Maison Estates Ltd
4.8/5, 107 reviews
93% recommended
100% sales valuation accuracy
96% sales fee satisfaction
89% lettings valuation accuracy
99% lettings fee satisfaction
Specialists in Residential SALES and LETTINGS and PROPERTY MANAGEMENT SOLUTIONS. Maison Estates Ltd enables you to Keep All Your Property Needs Under ONE ROOF! Members of 'The Property Ombudsman', 'UKALA' and 'UKNLA' rest assured you are dealing with a professional practice. We cover Coventry, Nuneaton, Hinckley, Brinklow, Wolston and Leamington ... show more Specialists in Residential SALES and LETTINGS and PROPERTY MANAGEMENT SOLUTIONS. Maison Estates Ltd enables you to Keep All Your Property Needs Under ONE ROOF! Members of 'The Property Ombudsman', 'UKALA' and 'UKNLA' rest assured you are dealing with a professional practice. We cover Coventry, Nuneaton, Hinckley, Brinklow, Wolston and Leamington Spa. We would welcome your custom. Sanjay Panchal and Ben Herbert.

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Latest Reviews

 View all Reviews 107
12th Aug 2024
reviewed by 'Adedayo'
“Jay Patel, a representative from Maison Estate, exemplifies professionalism in apartment renting. Known for his meticulous attention to detail, Jay ......”
30th May 2024
reviewed by 'Anonymous'
“Ben was extremely helpful and communication was excellent. The process of selling our property was made simpler with his expertise ......”
21st May 2024
reviewed by 'Kelvin'
“Have an apartment tour with Jay . He is super nice and very helpful. Clearly explained all the details to us....”
11th Jan 2024
reviewed by 'Sudha'
“Great Service .Staffs are kind and explaining things clearly.Goood experience from starting till we get the keys....”
13th Jun 2023
reviewed by 'JK'
“Excellent customer service. Professional Friendly staff, well-explained processes. I would highly recommend them to anyone looking to rent....”
1st Jun 2023
reviewed by 'Helen'
“Really excellent communication and customer service. Very professional. Friendly staff and sensible, well-explained processes. I would highly recommend them to ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 96% £110,000 £308,000
Lettings 89% 99% £325 £1,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
28 0 44 3 20 0 3 0 5 4
Areas covered
  • CV1
  • Coventry
  • CV2
  • Nuneaton
  • CV3
  • Hinckley
  • CV5
  • CV10
  • CV6
  • CV23
Address

4 Hearsall Lane
Coventry
West Midlands
CV5 6QR
024 7667 5288

update staff | update details

Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 10:00 - 14:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“The process was very quick, a great team to a......”

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May 06,2021
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Pat
By: 'Lee and Sandra'
May 06,2021
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The process was very quick, a great team to assist along the way. Pat was very helpful and responsive. Would highly recommend Maison estates ltd....
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“A wonderful team, Gerda, Pat and Lee....”

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Apr 26,2021
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By: 'J'
Apr 26,2021
1 people found
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A wonderful team, Gerda, Pat and Lee. They make sure you are looked after as a Landlord, making the whole process is easy. They check everything is right from the start of any let. Everyone is helpful and you are treated with great care and ...
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“The whole team at Maison were incredibly help......”

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Apr 22,2021
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Lee
By: 'Josh'
Apr 22,2021
1 people found
this helpful
The whole team at Maison were incredibly helpful during our tenancy and cannot be faulted. They responded quickly to any queries we had and resolved them within 24 hours where ever they could. Can't recommend them highly enough....
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“To anyone looking to rent from Maison Estates...”

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Apr 19,2021
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Ben
By: 'Emma'
Apr 19,2021
2 people found
this helpful
To anyone looking to rent from Maison Properties, I'd like to make you aware of how they treat their tenants. A friend of mine was forced to leave the property after being served an eviction notice - while pregnant - because the landlord wanted to ...
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By: Sanjay Panchal
Apr 23, 2021
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We acknowledge your comments however with respect, you are not a client of MAISON Estates. Furthermore, the party you are trying to represent has been communicated to by our Legal team clearly stating her dispute is with the insurers and not our Agency. Under GDPR regulations we will not discuss any client case in the public domain. We also add that both MAISON Estates and the Landlord have not acted illegally or improperly in this matter as corroborated by our Lawyers. In such cases a client ha ...

“Great service.It was really an outclass exp......”

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Apr 16,2021
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By: 'K'
Apr 16,2021
0 people found
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Great service. It was really an outclass experience with Maison Estate Ltd, we moved to Coventry-UK recently and were looking for family/student accommodation, we happened to find multiple choices around Coventry through Maison Estate, staff is extremely accommodating, very good at communication, always proactive, ...
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“If you're looking to rent from Maison Estates......”

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Apr 16,2021
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By: 'J'
Apr 16,2021
0 people found
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If you're looking to rent from Maison Estates, I'd like to tell you how my friend was treated. She was evicted and forced to leave her flat because the landlord wanted to sell. This happened after she reported multiple maintenance issues. It left my friend ...
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By: SANJAY PANCHAL
Apr 23, 2021
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We acknowledge your comments however with respect, you are not a client of MAISON Estates. Furthermore, the party you are trying to represent has been communicated to by our Legal team clearly stating her dispute is with the insurers and not our Agency. Under GDPR regulations we will not discuss any client case in the public domain. We also add that both MAISON Estates and the Landlord have not acted illegally or improperly in this matter as corroborated by our Lawyers. In such cases a client ha ...

“To anyone looking to rent from Maison Propert......”

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Apr 15,2021
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Ben
By: 'Thomas Moffat'
Apr 15,2021
1 people found
this helpful
To anyone looking to rent from Maison Properties, I'd like to make you aware of how they treat their tenants. A friend of mine was forced to leave the property after being served an eviction notice - while pregnant - because the landlord wanted to ...
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By: SANJAY PANCHAL
Apr 23, 2021
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Dear Mr Moffatt, We acknowledge your comments however with respect, you are not a client of MAISON Estates. Furthermore, the party you are trying to represent has been communicated to by our Legal team clearly stating her dispute is with the insurers and not our Agency. Under GDPR regulations we will not discuss any client case in the public domain. We also add that both MAISON Estates and the Landlord have not acted illegally or improperly in this matter as corroborated by our Lawyers. In such ...

“Uncaring and unprofessional...”

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Apr 12,2021
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Ben
By: 'Paul'
Apr 12,2021
0 people found
this helpful
Maison Estates treated my friend horribly, and were incredibly rude and dismissive when I tried to complain on her behalf, in fact they sent me legal threats! My friend was evicted - while pregnant - because the landlord wanted to sell the house. This occurred ...
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By: Sanjay Panchal
Apr 23, 2021
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We acknowledge your comments however with respect, you are not a client of MAISON Estates. Furthermore, the party you are trying to represent has been communicated to by our Legal team clearly stating her dispute is with the insurers and not our Agency. Under GDPR regulations we will not discuss any client case in the public domain. We also add that both MAISON Estates and the Landlord have not acted illegally or improperly in this matter as corroborated by our Lawyers. In such cases a client ha ...

“Since using Maisons Estates, I have had no is......”

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Mar 29,2021
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Ben
By: 'C Khan'
Mar 29,2021
1 people found
this helpful
Since using Maisons Estates, I have had no issues with my property. They are reliable and have consistently found me very good tenants. I have been using Maisons for over 5 years and have used other estate agents in the past however no one has provided ...
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By: Sanjay Panchal
May 14, 2021
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Thank you Mr Khan for your positive testimony which has been relayed to the rest of the team. It has been a pleasure serving you over the years. Kind Regards. ...

“As a Relocation Consultant I deal with hundre......”

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Feb 24,2021
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By: 'Barbara Sellers'
Feb 24,2021
1 people found
this helpful
As a Relocation Consultant I deal with hundreds of Letting Agents, the standard and quality of service can and often is poor across the UK. Pat at Maison Estates has offered and provided excellent service and attention to detail. This has made the Relocation, Home ...
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“Best agents, why look anywhere else?...”

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Feb 15,2021
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Lee
By: 'Sara'
Feb 15,2021
1 people found
this helpful
Maison Estates have been looking after our rental properties for years. We started being looked after by Ben and Sanjay who were amazing right from the start. Since then their team including Sanjay Pat, Lee and Gerda have carried on the professionalism through everything they ...
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“Top class service...”

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Feb 09,2021
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By: 'Surj'
Feb 09,2021
1 people found
this helpful
I have known Maison Estates from the very first day they became established and never been to another estate agent again. They are honest, friendly and very professional. They offer a top class service. I would definitely recommend to landlords. The team are doing a ...
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“I had a very bad experience with my previous ......”

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Feb 08,2021
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Durno
By: 'RajG'
Feb 08,2021
1 people found
this helpful
I had a very bad experience with my previous letting agent. Sanjay and Ben have the perfect business model for these uncertain times - a "boutique" agency with a personalised touch. The team is professional, polite and efficient. Gerda, Linda and Lee sort out any ...
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“Awful....”

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Dec 12,2020
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By: 'Andre'
Dec 12,2020
1 people found
this helpful
Awful. The speed of the response is awful and disrespectful even in the urgent matters. Before letting the house the agent did not inform about anything. We found out about the agency fees, referencing system and the need for a guarantor during the process and ...
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“Maison Estates Coventry have a excellent memb......”

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Oct 08,2020
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Gerda
By: 'Sindy'
Oct 08,2020
0 people found
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Maison Estates Coventry have a excellent member of staff called Gerda she is always very pleasant and helpful and works to a time schedule. Also she goes beyond helping with any issues and difficulties....
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“Great Experience...”

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Sep 18,2020
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By: 'Aderonke'
Sep 18,2020
1 people found
this helpful
After having a few not so good experience with letting agencies in the past, I was glad my husband and I came across MAISON estate. I had a good experience with Pat from the start to finish of the process of getting a property. He ...
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“Ben Herbert and his team are brilliant, I fi......”

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Aug 08,2020
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Ben
By: 'Sharon'
Aug 08,2020
1 people found
this helpful
Ben Herbert and his team are brilliant, I first met Ben in April 2017 when I was buying a property from him, sadly that fell through, I then required an agent to act for me to rent a property in November 2017, I choose Ben due to ...
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By: Anamaria Calinescu
Oct 20, 2022
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We have bought our house and Ben Herbert from MaisonEstates was the agent that dealt with the property. I can not thank him enough as he got involved in each step, he always responded quickly to each enquiry or question raise.And this I find difficult to find a person that is communicating fast,efficient and always on time. He chased for us the seller's solicitors,he got involved so much . We highly recommend as he is very professional,calm,good vibe. So if you want to have less hassle when movi ...

“Excellent service...”

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Jul 21,2020
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Gerda
By: 'J'
Jul 21,2020
1 people found
this helpful
I am a Landlord and have been with Masion Estates for over 4 years, the service has been impeccable throughout. Gerda is especially great, friendly and always helpful. I really like the speed to which they work at as this is vital to me, making sure ...
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“Maison Estates have been amazing in getting m......”

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Jul 08,2020
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Gerda
By: 'Robert'
Jul 08,2020
1 people found
this helpful
Maison Estates have been amazing in getting me into my new home and due to there continued support and help i have managed to move into a property i am proud particularly Gerda who has gone out of her way to ensure the process has ...
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“10/10...”

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Jun 30,2020
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Gerda
By: 'Kate'
Jun 30,2020
1 people found
this helpful
Very efficient and friendly service, helped us find the perfect flat. Would reccommed to everyone! Quick to respond to calls/ emails and really helpful....
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“Gerda was very proffesional and a complicated......”

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Jun 08,2020
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Gerda
By: 'David'
Jun 08,2020
1 people found
this helpful
Gerda was very proffesional and a complicated move was made very easy. I would certainly recommend Maison Estates. Thank you Gerda - 10++++++...
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“Absolutely amazing! Gerda was fantastic! Alwa......”

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Jun 01,2020
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Gerda
By: 'Shannon'
Jun 01,2020
1 people found
this helpful
Absolutely amazing! Gerda was fantastic! Always there to answer any questions or concerns we had, always positive, polite and helpful. Couldn’t of asked for anything more....
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“Professional and helpful!...”

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May 17,2020
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Ben
By: 'Russell'
May 17,2020
1 people found
this helpful
Sanjay and Maison were excellent through our house-selling process. They kept us regularly informed, were professional, helpful, honest and hard working. I'd be happy to recommend them....
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“Maison Estate staff member are very co-operat......”

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Mar 17,2020
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Gerda
By: 'Praveen.'
Mar 17,2020
0 people found
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Maison Estate staff member are very co-operative, All doubt are cleared timely, sufficient time given to read and understand the agreement. Over all experience is good,...
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“We recently sold our house through Maison Estates and would ......”

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Mar 12,2020
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Ben
By: 'Mrs'
Mar 12,2020
0 people found
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We recently sold our house through Maison Estates and would thoroughly recommend them. I was a little cautious at first with them being a smaller firm, but all reservations were quickly put to rest as they offered us everything a larger high street agent could ...
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“Reactive and professional real estate agents ......”

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Feb 28,2020
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Malina
By: 'Elodie'
Feb 28,2020
0 people found
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Reactive and professional real estate agents that helped me to settle in! Particular thanks to Malina who answered quickly to all my questions :)...
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“Perfect...”

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Feb 13,2020
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Malina
By: 'Roland'
Feb 13,2020
0 people found
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Everything went smoothly, whenever we had questions they were always available to help and explain everything. Specially thanks to Malina Majdanska....
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“Staff are professional and provide a timely s......”

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Feb 08,2020
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By: 'Saikat'
Feb 08,2020
0 people found
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Staff are professional and provide a timely service. Kept me informed all the time. I recommend their service. Thank you....
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“Excellent Service, would highly recommend....”

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Jan 29,2020
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Ben
By: 'Denise'
Jan 29,2020
0 people found
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Thank you to Sanjay and Ben for the excellent service they provided with the sale of our family property. Their service was second to none right from the outset and they have progressed the sale with professionalism and efficiency, keeping us informed of developments at ...
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“This is the first time we've use Maison estat......”

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Jan 14,2020
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Malina
By: 'Andrew'
Jan 14,2020
0 people found
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This is the first time we've use Maison estates LTD, so far so good. Everything ran smoothly with no complications. Any work needed doing to the property was noted and dealt with within days of our email. Malina is friendly and polite and very professional, ...
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By: SANJAY PANCHAL
Jan 15, 2020
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Dear Mr Forti, Thank you for your positive testimonial of our service. It is always nice to be appreciated. On behalf of everyone at MAISON Estates we welcome and wish you all the very best in your new home. ...
No image available Malina

Vendor Fees

No fees set.

Landlord Fees

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Tenant Fees

No fees set.
Last updated at 04/01/2023, 1:55 PM by Ben Herbert
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 12:55 PM 04/01/2023 by Ben Herbert

Awards won by Maison Estates Ltd

Regional Awards won by Maison Estates Ltd

Individual Branch Awards

Coventry, CV5



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