“Today I lose £12000...I sought to buy a fla......”
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1 Star Review
Aug 31,2023
By:
'MARTIN BARWELL'
Aug 31,2023
Branch: Leeds, Whitehall Waterfront,2 Riverside Way
Services: Property Management
Would you recommend?: No
Postcode: S71
Branch: Leeds, Whitehall Waterfront,2 Riverside Way
Property Management
Postcode: S71
1people found this helpful
Today I lose £12000...
I sought to buy a flat at 16 Silk Mill Elland.All I was seeking was indemnity against The Cladding Costs removals.Nobody is available to talk too and no-one accepts responsibility.My Solicitor is aghast at their service from their Solicitors.Liv...... read full review
“The photos on the website for Fairway court i......”
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1 Star Review
Apr 07,2022
By:
'D'
Apr 07,2022
Branch: Leeds, 26 East Parade
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LS11
Branch: Leeds, 26 East Parade
Lettings (as a Tenant)
Postcode: LS11
1people found this helpful
The photos on the website for Fairway court in Leeds looked amazing, the guy was late but we were very excited for the viewing so we didn't mind. Could hear dogs barking the whole time we were waiting - even though no pets are allowed ... read full review
Branch: Leeds, Whitehall Waterfront,2 Riverside Way
Services: Property Management
Would you recommend?: No
Postcode: L6
Branch: Leeds, Whitehall Waterfront,2 Riverside Way
Property Management
Postcode: L6
1people found this helpful
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1/5allAgents · 9 reviews
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Joanne Borchert
Joanne Borchert
8 reviews·2 photos
just nowNEW
Shockingly inebt, one star undeserved. The Govt needs to regulate such cowboys.
9 months ... read full review
“A truly shocking outfit. Charging me twice fo......”
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1 Star Review
Mar 24,2021
Mark
By:
'Sean'
Mar 24,2021
Branch: Leeds, Whitehall Waterfront,2 Riverside Way
Services: They manage our estate
Sold price: £250000 Would you recommend?: No
Postcode: LS22
Branch: Leeds, Whitehall Waterfront,2 Riverside Way
They manage our estate
Sold price: £250000 Postcode: LS22
0people found this helpful
A truly shocking outfit. Charging me twice for after staircasing at when I try to explain Im happy to pay the pro rata fee when adjusted (initial invoice not received) and they say no, hide behind a wall of silence then adjust my invoice to ... read full review
“Terrible mananging agent. don't care about t......”
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1 Star Review
Mar 16,2021
By:
'Kieron'
Mar 16,2021
Branch: Leeds, Whitehall Waterfront,2 Riverside Way
Services: They manage our building
Sold price: £500 Would you recommend?: No
Postcode: S2
Branch: Leeds, Whitehall Waterfront,2 Riverside Way
They manage our building
Sold price: £500 Postcode: S2
3people found this helpful
Terrible mananging agent. don't care about the people that own or live in the building the manage. Lazy. like to drop shock invoices on your for +20% of the service charges. 6 months late with the accounts. absolutely useless, rude and incompetent.... read full review
“I have been letting with them for a year and ......”
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1 Star Review
Dec 19,2020
Belinda
By:
'Mark'
Dec 19,2020
Branch: Leeds, Whitehall Waterfront,2 Riverside Way
Services: Lettings (as a Tenant)
Rent PCM: £1000 Would you recommend?: No
Postcode: PE1
Branch: Leeds, Whitehall Waterfront,2 Riverside Way
Lettings (as a Tenant)
Rent PCM: £1000 Postcode: PE1
1people found this helpful
I have been letting with them for a year and I would rather not move because of hassle... but I HAD TO! No WIFI for 4 months!!! I kept calling and calling and I always get the same answer, it is being sorted. How can a ... read full review
“I feel abit conned having to even give 1 star......”
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1 Star Review
Jul 09,2020
By:
'Daniel'
Jul 09,2020
Branch: Leeds, Whitehall Waterfront,2 Riverside Way
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LS29
Branch: Leeds, Whitehall Waterfront,2 Riverside Way
Lettings (as a Tenant)
Postcode: LS29
0people found this helpful
I feel abit conned having to even give 1 star.
This company have been nothing but trouble since the start of my tenancy, The communication is absolutely awful. Emails aren't responded too and Phone calls aren't picked up. No one seems to want to take responsibility ... read full review
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(1)
Absolutely horrific customer service! I have never ever known a company like this. Rude! Never reply and the development is a mess. Avoid avoid avoid!!! ...
“This company is a mess, and Poor Organisation......”
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1 Star Review
Jan 27,2020
Mark
By:
'Wong'
Jan 27,2020
Branch: Leeds, Whitehall Waterfront,2 Riverside Way
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: LS11
Branch: Leeds, Whitehall Waterfront,2 Riverside Way
Lettings (as a Landlord)
Postcode: LS11
3people found this helpful
This company is a mess, and Poor Organisation. I'd suggest them stop adding fake positive reviews themselves.
I've owned a flat A managed by them (unfortunately) since 2017, and have been paying service charges on time etc. I've bought another flat B in the same building ... read full review
Branch: Leeds, Whitehall Waterfront,2 Riverside Way
Services: They manage our building
Would you recommend?: No
Postcode: RH12
Branch: Leeds, Whitehall Waterfront,2 Riverside Way
They manage our building
Postcode: RH12
1people found this helpful
I have been renting since 2013 and have never come across such complacency, lack of interest and poor customer service. Please avoid at all costs... read full review
Branch: Leeds, Whitehall Waterfront,2 Riverside Way
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: HI8
Branch: Leeds, Whitehall Waterfront,2 Riverside Way
Lettings (as a Tenant)
Postcode: HI8
1people found this helpful
I have been renting properties as a tenant for almost a decade, and I can unequivocally state that Liv group are by far and away the worst letting agent I have had the misfortune of engaging with.
Liv group actively avoided conducting much need upkeep ... read full review
Branch: Leeds, Whitehall Waterfront,2 Riverside Way
Services: Lettings (as a Tenant)
Rent PCM: £1800 Would you recommend?: No
Postcode: BA2
Branch: Leeds, Whitehall Waterfront,2 Riverside Way
Lettings (as a Tenant)
Rent PCM: £1800 Postcode: BA2
0people found this helpful
Rented an apartment for nine months with furniture, when I first contacted them they rented the apartment I was ready to pay for and ceased to reply to my emails so my flatmate contacted them to rent any apartment and ended up renting one of ... read full review
Comment on agent fees
Check out fees were stated in the contract and it also mentioned a cleaning fee but no price. End of tenancy cleaning came to 480 GBP when in London and other places they charge around 150-250 for the same service. Liv presented invoices from cleaning agents I feel taken advantege off. I reccomend changing cleaning services to one more beneficial to the tenant as they don´t care about the price because the don´t have pay it. I also reccomend to inform your tenants of the charges before presenting it to them unexpectedly as this cleaning fee is what I payed as a student for a monthly rent.
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(2)
They are horrible! Managing the apartments based in they get enough complaints regarding an issue.
3 nights of black out in the communal area, pitch black foot path and entrance to the development! Residents walking to and from their apartments in total darkness for over 15 hours of darkness Daily in the past 3 days!
They are only good in charging you the service charge. Terrible service!
AVOID THEM! ...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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