Living Residential
4.8/5, 175 reviews
97% recommended
100% sales valuation accuracy
100% sales fee satisfaction
96% lettings valuation accuracy
95% lettings fee satisfaction
Living Residential Estate Agents West HampsteadAbout UsWelcome to Living Residential - your local Estate Agents, covering West Hampstead, Cricklewood and Kilburn. Whether you’re looking to buy, rent or lease a property, or need help managing your rental property, we’re the estate agent of choice. Our knowledgeable and experienced ... show more Living Residential Estate Agents West Hampstead
About Us
Welcome to Living Residential - your local Estate Agents, covering West Hampstead, Cricklewood and Kilburn. Whether you’re looking to buy, rent or lease a property, or need help managing your rental property, we’re the estate agent of choice. Our knowledgeable and experienced team offers you the highest level of personalised service, providing complete peace of mind. Friendly, personable and approachable, our team has specialist knowledge of the area and an extensive understanding of the sector.

What Sets Us Apart?
Understanding people

We treat every property as if it’s our own. We are honest, transparent and we love to chat – communication is key and we build trust by ensuring that you are fully versed in the process, every step of the way. We understand the needs of people and families and we will never waste your time or ours, by showing you unsuitable properties. Fully versed in all legal requirements, we cover every aspect of the selling, letting and management process for landlords and tenants.

Tech savvy

We’ll market your property to the highest standard on all major portals and magazines. Using traditional means yet embracing technology, we stay ahead of the curve of changing property trends. We create marketing videos to stream on Facebook, YouTube and LinkedIn. We also use WhatsApp as one of our primary communication tools. Call us from abroad and we can show you a property in London on a real time video call.

Affiliations

The only Guild agency in the area, we are West Hampstead’s trusted property agencies. We understand the pressures of maintaining your property, selling it at its optimal value and leasing it successfully and we are fully aware of new and constantly changing legislation. We are affiliated with the Property Ombudsman, Safe Agent and NALS.

What our customers say

We are conveniently located near West Hampstead’s transport links and we insist on accompanying you to every viewing. We can even help organise transport if required. In fact, we’re so nice that we were voted as one of the top 3 letting agents in London by The London Paper. Our countless 5-star reviews on All Agents demonstrate that our dedication to service is recognised by our toughest critics – our landlords, tenants and customers.
Living Residential | Estate Agents in West Hampstead

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £235,000 £1,750,000
Lettings 96% 95% £520 £2,470
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
35 0 110 5 13 0 7 0 4 1
Areas covered
  • NW6
  • West Hampstead
  • NW2
  • Cricklewood
  • NW3
  • Hampstead
  • NW4
  • Kilburn
  • NW11
  • Belsize Park
  • W9
  • St Johns Wood
  • N2
  • Notting Hill
  • NW8
  • East Finchley
  • NW7
  • Watford
  • WD18
  • Maida Vale
Address

118 Fortune Green Road
West Hampstead,London
Greater London
NW6 1DH
020 7435 6066

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NALS TDS SAGEagent The Guild
Images & Videos

“This agent is very good it helps tenants in anything ......”

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Apr 13,2017
Minithumbup
Ramona
Jason
By: 'Hamsa'
Apr 13,2017
1 people found
this helpful
This agent is very good it helps tenants in anything they want and change him for the house if anything doesn't good and the tenant can't use it and bring for him new furniture....
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Comment on agent fees
Good
Was this helpful? Yes

“Great to deal with gave us lots of options on ......”

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Apr 12,2017
Minithumbup
Jason
By: 'Tony'
Apr 12,2017
1 people found
this helpful
Great to deal with gave us lots of options on property's! Super efficient with paperwork and always available to help with any questions before and after we moved in ! Yes we would highly recommend this company and will definetly use them again!...
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Comment on agent fees
Good
Was this helpful? Yes

“I have been using Living Residential for over 10 years and ......”

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Apr 10,2017
Minithumbup
Jason
Ramona
By: 'KB'
Apr 10,2017
1 people found
this helpful
I have been using Living Residential for over 10 years and the service continues to be excellent, particularly from Ramona and Jason. Problems are resolved efficiently, without fuss and the advice is sensible and reliable. I have a great deal of trust in them....
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Comment on agent fees
Fee rates are good.
Was this helpful? Yes

“Have been dealing with Jayson Werter for last 7/8 years and ......”

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Apr 05,2017
Minithumbup
Jason
By: 'Jayson'
Apr 05,2017
0 people found
this helpful
Have been dealing with Jayson Werter for last 7/8 years and have found him very helpful, and the thing which I appreciate most is his willingness to discuss any issue with very warm and friendly approach. Wish him all tthe success. Malik...
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Comment on agent fees
Friendly and willingness approach
Was this helpful? Yes

“always knowing about local rental market and market prices .Friendly ......”

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Mar 23,2017
Minithumbup
Jason
By: 'Frank'
Mar 23,2017
0 people found
this helpful
always knowing about local rental market and market prices .Friendly and always helpful and contactable even from abroad .Personal service all the time....
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Comment on agent fees
Fair prices for service received
Was this helpful? Yes

“Jamie showed me around the flat in 2014 and I am ......”

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Mar 23,2017
Minithumbup
By: 'Florence'
Mar 23,2017
0 people found
this helpful
Jamie showed me around the flat in 2014 and I am still living in the same flat 3 years later. He was really helpful and couldn't do enough to help me. I would definitely recommend Living Residential Estate Agents to anyone. Everything was done so well, quickly ...
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Comment on agent fees
The fees are reasonable
Was this helpful? Yes

“As a landlord Jason Werter has provided me with a ......”

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Mar 22,2017
Minithumbup
Jason
By: 'PBM8'
Mar 22,2017
0 people found
this helpful
As a landlord Jason Werter has provided me with a professional property management service including finding good quality tenants with all references verified and ongoing tenancy renewals, reviews and safety compliance certified. I would recommend him and Living residential wholeheartedly....
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Comment on agent fees
I have checked and found Living residential's fee's to be competitive.
Was this helpful? Yes

“Jason Werter and his team are a very knowledgeable and ......”

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Mar 17,2017
Minithumbup
Jason
By: 'A.Warwick'
Mar 17,2017
0 people found
this helpful
Jason Werter and his team are a very knowledgeable and most helpful team. They are fully aware of the market place and are always spot on with their advice to both me as a landlord and also the tenants so as to provide a most ...
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Was this helpful? Yes

“Really great--thanks Mark--responded to emails very quickly and generally was ......”

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Feb 22,2017
Minithumbup
By: 'Callum'
Feb 22,2017
0 people found
this helpful
Really great--thanks Mark--responded to emails very quickly and generally was on top of things. Easy pick-up of keys on moving-in day....
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Was this helpful? Yes

“I had a pleasant stay thanks to friendly, professional, efficient ......”

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Feb 21,2017
Minithumbup
By: 'Dinara'
Feb 21,2017
0 people found
this helpful
I had a pleasant stay thanks to friendly, professional, efficient service. All the members of the team are considerate and kind. Thank you!...
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Was this helpful? Yes

“Mark has been an excellent help and a pleasure to ......”

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Jan 31,2017
Minithumbup
By: 'Shelby'
Jan 31,2017
0 people found
this helpful
Mark has been an excellent help and a pleasure to work with! Very honest and attentive. Would recommend Living Residential because of him....
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Was this helpful? Yes

“Very professional attitude, fast and efficient approach. I felt like ......”

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Oct 11,2016
Minithumbup
By: 'Simona'
Oct 11,2016
0 people found
this helpful
Very professional attitude, fast and efficient approach. I felt like being well looked after. Thank you for getting us started in a new place!...
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Was this helpful? Yes

“THE WORST AGENCY EVER! I contact the agency to help ......”

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Jul 15,2016
Minithumbdown
By: 'BV'
Jul 15,2016
4 people found
this helpful
THE WORST AGENCY EVER! I contact the agency to help me with finding a new apartment. This guy wasn't professional at all. He picks up his phone with 'hea' and then he says I don't have time now. Ok then why do you pick up ...
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What agent could do to change your mind?
EXTREMLY BAD
Attached Filesnbsp;
Comment on agent fees
EXTREMLY BAD
Was this helpful? Yes
By: Jason Werter
Jul 15, 2016
View all comments (1)
I have just taken a listen to the phone calls and phone logs to confirm your comment, I can see from the call log that we received a call from you 2 at 10.15am and listening to that call the negotiator advised you that we were awaiting for keys and we will contact as soon as we got the keys in our office to arrange a viewing on the property. I can then see we received a miss call from you at 2.34 and then negotiator called you back at that time and I can confirm that the conversation did not sta ...

“The service we received from Living Residential has been amazing. ......”

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Apr 25,2015
Minithumbup
Jason
By: 'Satisfied'
Apr 25,2015
0 people found
this helpful
The service we received from Living Residential has been amazing. Even though we didn't get the first property that was shown to us, Jason and Mark were quick to contact us regarding other offers that were suitable to us. They responded quickly to e-mails and ...
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Was this helpful? Yes

“Really helpful guys. I called them millions of times and ......”

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Apr 17,2015
Minithumbup
By: 'Leah'
Apr 17,2015
0 people found
this helpful
Really helpful guys. I called them millions of times and they were always happy to help and answer the concerns of all my flatmates. Leah...
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Was this helpful? Yes

“Absolutely disgusting. I am working with a solicitor following my ......”

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Mar 13,2015
Minithumbdown
By: 'Aidan.d'
Mar 13,2015
4 people found
this helpful
Absolutely disgusting. I am working with a solicitor following my dealings with this company they are a disgrace. Do not use them!!...
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What agent could do to change your mind?
Not helpful in the slightest. A disgrace
Attached Filesnbsp;
Comment on agent fees
Not worth any fees. A month into tenancy and still have not received an inventory. Lots of unanswered questions. Poor service. Simply money grabbers.
Was this helpful? Yes

“Living residential were a great agency to deal with, alwaya ......”

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Feb 25,2015
Minithumbup
By: 'Byron'
Feb 25,2015
0 people found
this helpful
Living residential were a great agency to deal with, alwaya responsive when we needed help with the property and very friendly. Would highly recommend to others looking to rent in west Hampstead!...
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Was this helpful? Yes

“The tenants over-stayed their tenancy and it was necessary to ......”

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Nov 07,2014
Minithumbup
By: 'Wendy'
Nov 07,2014
0 people found
this helpful
The tenants over-stayed their tenancy and it was necessary to take County Court action for possession and recovery of unpaid rent and damage and dilapidations. Living Residential was excellent in preparing Court notices, giving us guidance and support and obtaining written statements from contractors they ...
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Comment on agent fees
Fees are very fair and a great amount of work was necessary to secure vacant possession of the property.
Was this helpful? Yes

“When I found this flat, I was urgently need it. ......”

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Nov 06,2014
Minithumbup
Jason
By: 'Mary'
Nov 06,2014
0 people found
this helpful
When I found this flat, I was urgently need it. Mark was efficient for viewing the apartment with me, talked to the landlord, and sent me key information of the lease contract quickly, all in one or two days. He made things easy and simple. ...
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Comment on agent fees
I think it is reasonable
Was this helpful? Yes

“It's a Trusted,Honest & fair agent to deal with. Highly ......”

Share on :
Nov 06,2014
Minithumbup
Ramona
Jason
By: 'Hussein'
Nov 06,2014
0 people found
this helpful
It's a Trusted,Honest & fair agent to deal with. Highly experienced team to communicate with the customers by providing the best service....
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Was this helpful? Yes

“Selling my property was not easy, there were so many ......”

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Oct 02,2014
Minithumbup
Jason
By: 'Charlotte'
Oct 02,2014
0 people found
this helpful
Selling my property was not easy, there were so many hold ups and the solicitor I ended up using had to be nagged every step of the way. Thank goodness then that I had Jason on the case to act as a go between chasing ...
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Was this helpful? Yes

“I have used Living Residential for many years. The Company ......”

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Mar 12,2014
Minithumbup
By: 'RFYC'
Mar 12,2014
0 people found
this helpful
I have used Living Residential for many years. The Company manages and arranges all my buy to lets in the area. Their service is second to none and it is a great comfort that in their hands I rarely if ever have a void and ...
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Was this helpful? Yes

“We lived in the property for 6 years overall and in ......”

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Feb 20,2014
Minithumbup
Jason
By: 'Melissa'
Feb 20,2014
0 people found
this helpful
We lived in the property for 6 years overall and in all that time we never had an issue with anything. The estate agent Jason managed the property on behalf of the landlord & he gave an excellent service. Any time we had a problem in the ...
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Was this helpful? Yes

“Living Residential¯Â»Â¿ Is the most wonderful estate agency. Personable and ......”

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Feb 20,2014
Minithumbup
By: 'Civanne'
Feb 20,2014
0 people found
this helpful
Living Residential¯Â»Â¿ Is the most wonderful estate agency. Personable and professional with the most delightful team to work with. HIGHLY reccomend...
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Was this helpful? Yes

“We had an excellent experience with this company. Jason was ......”

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Dec 02,2013
Minithumbup
Jason
By: 'Lowri'
Dec 02,2013
0 people found
this helpful
We had an excellent experience with this company. Jason was so supportive of us during a problem with one of the tenants. He was nothing but professional in his handling of our deposit and of the situation with the tenant (including his overbearing parents). He ...
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Was this helpful? Yes

“Terribly disappointed with the service we received from Living Residential. ......”

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May 27,2013
Minithumbdown
Jason
By: 'FrustratedSally23'
May 27,2013
8 people found
this helpful
Terribly disappointed with the service we received from Living Residential. Misleading information provided when viewing the property, which has led to numerous problems and negotiations with the landlord ever since (i.e. for over a year now). Jason, despite being the director, appears to be ...
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Was this helpful? Yes

“will never recommend, had to fight to get a part ......”

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Feb 21,2013
Minithumbdown
By: 'crsmrtn'
Feb 21,2013
7 people found
this helpful
will never recommend, had to fight to get a part of the deposit, was unfairly deducted, lot of hassle before moving in and after moving out...
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Was this helpful? Yes

“Mark has been very helpful and always dealt with every ......”

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Jul 26,2012
Minithumbup
By: 'Sian'
Jul 26,2012
1 people found
this helpful
Mark has been very helpful and always dealt with every request immediately. In cases where he was unable to get things sorted by the landlord he took the responsibility and solved the problem so it could be dealt with quickly and I didn't have to ...
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Was this helpful? Yes

“I have been using living residential for quite a few ......”

Share on :
Jul 09,2012
Minithumbup
By: 'fil'
Jul 09,2012
1 people found
this helpful
I have been using living residential for quite a few years. They not only assisted in renting out my property on several occasions but, they also help manage my property. I have found them to be quite responsive whenever there have been any queries, getting ...
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Was this helpful? Yes

“Living Residential have been efficient, helpful and friendly from the ......”

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Jul 04,2012
Minithumbup
Ramona
By: 'Liam'
Jul 04,2012
1 people found
this helpful
Living Residential have been efficient, helpful and friendly from the outset. A damage from a leak from the flat above was repaired promptly, with reputable tradesmen used to undertake the work. Living Residential come highly recommended....
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Was this helpful? Yes
Staff picture Jason
(128)
Staff picture Marc
(45)
Staff picture Ramona
(29)

Landlord Fees

Let only service
9% (inc. VAT), On Completion (Fees are negotiable)

Living Residential was established to provide specialist estate agency services for all types of residential properties located in North West London, West London and Central London.
Specialising in residential sales, lettings, management and investments, Living Residential offers the personal touch that only an independent estate agent can deliver. We have a wealth of knowledge of the local property market and have established ourselves as reliable, hard working and reputable agents.
Based at 118 Fortune Green Road, West Hampstead, our high street office is in close proximity to West Hampstead’s transport links. We insist on accompanying applicants to every viewing and can provide transport if required.

Last updated on 31/05/2019, 3:58 PM by Jason Werter


Vendor Fees

Overall Fees
1.8% (inc. VAT), On Completion (Fees are negotiable)

Living Residential was established to provide specialist estate agency services for all types of residential properties located in North West London, West London and Central London.
Specialising in residential sales, lettings, management and investments, Living Residential offers the personal touch that only an independent estate agent can deliver. We have a wealth of knowledge of the local property market and have established ourselves as reliable, hard working and reputable agents.
Based at 118 Fortune Green Road, West Hampstead, our high street office is in close proximity to West Hampstead’s transport links. We insist on accompanying applicants to every viewing and can provide transport if required.

Last updated on 31/05/2019, 3:57 PM by Jason Werter - Director

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We belong to the Ombudsman of Estate agents and any complaints to be emailed to the company director [email protected] we aim to reply within 24 hours to any complaints
Last updated at 11:59 AM 27/10/2017 by Living Residential - West Hamp

Awards won by Living Residential

Regional Awards won by Living Residential

Individual Branch Awards

London, NW6



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Living Residential