92% sales valuation accuracy
96% sales fee satisfaction
100% lettings valuation accuracy
96% lettings fee satisfaction
We are a boutique agency offering Sales, Lettings & Management to our clients here at home or abroad. For lettings we offer FREE RENT GUARANTEE we every letting that we do through our office. We have an Iphone app, Mobile optimised website and use the latest technology like Docusign to get ...
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We are a boutique agency offering Sales, Lettings & Management to our clients here at home or abroad. For lettings we offer FREE RENT GUARANTEE we every letting that we do through our office. We have an Iphone app, Mobile optimised website and use the latest technology like Docusign to get our paperwork and contracts signed quickly and efficiently saving time on tenants having to come to the office until the day of collecting their keys!
Come and pop in for a free cup of espresso coffee and chat to us about your requirements, we're proud of being....
Big Enough to Cope, Small Enough to Care
Come and pop in for a free cup of espresso coffee and chat to us about your requirements, we're proud of being....
Big Enough to Cope, Small Enough to Care
Latest Reviews
View all Reviews 409
13th Nov 2024
reviewed by 'Deanna'
11th Nov 2024
reviewed by 'Charlotte'
2nd Nov 2024
reviewed by 'Dan'
1st Oct 2024
reviewed by 'Laura'
18th Sep 2024
reviewed by 'Jenna'
5th Sep 2024
reviewed by 'Rebecca'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 92% | 96% | £290,000 | £985,000 |
| Lettings | 100% | 96% | £330 | £6,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 64 | 0 | 289 | 2 | 16 | 1 | 26 | 1 | 10 | 0 |
Areas covered
- NW6
- NW2
- NW3
- NW5
- NW8
- W9
- W1
- W10
Address
367 West End Lane
West Hampstead,London
Greater London
NW6 1LP
020 7328 4444
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Images & Videos
Apr 15,2022
Apr 15,2022
3
people found
this helpful
this helpful
Leonard was enormously helpful with our purchase and helped on a number of occasions to keep the process moving and keep us to to date. Genuinely couldn't have done it without his help....
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Apr 07,2022
Apr 07,2022
3
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The team at ML Estates have sold a number of properties for me over the years, and I can't recommend them highly enough. Our most recent sale was a lovely flat in Canfield Gardens that went to best and final bids, that was handled with ...
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Apr 07,2022
Apr 07,2022
2
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Very happy with the Process, easy communication and helped through the process as it was my first move so we’re are very pleased....
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Apr 07,2022
Apr 07,2022
2
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Well done Leonard. We got there in the end.
Thank you for your perseverance and patience. I hope the buyer enjoys her new home....
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Apr 06,2022
Apr 06,2022
2
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Great experience with ML Estates. Leonard was helpful and easy to reach at every stage of the process. Thank you!...
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Apr 06,2022
Apr 06,2022
3
people found
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this helpful
I am absolutely grateful that I have finally found a very nice and professional agent who helped me with my property search....
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Apr 05,2022
Apr 05,2022
2
people found
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Davian was very helpful throughout the process. He ensured that the purchase went smoothly and he was always on hand to offer support....
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Apr 05,2022
Apr 05,2022
3
people found
this helpful
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Exceptional service. Human, honest, kind, reliable, considerate. Not pushy. Genuinely good advice. Davian was a genuine surprise because I felt I could trust him and his judgement. I haven’t come across a better estate agent. I’m not being paid to say this but ...
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Apr 05,2022
Apr 05,2022
2
people found
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We received an excellent service from ML Estates and they were successful in finding a buyer for our Property at our asking price. Davian was brilliant throughout the process....
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Mar 25,2022
Mar 25,2022
5
people found
this helpful
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Very easy transition from the moment I saw the property to the moment I received the keys. Communication has been excellent between myself and Mark and cannot fault the service at all....
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Mar 22,2022
Mar 22,2022
2
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We bought a unit that was on the market as 1 of 2 identical twin units. ** told us that the first of the two units had just sold for the full asking price in order to get us to offer more on the second unit, which was ...
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Mar 24, 2022
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(2)
Hi Leonard,
No part of my comment is incorrect. Your response to this complaint has been the most disappointing part of all of this. As discussed on the call, I am aware that the other unit sold for **** more. My complaint is that ***** told us multiple times that it had sold for *** more. I am confused as to why you struggle to appreciate the significance of the difference here?
I am unsure what your objective of your call was however it only proved further that we were wrong to trust y ...
Oct 05,2021
Oct 05,2021
6
people found
this helpful
this helpful
M&L Estates have been wonderful while we searched and signed for our new flat. Mark is very responsive and great to work with, and we would recommend M&L to any of our friends/family who were searching for a new flat....
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Oct 04,2021
Oct 04,2021
8
people found
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It's been a pleasure working with Mark and Leonard. They have been incredibly receptive to all my communication and sorting out everything I need at a moment's notice. It's made the overall process much more comfortable, from the viewing of the flat to receiving the ...
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Jul 27,2021
Jul 27,2021
6
people found
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Davian was such a joy to work with! Efficient, realistic, an excellent communicator and just an all round nice person. Davian progressed our sale from viewing to completion in just 7 weeks. I have to work with estate agents via my own job and Davian is ...
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Jul 17,2021
Jul 17,2021
6
people found
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Mark is friendly, professional and always quick to reply to any enquiries I have. Would highly recommend Mark and ML Estates....
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Jul 15,2021
Jul 15,2021
8
people found
this helpful
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Leonard is a great agent, with a long standing very good reputation which is so important and made everything quick and easy to deal with and indeed went that extra mile in helping the process and everything completed quickly via Docusign Highly recommend CWT...
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Jul 15, 2021
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(1)
Thanks Chris for your kind words, I hope you and Matthew are both happy in your new home. ...
Jul 14,2021
Jul 14,2021
5
people found
this helpful
this helpful
Davian was fantastic in finding me the perfect buyer! Would recommend anyone thinking of buying or selling to get in touch with him....
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Jul 09,2021
Jul 09,2021
9
people found
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We are having an amazing experience renting with M L Estates, and Leonard is the nicest agent we’ve met.
The process was quick and easy, the communication has been excellent and Leonard made sure we feel good, safe and happy at our new beautiful ...
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Jul 12, 2021
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Thank you Rotem and Sam, I hope you will both be very happy in your new home. ...
Jul 08,2021
Jul 08,2021
7
people found
this helpful
this helpful
Excelente estate, staff has been helpful and found me the property as I described to them . I recommend this company and I thank Mark for the help he provided to me and my family.
Thank you...
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Jun 24,2021
Jun 24,2021
9
people found
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I had an absolutely fantastic experience using ML estates in finding a flat to lease . Leonard Wood was the agent that I was put in contact with and he made the entire process really enjoyable, easy and stress free , which I couldn't be more grateful ...
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Jun 22,2021
Jun 22,2021
6
people found
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Mark has been a pleasure to deal with over the last couple of weeks, he is really professional , helpful and quick to respond to any queries. I would highly recommend him for anyone looking for an estate agent....
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Jun 13,2021
Jun 13,2021
8
people found
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Based on previous history of extremely frustrating interactions with aggressive and exploiting agencies, flat moving in London became one (if not the most) dreadful experiences to deal with. ML Estates changed this perspective with the most efficient support I ever had with any real estate ...
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Jun 12,2021
Jun 12,2021
5
people found
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A big thanks to Mark and his professionalism who helped me to rent a great property managed by ML Estates! Mark is fully reliable and commit to provide the best service to tenants looking for a good quality living in London....
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May 31,2021
May 31,2021
5
people found
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Working in the industry myself, it is very uncommon to come across a professional that is as efficient and attentive as Mark. From being able to show us a flat at a few hours notice to negotiating the deal within a few days of the ...
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Mar 01,2021
Mar 01,2021
5
people found
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Mark from ML Estates was always very quick to respond to any enquiry at any hour of the day and has resolved issues encountered very quickly....
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Feb 25,2021
Feb 25,2021
4
people found
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Mark was exceptionally helpful and professional. He helped us in every step of the process. He would respond to emails in seconds and telephone calls. We are grateful for his assistance....
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Feb 12,2021
Feb 12,2021
4
people found
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Mark was great throughout the whole letting process. His emails were clear and he always did his best to help me out and make sure I was informed on everything. Everything went smoothly and quickly!...
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Dec 09,2020
Dec 09,2020
5
people found
this helpful
this helpful
Mark and the team of ML Estates offer a very professional service. I can compare from some previous Estates Agencies, that they outstand.
From the day we contacted them they have been very responsive, friendly and adaptable.
All the different transitions went very smoothly and ...
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Oct 12,2020
Oct 12,2020
7
people found
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After swearing off estate agencies following a horrible experience with Foxtons, I didn't want to contact ML but we decided to do so because we absolutely loved the flat we saw advertised. From the initial viewing to having the agreement in place, only a week ...
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Oct 03,2020
Oct 03,2020
8
people found
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Excellent service, great company to deal with great, honest people. Would 100% recommend to any prospective tenants, no issues at all. Again, fantastic service....
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Complaints to be emailed to
Complaints Department - [email protected]
Last updated at 4:24 PM 05/03/2024 by allAgents
Complaints Department - [email protected]
Best Estate Agent in NW6 
Best Letting Agent in NW6 
Best Letting Agent in North West London 
