Maalems
4.8/5, 313 reviews
95% recommended
97% sales valuation accuracy
97% sales fee satisfaction
97% lettings valuation accuracy
96% lettings fee satisfaction



Property Features

A progressive independent company providing a dedicated, tailored and professional service that incorporates many years of experience with a sound knowledge of the market with a flexible and personable approach that you expect. show more A progressive independent company providing a dedicated, tailored and professional service that incorporates many years of experience with a sound knowledge of the market with a flexible and personable approach that you expect.
Maalems - Click to Visit Our Website

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 97% £300,000 £5,430,000
Lettings 97% 96% £550 £6,900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
68 1 98 9 61 4 64 1 6 1
Areas covered
  • All London SW
Address

344 Garratt Lane
Earlsfield,London
Greater London
SW18 4EL
0208 875 9200

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS TDS
Latest Properties

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Images & Videos

“We have just started renting through Maalems ......”

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Sep 25,2022
Minithumbup
Alessandro
By: 'Hannah'
Sep 25,2022
0 people found
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We have just started renting through Maalems and they have been great. Alessandro and the team have been very friendly and helpful since the start, organising viewings and guiding us through the rest of the process - offering advice and answering all our questions. They ...
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“James and the team helped us buy our property......”

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Sep 13,2022
Minithumbup
James
By: 'Tom'
Sep 13,2022
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James and the team helped us buy our property and delivered an excellent service throughout the process. James was very efficient and responsive, making the process simple and painless. I would definitely recommend Maalems to any buyers in Earlsfield....
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“Alessandro helped us no end in finding a prop......”

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Sep 05,2022
Minithumbup
Alessandro
By: 'James'
Sep 05,2022
0 people found
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Alessandro helped us no end in finding a property to rent and we are incredibly happy with our current address. It is just what we’re looking for! Alessandro was proactive and dedicated and we are exceptionally happy with the service he provided....
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“Fantastic estate agents!...”

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Sep 05,2022
Minithumbup
James
Alex
By: 'Olivia'
Sep 05,2022
0 people found
this helpful
Fantastic estate agents! We bought a property through Maalems and their service was great from start to finish. They were responsive to all our queries and made sure the whole buying process went smoothly. Compared to other estate agents we have dealt with, Maalems have ...
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“Very happy with the team at Maalems, as they ......”

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Sep 02,2022
Minithumbup
Alex
James
By: 'Brent Randall'
Sep 02,2022
0 people found
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Very happy with the team at Maalems, as they provided good advice and also listened to our needs and opinions....
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“Thank you to James and his team at Maalems fo......”

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Aug 16,2022
Minithumbup
James
By: 'K'
Aug 16,2022
0 people found
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Thank you to James and his team at Maalems for selling my property. I was impressed how quickly emails were answered and the professionalism of James and the team was outstanding. James was super helpful and guided me through the selling process. Overall a unique, ...
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“Had an extremely positive experience with Maa......”

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Aug 04,2022
Minithumbup
Alessandro
By: 'Alex'
Aug 04,2022
0 people found
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Had an extremely positive experience with Maalems and in particular Alessandro for our move into a rental property from viewing through to completion. Everything was clear and sorted efficiently from Alessandro and the team and would thoroughly recommend Maalems to friends and family....
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“Helpful and Quick...”

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Aug 03,2022
Minithumbup
Alessandro
By: 'Riddhi'
Aug 03,2022
0 people found
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The agents are very helpful and get matters sorted quickly and efficiently, helped us get our references and guided us through any questions we had....
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“Unrivialed First Class Experience....”

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Jul 27,2022
Minithumbup
Leah Allam
Alessandro
By: 'Mark James O'Donnell'
Jul 27,2022
0 people found
this helpful
Fantastic experience all around. Leah and Alessandro have been a joy to deal with. Both very friendly and helpful and extremley responsive to any issues and enquiries I have had. If I could give them 6 stars I would. Thanks for all your help guys, I ...
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“The best estate agents we have worked with. J......”

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Jun 14,2022
Minithumbup
James
Alessandro
By: 'Richard Chapple'
Jun 14,2022
0 people found
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The best estate agents we have worked with. James and the team were helpful, friendly and transparent throughout the entire buying process. Responded to emails quickly and just generally made the whole process as easy and hassle-free as possible from their side - extremely refreshing ...
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“Great experience as new tenants with Maalems ......”

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May 11,2022
Minithumbup
Leah Allam
Alessandro
By: 'Anna'
May 11,2022
0 people found
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Great experience as new tenants with Maalems - Alessandro and Leah were friendly and helpful when we had questions or problems, quick to respond and really quick at getting us in for a viewing....
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“We used Maalems to find us place to live. Kno......”

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May 06,2022
Minithumbup
Alessandro
By: 'Albertas'
May 06,2022
0 people found
this helpful
We used Maalems to find us place to live. Knowing current brutal market Alessandro helped us to secure the property quickly. We love the place and can't thank Alessandro enough. Thank you, you are a star! Albertas & Asta...
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“Personal, great team - league of their own...”

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Apr 20,2022
Minithumbup
James
By: 'Emma Hamilton'
Apr 20,2022
0 people found
this helpful
We've worked with James and the team for a few years now, both on the purchase & sale of our property, as well as working with the Lettings team on property management. Having experienced other 'larger' agencies in the area, Maalems approach was much more personal, ...
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“I have not got a bad word to say about Maalem......”

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Mar 08,2022
Minithumbdown
Leah Allam
Felix
By: 'Alex'
Mar 08,2022
0 people found
this helpful
I have not got a bad word to say about Maalems. Maalems always found suitable tenants for my rental property over a 5 year period. No need to look any further when it came to selling the property. Always very professional and efficient. Thank you James, ...
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“Maalems, namely Alessandro, were great throug......”

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Mar 08,2022
Minithumbup
Alessandro
By: 'Sam Aviss'
Mar 08,2022
0 people found
this helpful
Maalems, namely Alessandro, were great throughout the whole process and helped us greatly in finding a new rental property in Earlsfield. I would highly recommend using Maalems to anyone that wants an honest, high-quality and professional service....
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“The Best in the Buisness!...”

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Feb 21,2022
Minithumbup
Leah Allam
Magda
By: 'matthew young'
Feb 21,2022
0 people found
this helpful
I've now just entered into my 5th year with Maalems renting and managing my property and I couldn't be happier with our relationship. I've just had new tenants sign up for 2 years and can not speak highly enough of everyone at Maalems. When I look ...
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“Great service great team! very happy. Sold......”

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Feb 20,2022
Minithumbup
James
Magda
By: 'Tony'
Feb 20,2022
0 people found
this helpful
Great service great team! very happy. Sold my house with this team, after having it rented (fully managed) for the previous 7 years. Re rental: all excellent, in terms of vetting, inventory, financials, and maintenance updates in a very timely manner Re sale: excellent service, was ...
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“Excellent experience of Maalems in our recent......”

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Jan 18,2022
Minithumbup
James
By: 'Cameron'
Jan 18,2022
0 people found
this helpful
Excellent experience of Maalems in our recent purchase. James in particular really went above and beyond; he was extremely knowledgable of the sales process (this seems like a silly thing to say but lots of estate agents don't really understand the legal side of the ...
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“Appreciation...”

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Dec 27,2021
Minithumbup
James
Alessandro
By: 'Bonnie'
Dec 27,2021
0 people found
this helpful
We bought a property through Maalems. As a first-time buyer, we knew little about the procedures. James was very knowledgeable and responsive. He would patiently, but promptly, answer our many queries and explain the purchase procedure to us. The rest of the staff at Maalems ...
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“Appreciation...”

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Dec 27,2021
Minithumbdown
James
Alessandro
By: 'Bonnie'
Dec 27,2021
0 people found
this helpful
We bought a property through Maalems. As a first-time buyer, we knew little about the procedures. James was very knowledgeable and responsive. He would patiently, but promptly, answer our many queries and explain the purchase procedure to us. The rest of the staff at Maalems ...
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“Very knowledgeable team, and always happy to ......”

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Dec 21,2021
Minithumbup
James
By: 'Alex'
Dec 21,2021
0 people found
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Very knowledgeable team, and always happy to go the extra mile. They deliver an excellent product, especially the photography and virtual tours....
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“I wish I'd gone to James at Maalems initially......”

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Dec 20,2021
Minithumbup
James
By: 'Andrea'
Dec 20,2021
0 people found
this helpful
I wish I'd gone to James at Maalems initially. He gave an experienced and realistic valuation, and then provided a great professional service through to sale…regular feedback and keeping the sale moving along. Would HIGHLY recommend James and Maalems....
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“Very helpful and supportive agents during my ......”

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Nov 23,2021
Minithumbup
James
By: 'No'
Nov 23,2021
0 people found
this helpful
Very helpful and supportive agents during my purchase, would highly recommend. James was very responsive and helpful throughout. Thank you!...
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“James and his team were incredibly helpful th......”

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Nov 17,2021
Minithumbup
James
By: 'Augustus Edwards'
Nov 17,2021
0 people found
this helpful
James and his team were incredibly helpful throughout the process and were able to accommodate multiple viewings, surveys, etc with ease. Very friendly, polite and always got back to us swiftly. Would recommend. Thanks again...
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“I can't say enough about the fantastic servic......”

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Sep 27,2021
Minithumbup
James
Alex
By: 'Michelle Lawrence'
Sep 27,2021
0 people found
this helpful
I can't say enough about the fantastic service given during the sale of a property with Maalems!! Not living in the area and trying to sell a house was made so much easier by a company who knew what they were talking about! I was ...
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“I bought a property in Earlsfiled 2 years ago......”

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Sep 17,2021
Minithumbdown
James
Alessandro
By: 'Alex'
Sep 17,2021
0 people found
this helpful
I bought a property in Earlsfiled 2 years ago (through Maalems) and have just sold it through Maalems. On both occasions I dealt with James Hallam and with the recent sale James was assisted by Alessandro. James impressed us and our lawyers whilst coordinating negotiations. He ...
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“Thank you James for giving us our dream home!...”

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Sep 16,2021
Minithumbup
James
By: 'Ahu'
Sep 16,2021
0 people found
this helpful
James Hallam in the Earlsfield & Wandsworth office is so helpful, professional and kind that it is hard to express in words our gratitude for everything he and Maalems has done for us. We were first time buyers and could not ask for a better real ...
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“Smooth sale process...”

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Sep 09,2021
Minithumbup
James
By: 'Em'
Sep 09,2021
0 people found
this helpful
James was fantastic helping us through our recent house sale. Communication is so important, and he was consistently responsive and helpful. After dealing with a number of agents previously, this process was a breeze. He set realistic expectations, kept us updated, and I wouldn't hesitate ...
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“Helpful and friendly...”

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Sep 06,2021
Minithumbup
Felix
Leah Allam
By: 'Beth'
Sep 06,2021
0 people found
this helpful
I rented a property for 4 years via Maalems. Always very helpful and willing to find solutions where needed. Very helpful and accommodating when adding my boyfriend to the tenancy agreement, as well as helping and supporting us when we were ultimately moving out....
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“Magda and the team were fantastic, quick effi......”

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Aug 26,2021
Minithumbup
Magda
Felix
By: 'Lizzie'
Aug 26,2021
0 people found
this helpful
Magda and the team were fantastic, quick efficient honest and nice to talk to. We found it a very refreshing experience having dealt with some shifty estate agencies in the past. We would recommend Maalems earlsfield to anyone who asked and wish all the team ...
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Staff picture James
(160)
Staff picture Leah Allam
(92)
Staff picture Magda
(59)
Staff picture Matt
(21)
Staff picture Alex
(21)
Staff picture Felix
(17)
Staff picture Alessandro

Vendor Fees

1.5% sole agency fee

Landlord Fees

LANDLORD FEES:

Please note that all charges include VAT and are subject to change, subject to reasonable prior notice and/or changes to VAT, which is currently set at a rate of 20%.
The following services are as defined in our terms of business, unless otherwise agreed.

Let Only: 14.4% of the annual rent (12% + VAT)
Marketing & advertising; negotiating offers, subject to a minimum fee of £840 (£700 + VAT) tenant checks, drawing & executing paperwork;
3rd party contractor instruction where required.

Rent Collect: 17.4% of the annual rent (12.5% + VAT)
As above plus collection of rent. subject to a minimum fee of £900 (£750 + VAT)


Full Management: 22.8% of the annual rent (19% + VAT)
As above plus daily management of subject to a minimum fee of £1,680 (£1,400 + VAT) the property maintenance.

Renewal fees for extended, renewed and periodic tenancies:
Such fees are as defined above.

Optional and non optional fees:

Tenancy Agreements: £210 (£175 plus VAT)
Addenda or Memoranda: £210 (£175 plus VAT)
Deposit Registration (annually): £48 (£40 plus VAT)
Deposit Dispute referred for arbitration: £180 (£150 plus VAT)
Tenant referencing: £48 (£40 plus VAT)
Sale of property: 1.8% inc VAT

Inventory Make & Check In: Subject to rates levied by the inventory company, between £100 - £350
Inventory Check Out: Subject to rates levied by the inventory company, between £100 - £350

Renovations: (Subject to minimum invoiced works of £500) 12% of invoiced works (10% plus VAT)

Abortive letting: £480 (£400 plus VAT) plus £48 (£40 plus VAT) per tenant referenced

Court Attendance: Per half day £432 (£360 plus VAT)
Land Registry search: £24 (£20 plus VAT)
Non Managed Key Holding: Per tenancy £48 (£40 plus VAT)
Property Attendance: Per hour £72 (£60 plus VAT)
Collection of income tax: Per quarter where required £144 (£120 plus VAT)
HMRC Returns: Annual when requested £72 (£60 plus VAT)
Copy annual statements: £72 (£60 plus VAT)
Copy statements: Per copy £8.40 (£7.00 plus VAT)


Interest on unpaid monies due: 5% above base rate of Barclays Bank PLC

Tenant Fees

HOLDING FEE:
Once your offer has been accepted we need a holding fee the equivalent of 1 weeks rent to remove the property from the
market.
MOVE IN MONIES:
Move in monies are to be paid in full cleared funds prior to the Tenancy start date. The holding fee will be deducted from the
total.
1 MONTHS RENT IN ADVANCE
5 WEEK SECURITY DEPOSIT
DURING YOUR TENANCY:
Tenant Changeovers – if one of the Tenants wishes to vacate whilst the other Tenants remain in place then a Tenant
Changeover can be completed only with the consent of the Landlord and at a cost of £50 ﴾inc VAT
If a Tenant is in breach of contract at any time throughout the Tenancy there will be a £50 ﴾inc VAT﴿ charge
If a new Tenancy Agreement needs to be drawn up during an existing Tenancy at the request of the Tenant there is a charge of
£50 ﴾inc VAT﴿
If the Tenant wishes to Surrender the Tenancy ﴾outside of the agreed terms﴿ then they will be liable to cover the Landlord's
costs in re‐letting the property, all rent outstanding until a new tenant is found ﴾up to the maximum outstanding rent on the
tenancy﴿.
Tenants are liable for the payment of all utilities ﴾water, gas or other fuel, electricity, sewage﴿; communication services, internet,
satellite television and council tax etc.
Last updated at 02/02/2021, 3:29 PM by Leah Allam
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Maalems Complaints Procedure

Our complaints policy:

We are committed to providing a high-quality service to all our clients. However, we understand that sometimes things do not go to plan and we need you to tell us about it. This will help us to improve our standards.

If you have a complaint that is not resolved informally, please contact, in writing with the details of your complaint and in the first instance, the member of staff who is responsible for overseeing and dealing with you directly.

We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer the matter to The Property Ombudsman (TPOS).

What will happen next?

1. We will send you correspondence acknowledging receipt of your complaint within five working days.

2. We will then investigate your complaint. This will normally involve passing your complaint to the department manager, who will review your file and speak to the member of staff who acted for you.

3. Within 14 days of sending you the acknowledgement of your complaint, our department manager will endeavour to resolve your complaint and you will be invited to make any further comments that you may have in relation to the matter at this time.

4. Within 28 days of receipt of your written complaint, the department manager will write to you and inform you of the outcome of their investigation and let you know what actions have been or will be taken.

5. After this period, if you are dissatisfied with the outcome of the investigation to date, you may ask for your complaint to be reviewed, which must be in writing, to the Department Director, within one month of receiving the Department Manager's response.

6. A separate review will be conducted and the Department Director will send you a detailed written conclusion to the requested review of your complaint, including any further suggestions for resolving the matter if applicable, within 28 days thereafter.

7. If you are still not satisfied, you can then contact the The Property Ombudsman (TPOS) at Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP or online www.tpos.co.uk. Please note that you must do so within six months of the date of our concluding letter. TPOS will not consider your complaint until our internal complaints process has been completed.

8. Should you not receive correspondence from Maalems within the eight weeks of your initial written letter of complaint, please proceed by directly contacting The Property Ombudsman (TPOS) at Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP.
Last updated at 4:50 PM 02/02/2021 by allAgents

Awards won by Maalems

Regional Awards won by Maalems

Individual Branch Awards

London, SW18



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Maalems