Mann
4.3/5, 936 reviews
83% recommended
90% sales valuation accuracy
93% sales fee satisfaction
92% lettings valuation accuracy
89% lettings fee satisfaction
Countrywide plc is the most successful estate agency and financial services group in the UK. Our company embraces the largest firm of estate agents, valuers, letting agents and conveyancers in the country. show more Countrywide plc is the most successful estate agency and financial services group in the UK. Our company embraces the largest firm of estate agents, valuers, letting agents and conveyancers in the country.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 90% 93% £26,000 £46,250,000
Lettings 92% 89% £425 £2,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
242 7 279 60 137 21 86 16 33 55
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA RICS TPOS Sales TPOS Lettings TPOS DPS TDS Relocation Agent Network
Latest Properties

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“Everyone at Mann Ashford were helpful, polite......”

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Sep 27,2021
Minithumbup
Tony
By: 'Teresa'
Sep 27,2021
0 people found
this helpful
Everyone at Mann Ashford were helpful, polite and very friendly especially Tony who carried out the tenancy changes professionally and with great speed and efficiency. I would definately recommend Mann to all my relatives and friends....
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“I have received good service and the follow u......”

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Sep 03,2021
Minithumbup
By: 'G.J.'
Sep 03,2021
0 people found
this helpful
I have received good service and the follow up of the professional and helpful staff members has been a good experience...
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“What an excellent team! Thank you so much for......”

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Aug 25,2021
Minithumbup
Tony
By: 'Alice'
Aug 25,2021
0 people found
this helpful
What an excellent team! Thank you so much for Tony and Ellie's professional job. Well done both!! A very good experience!...
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“Really helpful and personalised service throu......”

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Aug 24,2021
Minithumbup
By: 'Erik'
Aug 24,2021
1 people found
this helpful
Really helpful and personalised service throughout the process of setting up my new tenancy. I felt like I knew at all times what was happening and what the next steps were and all my queries were attended to promptly. This was particularly appreciated given the ...
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“Recommended Agent...”

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Jun 20,2021
Minithumbup
By: 'Nathan'
Jun 20,2021
0 people found
this helpful
Really glad we used Mann. The agents were excellent, they arranged plenty of viewings and priced our house realistically. They were connectable at most hours of the day and everyone in the Redhill office were engaged with the sale. A really good selling experience....
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“Special thanks to Gladys Onaneye for her assi......”

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Jun 10,2021
Minithumbup
By: 'Olabode Farinuola'
Jun 10,2021
0 people found
this helpful
Special thanks to Gladys Onaneye for her assistance. I got all the help and support I needed from start to finish to purchase my property....
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“Good service. The whole letting process went ......”

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Jun 08,2021
Minithumbup
Laura
By: 'meng'
Jun 08,2021
0 people found
this helpful
Good service. The whole letting process went very smoothly. The communication is also very fast and responsive. Laura Gillespie is very professional and easy to work with....
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“I just want to say a huge thank you to James ......”

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May 18,2021
Minithumbup
Hayley
Jonathan Claustres
By: 'dave'
May 18,2021
0 people found
this helpful
I just want to say a huge thank you to James Howard and Hayley Bosdet for an outstanding level of service. I am returning to the UK from Portugal which has been difficult but these guys are worth their weight in gold, they have patience ...
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“I give Mann a 5 star all because of Danny and......”

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Apr 29,2021
Minithumbup
Danny
By: 'Luke Armstrong'
Apr 29,2021
1 people found
this helpful
I give Mann a 5 star all because of Danny and Lauren they are so understanding and certainly very helpful in helping me and my girlfriend find somewhere to live and are very good at there job and answering all our questions...
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“Mann in catford review...”

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Apr 27,2021
Minithumbup
By: 'Juliet'
Apr 27,2021
0 people found
this helpful
Mann staff in catford are very accomodating and friendly .they try to make sure their tenant needs are meet in time. The go extra miles to bridge the gap between landlords and tenants.( customers satisfaction is fully meet)...
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“I do not recommend this agent to anybody...”

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Apr 19,2021
Minithumbdown
By: 'Mrs'
Apr 19,2021
4 people found
this helpful
We listed our property for sale with Mann in October 2020 and initially they were very attentive and professional. A buyer was found who was looking to make a cash purchase with a small top up mortgage. They were in local rented accommodation. Perfect. Unfortunately Mann ...
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“Return of Deposit...”

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Apr 19,2021
Minithumbup
Kelly
By: 'Mark'
Apr 19,2021
0 people found
this helpful
Very grateful for all Kelly's help in getting our deposit back after tenant left our property in a horrible condition. She went that 'extra mile' to ensure we received the full amount. Thank you very much....
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“My experience with the sales team at Mann Cha......”

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Apr 13,2021
Minithumbdown
By: 'Nissan'
Apr 13,2021
1 people found
this helpful
My experience with the sales team at Mann Chatham has been nothing but poor and I will never buy from them! Doesn't respond to viewing requests promptly and once finally booked, they don't contact you until on the day and last minute (when they had ...
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“Laura Gillespie was really clear about my enq......”

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Apr 09,2021
Minithumbdown
Laura
By: 'willowhousewheaty'
Apr 09,2021
0 people found
this helpful
Laura Gillespie was really clear about my enquiry and made letting my flat simple and smooth. She did everything correctly and quickly....
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“Absolutely shocking. Avoid at all costs...”

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Mar 29,2021
Minithumbdown
Jake
By: 'Rachael'
Mar 29,2021
3 people found
this helpful
Absolutely shocking. Moved into a property during covid which was a rental. Wasn't able to view prior and told that all was newly decorated in line with video and photos provided. Turned up to what I can only describe as a squat. Hadn't been cleaned, ...
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“Five star service...”

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Mar 25,2021
Minithumbup
By: 'Mrs Kirn Patel'
Mar 25,2021
0 people found
this helpful
The staff are so helpful and the service is 5 star everything is explained and if you do not know something they will help....
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“Friendly and professional customer service...”

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Mar 25,2021
Minithumbup
Jonathan Claustres
By: 'Gemma'
Mar 25,2021
0 people found
this helpful
The team at Mann lettings have been absolutely fantastic. Right from our initial phone enquiry through to viewings and subsequent tenancy set up they have gone over and above making the whole process a positive experience. Jon and James have been a pleasure to deal ...
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“Had a great experience with Alexia and Emma a......”

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Mar 11,2021
Minithumbup
Alexia
By: 'Kevin Hall'
Mar 11,2021
0 people found
this helpful
Had a great experience with Alexia and Emma at the Swanley branch, was very helpful throughout the process of me obtaining my property. Made a very stressful move so much easier and would highly recommend....
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“I was impressed with the service and efforts ......”

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Mar 11,2021
Minithumbup
By: 'Emeanuwa'
Mar 11,2021
0 people found
this helpful
I was impressed with the service and efforts put in by the senior mortgage consultant Gladys who carried out her work diligently until my mortgage completed....
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“Avoid at all costs. Been on the market with t......”

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Mar 06,2021
Minithumbdown
By: 'Natalia'
Mar 06,2021
1 people found
this helpful
Avoid at all costs. Been on the market with them over a year. Sale fell through after dragging on for nine months and constant lies from agents. Had to chase them for any feedback and updates throughout that time. After cancelling contract with them and ...
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“Dreadful, cancelled viewing 10 minutes before......”

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Mar 06,2021
Minithumbdown
Charlotte
By: 'Heidi Stevenson'
Mar 06,2021
0 people found
this helpful
Dreadful, cancelled viewing 10 minutes before the time even though they knew the owner had gone with another estate agent 2 days before. Also lied and said he had rented it out. Floorplan incorrect, made up a utility room that didn't exist so not surprised the owner ...
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“I decided to put my house on the market with ......”

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Mar 05,2021
Minithumbup
Katie
By: 'rachael aylmer'
Mar 05,2021
0 people found
this helpful
I decided to put my house on the market with Mann because I really liked how prompt they were in responding to my enquiry about selling my house, Katie Pearson arrived and gave me a thorough overview of what to expect and realistic guidance price ...
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“Quick response, Scott Davies is very helpful ......”

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Feb 24,2021
Minithumbup
By: 'Ethan'
Feb 24,2021
0 people found
this helpful
Quick response, Scott Davies is very helpful guy, he can sort everything little things for you. Super fast letting along with professional handling. Highly recommended!...
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“good service...”

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Feb 04,2021
Minithumbup
Akil
By: 'anna'
Feb 04,2021
0 people found
this helpful
We were very pleased with Mann. Akil was very informative and helpful during the process. We would recommend them to everyone....
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“Ridiculous. Not only made me and my partner w......”

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Jan 26,2021
Minithumbdown
By: 'David'
Jan 26,2021
0 people found
this helpful
Ridiculous. Not only made me and my partner wait outside for an unknown period of time that would be informed by a phone call that never happened, but the price on the ad was also false....
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“I would avoid at all costs!...”

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Jan 11,2021
Minithumbdown
By: 'Danielle'
Jan 11,2021
2 people found
this helpful
I would avoid at all costs! What a truly awful and unprofessional estate agents! The only estate agent in our 11 years of renting to fail us. The lack of checks and help they did considering we paid for referencing is terrible. We offered our guarantors ...
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“2nd property Let through Mann Dar......”

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Dec 15,2020
Minithumbup
By: 'Nick'
Dec 15,2020
0 people found
this helpful
This is our 2nd property Let through Mann Dartford. Tim and Abbey kept us well informed and also gave objective reviews of all the offers, constantly giving their advice and recommendations. In a real short time we have found another excellent tenant and received another ...
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“Hi, I recommend this agency especially Ravina......”

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Nov 26,2020
Minithumbup
By: 'Mohamed'
Nov 26,2020
0 people found
this helpful
Hi, I recommend this agency especially Ravina she’s helped get a place for the right price in the the right location. She’s honestly the best she’s a profession at what she’s does. Fabulous customer service....
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“My experience with Mann Lewishan was tremendo......”

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Nov 12,2020
Minithumbup
By: 'Vanildo'
Nov 12,2020
0 people found
this helpful
My experience with Mann Lewishan was tremendous satisfactory! Their service was excellent with readiness and response, my all process finished in matter of days. I will definitely give 5 star!...
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“DO NOT BOOK - TERRIBLE SERVICE - WORST EVER...”

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Oct 07,2020
Minithumbdown
By: 'Joanna'
Oct 07,2020
4 people found
this helpful
Please read this - DO NOT BOOK WITH THIS AGENCY. I wish I could give 0 stars. My experience with the Canterbury branch has been terrible to say the least. This was the first time my friend and I had lived in private accommodation during university. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 2:26 PM 13/07/2017 by scott davies

Awards won by Mann

Regional Awards won by Mann

Individual Branch Awards

Maidstone, ME14

Canterbury, CT1



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