Macks Properties
5/5, 161 reviews
99% recommended
87% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
We are a family run Property Management company with 20+ years experience as being Landlords. Established in 2009, we serve Greater London for our Landlords and provide our Tenants with the very best service and pro-active Property Management. This service can be shown through our long term Tenancies and Testimonials we have ... show more We are a family run Property Management company with 20+ years experience as being Landlords. Established in 2009, we serve Greater London for our Landlords and provide our Tenants with the very best service and pro-active Property Management. This service can be shown through our long term Tenancies and Testimonials we have received. Our motto is simple, we only Manage properties that we would live in ourselves and provide the best standard of accommodation possible.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 87% 98% £0 £0
Lettings 100% 99% £415 £2,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
30 0 128 1 0 0 0 0 2 0
Areas covered
  • SE10
  • E1
  • SE3
  • SE4
  • SE1
  • CR2
  • BR1
  • CR0
  • BR2
  • SE6
  • BR3
  • SE8
  • SE20
  • SE9
  • SE19
  • SE13
  • E14
  • SW11
  • EC4
  • SW4
Address

20 Southborough Road
Bickley
Kent
BR1 2EB
020 3137 3991

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NLA
Latest Properties

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“We were renting out a property under Macks Pr......”

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Nov 04,2024
Minithumbup
Neel
Kim
By: 'Jashleen'
Nov 04,2024
0 people found
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We were renting out a property under Macks Properties for one year and they were amazing throughout our entire time there. They were very quick to respond to issues we were facing and in helping us resolve them. We also appreciated the regular check-ins for ...
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“The most friendly and helpful agency...”

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Nov 04,2024
Minithumbup
Kim
Neel
By: 'Lauren'
Nov 04,2024
0 people found
this helpful
I was a tenant with Macks Properties for 3 years and it was a pleasure. From moving in to moving out the process was easy and the team were supportive. If I ever had a problem with the flat it was fixed quickly and caused me ...
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“I have been 10 years with Macks Properties an......”

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Oct 01,2024
Minithumbup
Neel
By: 'Kristina Siaulyte'
Oct 01,2024
0 people found
this helpful
I have been 10 years with Macks Properties and can tell it’s been the best service I could wished for. It’s hard now with new property as Neel and team set very high standards and they are not even close.. ugh! Wish this team ...
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“Macks Properties are great people to rent a p......”

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Sep 30,2024
Minithumbup
Kim
Julian
By: 'Mark Thomson'
Sep 30,2024
0 people found
this helpful
Macks Properties are great people to rent a property from: always helpful, communicative and constructive. They really take care of their tenants, and are unfailingly positive and solution-focused. I was a tenant for 11 years and from day one they have been super efficient, engaged and ...
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“Excellent, never had any issues and they were......”

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Sep 03,2024
Minithumbup
Kim
Neel
By: 'J'
Sep 03,2024
0 people found
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Excellent, never had any issues and they were so quick to respond to emails. Brilliant all round!...
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“Very positive experience...”

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Aug 05,2024
Minithumbup
Neel
By: 'Ed'
Aug 05,2024
0 people found
this helpful
Neel managed us throughout our tenancy and was fantastic. He was incredibly professional, responsive and friendly at all times. We felt very lucky having him looking after us....
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“Had a great experience with Mack’s when renti......”

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Aug 02,2024
Minithumbup
Kim
Neel
By: 'Gabby'
Aug 02,2024
0 people found
this helpful
Had a great experience with Mack’s when renting our flat, always helped us when needed and very friendly. Thank you!...
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“Professional, friendly and great communication....”

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Jul 02,2024
Minithumbup
Kim
Neel
By: 'Rebecca'
Jul 02,2024
0 people found
this helpful
I lived at my flat in South Norwood for five years and throughout that time Neel and the team at Macks were always professional, considerate and quick to respond to any issues....
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“Great from start to finish....”

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May 13,2024
Minithumbup
Kim
Neel
By: 'Emilie'
May 13,2024
0 people found
this helpful
Macks were great from start to finish. We always found them to be responsive, kind and thorough. We have since had a bad experience with another agent which has made us appreciate Kim, Neel and the rest of the team even more!...
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“Exceptional Service and Professionalism at Macks Properties...”

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Apr 16,2024
Minithumbup
By: 'Kai Zhang'
Apr 16,2024
0 people found
this helpful
I recently had the pleasure of working with Macks Properties for my rental needs, and I must say, the experience was outstanding. The team, especially Neel, was exceptionally professional throughout the process. They were always punctual for appointments, making viewing multiple properties seamless. Their organization ...
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“Rented a property through Macks Properties...”

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Feb 07,2024
Minithumbup
Neel
Kim
By: 'Archie'
Feb 07,2024
0 people found
this helpful
Rented a property through Macks Properties for two and a half years. Everyone at the agency is very helpful and professional. Any issues we had while in the flat were sorted promptly. I would recommend them to anyone looking to rent!...
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“Positive experiences with Macks Properties...”

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Sep 13,2023
Minithumbup
Kim
Neel
By: 'Ye'
Sep 13,2023
1 people found
this helpful
We are the tenants using services provided by Macks Properties. They are very professional in their approach to work. Communication was clear and they are always prompt in answering our queries. The processes for various activities were all clearly explained and easy to follow, e....
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“Very good service, definitely recommend work ......”

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Aug 26,2023
Minithumbup
Neel
Kim
By: 'Dimi'
Aug 26,2023
0 people found
this helpful
Very good service, definitely recommend work with Neel and Kim 👍...
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“Friendly service, helpful staff...”

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Feb 20,2023
Minithumbup
Kim
Neel
By: 'Mandy B'
Feb 20,2023
0 people found
this helpful
Have lived in a property managed by Macks properties for the last 3 years. Has been a pleasure to deal with them as Neel and Kim are extremely approachable and friendly and quick to deal with any problems that arose during my tenancy. I would highly ...
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“Kim and Neel have been fantastic property man......”

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Dec 15,2022
Minithumbup
Kim
Neel
By: 'Rosa'
Dec 15,2022
0 people found
this helpful
Kim and Neel have been fantastic property managers. Their communication is excellent, and any issue (big or small) that I had during my tenancy was addressed quickly. Highly recommended!...
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“Neel is the best in the business! He and Kim,......”

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Dec 13,2022
Minithumbup
Neel
Kim
By: 'VF'
Dec 13,2022
0 people found
this helpful
Neel is the best in the business! He and Kim, are very friendly, efficient and really helpful. I have rented a property for coming up to 6 years, and although very few issues occurred, when they did, they were resolved quickly. When I move back to ...
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“Honest, efficient and understanding - highly recommend!...”

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Dec 01,2022
Minithumbup
Kim
Neel
By: 'Josephine'
Dec 01,2022
0 people found
this helpful
Honest, efficient and understanding - I had only ever had bad experiences with Estate Agents in London until I dealt with the Macks team. Neel, Kim and Chris have been absolutely wonderful and treated us with care and consideration. Highly recommend!...
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By: Kim Carpenter
Dec 02, 2022
View all comments (1)
Thanks for your comments Josephine, we really appreciate them......good luck in Oz! ...

“super happy with service from the day i first......”

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Sep 28,2022
Minithumbup
Neel
By: 'Laser'
Sep 28,2022
0 people found
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super happy with service from the day i first contacted Neel to the day we left the property, we had to leave property early and Neel went far and beyond to help us out its a shame the rating only goes to 5 stars as this ...
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“Review...”

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Sep 27,2022
Minithumbup
Neel
Kim
By: 'Amanta'
Sep 27,2022
0 people found
this helpful
Mr Neel Patel has been a big help for the whole process. Without his help it was very difficult sorting out the things. I have the best experience with the Macks Property and I suggest to people to choose the same service. I wish to ...
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“10/10...”

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Sep 22,2022
Minithumbup
Neel
Kim
By: 'Matt'
Sep 22,2022
0 people found
this helpful
Neel and Kim were fantastic throughout the tenancy. No problems at all with contacting them, regarding all aspects of the tenancy and any issues that arose. Swift and helpful responses, plus a quick turnaround for returning my deposit at the end. All-in-all a great example ...
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“Fantastic service ......”

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Aug 16,2022
Minithumbup
Neel
By: 'Meera Gajre'
Aug 16,2022
0 people found
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Really reliable, responded to emails quickly and the whole check in and out process was very smooth. Would definitely recommend...
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“I can't rate Neel, Kimberly, chris and the te......”

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Jul 19,2022
Minithumbup
Kim
Neel
By: 'Paul edwards'
Jul 19,2022
0 people found
this helpful
I can't rate Neel, Kimberly, chris and the team highly enough. They can't be more helpful if anything goes wrong and they are always so nice. In an industry where let's face it there are a few dodgers, these guys are a credit to the ...
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“They were great. Generally they respond withi......”

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May 24,2022
Minithumbup
Neel
By: 'Stefan'
May 24,2022
0 people found
this helpful
They were great. Generally they respond within a day and are eager to help with any issue they have. In my case I had a sink problem that got solved in one day and they tried to work around my own schedule....
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“Communication and customer service is clearly......”

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Apr 20,2022
Minithumbup
Kim
Neel
By: 'Kelly and Jason'
Apr 20,2022
0 people found
this helpful
Communication and customer service is clearly a strong point of both Neel and Kim's. They responded quickly to any emails and queries that we had, and always found a suitable resolution for us. We have experienced a number of letting agents/ management agencies and our ...
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“Good guys agency...”

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Apr 20,2022
Minithumbup
Neel
By: 'Anna'
Apr 20,2022
0 people found
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My experience with Macks Properties and more specifically with Neel has been great from the beginning - would completely recommend 10/10...
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“Amazing!...”

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Apr 13,2022
Minithumbup
By: 'Jeanne'
Apr 13,2022
0 people found
this helpful
Amazing! Neel was beyond nice and helpful throughout the process of arranging the paperwork, viewing the property and any other request we had. Great communication and always happy to help. Would definitely recommend as it made the whole process much easier....
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“Reliable and trustworthy...”

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Mar 22,2022
Minithumbup
Kim
Neel
By: 'MNV'
Mar 22,2022
0 people found
this helpful
I lived in a property managed my Macks Properties for 1,5 years. They were always easy to reach and issues were fixed without delays. I highly recommend them for anyone looking to rent in southeast London!...
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“Quick reply for the service during the stay, ......”

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Mar 15,2022
Minithumbup
Neel
By: 'Renyang'
Mar 15,2022
0 people found
this helpful
Quick reply for the service during the stay, as well as for move-out check and deposit return. The agent has been really helpful and responsible in finding the best solution for both tenant and landlord during the covid period. I would really recommend go for ...
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“I lived in one of their property for nearly t......”

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Mar 11,2022
Minithumbup
Kim
Neel
By: 'Javed'
Mar 11,2022
0 people found
this helpful
I lived in one of their property for nearly two years. The leasing was done during Covid lockdown with best of service possible. Neel is a very nice person. I found him very supportive and customer focused. It was the best experience for me in ...
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“First class, efficient, friendly and professi......”

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Feb 21,2022
Minithumbup
Neel
By: 'Akita'
Feb 21,2022
0 people found
this helpful
First class, efficient, friendly and professional service from start to finish arranging the letting of my flat. Amazing thank you...
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Staff picture Neel
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Staff picture Kim
(62)
No image available Chris
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact Neel directly - [email protected]
Last updated at 10:09 AM 20/01/2022 by

Awards won by Macks Properties

Regional Awards won by Macks Properties

Individual Branch Awards

Bickley, BR1



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Macks Properties