Mann
4.3/5, 935 reviews
83% recommended
90% sales valuation accuracy
93% sales fee satisfaction
92% lettings valuation accuracy
89% lettings fee satisfaction
Countrywide plc is the most successful estate agency and financial services group in the UK. Our company embraces the largest firm of estate agents, valuers, letting agents and conveyancers in the country. show more Countrywide plc is the most successful estate agency and financial services group in the UK. Our company embraces the largest firm of estate agents, valuers, letting agents and conveyancers in the country.

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Latest Reviews

 View all Reviews 935
18th Sep 2024
reviewed by 'Ivan'
“Please avoid they are only a total waste of time I was interested in 2 property than they only push cash ......”
16th May 2024
reviewed by 'Francis'
“I'm happy to share my experience with Mann lettings Margate, especially with Bradley Linton and also all the staff at ......”
26th Apr 2024
reviewed by 'Mohammed Ali'
“Excellent and a speedy service smooth operation especially Fawaz Silva very helpful and has great knowledge highly recommend...”
3rd Apr 2024
reviewed by 'Paul'
“I found the good place and the agent was available....”
30th Mar 2024
reviewed by 'Hon'
“Excellent service from Karis who was sweet and quick in responding to emails. She made me feel assured and comfortable....”
6th Mar 2024
reviewed by 'jacqueline'
“World class rudeness treatment get from them. Put off to buy from there to be fair, cherry picking of their ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 90% 93% £26,000 £46,250,000
Lettings 92% 89% £425 £2,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
242 7 279 60 137 21 86 16 32 55
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA RICS TPOS Sales TPOS Lettings TPOS DPS TDS Relocation Agent Network
Rankings
Overall
Estate agents
Letting agents
Latest Properties

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Mann Branches (view all 96)
Centre Way Branch, SO31
Addlestone, KT15
Alton, GU34
Alton Guildford, GU34
Ash Vale, GU12
Ashford, TN24
Beckenham, BR3
Bordon, GU35

“I had a particularly annoying experience with many estate agents ......”

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Nov 06,2017
Minithumbup
By: 'Joel'
Nov 06,2017
1 people found
this helpful
I had a particularly annoying experience with many estate agents during my moving process, one of which being was when I called, emailed to book viewings etc I'd be told I'd get a call back only to be told the property had gone when I ...
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Good
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“The agents were very helpful from the first day we ......”

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Oct 30,2017
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daniel
By: 'Timea'
Oct 30,2017
1 people found
this helpful
The agents were very helpful from the first day we have got in touch. Particularly the kindness of Danny Waller and Natalie made our move less stressful....
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“Really great support from start to finish - Sarah was ......”

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Oct 25,2017
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Sarah
By: 'Ewelina'
Oct 25,2017
1 people found
this helpful
Really great support from start to finish - Sarah was there for us to answer any and all questions (and we had a lot of them being first time buyers!) The whole process went as smoothly as it could have and apart from some truly ...
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“Gladys Onanaye has been very helpful to me. Firstly, she ......”

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Oct 24,2017
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By: 'Alison'
Oct 24,2017
1 people found
this helpful
Gladys Onanaye has been very helpful to me. Firstly, she secured a mortagage for me over 2 years ago which was not an easy task as I had a limited income and am of mature age. Gladys persisted in helping me find a lender and a ...
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Comment on agent fees
Very reasonable fees considering the amount of time and effort needed to complete the transaction.
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“Excellent work from Sarah and the team to get our ......”

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Oct 21,2017
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Sarah
By: 'Andy'
Oct 21,2017
0 people found
this helpful
Excellent work from Sarah and the team to get our house sale through. No hesitation in recommending them if you are thinking of moving. Thanks ....
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“Scott and the team were a great help and so ......”

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Oct 12,2017
Minithumbup
By: 'Harry'
Oct 12,2017
1 people found
this helpful
Scott and the team were a great help and so far the move in process has been made very smooth. I will report back at the end of the tenancy!...
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Comment on agent fees
Seemed a tad expensive compared to other agency fees
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“My property in London have been managed by Mann Catford ......”

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Oct 10,2017
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Scott Matthews
By: 'Bert'
Oct 10,2017
1 people found
this helpful
My property in London have been managed by Mann Catford for over 2 years now. I'm really happy with their service. They are really communicating with me on every matters and are very helpful.They are also very quick at finding new tenants and at making ...
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Comment on agent fees
Great fees, as I'm leaving abroad I need a full management service and I'm very please with Mann's fees.
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“Great customer experience and ensured my flat. These guys went ......”

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Oct 10,2017
Minithumbup
By: 'Kyung'
Oct 10,2017
1 people found
this helpful
Great customer experience and ensured my flat. These guys went the extra mile to manage some special circumstances. Would recommend for sure!...
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“I can't fault the service I received Zoe did exactly ......”

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Oct 08,2017
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Zoe
By: 'Sue'
Oct 08,2017
1 people found
this helpful
I can't fault the service I received Zoe did exactly what she said she would when she said she would. I have never bought or sold a house before & they helped me so much. I was selling my property through Manns but both Zoe & Kim ...
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Comment on agent fees
I felt they were reasonable for the service they provided
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“The service provided was quick and easy. Danny, Natalie and ......”

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Oct 06,2017
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daniel
By: 'Sonny'
Oct 06,2017
1 people found
this helpful
The service provided was quick and easy. Danny, Natalie and Debbie kept me fully up to date with regards to the let and were very helpful during the whole process. We met Danny on two different viewings and he was always dressed smart and was ...
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Comment on agent fees
Reasonable
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“Mann lettings agents and its staff were flexible and helpful ......”

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Oct 06,2017
Minithumbup
By: 'WillP'
Oct 06,2017
1 people found
this helpful
Mann lettings agents and its staff were flexible and helpful throughout the process and I was happy to have found my flat through them....
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Comment on agent fees
The fees were at the higher end of what I have experienced although they were provided openly and transparently.
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“GLADYS listens carefully to our requirements and work with us ......”

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Oct 05,2017
Minithumbup
By: 'Joshua'
Oct 05,2017
0 people found
this helpful
GLADYS listens carefully to our requirements and work with us to get the best mortgage we need. Her approach was professional through the period. I was able to ring her anytime to ask for questions and she take time to explain and answer all my ...
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Comment on agent fees
Excellent service
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“Gladys works hard and tries all her best for her ......”

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Oct 05,2017
Minithumbup
By: 'Sahitya'
Oct 05,2017
0 people found
this helpful
Gladys works hard and tries all her best for her client. Most of the time we experience unpleasant situation from lenders' solicitors (twice for me) but Gladys approached boldly with all she can do....
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Comment on agent fees
Good
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“In the period of two weeks leading to our tenancy ......”

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Oct 02,2017
Minithumbdown
By: 'Noel'
Oct 02,2017
1 people found
this helpful
In the period of two weeks leading to our tenancy agreement, many mistakes occurred, starting with an inaccurate ad where redecorating of the flat was promised. When ask about it the agency said they used an old template which didn't reflect the actual offer. Another ...
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Comment on agent fees
Too expensive for the service received.
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“we are very happy with the very good service from ......”

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Oct 01,2017
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daniel
By: 'Emine'
Oct 01,2017
1 people found
this helpful
we are very happy with the very good service from Daniel,Natalie and Debbie,Such a helpful team and very professional.would highly recommend.Willing to help ,take on any questions and very friendly team....
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“I have found Scott to be helpful, polite friendly and ......”

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Sep 29,2017
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Scott Matthews
By: 'Natasha'
Sep 29,2017
0 people found
this helpful
I have found Scott to be helpful, polite friendly and very efficient when dealing with the rental of my flat. His prompt responses to my emails and calls is reassuring..... Much appreciated...
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Comment on agent fees
Reasonable
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“Hello Rachel,Thanks for your help in my move, you ......”

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Sep 27,2017
Minithumbup
By: 'Janet,'
Sep 27,2017
0 people found
this helpful
Hello Rachel, Thanks for your help in my move, you helped to make the process a lot smoother than it could have turned out to be. Appreciate the prompt follow-up to my queries....
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“Thanks for helping us with sorting out the paperwork for ......”

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Sep 22,2017
Minithumbup
By: 'Catherine'
Sep 22,2017
0 people found
this helpful
Thanks for helping us with sorting out the paperwork for the house, time you dedicated & treating us with highest manner...
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Comment on agent fees
OK
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“Sarah Allen and her team have been persistent and determined ......”

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Sep 21,2017
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Sarah
By: 'Seema'
Sep 21,2017
1 people found
this helpful
Sarah Allen and her team have been persistent and determined in selling and marketing of my house. I would recommend them to anyone wanting to sell their property....
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Comment on agent fees
Good
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“Charlie (MANN, Swanley) showed us 2 really nice flats to rent ......”

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Sep 17,2017
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Chloe
By: 'Nicole'
Sep 17,2017
0 people found
this helpful
Charlie (MANN, Swanley) showed us 2 really nice flats to rent of which one was absolutely stunning. He helped us competently and supportively to make the right decision. Chloe (MANN, Swanley) guided us through the whole application process in a kind and capable manner. With their ...
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“Natalie and Daniel were very professional about my new tenant ......”

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Sep 14,2017
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daniel
By: 'SHAUN'
Sep 14,2017
0 people found
this helpful
Natalie and Daniel were very professional about my new tenant search and found me the right people. They kept me informed all the way through the search re viewings etc. Would recommend....
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Comment on agent fees
Good
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“I approached Sarah in November last year to market my ......”

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Sep 13,2017
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Sarah
By: 'Stephen'
Sep 13,2017
1 people found
this helpful
I approached Sarah in November last year to market my property,inspite of the autumn proving to be the least promising time to achieve a satisfactory outcome, Sarah was able to generate a steady stream of viewings, each carried out with genuine enthusiasm and commendable ...
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Good
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“Rachel is a blessing. I sold my property through Mann ......”

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Sep 12,2017
Minithumbup
By: 'Shelly'
Sep 12,2017
0 people found
this helpful
Rachel is a blessing. I sold my property through Mann with Rachel. Not only did she take time on her days off to contact me regarding the sale but she worked with us to help us understand the process. Thank you for everything!...
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Comment on agent fees
competative fees
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“The support from both Danny and Natalie has been fantastic. ......”

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Sep 11,2017
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daniel
By: 'Egglr003'
Sep 11,2017
0 people found
this helpful
The support from both Danny and Natalie has been fantastic. Danny has been great at identifying suitable flats and answering any specific questions that we had. Within three weeks of meeting with Danny we had moved into the flat. Both have been extremely friendly and ...
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Comment on agent fees
Appropriate for the high level of customer service provided.
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“on the 1st august completion date still no sold sign ......”

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Sep 07,2017
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Andrew
By: 'kevan'
Sep 07,2017
1 people found
this helpful
on the 1st august completion date still no sold sign outside had to ring many times to find viewing results spoke to manager with no results sorry not recommended....
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“Janene was brilliant. Our house purchase had taken a while ......”

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Sep 04,2017
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Janene
By: 'jamesh'
Sep 04,2017
0 people found
this helpful
Janene was brilliant. Our house purchase had taken a while because of the chain above breaking but because Janene was great at communicating with us it wasn't a stressful experience. When things finally got moving she did a great job of moving things along to ...
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“From the very off Doug was straight forward and up ......”

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Sep 04,2017
Minithumbdown
By: 'SouthEast'
Sep 04,2017
0 people found
this helpful
From the very off Doug was straight forward and up front. From the moment my flat mate and I advised what we were looking for and our price range he let us know of suitable properties. He eventually negotiated with the landlord for the original ...
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Comment on agent fees
I never like fee's but these were not unreasonable
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“Natalie and Danny were very professional but friendly. They dealt ......”

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Aug 30,2017
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daniel
By: 'Karolina'
Aug 30,2017
0 people found
this helpful
Natalie and Danny were very professional but friendly. They dealt with any enquirers in an efficient manner and returned any calls without delays. The whole process of renting property went very smooth thanks to them. Thank you....
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“MANN in Redhill have been great. Sarah is a fab, ......”

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Aug 25,2017
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Linda
By: 'SG'
Aug 25,2017
1 people found
this helpful
MANN in Redhill have been great. Sarah is a fab, professional estate agent and kept us updated throughout the process. We found Sarah to be friendly, supportive and honest. Linda has been amazing and got us the best mortgage rate. She's really helped us understand ...
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Comment on agent fees
N/A
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“Mann have been fantastic over the past 15 months they sold ......”

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Aug 25,2017
Minithumbup
By: 'Rocco'
Aug 25,2017
0 people found
this helpful
Mann have been fantastic over the past 15 months they sold out flat no probs it was the other agents that caused problems with purchasing and allot of bad luck! Mann are professional yet approachable and work closely as a team, communicating and sharing knowledge so ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:26 PM 13/07/2017 by scott davies

Awards won by Mann

Regional Awards won by Mann

Individual Branch Awards

Maidstone, ME14

Canterbury, CT1



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