ML Estates
5/5, 409 reviews
99% recommended
92% sales valuation accuracy
96% sales fee satisfaction
100% lettings valuation accuracy
96% lettings fee satisfaction
We are a boutique agency offering Sales, Lettings & Management to our clients here at home or abroad. For lettings we offer FREE RENT GUARANTEE we every letting that we do through our office. We have an Iphone app, Mobile optimised website and use the latest technology like Docusign to get ... show more We are a boutique agency offering Sales, Lettings & Management to our clients here at home or abroad. For lettings we offer FREE RENT GUARANTEE we every letting that we do through our office. We have an Iphone app, Mobile optimised website and use the latest technology like Docusign to get our paperwork and contracts signed quickly and efficiently saving time on tenants having to come to the office until the day of collecting their keys!
Come and pop in for a free cup of espresso coffee and chat to us about your requirements, we're proud of being....
Big Enough to Cope, Small Enough to Care
ML Estate & Letting Agent In West Hampstead (NW6)

Latest Reviews

 View all Reviews 409
13th Nov 2024
reviewed by 'Deanna'
“It’s a pleasure dealing with Mark. He’s is always quick to respond and incredibly efficient. Very helpful and ......”
11th Nov 2024
reviewed by 'Charlotte'
“I recently rented a property through ML Estates with Mark and had a seamless experience! Mark had been helpful throughout ......”
2nd Nov 2024
reviewed by 'Dan'
“Mark and Leonard at ML Estates have only been helpful with our recent property search and were a breath of ......”
1st Oct 2024
reviewed by 'Laura'
“If only all estate agents could be this good! Mark helped us secure our rented flat in West Hampstead and ......”
18th Sep 2024
reviewed by 'Jenna'
“Mark was always quick to respond and very helpful throughout my entire letting process. He made the entire process very ......”
5th Sep 2024
reviewed by 'Rebecca'
“We had the pleasure of having Mark as our property manager at ML Estate Agents for over two years, and ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 92% 96% £290,000 £985,000
Lettings 100% 96% £330 £6,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
64 0 289 2 16 1 26 1 10 0
Areas covered
  • NW6
  • NW2
  • NW3
  • NW5
  • NW8
  • W9
  • W1
  • W10
Address

367 West End Lane
West Hampstead,London
Greater London
NW6 1LP
020 7328 4444

Opening Hours
  • Monday: 08:30 - 18:30
  • Tuesday: 08:30 - 18:30
  • Wednesday: 08:30 - 18:30
  • Thursday: 08:30 - 18:30
  • Friday: 08:30 - 18:00
  • Saturday: 10:00 - 14:30
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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Estate agents
Letting agents
Latest Properties for Sale   73 to Rent   13
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“Somer worked hard on our behalf to organise securing our ......”

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Mar 29,2016
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Leonard
By: 'Mark'
Mar 29,2016
4 people found
this helpful
Somer worked hard on our behalf to organise securing our new property and the transition into it. In particular, he was very responsive on the emails and telephone and certainly went the extra mile to get things done prior to us moving in. It was ...
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“Both Somer and Leonard go beyond the call of duty ......”

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Mar 25,2016
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Leonard
By: 'James'
Mar 25,2016
6 people found
this helpful
Both Somer and Leonard go beyond the call of duty with their tenants. They are always contactable and nothing is ever a problem. By far the best agency I have rented from in the last 15 years....
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Comment on agent fees
Very reasonable
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“I needed to make a quick move and Somer was ......”

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Mar 16,2016
Minithumbup
By: 'Thomas'
Mar 16,2016
5 people found
this helpful
I needed to make a quick move and Somer was very helpful with this. I'm very happy with my new place in W14. He sorted out everything that needed to be done, eg, a blind needed to be fixed and the place needed a clean. ...
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“Very pleased with the service from Somar and Leonard on ......”

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Feb 14,2016
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Leonard
By: 'Nick'
Feb 14,2016
7 people found
this helpful
Very pleased with the service from Somar and Leonard on both a professional and a personal level. Somar was very supportive in the contractual stage, with the e-document system relieving any potential stress. The team has dealt with all issues clearly and quickly since we ...
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Comment on agent fees
Good.
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“Can't recommend Michael Leonard highly enough. Friendly, responsive and polite. ......”

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Jan 20,2016
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Leonard
By: 'Craig'
Jan 20,2016
6 people found
this helpful
Can't recommend Michael Leonard highly enough. Friendly, responsive and polite. No question was too big or small and was always answered promptly and efficiently....
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“Both Somer and Leonard have provided exceptional service.This is ......”

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Dec 29,2015
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Leonard
By: 'Farid'
Dec 29,2015
6 people found
this helpful
Both Somer and Leonard have provided exceptional service. This is my 7th move in London and I have dealt with a variety of letting agents. This team is by far the best service we have received to date. I'd highly recommend to prospective tenants and ...
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“Micheal Leonard's have done a fantastic job in terms of ......”

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Dec 16,2015
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Leonard
By: 'Tony'
Dec 16,2015
6 people found
this helpful
Micheal Leonard's have done a fantastic job in terms of helping remove all the pain and stress associated with the property rental process. As the manager, Leonard Wood has a provided highly helpful and resourceful outfit and has not qualms in taking on additional work ...
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By: Leonard
Dec 16, 2015
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Thank you Tony for entrusting us with your property. It has been a pleasure to work with you on this and we hope to continue our good relationship for many years to come. ...

“Michael Leonard Estates have genuinely been one of the best ......”

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Dec 10,2015
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By: 'Adam'
Dec 10,2015
11 people found
this helpful
Michael Leonard Estates have genuinely been one of the best estate agents I have dealt with whilst living in London. They are honest and helpful while being very personable and friendly. We found our current house very quickly and Leonard and Somer were very helpful ...
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“Somer was a huge help to us when searching for ......”

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Dec 08,2015
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By: 'Francesca'
Dec 08,2015
7 people found
this helpful
Somer was a huge help to us when searching for our property. No questions was left unanswered, we trusted his responses and advice on the local area. We were very happy with the service that we received throughout the whole process. Thanks Somer...
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“Great, friendly agency. They found us a great property really ......”

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Dec 08,2015
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Leonard
By: 'Maria'
Dec 08,2015
6 people found
this helpful
Great, friendly agency. They found us a great property really quickly and went the extra mile to get things done prior to us moving in, like putting in blinds and redecoration throughout. They also use DocuSign which meant that we didn't even need to go ...
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“Leonard Wood replied immediately to my request and arranged a ......”

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Dec 03,2015
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By: 'Shamil'
Dec 03,2015
5 people found
this helpful
Leonard Wood replied immediately to my request and arranged a viewing for the same day. The studio flat was great and exactly as it was advertised. Additionally the agent managed to get the carpets changed and the flat repainted before I moved in. During the ...
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“Micheal Leonard's has to be the best agents I have ......”

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Dec 02,2015
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Leonard
By: 'Tenant'
Dec 02,2015
7 people found
this helpful
Micheal Leonard's has to be the best agents I have ever used in over 10 years of renting in London. They were friendly and helpful from the start. Arranging viewing's for a time that worked for us, showed us a great property that was perfect for ...
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Comment on agent fees
The fees were clearly explained from the start & very reasonable
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“From the outset communication with Somer was excellent. The first ......”

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Oct 15,2015
Minithumbup
By: 'Lynsey'
Oct 15,2015
11 people found
this helpful
From the outset communication with Somer was excellent. The first viewing was not rushed and Somer provided information to questions we didn't even think to ask. All my emails were answered very quickly. Somer also facilitated an earlier start to the tenancy than originally agreed ...
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“I am overall very pleased with the way our tenancy ......”

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Oct 15,2015
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Leonard
By: 'Chalendar'
Oct 15,2015
12 people found
this helpful
I am overall very pleased with the way our tenancy was arranged. I would recommend this agency to others looking to let a flat in London. Somer responded quickly to emails which helped speed up the process. The little thing I regretted is the lack ...
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“Leonard was friendly and helpful from the start. As soon ......”

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Oct 15,2015
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By: 'NW6Tenant'
Oct 15,2015
5 people found
this helpful
Leonard was friendly and helpful from the start. As soon as we met him we felt comfortable and knew we wouldn't be under pressure to sign for a flat that we didn't want. At each stage of the process he was honest about other parties ...
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Comment on agent fees
Fees were competitive and well explained.
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“M Leonard Estates were always quickly responding to our queries.......”

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Oct 14,2015
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By: 'Marc'
Oct 14,2015
10 people found
this helpful
M Leonard Estates were always quickly responding to our queries. Even on a one day absence of Somer, Leonard made himself available for a second visit. The property was advertised and presented to us by M Leonard Estates and the finalization of the deal was ...
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“Awesome guy and agency did the job for me in ......”

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Oct 14,2015
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Leonard
By: 'Saud'
Oct 14,2015
4 people found
this helpful
Awesome guy and agency did the job for me in less than 24 hours got me a new apartment and I moved in instantly. Thank you Michael Leonard....
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Comment on agent fees
The agent was perfect as he got what he deserved for finding me a place in less than 24 hours
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“We are very satisfied with Michael Leonard Estates. Leonard dealt ......”

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Oct 14,2015
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Leonard
By: 'Hanna'
Oct 14,2015
4 people found
this helpful
We are very satisfied with Michael Leonard Estates. Leonard dealt with us and he has been very polite and available. We definitely recommend them as a top notch agency, very serious and efficient....
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“Somer and Leonard were excellent in helping us get our ......”

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Oct 08,2015
Minithumbup
By: 'ben'
Oct 08,2015
10 people found
this helpful
Somer and Leonard were excellent in helping us get our property. Everything was sorted quickly and efficiently and Somer was always available to keep us updated as to how things were progressing. The docusign software/app which they use saves a lot of time as ...
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“Very helpful and hassle-free renting experience. We felt that Somer ......”

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Oct 07,2015
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Leonard
By: 'David'
Oct 07,2015
11 people found
this helpful
Very helpful and hassle-free renting experience. We felt that Somer was open and up-front about the property and kep us updated at every stage of the referencing/contract stages....
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“The staff were very friendly and efficient. It took less ......”

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Sep 28,2015
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Leonard
By: 'Victor'
Sep 28,2015
13 people found
this helpful
The staff were very friendly and efficient. It took less then a week to get everything ready from the moment we decided to take the property....
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“I've invited 4 agencies for evaluation of my property and although ......”

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Sep 19,2015
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Leonard
By: 'Emil'
Sep 19,2015
14 people found
this helpful
I've invited 4 agencies for evaluation of my property and although the other three were good too (I've selected them all on this website) none of them showed that much attention to detail and seemed reliable as was Leonard Wood. He was also fairly flexible on ...
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Comment on agent fees
Leonard was also fairly flexible on the fees structure which was not the key reason for selecting him but certainly played its role.
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By: Leonard
Sep 19, 2015
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Thanks Emil for putting your trust in our company, It has been a pleasure to work with you and we look forward to many years of working with you. ...

“Both Leonard and Somer have been really helpful this summer ......”

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Sep 16,2015
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Leonard
By: 'maylis'
Sep 16,2015
15 people found
this helpful
Both Leonard and Somer have been really helpful this summer in helping us find a property that matches our criteria. The whole process went very smoothly and they always answered our questions as quickly as possible. They were both every professional. I would definitely recommend ...
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“Michael leonard were great the whole way through our moving ......”

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Sep 10,2015
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Leonard
By: 'Kate'
Sep 10,2015
14 people found
this helpful
Michael leonard were great the whole way through our moving in process. The flat was also cleaned and renovated to a beautiful standard ready for us to move in....
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“Michael Leonard offered us an excellent service in helping us ......”

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Sep 06,2015
Minithumbup
By: 'Constance'
Sep 06,2015
15 people found
this helpful
Michael Leonard offered us an excellent service in helping us finding a flat. Somer made sure that everything went smoothly with the landlord and that we could sign the flat as fast as possible. He was also very responsive and always ensured we got the ...
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“The team at Michael Leonard has been truly amazing! From ......”

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Sep 05,2015
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Leonard
By: 'Amelie'
Sep 05,2015
17 people found
this helpful
The team at Michael Leonard has been truly amazing! From the start they have been eager to help us in finding the right property and helping us getting it. They were understandig of our requirements and dealt with it. They accompanied us in the process ...
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“We needed a flat quickly and Somer and Leonard helped ......”

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Sep 03,2015
Minithumbup
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Leonard
By: 'Ludo&Allyn'
Sep 03,2015
16 people found
this helpful
We needed a flat quickly and Somer and Leonard helped us find the perfect property for us, both location and price wise. We moved in exactly two weeks after viewing the flat and they truly went the extra mile to get everything sorted out in ...
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“Somer is great, he has been fantastic helping us to ......”

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Aug 31,2015
Minithumbup
By: 'Paloma'
Aug 31,2015
16 people found
this helpful
Somer is great, he has been fantastic helping us to find the perfect flat, dealing with the landlord for us and covering all our necessities. It looked difficult because during the negotiation we weren't in England but he made it much easier. He speaks Spanish ...
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“From the beginning, Michael-Leonard have been excellent, responding promptly to ......”

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Aug 30,2015
Minithumbup
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Leonard
By: 'Tumi'
Aug 30,2015
16 people found
this helpful
From the beginning, Michael-Leonard have been excellent, responding promptly to all queries and questions and being very accommodating in terms of viewing times. They even sent someone along to the property to greet us with our keys when we first moved in, rather than insisting ...
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“Great agent! Very quick and efficient. We found an amazing ......”

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Aug 25,2015
Minithumbup
By: 'R.P.'
Aug 25,2015
15 people found
this helpful
Great agent! Very quick and efficient. We found an amazing property with them and they have promptly dealt with all our requests (and we had a lot). Docusign was definitely a bonus as this system meant we can sign all the required documents without having ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Complaints to be emailed to
Complaints Department - [email protected]
Last updated at 4:24 PM 05/03/2024 by allAgents

Awards won by ML Estates

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London, NW6



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