87% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
We are a family run Property Management company with 20+ years experience as being Landlords. Established in 2009, we serve Greater London for our Landlords and provide our Tenants with the very best service and pro-active Property Management. This service can be shown through our long term Tenancies and Testimonials we have ...
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We are a family run Property Management company with 20+ years experience as being Landlords. Established in 2009, we serve Greater London for our Landlords and provide our Tenants with the very best service and pro-active Property Management. This service can be shown through our long term Tenancies and Testimonials we have received. Our motto is simple, we only Manage properties that we would live in ourselves and provide the best standard of accommodation possible.
Latest Reviews
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a
reviewed by 'Omer'
Featured Review
a
reviewed by 'Kathleen'
Featured Review
a
reviewed by 'Samuel'
Featured Review
a
reviewed by 'Mayank Patel'
Featured Review
a
reviewed by 'Alex N'
20th Dec 2024
reviewed by 'Abacus Magnetics'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 87% | 98% | £0 | £0 |
| Lettings | 100% | 99% | £415 | £2,800 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 33 | 0 | 130 | 1 | 0 | 0 | 0 | 0 | 2 | 0 |
Areas covered
- SE10
- E1
- SE3
- SE4
- SE1
- CR2
- BR1
- CR0
- BR2
- SE6
- BR3
- SE8
- SE20
- SE9
- SE19
- SE13
- E14
- SW11
- EC4
- SW4
Address
20 Southborough Road
Bickley
Kent
BR1 2EB
020 3137 3991
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
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Featured Review
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Mar 07,2024
Mar 07,2024
0
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I recently had the pleasure of working with Kim and her team at Macks Properties. From the moment I contacted them, I was impressed by their professionalism and dedication to helping me.
Furthermore, any issues that arose within the house were swiftly and effectively resolved ...
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Mar 07,2024
Mar 07,2024
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I was letting with Macks for the past 8 years , excellent experience with Neel and Kim , nothing but praise for them both.
Communication was excellent , anything that needed fixing was done very quickly.
Yearly maintenance always completed on time.
Very professional letting agency ... would highly recommended ...
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Mar 06,2024
Mar 06,2024
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Lovely, friendly agency to deal with, and were quick to deal with any queries or issues that arose, and I was generally pretty pleased with the property. Unfortunately, some family circumstances meant I needed to move to another city for a while, but would have ...
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Sep 26,2023
Sep 26,2023
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I have entrusted Macks Properties with the management of my property in South Croydon for four years. They take care of all the necessary maintenance, allowing us to take a step back and avoid any day-to-day responsibilities. I am more than happy to recommend their ...
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Jul 08,2022
Jul 08,2022
1
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Our experience with Macks Properties has been exceptional! Neel, Kim and the rest of the team have been incredibly helpful, friendly and professional. Emails were always answered very promptly, thoroughly and clearly. Whenever we had an issue, Neel and Kim would respond immediately and make ...
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Jun 19,2020
Jun 19,2020
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Macks Property provided timely and professional help in my search for a flat in London.
It was a pleasure working with them....
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Jun 03,2020
Jun 03,2020
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Friendly and efficient service for three years!
We have had an amazing agent in Neel Patel He has been very efficient but approachable and friendly. He has kept in contact with me on a regular basis and no questions or queries were to much for ...
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May 14,2020
May 14,2020
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I can't even explain how grateful I am to Mack Properties, I was coming from the worst nightmare ever with Dexters (which made me waste money, time and mental energy) and I don't know if I could have survived another terrible experience like that. Fortunately ...
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Apr 28,2020
Apr 28,2020
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We have found Macks Properties outstanding and always ready to go the extra mile to help both landlord and tenant.
John and Maureen Hunter....
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Feb 11,2020
Feb 11,2020
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Very impressive service all round. Not only were the entry and exit procedures very easy, but while living in the property, whatever issue I raised was rectified almost immediately. The website that Macks uses for tenants to raise maintenance issues is a great idea and ...
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Dec 08,2019
Dec 08,2019
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I was a tenant of a flat in Beckenham for 15 months and dealt with Neel multiple times over the course of my tenancy. Neel was always professional, supportive and went out of his way to help with any issues in this time. At the end ...
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Nov 26,2019
Nov 26,2019
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I rented a property through Macks Properties. Excellent service throughout the tenancy. Everything went smoothly from moving in to moving out. Would definitely recommend....
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Oct 23,2019
Oct 23,2019
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Best estate agent I've ever worked with and as a both tenant and flat owner, I've worked with a few. Neel is professional, great with communication and very empathetic. Would highly recommend!...
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Sep 23,2019
Sep 23,2019
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Neel has been Very professional, and helpful and efficient throughout. Had a very good experience. I Will definitely recommend him....
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Jul 23,2019
Jul 23,2019
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Neel Patel is a wonderful landlord. Very kind and quick to sort any problems, easy to contact and always very helpful. I would definitely recommend Mack's Properties to anyone who is considering renting from them....
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May 01,2019
May 01,2019
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I was tenant of neels the manager of mack properties for 2 years.i was very well accommodated.if I had any problems with the property.it was dealt with promptly and professionally.
The property was decorated and maintained to a high standard.i only moved ...
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Comment on agent fees
Good
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Apr 29,2019
Apr 29,2019
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Macks Properties has been my agency for the past 4 years. They have been prompt and efficient in dealing with all my requests and conducted their activity in a fair and satisfactory manner. I would recommend them....
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Apr 17,2019
Apr 17,2019
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We rented a property through Mack's Properties and every step of the way, through contracts and deposits to disputes with the cafe downstairs (there were issues with a water supply that were not in our control), Neel was very helpful and made the effort to ...
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Mar 25,2019
Mar 25,2019
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Right from the very moment I wasn't introduced to Neel, the service has been impeccable. Neel was very prompt in viewing the property, putting it on the market and processing all necessary paperwork for the transaction. Neel is very approachable, share's his honest opinion and ...
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Comment on agent fees
Very reasonable!
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Mar 14,2019
Mar 14,2019
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Professional, friendly, very welcoming, caring for both tenant and landlord, arrangements made really quickly. Very approachable and answering all questions asked....
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Mar 13,2019
Mar 13,2019
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I have no other way to say that Mr. Neel has been perfect in his duties since the beginning. he helped me out at any time in any aspect of the renting procedure and he has been always ready to help during the whole period ...
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Comment on agent fees
they are worth any penny
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Mar 04,2019
Mar 04,2019
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Neel was always extremely helpful , quick to respond to emails, queries and issues during the length of my three years tenancy at the property. I received my deposit back promptly after moving out.
Best letting agency I have used in all the years I have ...
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Feb 08,2019
Feb 08,2019
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I would definitely recommend Macks Properties. Neel has made this whole rental experience fantastic and has been extremely friendly since the beginning. Whenever there is an issue, he offers helpful solutions and have it resolved quickly.
Unfortunately I had to relocate for work, but otherwise ...
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Jan 31,2019
Jan 31,2019
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I have dealt with Neel from day 1 and I have to say he is fantastic. Any little problem, which I have had with the flat he has sorted super quick. I would recommend any family member or friend to use Macks properties....
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Comment on agent fees
Fee prices are lower than others.
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Oct 08,2018
Oct 08,2018
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Neel is by far the best estate agent I have dealt with ever. A genuinely nice guy, courteous, understanding and quick at communicating - very rare to come across in London. No hidden fees or costs, lame excuses or fake helpfulness - it really feels ...
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Aug 31,2018
Aug 31,2018
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Neel & the team there have looked after my properties for a number of years now without fault. I have only ever had negative experiences with his high street competitors and since hanging over the management to him it's been great.
As a landlord with properties ...
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Comment on agent fees
Very competitive & value for money
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Aug 23,2018
Aug 23,2018
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We've been tenants since 2009 and couldn't have had a better agent and landlord! Very welcoming, right from the beginning. When there has been a problem (usually minor issues and very few in all these years we're tenants at this property), Neel directly offered quick solutions, ...
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Aug 21,2018
Aug 21,2018
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Everything with Macks Properties has been simple and straightforward. Neel is a down to earth, approachable guy who does what he can to help out in any given situation. Would not hesitate to recommend them to other customers....
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Comment on agent fees
Lower than average, so overall good.
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Aug 20,2018
Aug 20,2018
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Neel Patel at Macks Properties has been managing the tenancy of my flat for the past year. I always find Neel to be very helpful, reliable and thorough and provides exactly the sort of management that I was looking for....
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Comment on agent fees
The management charges are very competitive and in my experience are well earned.
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Aug 20,2018
Aug 20,2018
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Fast and efficient help and great communication. Always was quick to come check it any problems with the flat and did a good job of keeping it running well....
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Aug 20,2018
Aug 20,2018
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When we met Neel closer to 3.5 years ago he took the time and effort to listen keenly to our wants and needs (a long list indeed)
He showed us 3 of his properties which all fitted the bill and we moved into one a few weeks ...
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Comment on agent fees
Good
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Aug 16,2018
Aug 16,2018
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Neel is a very friendly agent who is quick to return calls and makes sure that all queries are dealt with efficiently. From the first viewing right through to move in and beyond, Neel has been very professional, kept in touch and always worked around ...
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Comment on agent fees
Good - very fair.
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Jul 31,2018
Jul 31,2018
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Neel made great efforts to make sure the whole moving in and out process ran as smoothly as possible. He conducts himself with great proffesionalism and also builds a raport with you so that if there is ever any queries you feel comfortable enough to ...
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Comment on agent fees
Good
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Jun 25,2018
Jun 25,2018
0
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Neel was extremely polite and professional right from the start. Best experience with any estate agency ever! Would highly recommend...
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Comment on agent fees
Fair
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May 31,2018
May 31,2018
0
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Great service, always very easy to get hold of, helpful and honest. We have lived in London for years and rented many properties but Mack's and Neel are definitely the best we have come across....
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Comment on agent fees
Good
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Neel
(151)
Kim
(65)
Julian
Chris
Kerry
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Contact Neel directly - [email protected]
Last updated at 10:09 AM 20/01/2022 by
Best Letting Agent in Bickley 
Best Letting Agent in BR1 
