Mann
4.3/5, 936 reviews
83% recommended
90% sales valuation accuracy
93% sales fee satisfaction
92% lettings valuation accuracy
89% lettings fee satisfaction
Countrywide plc is the most successful estate agency and financial services group in the UK. Our company embraces the largest firm of estate agents, valuers, letting agents and conveyancers in the country. show more Countrywide plc is the most successful estate agency and financial services group in the UK. Our company embraces the largest firm of estate agents, valuers, letting agents and conveyancers in the country.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 90% 93% £26,000 £46,250,000
Lettings 92% 89% £425 £2,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
242 7 279 60 137 21 86 16 33 55
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA RICS TPOS Sales TPOS Lettings TPOS DPS TDS Relocation Agent Network
Latest Properties

No Properties

“I have recently sold my property in Canterbury via Mann's.......”

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Mar 04,2014
Minithumbup
Felicity
By: 'Manning'
Mar 04,2014
0 people found
this helpful
I have recently sold my property in Canterbury via Mann's. I was impressed from day one with the Team's knowledge, enthusiasm and passion for helping me with my move. After two weeks of selling I had several offers and secured a buyer at a price ...
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“The whole process was painless. Gary valued the flat and ......”

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Mar 04,2014
Minithumbup
By: 'Wiggy'
Mar 04,2014
1 people found
this helpful
The whole process was painless. Gary valued the flat and within days they had two prospective tenants. Once I'd chosen which one I wanted the references were collected quickly and the let went ahead quickly. Would definitely use them again and recommend the team to ...
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“I have bought many properties in the past with a ......”

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Feb 20,2014
Minithumbdown
By: 'Sue'
Feb 20,2014
6 people found
this helpful
I have bought many properties in the past with a few different estate agents around Portsmouth. Mann Countrywide have to be the worse I have ever dealt with. They are unreliable, unprofessional and give a poor quality service....
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What agent could do to change your mind?
Better trained staff. Communication skills are very poor.
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“Don't go any where near this branch, i have never ......”

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Feb 19,2014
Minithumbdown
By: 'avoidwastingtime'
Feb 19,2014
1 people found
this helpful
Don't go any where near this branch, i have never met such unhelpful, uninterested people in my life. I had to chase them up from day one, putting photos up took over 2 weeks, creating a floor plan took a month which was corrected numerous times. ...
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What agent could do to change your mind?
Complete change in attitude and actually communicating.
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“Have just been told that the people we are buying ......”

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Feb 14,2014
Minithumbdown
By: 'J'
Feb 14,2014
2 people found
this helpful
Have just been told that the people we are buying off have now pulled out! avoid this agent as much as possible due to no updates and playing a long waiting game. They are un profesionall and if they paid me i would never buy ...
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“We finally bought this property for my aged father in ......”

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Feb 07,2014
Minithumbdown
David
By: 'Gic'
Feb 07,2014
3 people found
this helpful
We finally bought this property for my aged father in law, but only by by-passing the agent who was being exceptionally unhelpful in our efforts to make offers. He told us that an offer had already been accepted and that the mortgage survey was being ...
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What agent could do to change your mind?
Told the truth and not lied to promote his personal best interests and not those of the vendor,
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“I have nothing but problems with this agent I spent ......”

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Feb 05,2014
Minithumbdown
shelley
By: 'saffron'
Feb 05,2014
0 people found
this helpful
I have nothing but problems with this agent I spent a lot of money with my husband to get a property from them the house is gawjus and our land lord so far has been very helpful as we have had quite a few problems ...
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What agent could do to change your mind?
Not be so UN helpful and rude
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“Terrible service. I have received letter demanding access to the ......”

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Jan 31,2014
Minithumbdown
By: 'Andrew'
Jan 31,2014
3 people found
this helpful
Terrible service. I have received letter demanding access to the property for mid-term visit on 24th January. No problem. I stayed at home all day long, waiting and wasting my time, nobody came, nobody called, wrote email, sent text message. Nothing. I know agency staff ...
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Was this helpful? Yes
By: Krystal
Oct 05, 2014
View all comments (1)
Hi there! I simply would like to give you a huge thumbs up for the excellent info you have right here on this post. I am coming back to your web site for more soon. ...

“Mann Countrywide at Sidcup are by far and away the ......”

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Jan 23,2014
Minithumbup
By: 'John'
Jan 23,2014
3 people found
this helpful
Mann Countrywide at Sidcup are by far and away the best Estate Agency that I have dealt with. The reason is that they have grasped a simple necessity missing from many estate agents. They act in the best interests of the person paying their fees. ...
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“Absolutely awful I don't think you could pick a worse ......”

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Jan 22,2014
Minithumbdown
By: 'Shameful'
Jan 22,2014
1 people found
this helpful
Absolutely awful I don't think you could pick a worse agent. I feel they tell people what they want to hear. Have no interest in helping there customers that have sold with them to find a new place. Poor communication, not much advice on how ...
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By: Countrywide Customer Care Residential Lettings
Dec 30, 2014
View all comments (1)
Hi there, We are really sorry to hear you had a bad experience. If the Lettings Customer Care team can assist you at all please do not hesitate to contact Countrywide Customer Care Residential Lettings Team on 0208 650 9566 Thank You Customer Care, Residential Lettings ...

“Incompentant, untrustworthy and arrogant staff. Did everything (on purpose) to ......”

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Jan 19,2014
Minithumbdown
By: 'Great'
Jan 19,2014
2 people found
this helpful
Incompentant, untrustworthy and arrogant staff. Did everything (on purpose) to slow or stall process knowing that our daughter needed a place to live. Poor service. Does not know how to make international transfer of funds or credit cards. Lots of mistakes in the tenancy contract. ...
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“I have used Mann Countrywide for a number of years ......”

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Nov 28,2013
Minithumbup
By: 'J'
Nov 28,2013
2 people found
this helpful
I have used Mann Countrywide for a number of years to let and manage my portfolio. They have always let to good tenants, offered great honest advice and nothing is ever to much trouble. A professional team. I will never use anyone else....
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“The agent I was using for my rented property sold ......”

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Nov 26,2013
Minithumbdown
By: 'Janet'
Nov 26,2013
1 people found
this helpful
The agent I was using for my rented property sold out to Mann Countrywide, Yeovil. This agency was extremely inefficient - didn't answer phone messages or emails, took a lot of pushing to do simple tasks. I tried for 5 months to get them to transfer ...
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“This company provide an absolutely appalling service to their tenants. ......”

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Nov 23,2013
Minithumbdown
By: 'Mizpent'
Nov 23,2013
1 people found
this helpful
This company provide an absolutely appalling service to their tenants. We are renting between purchases are a family with 3 young children. A few defects were reported upon commencement of the tenancy and were dealt with by a third party company acting on behalf of Mann ...
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What agent could do to change your mind?
If the agent had responded to my emails, answered the telephone when I called, and had effected the repairs in a timely manner I would have considered using their services again.
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“We didn't end up selling with Mann Countrywide as they ......”

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Nov 21,2013
Minithumbdown
By: 'Disgruntled'
Nov 21,2013
1 people found
this helpful
We didn't end up selling with Mann Countrywide as they were so incompetent. Barely communicated with us. Lied about having prospective buyers before we signed with them, these 'buyers' mysteriously disappeared after contract was signed. Didn't hear anything for three weeks even after I called ...
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“To whom it may concern,I would like to thank ......”

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Nov 20,2013
Minithumbup
By: 'MrCody'
Nov 20,2013
3 people found
this helpful
To whom it may concern, I would like to thank Sian Taylor and the lettings team at Mann Countrywide Sutton Branch for their professional and courteous help in not only finding me outstanding tenant's at my rented property but for Sian's continued communication is fantastic. ...
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“Until recently Mann Countrywide used to manage the property I ......”

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Nov 08,2013
Minithumbdown
Amanda
By: 'K'
Nov 08,2013
1 people found
this helpful
Until recently Mann Countrywide used to manage the property I rent until my landlady changed letting agents. While under Mann Countrywide's management the flush on my toilet broke, I reported the issue to Mann Countrywide immediately. It took Mann Countrywide 2 weeks to report the issue ...
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“During dishwasher servicemen visit ( in January 2013) , floor has been damaged ......”

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Oct 23,2013
Minithumbdown
Stephanie
By: 'Andy'
Oct 23,2013
2 people found
this helpful
During dishwasher servicemen visit ( in January 2013) , floor has been damaged in the kitchen. It's been reported immediately by email, supported with few pictures. Couple months later during mid term visit I raised this issue again. I asked for a copy of the report made during ...
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“Having recently sold my property through mann countrywide I honestly ......”

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Oct 02,2013
Minithumbup
By: 'Houseseller2013'
Oct 02,2013
4 people found
this helpful
Having recently sold my property through mann countrywide I honestly cannot thank them enough for all they have done for me. They absolutely had my interests at heart....even when my buyer began to mess around they knew exactly how to handle the situation and ...
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“Mann Countrywide in Lewisham are very professional at what they ......”

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Oct 02,2013
Minithumbup
By: 'BishopJ'
Oct 02,2013
7 people found
this helpful
Mann Countrywide in Lewisham are very professional at what they do and will help you to their very best skills. Highly recommended....
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“Having recently sold my property through mann countrywide I honestly ......”

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Oct 01,2013
Minithumbup
By: 'Houseseller2013'
Oct 01,2013
1 people found
this helpful
Having recently sold my property through mann countrywide I honestly cannot thank them enough for all they have done for me. They absolutely had my interests at heart....even when my buyer began to mess around they knew exactly how to handle the situation and ...
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“I can't thank Sian & Jack enough for their help & guidance ......”

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Sep 26,2013
Minithumbup
By: 'eviepeach78'
Sep 26,2013
4 people found
this helpful
I can't thank Sian & Jack enough for their help & guidance through the Lettings process. As a first time landlord I was really nervous about letting my home out to strangers, but they put me at ease and answered every query I had. Jack found me ...
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“HIGHLY RECOMMENDED!!!Chantel Davis the lettings manager was a delight ......”

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Sep 26,2013
Minithumbup
By: 'sussie92'
Sep 26,2013
7 people found
this helpful
HIGHLY RECOMMENDED!!! Chantel Davis the lettings manager was a delight to deal with. She put me in the right direction and found her very pleasant to speak to. Her negotiator, Ashley, attended the viewing and was amazed at how professional and charming he was. I ...
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“I have dealt with other estate agents before and will ......”

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Sep 26,2013
Minithumbup
By: 'ginge39'
Sep 26,2013
6 people found
this helpful
I have dealt with other estate agents before and will never go back due to the excellent customer service i received from Mann Countrywide. I was approached by the lettings negotiator Ashley who was very helpful and was a joy to talk to. He found ...
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“The service was brilliant I just found that they wanted ......”

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Sep 20,2013
Minithumbup
By: 'Kane'
Sep 20,2013
4 people found
this helpful
The service was brilliant I just found that they wanted to meet my criteria. They took the time to listen to my needs....
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“Received an exceptional service from lewisham branch and was really ......”

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Sep 20,2013
Minithumbup
By: 'SD1019'
Sep 20,2013
5 people found
this helpful
Received an exceptional service from lewisham branch and was really impressed at the care and attention they had paid to us. Will certainly be using then again if needed....
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“I was very happy with the service I received. Mann ......”

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Sep 14,2013
Minithumbup
By: 'hotlegs'
Sep 14,2013
4 people found
this helpful
I was very happy with the service I received. Mann found me a beautifully furnished property close to where I was already living. I get on so well with my landlord who too has been wonderful throughout. It was a little annoying that mann wouldnt ...
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“Both ladies valued my property one for sales and one ......”

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Sep 14,2013
Minithumbup
By: 'maria'
Sep 14,2013
4 people found
this helpful
Both ladies valued my property one for sales and one rental. I instantly knew i'd instruct them after their visit. They each spent roughly an hour with me talking about the market and things i would need to do in order to let and sell ...
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“Nathan is the most professional and happy lettings negotiator we ......”

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Sep 13,2013
Minithumbup
By: 'Siggi'
Sep 13,2013
6 people found
this helpful
Nathan is the most professional and happy lettings negotiator we have dealt with. He was quick to find us our perfect property and made the whole process smooth and pleasant. His communication skills were outstanding. Top marks for Mann countrywide....
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“I received an excellent attention. The agent, Ashley Mould, paid ......”

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Sep 09,2013
Minithumbup
By: 'Cesar'
Sep 09,2013
6 people found
this helpful
I received an excellent attention. The agent, Ashley Mould, paid attention to my needs in letting a flat. He tried to find the most suitable option for me. It is an excellent choice, I highly recommend to contact him....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 2:26 PM 13/07/2017 by scott davies

Awards won by Mann

Regional Awards won by Mann

Individual Branch Awards

Maidstone, ME14

Canterbury, CT1



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