“What a joke of a company. I used look estates ......”
1 Star Review
Aug 19,2017
By:
'Simon'
Aug 19,2017
Branch: Gillingham, 144 High Street
Services: Lettings (as a Landlord)
Rent PCM: £875
Would you recommend?: No
Postcode: ME7
Branch: Gillingham, 144 High Street
Lettings (as a Landlord)
Rent PCM: £875
Postcode: ME7
3
people found
this helpful
What a joke of a company. I used look estates after someone referred me to them because they purchased a property from them.
I let a property through this company and got such bad service and lack of communication from them. The manager hannane is ...
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Comment on agent fees
Very bad for what they do, which is nothing
3
people found
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“I am a landlord and have used Look estate agents ......”
1 Star Review
Aug 17,2017
By:
'Tony'
Aug 17,2017
Branch: Gillingham, 144 High Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: ME5
Branch: Gillingham, 144 High Street
Lettings (as a Landlord)
Postcode: ME5
2
people found
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I am a landlord and have used Look estate agents for many years but over the last 2/3 years they have been absolutely useless. The staff that are employed there have no knowledge on letting or sales, they take ages to respond to anything, arrogant, rude ...
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Comment on agent fees
Bad
2
people found
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“What can I say? I unfortunately worked at this company. ......”
1 Star Review
Jul 15,2017
By:
'Mike'
Jul 15,2017
Branch: Gillingham, 144 High Street
Services: Admin
Would you recommend?: No
Postcode: NOT
Branch: Gillingham, 144 High Street
Admin
Postcode: NOT
2
people found
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What can I say? I unfortunately worked at this company. Not for long though! They made me show people around mold infested properties. Also made me go to a property to do a job that took up to 2 hours in the dark with no power! ...
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Comment on agent fees
Not applicable
2
people found
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“I had happily lived in the same property for 10 years ......”
1 Star Review
Jul 13,2017
By:
'Laura'
Jul 13,2017
Branch: Gillingham, 144 High Street
Services: Lettings (as a Tenant)
Rent PCM: £700
Would you recommend?: No
Postcode: ME7
Branch: Gillingham, 144 High Street
Lettings (as a Tenant)
Rent PCM: £700
Postcode: ME7
0
people found
this helpful
I had happily lived in the same property for 10 years but within 2 years of Look Estates taking over management of the property I couldn't wait to move. Their communication is poor and often unprofessional, from mass emails revealing personal information to sending letters in error ...
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Comment on agent fees
High and chased way in advance of renewing my tenancy
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“We've used look estates for the past 2 years. Their fees ......”
1 Star Review
Mar 03,2017
By:
'Wanderer'
Mar 03,2017
Branch: Gillingham, 144 High Street
Services: Lettings (as a Tenant)
Rent PCM: £700
Would you recommend?: No
Postcode: ME12
Branch: Gillingham, 144 High Street
Lettings (as a Tenant)
Rent PCM: £700
Postcode: ME12
1
people found
this helpful
We've used look estates for the past 2 years.
Their fees are expensive for what you get. We moved in with the boiler not working for 2 weeks in the middle of winter, our garden was full of rubbish and the fence was broken. It took almost ...
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Comment on agent fees
Expensive for what you get.
1
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“Appalling service. After going out of my way for a ......”
1 Star Review
Feb 27,2017
By:
'Andrew'
Feb 27,2017
Branch: Gillingham, 144 High Street
Services: Lettings (Prospective customer)
Rent PCM: £795
Would you recommend?: No
Postcode: TN18
Branch: Gillingham, 144 High Street
Lettings (Prospective customer)
Rent PCM: £795
Postcode: TN18
0
people found
this helpful
Appalling service. After going out of my way for a viewing on Saturday, which they'd booked in a block so there were about 12 people wandering around the property. I told the agent I was interested in proceeding with my application. She told me to phone ...
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Comment on agent fees
Have not paid any fees
0
people found
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“I have dealt with look estates for many years now. ......”
5 Star Review
Oct 21,2016
By:
'best'
Oct 21,2016
Branch: Gillingham, 144 High Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: ME7
Branch: Gillingham, 144 High Street
Lettings (as a Landlord)
Postcode: ME7
0
people found
this helpful
I have dealt with look estates for many years now. They are always very helpful and professional. When visiting their office or calling them I am always greeted with enthusiasm. I deal mostly with Kelly Creed who stays in touch with me almost monthly and ...
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Comment on agent fees
fantastic
0
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“I am using Look estates to manage several properties and ......”
5 Star Review
Oct 21,2016
By:
'Pav'
Oct 21,2016
Branch: Gillingham, 144 High Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: ME7
Branch: Gillingham, 144 High Street
Lettings (as a Landlord)
Postcode: ME7
0
people found
this helpful
I am using Look estates to manage several properties and am very happy with their services. The entire team are friendly, very helpful and their customer service is amazing. Any queries I have are answered efficiently and my properties are being very well looked after. ...
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Comment on agent fees
Fees here are very reasonable and worth every penny paid!
0
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“Overall look's service is very poor. A lack of feedback, ......”
2 Star Review
Dec 08,2014
By:
'Mr'
Dec 08,2014
Branch: Gillingham, 144 High Street
Services: Buying agent
Sold price: £360000
Would you recommend?: No
Postcode: ME9
Branch: Gillingham, 144 High Street
Buying agent
Sold price: £360000
Postcode: ME9
3
people found
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Overall look's service is very poor. A lack of feedback, communication & general apathy. My experience was not good. Numerous attempts over a few days to get important information, with promises of return calls just never happened! Quotes you'll hear are "she's out of the office" "...
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What agent could do to change your mind?
Listen & act!
Attached Filesnbsp;
Comment on agent fees
A competive rate normally, but considering their service that rate starts to look poor. You only get what you pay for
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people found
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