Living Residential
4.8/5, 175 reviews
97% recommended
100% sales valuation accuracy
100% sales fee satisfaction
96% lettings valuation accuracy
95% lettings fee satisfaction
Living Residential Estate Agents West HampsteadAbout UsWelcome to Living Residential - your local Estate Agents, covering West Hampstead, Cricklewood and Kilburn. Whether you’re looking to buy, rent or lease a property, or need help managing your rental property, we’re the estate agent of choice. Our knowledgeable and experienced ... show more Living Residential Estate Agents West Hampstead
About Us
Welcome to Living Residential - your local Estate Agents, covering West Hampstead, Cricklewood and Kilburn. Whether you’re looking to buy, rent or lease a property, or need help managing your rental property, we’re the estate agent of choice. Our knowledgeable and experienced team offers you the highest level of personalised service, providing complete peace of mind. Friendly, personable and approachable, our team has specialist knowledge of the area and an extensive understanding of the sector.

What Sets Us Apart?
Understanding people

We treat every property as if it’s our own. We are honest, transparent and we love to chat – communication is key and we build trust by ensuring that you are fully versed in the process, every step of the way. We understand the needs of people and families and we will never waste your time or ours, by showing you unsuitable properties. Fully versed in all legal requirements, we cover every aspect of the selling, letting and management process for landlords and tenants.

Tech savvy

We’ll market your property to the highest standard on all major portals and magazines. Using traditional means yet embracing technology, we stay ahead of the curve of changing property trends. We create marketing videos to stream on Facebook, YouTube and LinkedIn. We also use WhatsApp as one of our primary communication tools. Call us from abroad and we can show you a property in London on a real time video call.

Affiliations

The only Guild agency in the area, we are West Hampstead’s trusted property agencies. We understand the pressures of maintaining your property, selling it at its optimal value and leasing it successfully and we are fully aware of new and constantly changing legislation. We are affiliated with the Property Ombudsman, Safe Agent and NALS.

What our customers say

We are conveniently located near West Hampstead’s transport links and we insist on accompanying you to every viewing. We can even help organise transport if required. In fact, we’re so nice that we were voted as one of the top 3 letting agents in London by The London Paper. Our countless 5-star reviews on All Agents demonstrate that our dedication to service is recognised by our toughest critics – our landlords, tenants and customers.
Living Residential | Estate Agents in West Hampstead

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £235,000 £1,750,000
Lettings 96% 95% £520 £2,470
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
35 0 110 5 13 0 7 0 4 1
Areas covered
  • NW6
  • West Hampstead
  • NW2
  • Cricklewood
  • NW3
  • Hampstead
  • NW4
  • Kilburn
  • NW11
  • Belsize Park
  • W9
  • St Johns Wood
  • N2
  • Notting Hill
  • NW8
  • East Finchley
  • NW7
  • Watford
  • WD18
  • Maida Vale
Address

118 Fortune Green Road
West Hampstead,London
Greater London
NW6 1DH
020 7435 6066

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NALS TDS SAGEagent The Guild
Images & Videos

“Brilliant from Start to Finish. ....”

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May 19,2020
Minithumbup
Jason
By: 'Gavyn'
May 19,2020
0 people found
this helpful
Brilliant from Start to Finish. I recently had the pleasure of working with Living Residential and I cannot speak highly enough about the service I was given. The transaction was complicated and the personal circumstances difficult, however Jason was sensitive and understanding and most importantly ...
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“Very friendly, if i had any problems then the......”

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Oct 11,2019
Minithumbup
Jason
By: 'Jason'
Oct 11,2019
0 people found
this helpful
Very friendly, if i had any problems then they were always dealt with very quickly. Would definitely recommend these to any of my family or friends...
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“Recommended...”

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Sep 12,2019
Minithumbup
Jason
By: 'alper'
Sep 12,2019
0 people found
this helpful
Worked more than 2 years with Living Residential. They are professional, responsive and trustworthy. I had no problems during and after the contract. Well recommended...
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“Very responsive to any issues throughout the ......”

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Sep 11,2019
Minithumbup
Jason
Marc
By: 'Charles'
Sep 11,2019
1 people found
this helpful
Very responsive to any issues throughout the application process, particularly given issues with previous landlord. Change in personnel was well-handled with no delays or drop in service...
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“I have rented flat from them for last 12 year......”

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Sep 07,2019
Minithumbup
Ramona
Jason
By: 'Jacek'
Sep 07,2019
0 people found
this helpful
I have rented flat from them for last 12 years, they were always helpful, quickly response, highly recommended if you are looking to rent from them....
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“Marc and Jason are Really helpful, polite, fr......”

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Jul 22,2019
Minithumbup
Marc
Jason
By: 'Hassan'
Jul 22,2019
1 people found
this helpful
Marc and Jason are Really helpful, polite, friendly And professional. The property is newly refurbished, it was a very positive experience.I highly recommend doing business with living residential....
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Was this helpful? Yes

“Excellent communication and extremely helpful......”

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Jul 22,2019
Minithumbup
Marc
By: 'Sian'
Jul 22,2019
1 people found
this helpful
Excellent communication and extremely helpful with all our questions, and patient when we needed a little more time to consider things. We have found a great flat and had a nice, professional experience with Marc and Jason....
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“Good Agent...”

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Mar 20,2019
Minithumbup
Marc
Jason
By: 'Bjorn.'
Mar 20,2019
1 people found
this helpful
Very good agent that was always available for any questions or issues - also allowed us to leave tenancy early due to personal circumstances and arranged another tenant quickly. Fees are also very reasonable which is a rarity in this industry....
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Comment on agent fees
Good
Was this helpful? Yes

“First time using an estate agent...”

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Mar 13,2019
Minithumbup
Marc
By: 'japakimi'
Mar 13,2019
0 people found
this helpful
Excellent customer service from Marc! Took us through every step - as it was our first time using an estate agent. From potential viewings to final confirmation, he went beyond the call of duty to answer many nagging questions we had to alleviate our fears; ...
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Comment on agent fees
Good
Was this helpful? Yes

“Reliable...”

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Jan 27,2019
Minithumbup
Jason
By: 'Manuel'
Jan 27,2019
0 people found
this helpful
Always try to resolve issues once he get involved finding a quick solution, being very supportive when I started my contract with this agency...
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“Overall really happy with the service...”

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Dec 20,2018
Minithumbup
Ramona
Jason
By: 'CSP'
Dec 20,2018
0 people found
this helpful
Overall I am really pleased with Living Residential Service. Always really quick in sorting out issues or speaking with the landlord. My only feedback is that I would expect a bit more guidance in email interactions. For instance when I sent all the info for ...
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Comment on agent fees
Fair
Was this helpful? Yes

“Above and Beyond...”

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Aug 31,2018
Minithumbup
Marc
Jason
By: 'LSkilling'
Aug 31,2018
1 people found
this helpful
I received exceptional service from both Marc and Jason who were friendly, professional and extremely helpful, responding promptly to any requests or questions I had. They made the process virtually seamless and I wouldn't hesitate to recommend or use again....
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Comment on agent fees
Very reasonable
Was this helpful? Yes

“Renting flat...”

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Aug 28,2018
Minithumbup
Marc
Jason
By: 'Becka'
Aug 28,2018
3 people found
this helpful
From the start we have been experiencing only a professional and good way of helping us to find the perfect flat. They have been very good in being clear and keeping good communication with us which have made us feel very safe and secure by ...
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“Efficient and friendly...”

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Aug 27,2018
Minithumbup
Jason
Marc
By: 'Dancer'
Aug 27,2018
3 people found
this helpful
Both Jason and Marc made the whole process of renting a house much easier than it could have been! They were very good at communicating with us and were very patient. Always available to answer questions but not pushy in any way. I'd highly recommend!...
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Comment on agent fees
Standard
Was this helpful? Yes

“Overall satisfied and no issues...”

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Aug 20,2018
Minithumbup
Ramona
Jason
By: 'Chirag'
Aug 20,2018
1 people found
this helpful
I would say it has been a very comfortable one year of experience, and Living Residential have been always there in case of any queries or issues and have got them sorted. Especially Ramona has been of great help and has been in touch all ...
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“Professional and personable service...”

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Aug 15,2018
Minithumbup
Ramona
Jason
By: 'Andy'
Aug 15,2018
4 people found
this helpful
Having been a tenant with Living Residential for just under 3 years, I can absolutely recommend them. From the initial flat search and contract signing, through to handing back the keys, communication was excellent throughout and I felt comfortable trusting them. Despite clearly being very busy, ...
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“Good Service...”

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Aug 14,2018
Minithumbup
Jason
By: 'Roland'
Aug 14,2018
1 people found
this helpful
Jason was punctual, friendly and responded appropriately and in time to my queries. During his holiday he referred me to his colleagues who also provided appropriate service....
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“Amazing service...”

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Jun 18,2018
Minithumbup
Jason
By: 'Ella'
Jun 18,2018
1 people found
this helpful
I am a new customer to living residential and I am very pleased and happy with the service that was provided from Jason....
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Comment on agent fees
Good
Was this helpful? Yes

“I can not recommend this agency enough. We have been ......”

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Jan 31,2018
Minithumbup
Jason
Ramona
By: 'Dessie'
Jan 31,2018
1 people found
this helpful
I can not recommend this agency enough. We have been renting a flat through them for the last 5 years and it has been an absolute pleasure to deal with them. They know what they are doing and treat you like like an individual and not ...
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Comment on agent fees
Because I never dealt with any other agencies I can not comment on the fees. However - you do get what you pay for. I consider them very fair.
Was this helpful? Yes

“I had a very positive experience dealing with Living Residential. ......”

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Aug 25,2017
Minithumbup
Jason
By: 'Sophie'
Aug 25,2017
1 people found
this helpful
I had a very positive experience dealing with Living Residential. They made the whole process of renting stress-free and I couldn't recommend them enough!...
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“Living Residential is a small but very lovely agency, with ......”

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Aug 24,2017
Minithumbup
Jason
By: 'Elena'
Aug 24,2017
1 people found
this helpful
Living Residential is a small but very lovely agency, with a super helpful and friendly staff! I would definitely recommend them to everyone!...
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Comment on agent fees
Reasonable fees
Was this helpful? Yes

“I stayed 3 years in the same apartment. I got same ......”

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Aug 17,2017
Minithumbup
Ramona
Jason
By: 'AmelieA'
Aug 17,2017
1 people found
this helpful
I stayed 3 years in the same apartment. I got same contacts for the whole period. Team was very reactive in all cases. They provided support when I had issues (leak, blocked pipe, door locked...). They replied all my queries positively and in due course....
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Was this helpful? Yes

“They are brilliant people throughout the process of searching and ......”

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Aug 03,2017
Minithumbup
Jason
By: 'Rolando'
Aug 03,2017
1 people found
this helpful
They are brilliant people throughout the process of searching and probably signing of Contract.. The agency has been fantastic and helpful i can recommend to anyone and to my friends...
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Comment on agent fees
Just fair
Was this helpful? Yes

“Jason has been brilliant throughout the process of searching and ......”

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Jun 15,2017
Minithumbup
Jason
By: 'Tess'
Jun 15,2017
1 people found
this helpful
Jason has been brilliant throughout the process of searching and signing for our new flat. He was quick to respond to our enquiries and was very helpful fitting viewings around our work schedules. During the process of signing for the flat, Jason was very efficient ...
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Comment on agent fees
Standard
Was this helpful? Yes

“We rented a flat from Living Residential for which Jason ......”

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Jun 10,2017
Minithumbup
Jason
By: 'Genevieve'
Jun 10,2017
1 people found
this helpful
We rented a flat from Living Residential for which Jason Werter was the agent. Jason was easy to work with, responsive to our needs as tenants and very fair. It was refreshing to work with such an easy-going and transparent agency....
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Comment on agent fees
Fees are lower than many of the larger high street real estate agents.
Was this helpful? Yes

“The agency has been great, we were with them for 9 ......”

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May 31,2017
Minithumbup
Ramona
Jason
By: 'Frank89'
May 31,2017
1 people found
this helpful
The agency has been great, we were with them for 9 years and they've been extremely helpful when we required anything. They've got great communication and an excellent team....
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Comment on agent fees
Good
Was this helpful? Yes

“Jamie was really flexible, even for the viewing, he made ......”

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May 26,2017
Minithumbup
Ramona
By: 'Evangelos'
May 26,2017
1 people found
this helpful
Jamie was really flexible, even for the viewing, he made it all fast and easy for us to get the property, very helpful lad. Ramona, responsible for management of the flats was also very helpful, available even after office times, always willing to understand the ...
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Comment on agent fees
Standard fees I would say, not anything surprisingly expensive such as other offices.
Was this helpful? Yes

“During twelve years of being with Living Residential in West ......”

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May 16,2017
Minithumbup
Jason
Ramona
By: 'A'
May 16,2017
2 people found
this helpful
During twelve years of being with Living Residential in West Hampstead my property has never been vacant for more than fourteen days! With only one nightmare tenant in that time who didn't pay the rent - when I followed all the advice from Jason, who ...
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Comment on agent fees
Good!
Was this helpful? Yes

“I am delighted with the professional service I have received ......”

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Apr 29,2017
Minithumbup
Jason
Ramona
By: 'Mrs'
Apr 29,2017
1 people found
this helpful
I am delighted with the professional service I have received from Jason and his team. They are efficient, friendly and knowledgeable. They have found and vetted tenants for me very quickly. The excellent Ramona manages my property and I am confident any issues my tenants ...
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Comment on agent fees
The fees are competitive
Was this helpful? Yes

“Very professional staff, had dealt with Jason, Jamie and Ramona ......”

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Apr 25,2017
Minithumbup
Ramona
Jason
By: 'Jess'
Apr 25,2017
1 people found
this helpful
Very professional staff, had dealt with Jason, Jamie and Ramona as I needed help in both letting and management. Great guidance and truly helpful all the way. I totally recommend Living Residential to anyone that needs a good, caring service. Thanks guys!...
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Staff picture Jason
(128)
Staff picture Marc
(45)
Staff picture Ramona
(29)

Landlord Fees

Let only service
9% (inc. VAT), On Completion (Fees are negotiable)

Living Residential was established to provide specialist estate agency services for all types of residential properties located in North West London, West London and Central London.
Specialising in residential sales, lettings, management and investments, Living Residential offers the personal touch that only an independent estate agent can deliver. We have a wealth of knowledge of the local property market and have established ourselves as reliable, hard working and reputable agents.
Based at 118 Fortune Green Road, West Hampstead, our high street office is in close proximity to West Hampstead’s transport links. We insist on accompanying applicants to every viewing and can provide transport if required.

Last updated on 31/05/2019, 3:58 PM by Jason Werter


Vendor Fees

Overall Fees
1.8% (inc. VAT), On Completion (Fees are negotiable)

Living Residential was established to provide specialist estate agency services for all types of residential properties located in North West London, West London and Central London.
Specialising in residential sales, lettings, management and investments, Living Residential offers the personal touch that only an independent estate agent can deliver. We have a wealth of knowledge of the local property market and have established ourselves as reliable, hard working and reputable agents.
Based at 118 Fortune Green Road, West Hampstead, our high street office is in close proximity to West Hampstead’s transport links. We insist on accompanying applicants to every viewing and can provide transport if required.

Last updated on 31/05/2019, 3:57 PM by Jason Werter - Director

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We belong to the Ombudsman of Estate agents and any complaints to be emailed to the company director [email protected] we aim to reply within 24 hours to any complaints
Last updated at 11:59 AM 27/10/2017 by Living Residential - West Hamp

Awards won by Living Residential

Regional Awards won by Living Residential

Individual Branch Awards

London, NW6



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Living Residential