87% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
We are a family run Property Management company with 20+ years experience as being Landlords. Established in 2009, we serve Greater London for our Landlords and provide our Tenants with the very best service and pro-active Property Management. This service can be shown through our long term Tenancies and Testimonials we have ...
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We are a family run Property Management company with 20+ years experience as being Landlords. Established in 2009, we serve Greater London for our Landlords and provide our Tenants with the very best service and pro-active Property Management. This service can be shown through our long term Tenancies and Testimonials we have received. Our motto is simple, we only Manage properties that we would live in ourselves and provide the best standard of accommodation possible.
Latest Reviews
View all Reviews 161Featured Review
a
reviewed by 'Omer'
Featured Review
a
reviewed by 'Kathleen'
Featured Review
a
reviewed by 'Samuel'
Featured Review
a
reviewed by 'Mayank Patel'
Featured Review
a
reviewed by 'Alex N'
4th Nov 2024
reviewed by 'Jashleen'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 87% | 98% | £0 | £0 |
| Lettings | 100% | 99% | £415 | £2,800 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 30 | 0 | 128 | 1 | 0 | 0 | 0 | 0 | 2 | 0 |
Areas covered
- SE10
- E1
- SE3
- SE4
- SE1
- CR2
- BR1
- CR0
- BR2
- SE6
- BR3
- SE8
- SE20
- SE9
- SE19
- SE13
- E14
- SW11
- EC4
- SW4
Address
20 Southborough Road
Bickley
Kent
BR1 2EB
020 3137 3991
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
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Featured Review
a
Mar 07,2024
Mar 07,2024
0
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I recently had the pleasure of working with Kim and her team at Macks Properties. From the moment I contacted them, I was impressed by their professionalism and dedication to helping me.
Furthermore, any issues that arose within the house were swiftly and effectively resolved ...
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Mar 07,2024
Mar 07,2024
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I was letting with Macks for the past 8 years , excellent experience with Neel and Kim , nothing but praise for them both.
Communication was excellent , anything that needed fixing was done very quickly.
Yearly maintenance always completed on time.
Very professional letting agency ... would highly recommended ...
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Mar 06,2024
Mar 06,2024
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Lovely, friendly agency to deal with, and were quick to deal with any queries or issues that arose, and I was generally pretty pleased with the property. Unfortunately, some family circumstances meant I needed to move to another city for a while, but would have ...
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Sep 26,2023
Sep 26,2023
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I have entrusted Macks Properties with the management of my property in South Croydon for four years. They take care of all the necessary maintenance, allowing us to take a step back and avoid any day-to-day responsibilities. I am more than happy to recommend their ...
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Jul 08,2022
Jul 08,2022
1
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Our experience with Macks Properties has been exceptional! Neel, Kim and the rest of the team have been incredibly helpful, friendly and professional. Emails were always answered very promptly, thoroughly and clearly. Whenever we had an issue, Neel and Kim would respond immediately and make ...
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Jun 06,2016
Jun 06,2016
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We have just ended a relatively short tenancy of just under 18 months, but Macks Properties have made quite an impression on us.
From the outset we were surprised to find such a lovely property at comparatively affordable rent, and our dealings with Neel and Patricia ...
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Comment on agent fees
Fees were on par with other letting agents we were considering or had rented from in the past.
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Apr 19,2016
Apr 19,2016
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Both Neel and Patricia are a great example of professionalism and work ethic. Over the course of our tenancy, they were responsive, respectful, and understanding. We had a couple of issues with our flat and they did everything they could to find a solution as ...
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Comment on agent fees
Very competitive market fees. Absolutely deserved
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Apr 19,2016
Apr 19,2016
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From the beginning to the end of the tenancy, Neel and Patricia have been excellent in their service and dealings with any issues that arose. Highly professional individuals....
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Comment on agent fees
No renewal fees been collected. Good
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Feb 19,2016
Feb 19,2016
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Neel and Patricia run a very professional outfit. It was clear from the outset how much pride they took in their service. The flat was very modern with a lovely bathroom and kitchen. It was spacious and had lots of natural light. It is clear ...
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Comment on agent fees
Good
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Oct 07,2015
Oct 07,2015
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From the beginning to the end of the tenancy, Neel and Patricia have been excellent in their service and dealings with any issues that arose. Not only this, but we were kept updated with any goings on in the premises and outside.
After renting for ...
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Comment on agent fees
Fees were more than reasonable for the property, area and transport facilities. Excellent value.
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Sep 19,2015
Sep 19,2015
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We have rented through Macks Properties a flat in a somewhat older building. Therefore along the period of our rental there have been different issues, some of them major. Everything has been dealt with by our agent with utmost urgency and professionalism. There have been ...
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Sep 07,2015
Sep 07,2015
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Macks was recommended to me and after a short while it was clear that it was the best decision made in relation to renting out my property. They run an impeccable service and are always on hand to assist. They have taken a weight off ...
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Aug 31,2015
Aug 31,2015
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My partner and I have been using Macks as tenants for only about 6 months, but have had a really great experience so far. We were initially hesitant to use a letting agency, as our previous flats had been through private landlords, but I can't say ...
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Comment on agent fees
Yes, very competitive and affordable with all other major agencies we encountered
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Aug 28,2015
Aug 28,2015
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I use Macks properties as a letting agent after they were recommended by a friend. Having listed my property with two lettings agents, Macks and another high street estate agent, I was shocked at how different the level of service was. Neel was extremely professional, ...
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Aug 27,2015
Aug 27,2015
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Excellent proactive property management from Neel and the team. Always helpful ever since I've moved in. I have absolutely no problem in recommending Macks Properties!...
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Aug 27,2015
Aug 27,2015
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I have used Macks Properties for over 2 years ago as my lettings agent and I can't recommend them highly enough. They have always been professional and dealt with everything in the correct manner. I am a busy professional who hasn't got time to deal with ...
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Aug 27,2015
Aug 27,2015
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I am currently renting a property through Macks Properties. I have nothing but excellent feedback. They are always incredibly helpful, deal with any issues immediately and even helped me move in nearly two years ago as I was struggling on my own. Neel and Patricia ...
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Aug 27,2015
Aug 27,2015
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We've had a great experience with Mack's Properties. In fact since I have been renting I have not had a better experience with a property manager/s. Neel and Patricia are incredibly prompt in responding to any queries and prioritise every hitch that pops up ...
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Aug 25,2015
Aug 25,2015
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Macks Properties have been excellent ever since I started using them nearly three years ago, following a recommendation from a friend. Not only have they helped to source great tenants and carried out all the paperwork with ease, they have also been able to advise ...
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Jul 30,2015
Jul 30,2015
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Would highly recommend Macks Properties rented from them for 3 years. We had a really good landlord tenent relationship with both Neel and Patricia any issues with the property they would sort them out quickly and with no fuss. We also got our deposit back in ...
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Mar 05,2015
Mar 05,2015
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Neel and his staff were always very helpful and quick whenever we requested them. They really take care of you and the property during the tenancy period....
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Jan 08,2015
Jan 08,2015
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Neel and his team are very professional. Issues, should they arise are dealt with, and resolved quickly. Excellent service been a customer for a year and a half would have no problems recommending them....
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Oct 03,2014
Oct 03,2014
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"I contacted Macks Properties and a number of other property management businesses following some general dissatisfaction with my previous managing agent. Neel's speedy response and empathy with our situation was astounding as was their ability to understand, priorities and manage some of the initial outstanding ...
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Comment on agent fees
very competitive and exceeded my expectations all with all round service provided
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Sep 10,2014
Sep 10,2014
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Excellent service from the day I approached them about a prospective tenancy to when I left. Always incredibly prompt when we had any issues around the property and very helpful and professional. Could not ask for better service....
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Aug 14,2014
Aug 14,2014
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Very friendly service- Neel went out of his way to help us on several occasions. We would recommend him to both Tenants and Landlords. He runs a professional service and has been honest and fair in all his dealings with us....
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Comment on agent fees
Fees were fair
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Jul 17,2014
Jul 17,2014
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Good communication between Neel Patel and myself. Also good response to any queries or questions I had while living on the premises.
Fast response to issue regarding hot water when I first moved in. Also good communication via email, telephone and site visits between Neel ...
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Jul 15,2014
Jul 15,2014
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We have been working with Neel at Macks Properties for over 3.5 years, ever since we moved into our flat, and have never had a negative experience. From dealing with contracts to addressing flat maintenance, he is professional, quick to respond, cheerful, responsible and a pleasure ...
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Jul 14,2014
Jul 14,2014
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I received excellent service from Neel and Nicola. Any problems/concerns I had were dealt with promptly and I was always kept updated. They are always professional and pleasant to deal with and have followed up to ensure any problems or queries were resolved....
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Jul 10,2014
Jul 10,2014
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We found out whole experience dealing with Neel Patel at Mack Properties to be excellent. He listened to exactly what we required and was very helpful. Any issues that arose during our tenancy were dealt with in a timely fashion and he was always honest ...
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Jun 23,2014
Jun 23,2014
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The experience of renting from Macks Properties has been excellent. It started with attention to detail and quality; the overall condition and atmosphere of the property was really good, and there was attention to getting the mix of tenants in the building right. All of ...
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Jun 23,2014
Jun 23,2014
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Clear, down to earth communication. Not pushy or agendaed. Honest about timescales and requirements at beginning of tenancy. First time renting so explained process and fees patiently. Really smooth transition into property, fast service. Prearranged all contacts with utilities etc. Responsive (prompt) to contacts and ...
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Jun 22,2014
Jun 22,2014
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We can not speak highly enough of Neel Patel and Mack's properties. Throughout our tenancy Neel always ensured that any issues we came across however small would be dealt with quickly and professionally. Even when we made the decision to end our agreement before the ...
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Jun 08,2014
Jun 08,2014
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I was introduced to Neel through a friend, he managed to sort out a problematic tenant who had not paid rent for months, and for approximately 2 years we have not had a single month without rent. We have tenants come and go, but get thorough ...
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Jun 04,2014
Jun 04,2014
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I was dreading letting out my flat to an unknown stranger especially as I was going to be out of the country for longish periods of time. I contacted a couple of local Letting Agents and was disappointed with their general attitude. Then an old ...
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Jun 02,2014
Jun 02,2014
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This agent exceeded my expectations as they went the extra mile for me as a landlord time and time again.
The property being let out was my first purchased so i was nervous about letting somebody into my home. I needed to find the needle ...
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Neel
(148)
Kim
(62)
Chris
Julian
Kerry
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Contact Neel directly - [email protected]
Last updated at 10:09 AM 20/01/2022 by
Best Letting Agent in Bickley 
Best Letting Agent in BR1 
