98% sales valuation accuracy
94% sales fee satisfaction
86% lettings valuation accuracy
94% lettings fee satisfaction
Award-winning. Results driven. Customer focused. Knowledgeable.loveyourpostcode.com® is leading modern estate agency; selling, renting and managing thousands of residential properties UK wide from No.1 Colmore Row Birmingham.Over the years the group has benchmarked itself as one of the most recognisable independently owned property brands. Its core values have ...
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Award-winning. Results driven. Customer focused. Knowledgeable.
loveyourpostcode.com® is leading modern estate agency; selling, renting and managing thousands of residential properties UK wide from No.1 Colmore Row Birmingham.
Over the years the group has benchmarked itself as one of the most recognisable independently owned property brands. Its core values have never changed, they have always been to deliver an exceptional customer experience based upon honesty and integrity. Proud to be one of the highest reviewed agents in the country. Our local experts are provided on-going training and encouraged to follow a professional qualification.
Please visit us our group at loveyourpostcode.com® for our services and transparent charges. You can also book your appointment online.
Our teams are available on 0800 862 0870 seven days a week.
Don’t compromise. You deserve more… Performance&™
loveyourpostcode.com® is leading modern estate agency; selling, renting and managing thousands of residential properties UK wide from No.1 Colmore Row Birmingham.
Over the years the group has benchmarked itself as one of the most recognisable independently owned property brands. Its core values have never changed, they have always been to deliver an exceptional customer experience based upon honesty and integrity. Proud to be one of the highest reviewed agents in the country. Our local experts are provided on-going training and encouraged to follow a professional qualification.
Please visit us our group at loveyourpostcode.com® for our services and transparent charges. You can also book your appointment online.
Our teams are available on 0800 862 0870 seven days a week.
Don’t compromise. You deserve more… Performance&™
Latest Reviews
View all Reviews 416
24th Oct 2024
reviewed by 'Madeeha'
28th Aug 2020
reviewed by 'Florence'
19th Sep 2019
reviewed by 'D.Rawley'
6th Sep 2019
reviewed by 'Anita'
4th Sep 2019
reviewed by 'Vytautas'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 94% | £60,000 | £999,000 |
| Lettings | 86% | 94% | £295 | £2,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 71 | 5 | 227 | 5 | 61 | 1 | 18 | 1 | 20 | 7 |
Areas covered
- B6
- B3
- B7
- B91
- B8
- B1
- B9
- B2
- B4
- Birmingham
- Coventry
- Solihull
- Wolverhampton
- B5
Address
One Colmore Row
City Centre,Birmingham
West Midlands
B3 2BJ
0800 862 0871
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Rankings
Latest Properties
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May 31,2013
May 31,2013
0
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I have flats and houses that 1st Key Lettings manage for me. I have always been happy with their fast, prompt and reliable service. My properties are inspected regularly, the rents are on time. Paul always answers any questions i may have. I highly recommened 1...
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May 31,2013
May 31,2013
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An excellent service, I was looking for a fast let and that is exactly what I got. 1st Key Letting handled all the paperwork very efficiently and their communication was brilliant. No hesitation in recommending them....
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May 30,2013
May 30,2013
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Cannot fault them. Smooth moving in process, repairs get sorted pretty much straight away, emergency call-outs like the boiler get sorted the same day. Paul is a lovely guy with a friendly smile that will keep you smiling all day long!...
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May 27,2013
May 27,2013
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Excellent service from the beggining where they were accomodating around questions and meeting. Quick responses to emails/phone calls and with a very approachable style. On moving day we were greeted with overnight essentials and little treats. Very thoughtful personal touch that I have never ...
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May 24,2013
May 24,2013
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Both landlords are very friendly and always respond quickly to all queries.
They also arranged fire alarm & CO2 detectors check to make sure it works appropriately.
...and put a new fridge in the flat :) thanks...
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May 24,2013
May 24,2013
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Excellent service. Always helpful with kind and professional manners.Never disappointed by their service. I highly recommended 1st Key Letting....
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May 23,2013
May 23,2013
0
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I came today to rent a property. Customer service was great. No regret at all. I got an amazing discount thanks to the great team of people who work there. I will get the keys very shortly, which is great. Thanks WLYP !
Julie Tronet...
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May 15,2013
May 15,2013
8
people found
this helpful
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Appalling Behaviour Rude Agency Try to harrass into a sale when they found a buyer Iwas disgusted the Agents hurled abuse over phone when said we wanted to go to another agent because they had booked no viewings for weeks...
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What agent could do to change your mind?
nothing they are bullies get them bannedAttached Filesnbsp;
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Nov 19, 2013
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(1)
Hi Mary. I'm quite saddened to hear that you have had a negative experience. Unfortunately i am not at all aware of this situation and the details surrounding it. I would be extremely grateful if you could personally get in contact with myself so that i can get full details and conduct an investigation and get to the bottom of this. Our agency prides ourselves on respecting all tenants, landlords and clients. Behaving in a professional manner is an essential part of company policy and i apologis ...
May 13,2013
May 13,2013
0
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Was a tenant for over three years and in that time found them to be extremely helpful. Any issues that arose were dealt with extremely promptly and effectively. Would not hesitate to use them again and highly recommend them....
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May 10,2013
May 10,2013
5
people found
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We have been with WLYP for several years and cannot rate them highly enough. Previously we had some very stressfull and expensive issues with our property when trying to manage the property ourselves. WLYP came highly reccommended, and we are so glad we followed the ...
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May 09,2013
May 09,2013
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1st Key took over from the original letting agency for our building. Since then problems get address within a few hours of reporting them. Building maintenance has been a top priority for them and issues that were ongoing from the previous agents have either been ...
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May 08,2013
May 08,2013
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Approachable, responsive landlords with integrity.
I've been a tenant for 5 years, and have found 1st key to be excellent landlords: personable, decent, respectful and efficient . Always happy to help - People you can trust and feel secure with.
Highly recommended....
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Apr 30,2013
Apr 30,2013
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I lived at the property for 10 months.Paul Tomlins from 1st key letting was very good re-organising everything to do with the Paragon building when he took over managing it himself.Recycling/rubbish was much better organised,maintenance issues were addressed quickly.Fire/health and ...
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Apr 12,2013
Apr 12,2013
6
people found
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Been a tenant since April 2011, received nothing but the best help since weve been withthis agent, nothing is too much trouble, would highly recommend to anyone defiantly a 10/10 customer satisfaction :)...
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Apr 22, 2013
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Leanne,
Many thanks for taking the time to write such a nice review. ...
Apr 04,2013
Apr 04,2013
0
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These landlords are by far the best I have ever had the pleasure of dealing with. Having been messed about by estate agents and landlords in the past I was blown away when every inquiry I made or concern I raised about the flat was ...
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Mar 05,2013
Mar 05,2013
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we lived in this property six months.and we had a wonderful experience with these agents.since first day we felt as they are treating with us as a friend.they are very professional and very kind to resolve any problem i had in the ...
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Mar 04,2013
Mar 04,2013
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The rent was a very reasonable price. What few problems I did experience during my tenancy were addressed and resolved as soon as humanly possible. I just wish the landlord of my new home was as attentive!...
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Mar 01,2013
Mar 01,2013
0
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I had a very enjoyable tenancy with 1st Key Letting. Both Paul and Ian are really friendly, and happy to help with any questions or problems. They are also extremely professional - my previous experiences with landlords have included those who would let themselves into ...
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Feb 23,2013
Feb 23,2013
0
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In the 12 years that I have been a tenant, the service from this agent has been consistently exemplary, efficient, courteous and professional. I appreciate the regular services and checkups of the boilers and for fire safety. The building is well maintained and communal areas are ...
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Feb 22,2013
Feb 22,2013
4
people found
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Initial conversations were up there with the best in a difficult situation which thankfully got resolved with help from wlypc. Only negative points were lack of response when waiting for return of calls with updates and the continuous 'dropping' of calls because of the phone ...
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Feb 20,2013
Feb 20,2013
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Are landlord visited are house on the 20th of Feb and me and my partner met him for the first time and he was really nice.
He introduced himself ask us if there was any problems with the house if there was he would write ...
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Feb 20,2013
Feb 20,2013
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I needed to move into a property at short notice. I approached 1st Key and they was able to assist me with 2 viewings of properties they had just refurbished. I had no need to view the second property as the first met all my requirements. ...
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Feb 15,2013
Feb 15,2013
4
people found
this helpful
this helpful
i am really pleased with the customer service i recived, got spoke to as a friend and not as a client, really helpfull the best agency i have been in around the midlands area. talked through my needs and they were met by all staff ...
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Feb 15,2013
Feb 15,2013
3
people found
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Im not really a fan of agencies, but this agency was great. I was a tenant of theres for2 years and througout that time they treated me so lovely. All maintenace issuse were dealt with right away. If i ever came to the office they ...
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Jan 31,2013
Jan 31,2013
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The service was fantastic, Paul and Ian were very friendly and helpful. VERY cheap agency fees which was a bonus, and well worth paying for the great service we received. Definitely recommend :)...
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Nov 18,2012
Nov 18,2012
7
people found
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I assigned WLYP to market my property. They got in touch with me to inform there was an interested parties, I replied that we are on the mist of referencing another tenant. I told him to wait if my referencing failed I will accept their ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Please contact your local branch. We always take complaints seriously.
Last updated at 10:39 AM 11/09/2018 by Guy Vaughan
Best Estate Agent in B3 
Best Letting Agent in Birmingham 
