Mann
4.3/5, 935 reviews
83% recommended
90% sales valuation accuracy
93% sales fee satisfaction
92% lettings valuation accuracy
89% lettings fee satisfaction
Countrywide plc is the most successful estate agency and financial services group in the UK. Our company embraces the largest firm of estate agents, valuers, letting agents and conveyancers in the country. show more Countrywide plc is the most successful estate agency and financial services group in the UK. Our company embraces the largest firm of estate agents, valuers, letting agents and conveyancers in the country.

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Latest Reviews

 View all Reviews 935
18th Sep 2024
reviewed by 'Ivan'
“Please avoid they are only a total waste of time I was interested in 2 property than they only push cash ......”
16th May 2024
reviewed by 'Francis'
“I'm happy to share my experience with Mann lettings Margate, especially with Bradley Linton and also all the staff at ......”
26th Apr 2024
reviewed by 'Mohammed Ali'
“Excellent and a speedy service smooth operation especially Fawaz Silva very helpful and has great knowledge highly recommend...”
3rd Apr 2024
reviewed by 'Paul'
“I found the good place and the agent was available....”
30th Mar 2024
reviewed by 'Hon'
“Excellent service from Karis who was sweet and quick in responding to emails. She made me feel assured and comfortable....”
6th Mar 2024
reviewed by 'jacqueline'
“World class rudeness treatment get from them. Put off to buy from there to be fair, cherry picking of their ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 90% 93% £26,000 £46,250,000
Lettings 92% 89% £425 £2,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
242 7 279 60 137 21 86 16 32 55
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA RICS TPOS Sales TPOS Lettings TPOS DPS TDS Relocation Agent Network
Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

Mann Branches (view all 96)
Centre Way Branch, SO31
Alton, GU34
Alton Guildford, GU34
Ash Vale, GU12
Ashford, TN24
Beckenham, BR3
Bournemouth, BH24
Bracknell, RG12

“Daniel and Natalie were Very friendly and helpful. Kept me ......”

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Feb 15,2017
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daniel
By: 'Tom'
Feb 15,2017
0 people found
this helpful
Daniel and Natalie were Very friendly and helpful. Kept me notified of everything every step of the way. Definitely recommend these two 👌...
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Comment on agent fees
Agent fees are ridiculous
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“The service is professional and transparent, kept me informed of ......”

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Feb 13,2017
Minithumbdown
By: 'Thomas'
Feb 13,2017
0 people found
this helpful
The service is professional and transparent, kept me informed of the progress of renting out and intervened adequately when needed. Can recommend Scott to everyone....
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Comment on agent fees
good
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“Service is perfect. We went into the office while visiting ......”

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Feb 13,2017
Minithumbup
By: 'Sam'
Feb 13,2017
0 people found
this helpful
Service is perfect. We went into the office while visiting all the high street agents and straight away we felt the difference from the other agents. Greeted and made to feel welcome immediately. We booked viewing for the same day and arrived early the agent ...
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Good
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“Scott was incredibly flexible in liaising with us and very ......”

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Feb 13,2017
Minithumbup
By: 'Saj'
Feb 13,2017
0 people found
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Scott was incredibly flexible in liaising with us and very helpful in finding us fantastic tenants as well as completing all the supplementary documentation that comes with lettings. Highly recommend!...
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Comment on agent fees
Good
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“I have received nothing but a first class service from ......”

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Feb 13,2017
Minithumbup
By: 'Eton'
Feb 13,2017
0 people found
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I have received nothing but a first class service from the staff at MANN Catford. Peter and Katherine are professional, conciensious, care about the tenants and lanlord alike, nothing is too much trouble. I highly recommend this branch for full management services to any landlord....
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Comment on agent fees
Good
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“They've let us a flat with broken fridge (let alone ......”

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Feb 09,2017
Minithumbdown
By: 'Flat'
Feb 09,2017
0 people found
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They've let us a flat with broken fridge (let alone a few other things showing honest contempt towards the customer) and since 10 days do not act on any requests :) We moved to our new home (yay!) where we store food and medicine in the plastic ...
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Comment on agent fees
exaggerated, more than at other viewings we had
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“In October 2016 I contacted Mann Countrywide, Redhill branch, to sell ......”

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Feb 06,2017
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Sarah
By: 'Michelozzo'
Feb 06,2017
0 people found
this helpful
In October 2016 I contacted Mann Countrywide, Redhill branch, to sell my property and I met with Sarah Allen. Sarah impressed me with her sense of precision, timing and knowledge, her advises were vital for a fast process of the sale. Sarah was very helpful in ...
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Comment on agent fees
Very reasonable
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“Luke was very professional and friendly. Kept us informed every ......”

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Feb 06,2017
Minithumbup
By: 'Caz'
Feb 06,2017
0 people found
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Luke was very professional and friendly. Kept us informed every step of the way. Making our moving experience less stressful. Highly recommend....
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Comment on agent fees
Market value
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“Very helpful and professional service received from both Luke and ......”

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Feb 03,2017
Minithumbup
By: 'Steve'
Feb 03,2017
1 people found
this helpful
Very helpful and professional service received from both Luke and Tim which was very much appreciated by myself...thankyou both...
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“I have dealt with many estate agents in my life ......”

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Feb 03,2017
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Sarah
By: 'John'
Feb 03,2017
0 people found
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I have dealt with many estate agents in my life and never found one who did an outstanding job, until that is, I contacted Mann in Redhill. From start to finish and even afterwards their service was excellent and though all of the staff I ...
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Comment on agent fees
Perfectly acceptable especially for the level of service
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“If I could give Sarah Allen more stars I absolutely ......”

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Feb 03,2017
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Sarah
By: 'Charlotte'
Feb 03,2017
0 people found
this helpful
If I could give Sarah Allen more stars I absolutely would. Sarah went above and beyond to help with our move. Sarah sold our flat in a week and then supported us with securing our perfect home. Sarah was supportive understanding and stayed calm whilst ...
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“It was a nice experience to meet people like Luke ......”

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Feb 02,2017
Minithumbup
By: 'Marius'
Feb 02,2017
1 people found
this helpful
It was a nice experience to meet people like Luke and Tim,they was very nice and helpful,I will recommend they services to all of my friends ho are interested to rent a house.Thank you guys....
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Comment on agent fees
Good
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“We purchased our new house from these guys. They were ......”

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Feb 01,2017
Minithumbup
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MAX
By: 'selina'
Feb 01,2017
0 people found
this helpful
We purchased our new house from these guys. They were straight forward to deal with could always get hold of some one to help me. They answered all my queries as quick as they could. The mortgage broker was amazing she got us a mortgage ...
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Comment on agent fees
Fees were average
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“High quality and courteous service. Quick reaction and great location ......”

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Jan 30,2017
Minithumbup
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Jeffrey
By: 'T'
Jan 30,2017
0 people found
this helpful
High quality and courteous service. Quick reaction and great location for walk-ins. Flat was empty for less than a week! Cannot say fairer than that....
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Comment on agent fees
Ok
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“We sold our late parents' house through Mann & Co. Redhill ......”

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Jan 23,2017
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Sarah
By: 'Gill'
Jan 23,2017
0 people found
this helpful
We sold our late parents' house through Mann & Co. Redhill last year. The property sold very quickly and initially it looked like it would be an easy sale. Unfortunately this did not turn out to be the case with the chain breaking down a couple ...
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Comment on agent fees
Competitive
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“I decided to use Mann because of their board presence. ......”

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Jan 23,2017
Minithumbup
By: 'Julie'
Jan 23,2017
0 people found
this helpful
I decided to use Mann because of their board presence. After going with Mann after using a different agent for many years I was pleasantly surprised. The whole lettings team were honest and upfront throughout the process. Scott was knowledgable and transparent and i would ...
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Comment on agent fees
Good
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“Extremely helpful and attentive.Answered my many emails swiftly and ......”

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Jan 11,2017
Minithumbup
By: 'Rory'
Jan 11,2017
0 people found
this helpful
Extremely helpful and attentive. Answered my many emails swiftly and in full. Flexible, helpful and friendly service overall. Would recommend....
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“Agency was professional starting form the property viewing , during the ......”

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Jan 11,2017
Minithumbup
By: 'Kris'
Jan 11,2017
0 people found
this helpful
Agency was professional starting form the property viewing , during the move-in and also post move-in property maintenance. Besides few small issues , the moving in process was smooth and easy for me. Agents took reasonable time to respond to any queries or issues I had. Only ...
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Comment on agent fees
More Expensive compared to other agencies.
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“Me and partner were very happy with the service we ......”

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Jan 09,2017
Minithumbup
Staff profile picture
James
Staff profile picture
Scott Matthews
By: 'Georgina'
Jan 09,2017
1 people found
this helpful
Me and partner were very happy with the service we received and everyone was very helpful and professional and understanding....
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“Scott, James and Krystina very helpull and professional. Flexible to ......”

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Jan 09,2017
Minithumbup
By: 'Good'
Jan 09,2017
1 people found
this helpful
Scott, James and Krystina very helpull and professional. Flexible to arrange viewing times, quick answering our questions, able to negotiate with the landlord following our request. Special thanks to James, who showed us the property and give some usefull advise....
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Comment on agent fees
Agent's fees on average.
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“Amy made frequent contact during a very hectic time of ......”

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Jan 04,2017
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Amy
By: 'Mandy'
Jan 04,2017
0 people found
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Amy made frequent contact during a very hectic time of securing many viewing for the property, whilst adopting a very professional attitude at all times....
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Comment on agent fees
Acceptable and agreeable
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“Mann were great throughout the whole purchasing process, Janene made ......”

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Dec 29,2016
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Janene
By: 'ChristopherJeppesen'
Dec 29,2016
0 people found
this helpful
Mann were great throughout the whole purchasing process, Janene made sure to update me wherever possible and was wonderfully tenacious in ensuring the final missing piece of the purchasing puzzle was retrieved ASAP....
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Comment on agent fees
As the purchaser I did not incur any fees.
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“The experience was good. Friendly, informed staff made the process ......”

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Dec 22,2016
Minithumbup
By: 'London'
Dec 22,2016
0 people found
this helpful
The experience was good. Friendly, informed staff made the process hassle free. Would recommend to friends. One of the better estate agents I have seen. Happy to use them again. Thanks...
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Comment on agent fees
The fees are quite high, but in line with other agents
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“Great customer service, Ben was really helpful and made sure ......”

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Dec 19,2016
Minithumbup
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Ben
By: 'Sue'
Dec 19,2016
0 people found
this helpful
Great customer service, Ben was really helpful and made sure he stayed in touch and updated us all the way through the sale....
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Comment on agent fees
Reasonable for the amount of work they put in
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“It was not the easiest of sales but I can ......”

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Dec 19,2016
Minithumbup
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Ben
By: 'Abai'
Dec 19,2016
0 people found
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It was not the easiest of sales but I can not fault Ben and Janene for there hard work. It was all ok in the end and I would highly recommend them...
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Comment on agent fees
NA
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“Dealt with in a friendly and professional manner and nothing ......”

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Dec 18,2016
Minithumbup
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Ben
By: 'Paul'
Dec 18,2016
0 people found
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Dealt with in a friendly and professional manner and nothing was ever a problem. Always easy to contact as was the office as well....
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Comment on agent fees
Agent's are always high!!
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“Ben and Janene worked tirelessly to get our move going. ......”

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Dec 16,2016
Minithumbup
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Ben
By: 'sec'
Dec 16,2016
0 people found
this helpful
Ben and Janene worked tirelessly to get our move going. We had a really hard time from our buyer and they spent hours on the phone working above and beyond to keep things moving. Always keeping in touch when they said they would Which other ...
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“Friendly and professional help throughout the whole process. I would ......”

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Dec 16,2016
Minithumbup
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Ben
By: 'Martinez'
Dec 16,2016
0 people found
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Friendly and professional help throughout the whole process. I would also like to include staff member Aaron Ferdinando to these comments....
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Comment on agent fees
Competitive rate
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“I had such a good experience with Man , Swanley! Amy ......”

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Dec 16,2016
Minithumbup
By: 'Kelsi'
Dec 16,2016
0 people found
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I had such a good experience with Man , Swanley! Amy and Sarah were both friendly, efficient and easy to speak to ladies! We had a quick move in time of just over a week - a lot quicker than we expected being that the move ...
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Comment on agent fees
Good
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“Thanks to Dan and Natalie for quick,friendly, and efficient ......”

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Dec 15,2016
Minithumbup
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daniel
By: 'PB'
Dec 15,2016
0 people found
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Thanks to Dan and Natalie for quick,friendly, and efficient processing of our new rental - very pleased it all went through so quickly....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:26 PM 13/07/2017 by scott davies

Awards won by Mann

Regional Awards won by Mann

Individual Branch Awards

Maidstone, ME14

Canterbury, CT1



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