100% sales valuation accuracy
96% sales fee satisfaction
100% lettings valuation accuracy
85% lettings fee satisfaction
We are a family run Estate Agent specialising in residential sales and lettings, our aim is to achieve the best possible price for your home in the shortest possible time or the timescale that suits you as a vendorA NAME YOU CAN TRUST: We have been residential property specialists within ...
show more
We are a family run Estate Agent specialising in residential sales and lettings, our aim is to achieve the best possible price for your home in the shortest possible time or the timescale that suits you as a vendor
A NAME YOU CAN TRUST: We have been residential property specialists within the area for over 12 years and Commercial property specialists for nearly 25 years. We have a brand that we have recently refreshed that is immediately recognisable and are proud that a significant proportion of our business is from personal recommendation and repeat clients.
A NAME YOU CAN TRUST: We have been residential property specialists within the area for over 12 years and Commercial property specialists for nearly 25 years. We have a brand that we have recently refreshed that is immediately recognisable and are proud that a significant proportion of our business is from personal recommendation and repeat clients.
Latest Reviews
View all Reviews 45
21st Dec 2023
reviewed by 'Peter'
16th Oct 2020
reviewed by 'Carl'
5th Feb 2020
reviewed by 'norma'
11th Jun 2019
reviewed by 'Jean'
13th Apr 2018
reviewed by 'Rachael'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 96% | £60,000 | £474,000 |
| Lettings | 100% | 85% | £430 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 8 | 1 | 2 | 2 | 23 | 0 | 8 | 0 | 1 | 0 |
Areas covered
- HD6 1
- HX3 8
- WF14 0
- BD12 9
- HD6 2
- HX3 9
- WF15 6
- HX3 1
- HD6 3
- HX3 2
- WF15 7
- HX3 3
- HD6 4
- HD6 2
- WF15 8
- HD6 3
- HX3 7
- HD1 1
- BD12 8
- HD2 2
Address
116 Commercial Street
Brighouse
West Yorkshire
HD6 1AQ
01484 711331
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Images & Videos
Dec 21,2023
Dec 21,2023
3
people found
this helpful
this helpful
Linsey champions lettings AKA Benjamin Fitzpatricks is based in brighouse I paid them to manage my property as with other online reviews they collected the rent then I had to practically beg them for it sometimes taking weeks or months they didn’t do the ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 16,2020
Oct 16,2020
0
people found
this helpful
this helpful
I rented a property from Linsey Champion, I was very happy with the service they provided. If I am looking to rent again a house that is rented by this company shall go up on my list of priorities....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 05,2020
Feb 05,2020
0
people found
this helpful
this helpful
Word can not express how grateful we are to Linsey and her team for great support through out our time purchasing our new home, Weekly updates.. if not daily on some occasions, taking time to listen to our needs, also our moans and groans but ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 11,2019
Jun 11,2019
0
people found
this helpful
this helpful
We Cannot fault this agency they were very easy to deal with ! Initially dealt with Chris nice guy calm and consistent puts you at ease straight away but
dealt with Linsey most of the time she is positive and lovley to deal with which is ...
read full review
read full review
Comment on agent fees
We found Linsey Champion very competitive with there fees .
Was this helpful?
Yes
Yes
Jun 12, 2019
View all comments
(1)
Thank you so much for your review. We are delighted that you felt we offered you a good service and a little bit more.! We wish you all the best and it has been pleasure. ...
Apr 13,2018
Apr 13,2018
1
people found
this helpful
this helpful
Nearly lost my home because of these, didn't pay my rent over to my landlord. Thank God I have good communication with my landlord. Now with another letting agents. AVOID AVOID AVOID...
read full review
read full review
Comment on agent fees
Bad
Was this helpful?
Yes
Yes
Jan 05,2018
Jan 05,2018
0
people found
this helpful
this helpful
Great communication from James keeping me informed at all times regarding my house sale.
Down to earth no nonsense attitude which is good to see....
read full review
read full review
Comment on agent fees
good
Was this helpful?
Yes
Yes
Jan 04,2018
Jan 04,2018
0
people found
this helpful
this helpful
I cannot recommend James enough-he has been nothing but helpful and quick to return calls.
I would certainly recommend using BFP and James for selling purposes....
read full review
read full review
Comment on agent fees
Good- no sale, no fee.
Was this helpful?
Yes
Yes
Nov 11,2017
Nov 11,2017
0
people found
this helpful
this helpful
Being a first time buyer, I was new to the overwhelming process of buying. I couldn't have done it without them. fantastic at what they do! Great job...
read full review
read full review
Was this helpful?
Yes
Yes
“Friendly, experts, professional, honest, full of local knowledge (Chris), proactive ......”
Nov 09,2017
Nov 09,2017
0
people found
this helpful
this helpful
Friendly, experts, professional, honest, full of local knowledge (Chris), proactive in their approach....the list is endless. Anyone dubious of using Estate Agents should contact Benjamin Fitzpatrick. James certainly goes that extra mile and although dealing with many other customers, keeps you updated along the ...
read full review
read full review
Comment on agent fees
Rental fees are very competitive
Was this helpful?
Yes
Yes
Oct 20,2017
Oct 20,2017
0
people found
this helpful
this helpful
James has dealt with the sale of my parents house
He has been very efficient and helpful with all aspects of the sale
I would definitely use James again...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Sep 04,2017
Sep 04,2017
0
people found
this helpful
this helpful
James has been fantastic whilst purchasing our house. Our sale took a while to go through however, James kept the communication running constantly....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 31,2017
Aug 31,2017
0
people found
this helpful
this helpful
We found B/F very helpful and professional from start to finish. Special thanks to James who was always there to answer any queries and made things easy for us. Would definitely recommend....
read full review
read full review
Comment on agent fees
The fees were reasonable
Was this helpful?
Yes
Yes
Aug 31,2017
Aug 31,2017
0
people found
this helpful
this helpful
The service from Benjamin Fitzpatrick in the last 4 months has been absolutely outstanding. I spoken regularly with Linsey and James, who have always been so happy to help me. I have experienced several problems throughout the sale of my partners property, and the staff at ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Aug 31,2017
Aug 31,2017
0
people found
this helpful
this helpful
Excellent service and great people to deal with. Nothing was too much trouble and they excelled in communications with both solicitors and the purchaser....
read full review
read full review
Comment on agent fees
Fee's where what we expected.
Was this helpful?
Yes
Yes
Aug 30,2017
Aug 30,2017
0
people found
this helpful
this helpful
Very helpful with my first house, put me at ease as i was a first time buyer on my own, couldn't thank them enough...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Aug 30,2017
Aug 30,2017
0
people found
this helpful
this helpful
Didn't know which Estate Agent to use and after visiting several, the customer service from James far outweighed the rest. Friendly and professional throughout and my house sold within 2 weeks....
read full review
read full review
Comment on agent fees
Fees were fine 0.99% I think, comparable to other agents.
Was this helpful?
Yes
Yes
Aug 11,2017
Aug 11,2017
0
people found
this helpful
this helpful
We couldn't have been more pleased dealing with James on our purchase. He was extreemly helpful and went out of his way to help us secure the purchase on more than one occasion. If there were 10 stars to choose from we'd be picking 11....
read full review
read full review
Was this helpful?
Yes
Yes
May 16,2017
May 16,2017
0
people found
this helpful
this helpful
Excellent service, well delivered and efficient. A good experience.
Thank you for your help James
With my best wishes Ann...
read full review
read full review
Comment on agent fees
N/A - buying
Was this helpful?
Yes
Yes
May 16, 2017
View all comments
(1)
Thank you for taking taking the time to write a review, i'm pleased to of provided a positive service. ...
Apr 28,2017
Apr 28,2017
0
people found
this helpful
this helpful
Can highly recommend benjamin fitzpatrick in particular James Horsfield who right from the word go was extremely professional and helpful. My sale was complicated through no fault of benjamin fitzpatrick but they put me at ease and guided me through a very stressful time. Very ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
May 16, 2017
View all comments
(1)
Jane, it was a very short marketing but long transaction, I'm pleased we finally got to completion and you found a property to buy that you liked. Wish you all the best in your new home. ...
Apr 27,2017
Apr 27,2017
0
people found
this helpful
this helpful
James handled the sale very well, always acting in our best interests, and smoothing out a minor hiccup or two along the way.
Would be very happy to use James and the rest of the team again....
read full review
read full review
Comment on agent fees
Fees are competitive with other agents.
Was this helpful?
Yes
Yes
Apr 25,2017
Apr 25,2017
0
people found
this helpful
this helpful
I have been delighted with the service provided by James at the Brighouse branch. James has been professional, courteous and responsive throughout the sale of my property. I would have no hesitation in recommending James to other potential members wishing to sell properties and alike....
read full review
read full review
Comment on agent fees
James' quotation for fees were excellent, reasonable and worth every penny.
Was this helpful?
Yes
Yes
Mar 14,2017
Mar 14,2017
2
people found
this helpful
this helpful
During the recent sale of a plot of land we encountered numerous unforeseen problems.James was extremely helpful, honest and supportive throughout. He frequently intervened to negotiate and rectify the problems we were facing in order to expedite the sale. Thank you...
read full review
read full review
Comment on agent fees
The fees were reasonable
Was this helpful?
Yes
Yes
Mar 22, 2017
View all comments
(1)
Julie, thank you for taking time to write a review, We finally got there after many unforeseen issues arising. ...
Feb 24,2017
Feb 24,2017
1
people found
this helpful
this helpful
Chris convinced me to use Benjamin Fitzpatrick for the house sale.
The process was managed very confidently by James, in particular. From my own point of view, there were no hitches at all. Each member of staff was very helpful when asked upon.
I would ...
read full review
read full review
Comment on agent fees
Agents fees were more than reasonable - and to be honest, in the end, under the circumstances, they were required to work hard for their money.
Was this helpful?
Yes
Yes
Mar 01, 2017
View all comments
(1)
David, I'm so please we finally got to completion day..... thank you for your comments. ...
Feb 10,2017
Feb 10,2017
1
people found
this helpful
this helpful
Professional agency, sold 2 house's for me one within 3 days and the other with in a week. They act fairly on behalf of both seller and buyer. I have also bought a property through this agent and experienced a good transaction that time also....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 01, 2017
View all comments
(1)
JLO - thank you for taking the time to review us, its easy to sell houses that you own, always presented to a high specification. ...
Feb 09,2017
Feb 09,2017
1
people found
this helpful
this helpful
Good service, they found our correct family to rent our new refurbished property. Did the viewings when asked and advertised in their shop and put on the TV in the window...
read full review
read full review
Comment on agent fees
Well within the guidelines
Was this helpful?
Yes
Yes
Feb 08,2017
Feb 08,2017
1
people found
this helpful
this helpful
Happy with this estate agent and very happy with James who both sold our house and found a rental property for us. James also was very helpful in sorting out problems that came to light during the sale...
read full review
read full review
Comment on agent fees
lower fee than other agents
Was this helpful?
Yes
Yes
Feb 08,2017
Feb 08,2017
1
people found
this helpful
this helpful
Happy with the service and very happy with James who both sold our house and found a property for us to rent .
James helped sort out problems that came to light as part of the sale. we have recommended James to a member of our ...
read full review
read full review
Comment on agent fees
Better fees than most other Agents
Was this helpful?
Yes
Yes
Mar 01, 2017
View all comments
(1)
A happy customer - We got there in the end... Am so pleased you like where I found you. Look forward to selling you a property. ...
Feb 03,2017
Feb 03,2017
1
people found
this helpful
this helpful
Excellent service with good communication throughout the entire process.
I found James to be very professional and I could always contact him easily.
The fee was also very reasonable....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Feb 01,2017
Feb 01,2017
1
people found
this helpful
this helpful
Decent customer service and timely responses. Very courteous over the phone. Thank you for your professional nature and I have confidence in your work on my behalf....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Jan 31,2017
Jan 31,2017
1
people found
this helpful
this helpful
fantastic very professional and friendly service, they gave us all the right information we needed.
But you need some decent photos doing try WATERHOUSE PHOTOGRAPHY....
read full review
read full review
Comment on agent fees
good
Was this helpful?
Yes
Yes
Chris
(9)
Linsey
(9)
Tina
(0)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Benjamin Fitzpatrick Residential
COMPLAINTS PROCEDURE
Formal complaints must be made in writing and addressed to Lindsey Champion (Branch Manager) 116 Commercial Street, Brighouse, HD6 1AQ
The details of the complaint together with information about what steps you believe should be taken to remedy the situation should be clearly outlined. These details must be accompanied by your name, address and contact telephone number(s).
Within 3 days of receipt, your complaint will be acknowledged and an anticipated date given for a full response (usually no more than 15 days).
During this period a detailed investigation will be conducted into the background and circumstances of your complaint in order to ascertain whether we have breached the Ombudsman for Estate Agents Code of Practice. (Copies of which are available in all our offices)
Following completion of this investigation you will receive a written conclusion with details of any remedial measures considered appropriate.
If following receipt of this conclusion you are not satisfied with our findings you may then refer your complaint to the Ombudsman for Estate Agents (details of the procedure are available from our office and will be made available to you).
Last updated at 3:30 PM 16/05/2017 by allAgents
COMPLAINTS PROCEDURE
Formal complaints must be made in writing and addressed to Lindsey Champion (Branch Manager) 116 Commercial Street, Brighouse, HD6 1AQ
The details of the complaint together with information about what steps you believe should be taken to remedy the situation should be clearly outlined. These details must be accompanied by your name, address and contact telephone number(s).
Within 3 days of receipt, your complaint will be acknowledged and an anticipated date given for a full response (usually no more than 15 days).
During this period a detailed investigation will be conducted into the background and circumstances of your complaint in order to ascertain whether we have breached the Ombudsman for Estate Agents Code of Practice. (Copies of which are available in all our offices)
Following completion of this investigation you will receive a written conclusion with details of any remedial measures considered appropriate.
If following receipt of this conclusion you are not satisfied with our findings you may then refer your complaint to the Ombudsman for Estate Agents (details of the procedure are available from our office and will be made available to you).
