87% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
We are a family run Property Management company with 20+ years experience as being Landlords. Established in 2009, we serve Greater London for our Landlords and provide our Tenants with the very best service and pro-active Property Management. This service can be shown through our long term Tenancies and Testimonials we have ...
show more
We are a family run Property Management company with 20+ years experience as being Landlords. Established in 2009, we serve Greater London for our Landlords and provide our Tenants with the very best service and pro-active Property Management. This service can be shown through our long term Tenancies and Testimonials we have received. Our motto is simple, we only Manage properties that we would live in ourselves and provide the best standard of accommodation possible.
Latest Reviews
View all Reviews 161Featured Review
a
reviewed by 'Omer'
Featured Review
a
reviewed by 'Kathleen'
Featured Review
a
reviewed by 'Samuel'
Featured Review
a
reviewed by 'Mayank Patel'
Featured Review
a
reviewed by 'Alex N'
4th Nov 2024
reviewed by 'Jashleen'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 87% | 98% | £0 | £0 |
| Lettings | 100% | 99% | £415 | £2,800 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 30 | 0 | 128 | 1 | 0 | 0 | 0 | 0 | 2 | 0 |
Areas covered
- SE10
- E1
- SE3
- SE4
- SE1
- CR2
- BR1
- CR0
- BR2
- SE6
- BR3
- SE8
- SE20
- SE9
- SE19
- SE13
- E14
- SW11
- EC4
- SW4
Address
20 Southborough Road
Bickley
Kent
BR1 2EB
020 3137 3991
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Featured Review
a
Mar 07,2024
Mar 07,2024
0
people found
this helpful
this helpful
I recently had the pleasure of working with Kim and her team at Macks Properties. From the moment I contacted them, I was impressed by their professionalism and dedication to helping me.
Furthermore, any issues that arose within the house were swiftly and effectively resolved ...
read full review
read full review
Was this helpful?
Yes
Yes
Featured Review
a
Mar 07,2024
Mar 07,2024
0
people found
this helpful
this helpful
I was letting with Macks for the past 8 years , excellent experience with Neel and Kim , nothing but praise for them both.
Communication was excellent , anything that needed fixing was done very quickly.
Yearly maintenance always completed on time.
Very professional letting agency ... would highly recommended ...
read full review
read full review
Was this helpful?
Yes
Yes
Featured Review
a
Mar 06,2024
Mar 06,2024
0
people found
this helpful
this helpful
Lovely, friendly agency to deal with, and were quick to deal with any queries or issues that arose, and I was generally pretty pleased with the property. Unfortunately, some family circumstances meant I needed to move to another city for a while, but would have ...
read full review
read full review
Was this helpful?
Yes
Yes
Featured Review
a
Sep 26,2023
Sep 26,2023
0
people found
this helpful
this helpful
I have entrusted Macks Properties with the management of my property in South Croydon for four years. They take care of all the necessary maintenance, allowing us to take a step back and avoid any day-to-day responsibilities. I am more than happy to recommend their ...
read full review
read full review
Was this helpful?
Yes
Yes
Featured Review
a
Jul 08,2022
Jul 08,2022
1
people found
this helpful
this helpful
Our experience with Macks Properties has been exceptional! Neel, Kim and the rest of the team have been incredibly helpful, friendly and professional. Emails were always answered very promptly, thoroughly and clearly. Whenever we had an issue, Neel and Kim would respond immediately and make ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 16,2017
Oct 16,2017
0
people found
this helpful
this helpful
The Macks property team are the best I have experienced yet. I am speaking as a former tenant and relocation agent. Neel is conscientious, caring, thorough, professional and friendly at all times. He goes above and beyond the call of duty. Patricia is also a ...
read full review
read full review
Comment on agent fees
Standard and fair
Was this helpful?
Yes
Yes
Oct 03,2017
Oct 03,2017
0
people found
this helpful
this helpful
I am very happy to write this review to commend the exceptional professionalism of Neel Patel of Macks Properties. Neel was the letting agent who, in February 2016, took over the management of the flat where I lived between 2012 and 2017. Between February 2016 and September 2017 when I ...
read full review
read full review
Comment on agent fees
N/A
Was this helpful?
Yes
Yes
Aug 30,2017
Aug 30,2017
1
people found
this helpful
this helpful
Our tenant had given notice in November and we had a very short time to find a new tenant and a new agent.
We are relatively new landlords and found Macks properties through allgents after a frustrating experience with a high-street agent.
We had another ...
read full review
read full review
Comment on agent fees
We are perfectly happy with the fees given the quality of service offered by Neel and his team. Very reasonable.
Was this helpful?
Yes
Yes
Aug 30,2017
Aug 30,2017
0
people found
this helpful
this helpful
I don't do reviews, because there easy to ignore, and the chance to win some money was not the incentive to write this one. In fact I decided that i had received such good service, prompt replies to query's, the whole process and service was ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 29,2017
Aug 29,2017
0
people found
this helpful
this helpful
Neel is a very friendly, professional, knowledgeable and approachable Agent.
Even though I used Mack's Properties as a Tenant and was renting temporarily for the short term, I am also a Landlord myself. As a Landlord, I would also feel assured that my own investments ...
read full review
read full review
Comment on agent fees
Very good compared to "High street - Chain" Agents.
Was this helpful?
Yes
Yes
Aug 24,2017
Aug 24,2017
0
people found
this helpful
this helpful
Neel is professional, reliable and approachable. He deals with all enquiries promptly and is that person that goes the extra mile!!
I have been living in a property managed by Neel for over three years and I have to say it has been an absolute ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Jul 27,2017
Jul 27,2017
0
people found
this helpful
this helpful
I found my self renting a lovely property through Macks Properties with Neel my main source of contact. He is experienced and attentive, always gave ample notice when needed and respected my privacy.
Macks Properties will be my first point of call when looking to ...
read full review
read full review
Comment on agent fees
Good Fees
Was this helpful?
Yes
Yes
Jun 26,2017
Jun 26,2017
0
people found
this helpful
this helpful
Neel was an amazing agent. Always really quick to reply and deeply helpful. Exactly the type of agent you would expect to deal with. Highly recommended for your next project!!...
read full review
read full review
Comment on agent fees
Don't have anything to compare with, but the cost looked absolutely fine
Was this helpful?
Yes
Yes
Jun 26,2017
Jun 26,2017
0
people found
this helpful
this helpful
By: 'Shane'
ï³ Aug 31,2016
Branch: Bourne Road, First Floor South Studio, Peills Courtyard
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: Br3
I would highly recommend Macks properties and Neel. I lived in my house for 3 years and didn't have any problems. If I ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 22,2017
Jun 22,2017
0
people found
this helpful
this helpful
Thank you, Neel for taking such great care of my flatmate and I. He had been so kind and understanding towards many of our situations, even when we unintentionally give him a hard time. We thank you for always being there to help and continued ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Jun 21,2017
Jun 21,2017
0
people found
this helpful
this helpful
Neel was a breath of fresh air in what is usually such a horrible process. He was honest, attentive and thorough every step of our tenancy....
read full review
read full review
Comment on agent fees
Reasonable
Was this helpful?
Yes
Yes
Feb 24,2017
Feb 24,2017
0
people found
this helpful
this helpful
Neel has looked after my partner and I for the past 2 years in our property. It has been a pleasure having him as an estate agent; he has always been very approachable and accommodating to our needs. On the few occasions we had a slight ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Sep 19,2016
Sep 19,2016
0
people found
this helpful
this helpful
Macks properties were fantastic! I cannot complain about any area of their service. Neel is professional, friendly, flexible and very helpful. Neel always replies promptly to emails and repairs were done on the flat quickly. The property for me felt very safe, clean and well ...
read full review
read full review
Comment on agent fees
Average
Was this helpful?
Yes
Yes
Sep 15,2016
Sep 15,2016
0
people found
this helpful
this helpful
I have used Neel a number of yimes and he always goes the extra mile. For this reason he is only agent I would recommend. Everyone I have recommended him to has thanked me for it....
read full review
read full review
Comment on agent fees
Completely fair and transparent.
Was this helpful?
Yes
Yes
Sep 08,2016
Sep 08,2016
0
people found
this helpful
this helpful
My partner and I have been renting our flat through Macks now for 1.5 years, and our experience from day one has been top-notch. Neel and Patricia have always been professional and courteous, but above all else, they genuinely care about our best interests and go ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Sep 01,2016
Sep 01,2016
0
people found
this helpful
this helpful
I am a client that resides overseas. The service provided by Neel Patel has been nothing but excellent, professional, committed and not comparable to any other agent.
The personal client dedication that he has shown, I have not had with agents. I am one of ...
read full review
read full review
Comment on agent fees
Very reasonable and incomparable to the big boys.
Was this helpful?
Yes
Yes
Aug 31,2016
Aug 31,2016
1
people found
this helpful
this helpful
I've never heard anybody rave about an Estate Agent like they do about Neel/Macks. I was recommended by two friends who have let their flats through him for a number of years, and he has entirely lived up to expectations. He knows the market ...
read full review
read full review
Comment on agent fees
Very reasonable.
Was this helpful?
Yes
Yes
Aug 31,2016
Aug 31,2016
0
people found
this helpful
this helpful
Neel is a great Landlord, from the very beginning i knew I was in safe hands. Never a problem and anytime i called, they were always reliable and fast. We rented the property for a couple of years and everything went smoothly. I can only ...
read full review
read full review
Comment on agent fees
good fees and no inflated tenancy is a welcome plus, that you will find with Macks properties.
Was this helpful?
Yes
Yes
Aug 31,2016
Aug 31,2016
0
people found
this helpful
this helpful
With my first contact, they find me a really nice flat with all the principal criteria I was looking for! The visit with Patricia immediately made me want to live there, and on my first day Neel welcome me with all the necessary explanation I ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 31,2016
Aug 31,2016
0
people found
this helpful
this helpful
Neel was recommended by my colleague when I was experiencing troubles with my previous high street agents. I switched to Neel's service for about half a year now. I am always impressed by his professional standard. He charges very reasonable agency fee, always attend to ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 31,2016
Aug 31,2016
0
people found
this helpful
this helpful
I would highly recommend Macks properties and Neel and his team. From first contact the service was exceptional and I'm now approaching 2 years in my current property with Macks and would continue to highly recommend them to friends and family, hence the 5 stars....
read full review
read full review
Comment on agent fees
The agents fees were good in comparison to other agents fees in the market.
Was this helpful?
Yes
Yes
Aug 31,2016
Aug 31,2016
0
people found
this helpful
this helpful
Neel is fantastic nothing is ever too much trouble and everything is done in a timely efficient manner. He is by far the best agent I have used and we have used many over the years - as a customer you feel like you get ...
read full review
read full review
Comment on agent fees
Great value
Was this helpful?
Yes
Yes
Aug 31,2016
Aug 31,2016
0
people found
this helpful
this helpful
Flawless. Can't fault the service at all, friendly yet professional, knowledgable yet accessible and no query is too small. No pressure or hard sell, helpful advice and any maintenance issue dealt with swiftly and efficiently....
read full review
read full review
Comment on agent fees
The fees are standard, they're neither extortionate nor ridiculously cheap either
Was this helpful?
Yes
Yes
Aug 17,2016
Aug 17,2016
0
people found
this helpful
this helpful
From the first encounter with Neel and his team, I knew that I was in good hands. He explained all about the property to me-the potential pitfalls as well as the selling points. The process of getting the house was quick and smooth. My situation ...
read full review
read full review
Comment on agent fees
Excellent. Well-priced.
Was this helpful?
Yes
Yes
Aug 14,2016
Aug 14,2016
0
people found
this helpful
this helpful
After renting with many larger letting agents over the years we found Mack's Properties to be a refreshing change. Being an independent family business we found that the agents are able to work with you more directly on a personal level. Mack's properties have been ...
read full review
read full review
Comment on agent fees
Very Good / Renewal Non existant
Was this helpful?
Yes
Yes
Jul 29,2016
Jul 29,2016
0
people found
this helpful
this helpful
Neel and Patricia thank you so much for being so communicative and supportive. It is very rare to find agents who get to be personally involved and care so much for the tenant. Neel has been more than helpful and understanding and we were so ...
read full review
read full review
Comment on agent fees
Fees twere extremely low comparing to the outrageous amounts of money other agencies ask.
Was this helpful?
Yes
Yes
Jul 19,2016
Jul 19,2016
0
people found
this helpful
this helpful
Neel and Patricia are both great people. They communicated quickly and professionally and whenever there was a problem, they dealt with it promtly. The agency has been very cooperative. Very pleased with their service....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 15,2016
Jun 15,2016
0
people found
this helpful
this helpful
We had a short in between let of just 6 months - ~Neal and Patricia were lovely to deal with. I wish our new lettings agency were as nice as them! If you want understanding, kindness and flexibility then Macks are the ones to go with....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 09,2016
Jun 09,2016
0
people found
this helpful
this helpful
Neel is one of the most professional agents I have worked with who strives to provide a personalised service. He doesn't compromise on quality which stands out above the thousands of estate agents out there. Patricia is brilliant with her communication and is always helpful. ...
read full review
read full review
Comment on agent fees
Very competitive
Was this helpful?
Yes
Yes
Jun 09,2016
Jun 09,2016
0
people found
this helpful
this helpful
This is easily the most professional outfit I have used in renting property. Neel and Patricia are available for any query and deal with problems swiftly and accurately whether by telephone or email. Their fees are very competitive. Neel is very personable and always keeps ...
read full review
read full review
Comment on agent fees
Very competitive and reasonable fees esepcially given the excellentservice provdided
Was this helpful?
Yes
Yes
Neel
(148)
Kim
(62)
Chris
Julian
Kerry
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Contact Neel directly - [email protected]
Last updated at 10:09 AM 20/01/2022 by
Best Letting Agent in Bickley 
Best Letting Agent in BR1 
