98% sales valuation accuracy
94% sales fee satisfaction
86% lettings valuation accuracy
94% lettings fee satisfaction
Award-winning. Results driven. Customer focused. Knowledgeable.loveyourpostcode.com® is leading modern estate agency; selling, renting and managing thousands of residential properties UK wide from No.1 Colmore Row Birmingham.Over the years the group has benchmarked itself as one of the most recognisable independently owned property brands. Its core values have ...
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Award-winning. Results driven. Customer focused. Knowledgeable.
loveyourpostcode.com® is leading modern estate agency; selling, renting and managing thousands of residential properties UK wide from No.1 Colmore Row Birmingham.
Over the years the group has benchmarked itself as one of the most recognisable independently owned property brands. Its core values have never changed, they have always been to deliver an exceptional customer experience based upon honesty and integrity. Proud to be one of the highest reviewed agents in the country. Our local experts are provided on-going training and encouraged to follow a professional qualification.
Please visit us our group at loveyourpostcode.com® for our services and transparent charges. You can also book your appointment online.
Our teams are available on 0800 862 0870 seven days a week.
Don’t compromise. You deserve more… Performance&™
loveyourpostcode.com® is leading modern estate agency; selling, renting and managing thousands of residential properties UK wide from No.1 Colmore Row Birmingham.
Over the years the group has benchmarked itself as one of the most recognisable independently owned property brands. Its core values have never changed, they have always been to deliver an exceptional customer experience based upon honesty and integrity. Proud to be one of the highest reviewed agents in the country. Our local experts are provided on-going training and encouraged to follow a professional qualification.
Please visit us our group at loveyourpostcode.com® for our services and transparent charges. You can also book your appointment online.
Our teams are available on 0800 862 0870 seven days a week.
Don’t compromise. You deserve more… Performance&™
Latest Reviews
View all Reviews 416
24th Oct 2024
reviewed by 'Madeeha'
28th Aug 2020
reviewed by 'Florence'
19th Sep 2019
reviewed by 'D.Rawley'
6th Sep 2019
reviewed by 'Anita'
4th Sep 2019
reviewed by 'Vytautas'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 94% | £60,000 | £999,000 |
| Lettings | 86% | 94% | £295 | £2,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 71 | 5 | 227 | 5 | 61 | 1 | 18 | 1 | 20 | 7 |
Areas covered
- B6
- B3
- B7
- B91
- B8
- B1
- B9
- B2
- B4
- Birmingham
- Coventry
- Solihull
- Wolverhampton
- B5
Address
One Colmore Row
City Centre,Birmingham
West Midlands
B3 2BJ
0800 862 0871
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Rankings
Latest Properties
No Properties
Oct 03,2014
Oct 03,2014
0
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We were very pleased with excellent service provided by the agency. First, it was Tom, who arrive in time (even earlier) to show the flat. He demonstrated everything and explained a process of application perfectly. Application was very smooth and straightforward. Everything was done electronically ...
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Oct 22, 2014
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Thank you so much for taking the time to comment, it means a lot to all of us at 1st key
Paul ...
Oct 02,2014
Oct 02,2014
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Very helpful and polite agency. Plenty of interest in my property for rent and lots of useful advice about my responsibilities as a landlord. I will use them again. Recommended....
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Oct 07, 2014
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Thanks Chris, good luck with your new tenant and investment! ...
Oct 02,2014
Oct 02,2014
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Excellent company. Very professional and passionate about property. Found me a fantastic home for n excellent deal. Will always use this group for any future dealings. Well recommended!!!...
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Excellent value premium agency but well worthit! You get what you pay for
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Oct 02,2014
Oct 02,2014
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I am new to the whole concept of letting so was sure I needed some "handholding".
I reviewed many agents, big and small to evaluate my needs. I was convinced with going big, but following an initial discussion with Tom this raised doubt and I ...
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Comment on agent fees
The fees were significantly cheaper than some, not all however this was outweighed by the service and honesty given
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Oct 22, 2014
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Thank you for your comments, it was a pleasure marketing your outstanding house.
Paul ...
Sep 24,2014
Sep 24,2014
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I had a great experience from finding the apartment to actually moving in. I was given a good tour with all my questions answered, then provided with all the necessary information and clear explanations of the fees and documents I'd need to sign. The move ...
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Oct 07, 2014
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Thanks very much for taking the time to leave us a review! Glad you're settling in okay. ...
Sep 15,2014
Sep 15,2014
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We have recently let with First Key and from start to finish they were excellent. The guys were brilliant at communicating with us about the property and also extremely efficient and organised when it came to legal documentaion and the inventory. I would not hesistate ...
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Comment on agent fees
Fees were very reasonable. No complaints at all.
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Oct 07, 2014
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Thanks for the comment Nick! Hope you're all settling in well. ...
Sep 10,2014
Sep 10,2014
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Great friendly service. Always willing to help....
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Oct 07, 2014
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Thanks for the comment Tim, hope everything is going well at the new place! ...
Sep 04,2014
Sep 04,2014
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I found Paul from 1st Key Lettings to be very helpful when both looking to move into the flat and when looking for another flat also, in which I thought the service was that good, I decided to keep with him as my landlord.
The ...
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Comment on agent fees
I think considering how close to the city centre a lot of the flats are based, I think the deposit and the admin fees are very reasonable. I have used other letting agents in the past and have found them to be money hungry whereas with 1st Key Lettings, that wasn't the case.
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Aug 31,2014
Aug 31,2014
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1st Key Lettings offer a fantastic service with a personal touch not always found with Letting agents. As tenant's we really appreciated the effort Paul & Tom put in to welcoming us into our new home and we're very happy with our choice to Rent with 1...
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Sep 02, 2014
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Thanks for taking the time to leave a review guys! Glad you're settling in okay. Tom. ...
Aug 31,2014
Aug 31,2014
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To put it short and simple: everything was perfect. The application process went smoothly and didn't take long (I was looking for something at a very short-notice). After moving in I had an issue which was sorted out for me immediately. It does augur well ...
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Sep 02, 2014
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Thank you Kat, we really appreciate it. Hope you enjoy your new home. Tom. ...
Aug 29,2014
Aug 29,2014
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Tom has always been accessible either by phone or by email,and I really appreciate Tom's communication with me about any Tenant's issue.
Tom is very good in dealing with the tenants and taking care of even petty things that could annoy tenants. I sincerely ...
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Sep 02, 2014
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Thanks Naj! Always happy to help. Tom. ...
Aug 29,2014
Aug 29,2014
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1st Key Lettings were the smallest of all the letting agents I had approached to let our house. I had approached them for a valuation after I had seen reviews on this site, along with three of the larger West Midlands based agents.
The reviews ...
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Aug 28,2014
Aug 28,2014
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I found the services of love your postcode limited excellent. They sold my property within the asking price in just 1 week!!! They are a professional organisation whose customer service skills are fantastic. Well recommended to any sellers. Thank you. Mr Singh...
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Comment on agent fees
Excellent value for money. 10/10.
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Aug 28,2014
Aug 28,2014
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Excellent estate agency. One of a kind with that personal touch. Non aggressive, very professional, extremely passionate for the industry. All staff members are polite, friendly, humble. Not your average agency. Would use again!...
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Comment on agent fees
Yes, you get what you pay for.
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Aug 27,2014
Aug 27,2014
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I have dealt with Love your postcode for a number of years and I am still a client as a landlord. I have had excellent service from all the team.
The sale of my property in West Bromwich went through very smoothly with the help ...
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Aug 27,2014
Aug 27,2014
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I found these agents proactive in selling my property and will use them again if and when selling. I have also found them honest and transparent in their approach to dealing with my wife and I. They also did not over hassle us to book ...
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I found the fees respectable as they were the same as most other high street agencies but more so because in the time frame in which they sold my property.
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Aug 25,2014
Aug 25,2014
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My husband and I were very impressed by the service provided by First Key Lettings. The agents Paul and Tom were unfailingly helpful throughout all parts of the process of under-letting. Being new to this, we were even more grateful for the no nonsense straight-forward ...
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Aug 22,2014
Aug 22,2014
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My experience was a positive one . The level of communication was very good , as was the level of efficiency . At all times they displayed a professional attitude . Things ere dome in a timely fashion...
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Sep 02, 2014
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Thanks for the kind comments Sally, hope you're settling in well. Tom. ...
Aug 19,2014
Aug 19,2014
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When we came to view the property paul was very helpful and explained everything in detail very pleasant also tom who came to meet us to hand over the keys also very helpful pleasant couldn't ask for a better experience would recommend to all for ...
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Aug 19, 2014
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Thank you for the review, always happy to help when we can.
Paul ...
Aug 17,2014
Aug 17,2014
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Thanks for all your help moving us into one of your properties as a first time tenant I was new to this an with helpful guidance from the professional team at first keys lettings I am now a happy resident with an ideal property for ...
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Aug 19, 2014
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Thank you for taking the time to leave a review.
Paul ...
Aug 14,2014
Aug 14,2014
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I found the services from love your postcode group outstanding. They are extremely fast, efficient, professional and friendly. They answered all our queries and found us a fantastic home. TWICE! Remarkable group of people and most definitely recommended to all family and friends. Have also ...
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Comment on agent fees
Value for money, got what we paid for. Fantastic service!!!
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Aug 13,2014
Aug 13,2014
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Made our .move very easy and had that personal touch about it. Nothing was too much trouble for Paul and Tom who we dealt with. Hopefully the rest of the team is as good as these two.
Was a pleasure to deal with and supported ...
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Comment on agent fees
Very fair compared to others and upfront about the costs from the word go
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Aug 13, 2014
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Thanks for the great review Darren! Glad you're settling in well. ...
Aug 11,2014
Aug 11,2014
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I have been a tenant for some time and have been very satisfied with the service provided by 1st Key lettings. They have been very professional and helpful regarding both the tenancy and carrying out maintenance and repairs....
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Aug 12, 2014
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Thank you for taking time to leave a comment, always happy to help when we can.
Paul ...
Aug 07,2014
Aug 07,2014
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They were very accommodating, friendly and approachable. For example, they installed a washing machine and speedily replaced a broken cooker for us. The nicest landlords I've ever had....
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Aug 11, 2014
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Thank you for your great comments.
Paul ...
Aug 07,2014
Aug 07,2014
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I am very pleased with the service 1st Key Letting provide.Most of my dealings have been with Paul and I have found him very approachable,polite and professional.
1st Key Letting are an excellent company to deal with.
I would highly recommend 1st key ...
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Aug 11, 2014
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Thank you for taking the time to leave a comment. Very best for the future
Paul ...
Aug 06,2014
Aug 06,2014
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Excellent service throughout the whole process. Tom and Paul were elpful and courteous and explained everything to me clearly and in enough detail so that I understood my and their obligations.
On moving in day there was a welcome pack of basics waiting for me ...
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Aug 11, 2014
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Thank you for your comments, and hope you are very happy in your new home.
Paul ...
Aug 06,2014
Aug 06,2014
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I had an agreeable 6 month stay at 21 Paragon, Ilfracombe. Emma at Red Admiral was very professional and a pleasure to deal with....
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Aug 11, 2014
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Thank you for leaving a comment and all the best for the future.
Paul ...
Aug 05,2014
Aug 05,2014
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This is the first time I've rented through an letting agency and what more can I say. I found the perfect agent in love your postcode. They are extremely friendly, straight forward. Professional. Kind, caring and honest. They answered all my questions and found me ...
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Comment on agent fees
Value for money
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Aug 05,2014
Aug 05,2014
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We rented a property from them, for 10 months, they were very accommodating and sorted the tenancy very quickly as we were in quite a rush. They brought round additional furniture when we asked for it and were always quick to carry out repairs....
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Aug 11, 2014
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Thank you for taking time to leave a review, we are allways happy to help when we can.
Paul ...
Aug 04,2014
Aug 04,2014
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1st Key Lettings have managed my property for 18 months now. I am very pleased with the service that they provide. I am out of the country most of the year and fully trust Paul and his team to look after any maintenance problems that may ...
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Comment on agent fees
Very reasonable fees!
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Aug 05, 2014
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Thank you for taking time to do a review
Paul ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Please contact your local branch. We always take complaints seriously.
Last updated at 10:39 AM 11/09/2018 by Guy Vaughan
Best Estate Agent in B3 
Best Letting Agent in Birmingham 
