......”

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Jan 20,2018
Minithumbup
By: 'Claire'
Jan 20,2018
1 people found
this helpful
Friendly & professional with great knowledge of the area. They contacted us to view the house that is now our home & it was exactly what we were looking for, no time wasting looking at properties that weren't right for us. The whole team from start to ...
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“I would recommend Sarah Allen to anyone wishing to buy ......”

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Jan 14,2018
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Sarah
By: 'Neil'
Jan 14,2018
1 people found
this helpful
I would recommend Sarah Allen to anyone wishing to buy or sell their property. A very straightforward, friendly, down-to-earth person, with whom I got on well with during the sale of my property. The whole process is always a stressful one, but Sarah was there ...
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Comment on agent fees
Normal
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“Very friendly and proactive staff, they made the whole process ......”

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Jan 11,2018
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Chloe
By: 'Kate'
Jan 11,2018
1 people found
this helpful
Very friendly and proactive staff, they made the whole process of renting a property a pleasure. Brilliant positive customer service skills from the whole team, thank you Charlie, Chloe and Amy for making us feel valued tenants...
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Comment on agent fees
Good
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“Mann took over 5 properties for us in Maritime House and ......”

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Jan 08,2018
Minithumbup
By: 'Stephen'
Jan 08,2018
1 people found
this helpful
Mann took over 5 properties for us in Maritime House and successfully sold all of them – despite being listed with another agent unsuccessfully beforehand. Rick, Ravina & Loveleen have always given us advice and even sold to buyers with mortgages despite multiple agents suggesting this wasn't possible. ...
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Comment on agent fees
Good
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“All the staff (Natalie, Danny & Debbie) very helpful, polite and ......”

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Jan 07,2018
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daniel
By: 'Gulnur'
Jan 07,2018
1 people found
this helpful
All the staff (Natalie, Danny & Debbie) very helpful, polite and always explained everything well, would recommend to friends and family...
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“Amy cook and her team were very professional and delt ......”

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Jan 05,2018
Minithumbup
By: 'Ravi'
Jan 05,2018
0 people found
this helpful
Amy cook and her team were very professional and delt with my query promptly and efficiently. I was very happy with the complete service....
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Comment on agent fees
There are agents that will charge 6% plus vat for rent collection only
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“Amy cook and her team were very professional and delt ......”

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Jan 05,2018
Minithumbup
By: 'Ravi'
Jan 05,2018
1 people found
this helpful
Amy cook and her team were very professional and delt with my query promptly and efficiently. I was very happy with the complete service....
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Comment on agent fees
There are agents that will charge 6% plus vat for rent collection only
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“I purchased a property which Mann were marketing. Sarah, the ......”

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Jan 02,2018
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Sarah
By: 'Chris'
Jan 02,2018
1 people found
this helpful
I purchased a property which Mann were marketing. Sarah, the manager, was absolutely brilliant, although all staff I spoke to were also very helpful and polite. Both the vendors and myself wanted a quick completion due to Christmas approaching. Sarah kept everyone informed of issues ...
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Comment on agent fees
N/A
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“Scott and Katie managed my recent roperty letting and found ......”

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Dec 29,2017
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Scott Matthews
By: 'Pauline'
Dec 29,2017
1 people found
this helpful
Scott and Katie managed my recent roperty letting and found me wonderful new tenants within a month of the previous tenants leaving. Scott was very responsive, kept me informed throughout the search. Katie was brilliant and getting all the paperwork completed and my tenants moved ...
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Comment on agent fees
Market competitive and backed by a brilliant customer service from the team.
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“from a very quick turn around most impressive with the ......”

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Dec 29,2017
Minithumbup
By: 'Paul'
Dec 29,2017
1 people found
this helpful
from a very quick turn around most impressive with the help from all staff very professional service and would highly recommend MANN...
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“Having worked with the letting term for 3 years, I am ......”

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Dec 27,2017
Minithumbup
By: 'Ms'
Dec 27,2017
1 people found
this helpful
Having worked with the letting term for 3 years, I am very pleased with their services and professional standard. It's definitely a 5+ stars service which I have recommended to friends before and will recommend their service to anyone....
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Comment on agent fees
good
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“Sarah was very diligent and professional in everything she did. ......”

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Dec 22,2017
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Sarah
By: 'June'
Dec 22,2017
1 people found
this helpful
Sarah was very diligent and professional in everything she did. She kept us informed and up-to-date throughout the whole process, often working long hours to ensure a smooth sale and purchase....
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“I would most heartily recommend the continued effort, attention to ......”

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Dec 18,2017
Minithumbup
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Sarah
By: 'Michael'
Dec 18,2017
0 people found
this helpful
I would most heartily recommend the continued effort, attention to detail, and the reportage and communication of Sarah Allen and the Mann & Co. Redhill team. From the moment that we first met them they got what we were looking for and were able to offer ...
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Comment on agent fees
I think the fees agreed were both very competitive and fair.
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“Sarah Allen came highly recommended to us by a friend ......”

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Dec 18,2017
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Sarah
By: 'Mark'
Dec 18,2017
1 people found
this helpful
Sarah Allen came highly recommended to us by a friend who had used her before to sell her property. From the outset I found Sarah to be honest, truthful knowable and very hard working and would always be their if I needed advise, I would ...
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Comment on agent fees
I found the agent fees to be fair
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“This has been the 2nd time we've used Mann in ......”

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Dec 16,2017
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Sarah
By: 'Nic'
Dec 16,2017
1 people found
this helpful
This has been the 2nd time we've used Mann in Redhill. Sarah kept us informed every step of the way and her customer service is excellent....
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“I found Mann Countrywide, and in particular Amy, really great ......”

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Dec 14,2017
Minithumbup
By: 'Lisa'
Dec 14,2017
1 people found
this helpful
I found Mann Countrywide, and in particular Amy, really great to work with. Amy was very helpful, explained everything clearly and was willing to be flexible and accommodate our requirements....
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Comment on agent fees
Very reasonable
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“Sarah was the first person that picked the phone up ......”

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Dec 09,2017
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Sarah
By: 'James'
Dec 09,2017
1 people found
this helpful
Sarah was the first person that picked the phone up when I initially approached Mann Estate agents in regard to a property that I was interested in purchasing. From that moment the whole process was seamless and I was made to feel at ease right ...
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“This is the 2nd time I've used Mann in Sidcup ......”

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Dec 07,2017
Minithumbup
By: 'Sean'
Dec 07,2017
1 people found
this helpful
This is the 2nd time I've used Mann in Sidcup to let out my property. This time with Natalie and David, who were very professional and quick to respond to everything. The advice given was honest and fair, and I never felt pushed into doing ...
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Comment on agent fees
Prices were also fair for the service offered
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“Gladys was extremely helpful and professional in processing my two ......”

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Nov 30,2017
Minithumbup
By: 'Jane'
Nov 30,2017
1 people found
this helpful
Gladys was extremely helpful and professional in processing my two remortgages. She went above and beyond. I can't thank her enough for everything. I'm so happy and proud to have Countrywide and Gladys to be my mortgage broker....
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Comment on agent fees
I have a lifetime fee so I paid no fees for my remortgages
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“My overall experience with Ben and Krystina has been fantastic! ......”

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Nov 27,2017
Minithumbup
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Ben
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Krystina
By: 'Michelle'
Nov 27,2017
1 people found
this helpful
My overall experience with Ben and Krystina has been fantastic! As this was my first time renting my own home, I was stepping into the unknown but they made me feel very at ease, happy and confident :-)...
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“Ben and Krystina were fantastic agents. Speedy, responsive, considerate and ......”

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Nov 22,2017
Minithumbup
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Ben
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Krystina
By: 'Great'
Nov 22,2017
0 people found
this helpful
Ben and Krystina were fantastic agents. Speedy, responsive, considerate and overall I enjoyed my experience finding my home with him. Many thanks to Ben and his team....
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“The initial valuation was carried out very thoroughly and proved ......”

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Nov 17,2017
Minithumbup
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Monica
By: 'Phil'
Nov 17,2017
1 people found
this helpful
The initial valuation was carried out very thoroughly and proved to be accurate. We had regular updates from Monica or Vince each week and at key times such as feedback following a viewing. I feel that the agent gave an excellent service and we would ...
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Comment on agent fees
I think the fees are very competitive
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“Ben and Krystina went out of their way to ensure ......”

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Nov 15,2017
Minithumbup
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Ben
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Krystina
By: 'Bola'
Nov 15,2017
1 people found
this helpful
Ben and Krystina went out of their way to ensure I got the right deal for my property and to ensure that this particularly tricky deal got over the line. They are extremely friendly and really down to earth. I will definitely recommend this service ...
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“I would like to thank you Mr Davy for helping ......”

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Nov 15,2017
Minithumbup
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Ben
By: 'Albert'
Nov 15,2017
1 people found
this helpful
I would like to thank you Mr Davy for helping me with flat to rent. It was professionally with highly standards and well manage dealing with client on best way it can be from him and his colleague. Highly recommended...
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Comment on agent fees
Ok
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“Fantastic mortgage advice once again. Service is outstanding, advice and ......”

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Nov 13,2017
Minithumbup
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Tony
By: 'J.Haylock'
Nov 13,2017
1 people found
this helpful
Fantastic mortgage advice once again. Service is outstanding, advice and options given are always in your best interests. Tony is a credit to the company and makes what can be a very stressful process very easy. I will continue to use his services in the ...
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Comment on agent fees
Fees are reasonable and worth every penny.
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“I found my Experience to be very pleasant, Scott felt ......”

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Nov 11,2017
Minithumbup
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Scott Matthews
By: 'Louise'
Nov 11,2017
0 people found
this helpful
I found my Experience to be very pleasant, Scott felt he would be able to find tenants within the month and was true to his word. Katie was quick and efficient with all the paper work and extremely helpful with any questions I had....
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Comment on agent fees
Good
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:26 PM 13/07/2017 by scott davies

Awards won by Mann

Regional Awards won by Mann

Individual Branch Awards

Maidstone, ME14

Canterbury, CT1



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