92% sales valuation accuracy
96% sales fee satisfaction
100% lettings valuation accuracy
96% lettings fee satisfaction
We are a boutique agency offering Sales, Lettings & Management to our clients here at home or abroad. For lettings we offer FREE RENT GUARANTEE we every letting that we do through our office. We have an Iphone app, Mobile optimised website and use the latest technology like Docusign to get ...
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We are a boutique agency offering Sales, Lettings & Management to our clients here at home or abroad. For lettings we offer FREE RENT GUARANTEE we every letting that we do through our office. We have an Iphone app, Mobile optimised website and use the latest technology like Docusign to get our paperwork and contracts signed quickly and efficiently saving time on tenants having to come to the office until the day of collecting their keys!
Come and pop in for a free cup of espresso coffee and chat to us about your requirements, we're proud of being....
Big Enough to Cope, Small Enough to Care
Come and pop in for a free cup of espresso coffee and chat to us about your requirements, we're proud of being....
Big Enough to Cope, Small Enough to Care
Latest Reviews
View all Reviews 409
13th Nov 2024
reviewed by 'Deanna'
11th Nov 2024
reviewed by 'Charlotte'
2nd Nov 2024
reviewed by 'Dan'
1st Oct 2024
reviewed by 'Laura'
18th Sep 2024
reviewed by 'Jenna'
5th Sep 2024
reviewed by 'Rebecca'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 92% | 96% | £290,000 | £985,000 |
| Lettings | 100% | 96% | £330 | £6,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 64 | 0 | 289 | 2 | 16 | 1 | 26 | 1 | 10 | 0 |
Areas covered
- NW6
- NW2
- NW3
- NW5
- NW8
- W9
- W1
- W10
Address
367 West End Lane
West Hampstead,London
Greater London
NW6 1LP
020 7328 4444
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Images & Videos
Mar 27,2019
Mar 27,2019
7
people found
this helpful
this helpful
I am a landlord with many years of experience with letting apartments in NW6 and NW8 areas. In March 2015 I bought an apartment near ML Estates office. Soon after Leonard found me the first tenant. He even helped with choosing the blind and fitting light ...
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Comment on agent fees
Excellent and very helpful agents.
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Mar 26,2019
Mar 26,2019
6
people found
this helpful
this helpful
It has been our first time moving into a new flat and Mark has been super efficient and reliable. Alongside, he was patient to assist us, step by step, helping and clarifying to all our questions. He satisfied all our requests without any problems. Best ...
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Mar 08,2019
Mar 08,2019
6
people found
this helpful
this helpful
Mark has done a great job sourcing and vetting tenants and trying to ensure both parties are happy so that the tenancy will hopefully last as long as possible, thanks again....
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Comment on agent fees
Fine
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Mar 06,2019
Mar 06,2019
5
people found
this helpful
this helpful
My wife and I are new to UK, with a wealth of questions. Mark has all the answers! Can't say enough good things about our experience, but i suspect our transition would never have gone so smoothly without his help. We love our new flat ...
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Comment on agent fees
Fees are reasonable no surprises here.
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Mar 05,2019
Mar 05,2019
4
people found
this helpful
this helpful
Mark was very helpful from start to finish of the process. He was extremely receptive to all queries and emails, however silly, and made the whole process very clear. Thoroughly recommended....
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Feb 24,2019
Feb 24,2019
4
people found
this helpful
this helpful
Leonard and joey have both been amazing. They have made the process of moving a dream. Always quick to reply when I contact and really friendly and approachable! A pleasure to deal with...
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Dec 18,2018
Dec 18,2018
5
people found
this helpful
this helpful
Realy great service - I found the property on rightmove, called the agents and had a viewing very shortly afterwards. I made the decision to take the flat a few hours after seeing it, and from then on it was all go. Mark was very ...
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Oct 11,2018
Oct 11,2018
8
people found
this helpful
this helpful
We called up ML Estates explaining what we were looking for and in no less than 24 hours Leonard Wood was showing us around a property that completely matched the criteria we set out that was within our price range. The viewing itself was a very ...
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Oct 04,2018
Oct 04,2018
10
people found
this helpful
this helpful
Mark and Leonard maintained excellent communication through the whole moving process, from arranging a viewing to the move in day.
They were very accommodating of the fact that we needed to move in to the flat as soon as possible, and successfully made arrangements for ...
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Comment on agent fees
Fees are reasonable (in line with other London estate agents), but quality of service provided is very good.
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Oct 04,2018
Oct 04,2018
5
people found
this helpful
this helpful
It was a pleasure to find our house with Mark. He provided prompt feedback and was available for all our enquiries....
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Oct 03,2018
Oct 03,2018
5
people found
this helpful
this helpful
As a group of three professionals looking for our first rental property, there was an air of anxiety about the process. However we were put at complete ease when we got in touch with Leonard. A pleasure to talk to on the phone, it was ...
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Oct 03,2018
Oct 03,2018
5
people found
this helpful
this helpful
From the very beginning Leonard was extremely helpful with every aspect of the process, especially given that I've never rented before. It took hardly any time for Leonard to find us the perfect property we were looking for in the area and before we moved ...
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Sep 07,2018
Sep 07,2018
6
people found
this helpful
this helpful
From viewing the property to moving in, Mark was very friendly and always on hand to answer questions and respond to calls and emails promptly. The whole process went very smoothly.
When the fridge in the property was not working on the day we moved ...
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Sep 03,2018
Sep 03,2018
6
people found
this helpful
this helpful
Had a very positive experience dealing with Mark. In particular, he made arrangements to allow us to move into the flat earlier than the original date which was a big convenience. He was also very responsive and provided helpful information at each point....
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Sep 03,2018
Sep 03,2018
7
people found
this helpful
this helpful
We called ML Estates on a Saturday afternoon, Leonard was really accommodating and we met with him within 15 minutes. We were shown the most beautiful flat and unlike all the agents we'd met previously (of which there were many from both large and family agents!) ...
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Comment on agent fees
Agency fees are perfectly reasonable, unlike with other agencies you don't mind paying them as your dealing with a genuine and competent agent.
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Aug 31,2018
Aug 31,2018
7
people found
this helpful
this helpful
Excellent service. All issues were dealt with very promptly. Mark was helpful, efficient, and friendly. Would highly recommend ML estates to anyone looking to use an agent in this area...
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Aug 31,2018
Aug 31,2018
7
people found
this helpful
this helpful
Mark was a pleasure to deal with. He helped me every step of the way from referencing to drafting the contract and negociated a great deal for me. The whole process went very smoothly with no problems....
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Comment on agent fees
Decent agency fees.
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Aug 30,2018
Aug 30,2018
7
people found
this helpful
this helpful
Being new to London and having deal with various agents, I found these guys very easy to talk to and helped me through the process quickly and smoothly!
Thank you...
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Comment on agent fees
Ok
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Aug 30,2018
Aug 30,2018
6
people found
this helpful
this helpful
Great communication through the process.
Mark was apleasure to deal with.
No issue was too much for Mark to try and resolve.
Would definitely recommend....
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Comment on agent fees
Fees were in line with the market and was great value given the service provided
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Aug 24,2018
Aug 24,2018
7
people found
this helpful
this helpful
We found this amazing property in NW6 and within a day Leonard found the time to meet us at 7.15pm after work to show us around. We laid down our offer and within a day it had been accepted and the signing process began. We ...
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Comment on agent fees
Good
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Aug 23,2018
Aug 23,2018
6
people found
this helpful
this helpful
Leonard was very helpful throughout the whole process! He took us to view a property after office hours to suit our availability, which we greatly appreciated and he was very quick to respond to any queries we had. All in all a great service from ...
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Aug 16,2018
Aug 16,2018
6
people found
this helpful
this helpful
Leonard and his colleagues helped us find a property extremely quickly and took a lot of the stress out of the process. They took a very personal approach and really went the extra mile to ensure that we found the right property and we got ...
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Aug 16,2018
Aug 16,2018
7
people found
this helpful
this helpful
I had such a wonderful experience working with Leonard! He made this process extremely easy, fast and handled it with such care! I called him early on a Saturday and he picked up, showed me the flat within the next couple hours himself. He was ...
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Comment on agent fees
Good
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Aug 16,2018
Aug 16,2018
7
people found
this helpful
this helpful
Excellent service, Come all the way across London to give me the keys for my new property. Sorted out all the Bills and changed them over into my name. This was very helpful and stress free. Used docsign so I did not have to travel ...
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Comment on agent fees
Agent fees are reasonably priced. Good service. Affordable rent and deposit
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Aug 15,2018
Aug 15,2018
6
people found
this helpful
this helpful
A good experience throughout. Queries were answered quickly and communication was good across the board. The property was nice and was also done up and had all repairs done in preparation for move in which was great. The paperwork was all very efficient and clear, ...
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Aug 15,2018
Aug 15,2018
6
people found
this helpful
this helpful
Leonard was extremely helpful and trustworthy throughout the whole process. He was easily contactable at all times and I would highly recommend this agent....
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Comment on agent fees
good
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Aug 13,2018
Aug 13,2018
9
people found
this helpful
this helpful
Leonard and ML Estates are the best!
Finding a property to rent in London is an absolute nightmare, from dealing with agents that don't know the market, or try to push properties that are the opposite of what you're looking for or basically are just ...
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Comment on agent fees
Very good and well deserved
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Aug 09,2018
Aug 09,2018
6
people found
this helpful
this helpful
Had a great experience with Mark while in the process of renting the flat we living in now . He was very helpful with all the info we needed and always at hand helping us , one occasion even at 10pm on a Sunday , sorry again for ...
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Comment on agent fees
Very good , as he managed to waive some of the fees for us , grateful for that
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Aug 06,2018
Aug 06,2018
5
people found
this helpful
this helpful
I submitted my enquiry on our new flat one evening almost immediately after it appeared online and I received communication regarding booking a viewing within the hour. Not only that, but it was at 10pm at night and the booking for the viewing was made ...
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Aug 06,2018
Aug 06,2018
5
people found
this helpful
this helpful
Mark is a dedicated professional, who really gets customer service. He is always one step ahead of the game, always thinking about his customers. I would thoroughly recommend his services and qualities to anyone who wants to work with the best!...
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Comment on agent fees
Very Fair!
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Mark
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Leonard
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Joey
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Davian
(28)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Complaints to be emailed to
Complaints Department - [email protected]
Last updated at 4:24 PM 05/03/2024 by allAgents
Complaints Department - [email protected]
Best Estate Agent in NW6 
Best Letting Agent in NW6 
Best Letting Agent in North West London 
