0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
MS Estates is an independent husband and wife run estate agency offering a traditional & tailored personal service as well as expertise in all aspects of the local property marketCalls answered from 7am to 7pm, 7 days a weekIndependent husband and wife run business Est’ 2002Free valuationsNo sale/let, no fee
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MS Estates is an independent husband and wife run estate agency offering a traditional & tailored personal service as well as expertise in all aspects of the local property market
Calls answered from 7am to 7pm, 7 days a week
Independent husband and wife run business Est’ 2002
Free valuations
No sale/let, no fee
Calls answered from 7am to 7pm, 7 days a week
Independent husband and wife run business Est’ 2002
Free valuations
No sale/let, no fee
Latest Reviews
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | % | 0% | £0 | £0 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
- NG7
- lenton
- nottingham
- NG8
- wollaton
Address
3 Park Street
Lenton,Nottingham
Nottinghamshire
NG7 1RR
0115 912 0061
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Review agent to reveal rankings
Latest Properties
No Properties
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Our complaints procedure
At M-S Estates, we sincerely hope that you are happy with the service we provide. We aim to provide excellent service from start to finish for everyone. M-S Estates is an independent, local company and we believe that good service differentiates us from our competitors. However we recognise that we do sometimes make mistakes or get things wrong. This is why we have a complaints procedure.
We will deal with your complaint
If at any time you are not happy with the service you receive from us we want to know about it and we want to resolve the issue with you. Complaints are opportunities for M-S Estates to improve our service and we are continually trying to better ourselves.
How to complain
Step 1: Contacting us
We would ask you to contact one of our members of staff by phone. Usually the best member of staff to contact is the person who dealt with the matter you are concerned about. If you are uncomfortable with this, please feel free to contact one of the partners by phone as soon as possible to resolve the issue.
The partner’s contact details are:
M Sahota 0115 9120061
S Sahota 0115 9120061
Step 2: Registering a formal complaint
We hope that we are able to resolve your complaint by phone but if you are not happy with the response you receive, please write to the partners. Please include in your letter details of your specific complaint with dates and copies of any supporting documentation. You will normally receive a response to your letter within 7 days.
Address to write to:
PRIVATE AND CONFIDENTIAL
Mr. & Mrs. Sahota
M-S Estates
59 Lenton Boulevard
Nottingham
NG7 2FQ
Telephone: 0115 9120061
E-Mail: [email protected]
Step 3: The next step
We hope that we can resolve any issues you may have but if you are not happy with our response, you can contact The Property Ombudsman with details of your complaint. The Property Ombudsman is an independent regulator and M-S Estates is a voluntary member to give our customers comfort that we adhere to the highest standards. They will investigate your complaint and they have powers to fine member companies for breaches of their code of conduct.
Address for The Property Ombudsman:
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire SP1 2BP
Telephone: 01722 333306
Fax: 01722 332296
Website: www.tpos.co.uk
E-Mail: [email protected]
Last updated at 10:07 AM 01/08/2018 by Michael Sahota
At M-S Estates, we sincerely hope that you are happy with the service we provide. We aim to provide excellent service from start to finish for everyone. M-S Estates is an independent, local company and we believe that good service differentiates us from our competitors. However we recognise that we do sometimes make mistakes or get things wrong. This is why we have a complaints procedure.
We will deal with your complaint
If at any time you are not happy with the service you receive from us we want to know about it and we want to resolve the issue with you. Complaints are opportunities for M-S Estates to improve our service and we are continually trying to better ourselves.
How to complain
Step 1: Contacting us
We would ask you to contact one of our members of staff by phone. Usually the best member of staff to contact is the person who dealt with the matter you are concerned about. If you are uncomfortable with this, please feel free to contact one of the partners by phone as soon as possible to resolve the issue.
The partner’s contact details are:
M Sahota 0115 9120061
S Sahota 0115 9120061
Step 2: Registering a formal complaint
We hope that we are able to resolve your complaint by phone but if you are not happy with the response you receive, please write to the partners. Please include in your letter details of your specific complaint with dates and copies of any supporting documentation. You will normally receive a response to your letter within 7 days.
Address to write to:
PRIVATE AND CONFIDENTIAL
Mr. & Mrs. Sahota
M-S Estates
59 Lenton Boulevard
Nottingham
NG7 2FQ
Telephone: 0115 9120061
E-Mail: [email protected]
Step 3: The next step
We hope that we can resolve any issues you may have but if you are not happy with our response, you can contact The Property Ombudsman with details of your complaint. The Property Ombudsman is an independent regulator and M-S Estates is a voluntary member to give our customers comfort that we adhere to the highest standards. They will investigate your complaint and they have powers to fine member companies for breaches of their code of conduct.
Address for The Property Ombudsman:
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire SP1 2BP
Telephone: 01722 333306
Fax: 01722 332296
Website: www.tpos.co.uk
E-Mail: [email protected]
