Lindsays
4.8/5, 96 reviews
94% recommended
100% sales valuation accuracy
88% sales fee satisfaction
No company information

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Latest Reviews

 View all Reviews 96
29th Jun 2022
reviewed by 'Allan'
“Avoid this company at all cost. Used them to sell my property and they charge 65% more than they quoted to ......”
7th Jul 2018
reviewed by 'Peter'
“We currently have 3 flats managed by Hadden Rankin we find the staff very knowledgeable when dealing with the day to ......”
19th Dec 2017
reviewed by 'Nicola'
“We rent our current property with Hadden Rankin and have been there for the past 5 years. We are having to ......”
17th Nov 2017
reviewed by 'Evonne'
“Finding a flat from a distance was becoming very stressful. Geraldine however was extremely responsive and helpful. Being very approachable ......”
13th Sep 2017
reviewed by 'Paul'
“Alan Shanks and all the team at Hadden Rankin are reliable, efficient, friendly - everything you need in property management. ......”
31st Aug 2017
reviewed by 'Nina'
“Thank you Kate for excellent investment advice. I look forward to doing more business with you. Will certainly recommend you ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 88% £300,000 £300,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
34 0 42 4 0 1 7 0 7 1
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Lindsays Branches (view all 3)
Dundee, DD1
Edinburgh, EH3
Glasgow, G1

“Alan is a great agent to rent with. I have ......”

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Mar 23,2017
Minithumbup
By: 'Shama'
Mar 23,2017
0 people found
this helpful
Alan is a great agent to rent with. I have rented my property with H&R for the last 15 years and I have had no issues. Recently Alan has suggested improvements to our property which has helped to increase our rental income. They have a ...
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Comment on agent fees
Agents fees are very good for the service I get. The property is well maintained and the tenants have been happy long term. They survey and suggest improvements for the property which has increased its value. As I have a very busy life, I can trust Alan to look after the property for me.
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“In a very competitive rental market like we have in ......”

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Mar 23,2017
Minithumbup
By: 'Ant'
Mar 23,2017
0 people found
this helpful
In a very competitive rental market like we have in Edinburgh you want to ensure you have professional, straight forward and accurate people overlooking your property. You also want a responsive feedback when you have a query as a tenant. Thats exactly what Hadden Rankin ...
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“Excellent professional and prompt advice from Alan Shanks. He has ......”

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Mar 23,2017
Minithumbup
By: 'Landlord'
Mar 23,2017
0 people found
this helpful
Excellent professional and prompt advice from Alan Shanks. He has provided great advice on maintenance and legislation matters. Alan has provided fantastic advice and support when we upgraded our property which resulted in a increase to monthly rent. I would highly recommend Hadden Rankin. Great ...
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“We have been completely satisfied by the service that HR ......”

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Mar 23,2017
Minithumbup
By: 'David'
Mar 23,2017
0 people found
this helpful
We have been completely satisfied by the service that HR has given us. Alan and his predecessors have been excellent. We have every confidence in the company recruiting new tenants, identifying problems with the property and offering advice...
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Comment on agent fees
Fees are slightly higher than many other agencies but they do not offer the services that HR does so the fees we pay are well worth it.
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“We have been letting from Hadden Rankin for almost 7 years. ......”

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Mar 22,2017
Minithumbup
By: 'Kunal'
Mar 22,2017
1 people found
this helpful
We have been letting from Hadden Rankin for almost 7 years. Tracey and Geraldine have provided excellent support and services throughout our tenancy. Any problems we had were promptly addressed and we were treated fairly. Tracey has always been professional with us and provided us service ...
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“I was incredibly satisfied with the friendliness, helpful nature and ......”

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Mar 21,2017
Minithumbup
By: 'L'
Mar 21,2017
1 people found
this helpful
I was incredibly satisfied with the friendliness, helpful nature and quick response rate from the staff at Hadden Rankin. Any queries I had, be it through email or phone call, were quickly responded to. The whole process from beginning to end was fantastic. Emma Beattie ...
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Comment on agent fees
Good
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“I have had nothing but fantastic support and service from ......”

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Mar 20,2017
Minithumbup
By: 'Alan'
Mar 20,2017
1 people found
this helpful
I have had nothing but fantastic support and service from Hadden Rankings during my 6 years tenancy. Tracey and Geraldine are top professionals and I would recommend them and Hadden Rankin to any prospective tenants....
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“I have been completely won over by the friendliness, competence, ......”

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Mar 20,2017
Minithumbup
By: 'Melissa'
Mar 20,2017
2 people found
this helpful
I have been completely won over by the friendliness, competence, and quality experience that Hadden Rankin has provided for me. They are simply fantastic! I am currently renting a property from them but had not heard of them prior to this. It has been such ...
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Comment on agent fees
good
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“Very helpful and informative staff both who have been doing ......”

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Mar 11,2017
Minithumbup
By: 'Peter'
Mar 11,2017
1 people found
this helpful
Very helpful and informative staff both who have been doing a great job for myself and my family for many years, long may it continue....
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“A great team at Hadden Rankin Property Management who have ......”

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Mar 11,2017
Minithumbup
By: 'T'
Mar 11,2017
1 people found
this helpful
A great team at Hadden Rankin Property Management who have renewed my confidence in being an Edinburgh landlord after several years of poor service from other local agents. Customer service from all the staff has been excellent. I would not hesitate in recommending this firm ...
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“As an overseas landlord re-entering the rental market in Edinburgh ......”

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Mar 11,2017
Minithumbup
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Kate
By: 'Matt'
Mar 11,2017
2 people found
this helpful
As an overseas landlord re-entering the rental market in Edinburgh having had property managed by Hadden Rankin in past years, once again proved right in choosing this agent. Kate and team have provided a great service, from pre-purchase market/data input to preparing property for ...
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Comment on agent fees
No complaints, reasonable, and with staff who are happy to go that bit extra on smaller day to day/more trivial matters. You get more service than the headline fee schedule might suggest.
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“I am a first time landlord and Hadden Rankin have ......”

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Mar 10,2017
Minithumbup
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Kate
By: 'Ruth'
Mar 10,2017
2 people found
this helpful
I am a first time landlord and Hadden Rankin have helped me through the process of letting out my flat at every stage. They have made sure I meet all the legal requirements, and suggested updates to the flat where required. I have been in ...
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“I have Hadden Rankin managing my property whilst I am ......”

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Mar 08,2017
Minithumbup
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Kate
By: 'Angus'
Mar 08,2017
2 people found
this helpful
I have Hadden Rankin managing my property whilst I am overseas. Kate has been very professional, efficient and with good knowledge of the market. I've been impressed from the start. She helped me get the property in order for renting and on the market and ...
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Comment on agent fees
Fine with me - you could get cheaper but I'd prefer to pay for the peace of mind whilst I'm away. I also hope that Hadden Rankin will attract the kind of tenants I am looking for.
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“As a landlord, I have tried a few agents in ......”

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Mar 03,2017
Minithumbup
By: 'No'
Mar 03,2017
2 people found
this helpful
As a landlord, I have tried a few agents in Edinburgh but never felt completely satisfied with their service. With Hadden Rankin I feel they have been very professional, friendly and approachable. Geraldine has been fantastic!...
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“I have a small property which I have entrusted into ......”

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Mar 03,2017
Minithumbup
By: 'Sandi'
Mar 03,2017
1 people found
this helpful
I have a small property which I have entrusted into the care of Hadden Rankin, Howe Street, Edinburgh. I have been with them for seventeen years now and there has never been a moment that I have been concerned about my property. Things are dealt ...
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Comment on agent fees
Excellent value.
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“We are based overseas, and we were glad to find ......”

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Feb 21,2017
Minithumbup
By: 'JK'
Feb 21,2017
2 people found
this helpful
We are based overseas, and we were glad to find Hadden Rankin to help us manage our investment property. The staff have been incredibly helpful and very prompt to respond - something which we greatly appreciate, being so far away. The biggest concern for us ...
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Comment on agent fees
Reasonable
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“I have nothing but positive things to say about Geraldine ......”

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Feb 15,2017
Minithumbup
By: 'Vicky'
Feb 15,2017
2 people found
this helpful
I have nothing but positive things to say about Geraldine and Tracey - they are a superhero team. We've rented from Hadden Rankin for 4.5 years and they have never failed to surprise us at how quickly they respond and get problems resolved for us. For ...
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By: Geraldine
Feb 15, 2017
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Thank you for this feedback, it is much appreciated. ...

“As landlords we have used HaddenRankin for more than twenty ......”

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Feb 14,2017
Minithumbup
By: 'Norfolk'
Feb 14,2017
1 people found
this helpful
As landlords we have used HaddenRankin for more than twenty years, which apart from anything else should say a great deal. We have always found the staff patient, informative and helpful beyond what you might ordinarily expect, and willing to go the extra mile. It ...
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Comment on agent fees
The fees charged are more than fair when considered against the whole "package" of services delivered.
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“We rented through HR for around 18 months and found the ......”

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Feb 10,2017
Minithumbup
By: 'SMun'
Feb 10,2017
1 people found
this helpful
We rented through HR for around 18 months and found the service for the entire duration to be excellent. The initial viewing, enquiry and letting agreement process was simple and Geraldine was extremely helpful; this continued throughout the duration of our rental period. All problems were ...
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Comment on agent fees
Good - even when it came to reviewing the rental after the initial 12 month period I feel like we were offered a very suitable increase and rationale for this.
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By: Geraldine Jeffrey
Feb 14, 2017
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Many thanks for taking the time to add a review. Best wishes for you both in your new home. ...

“Been with this letting agency for nearly 3 years and they ......”

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Jan 31,2017
Minithumbup
By: 'Rachh8'
Jan 31,2017
1 people found
this helpful
Been with this letting agency for nearly 3 years and they are quite simply the best I've ever had in 17 years. They come out the same day if I've had a problem. They have patience with me if I had some issues with the flat which ...
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Comment on agent fees
I'm not familiar with their fees :(
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“Very impressed with the service from this letting agent. They ......”

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Jan 04,2017
Minithumbup
By: 'Kevin'
Jan 04,2017
1 people found
this helpful
Very impressed with the service from this letting agent. They have managed my property for the last 18 months and every step of the process has been straightforward. Would not hesitate to recommend them to others....
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“Really great letting agent. Very professional and always on hand ......”

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Dec 16,2016
Minithumbup
By: 'Siobhan'
Dec 16,2016
2 people found
this helpful
Really great letting agent. Very professional and always on hand to help when needed. Easily contactable as well and always get back to you when they say they will. Whenever we have any issues with our property (which is rare), Geraldine is always on hand ...
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By: Geraldine Jeffrey
Dec 16, 2016
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Thank you for this review. We are so pleased you are happy with our service. Merry Christmas! ...

“As an overseas resident, it it important that I have ......”

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Nov 16,2016
Minithumbup
By: 'Scott'
Nov 16,2016
1 people found
this helpful
As an overseas resident, it it important that I have a property management agent that I can trust, who knows my property and who is responsive to deal with my enquiries and any follow up required. Hadden Rankin, particularly Tracey and Geraldine, fulfill all those ...
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Comment on agent fees
Good
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“I have used Hadden Rankin for over twenty years to ......”

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Nov 14,2016
Minithumbup
By: 'Valerie.'
Nov 14,2016
2 people found
this helpful
I have used Hadden Rankin for over twenty years to find new tenants and carry out the legal side of letting my flat. Geraldine and her assistant, Emma, were all I could hope for in effecting the change. They were patient beyond the call of ...
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Comment on agent fees
Not submitted yet.
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“I have rented a flat through Hadden and Rankin for ......”

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Nov 10,2016
Minithumbup
By: 'KCzajkowski'
Nov 10,2016
2 people found
this helpful
I have rented a flat through Hadden and Rankin for a couple of months and would certainly recommend them to others. Geraldine is always extremely helpful and quick to respond to queries; she even managed to move up the move-in date for me originally, for ...
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Comment on agent fees
No agent fees.
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“I have been working with Hadden Rankin for several years ......”

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Oct 28,2016
Minithumbup
By: 'Jacques'
Oct 28,2016
2 people found
this helpful
I have been working with Hadden Rankin for several years and I am quite happy to continue to do so. There is a good team of professional and dedicated people. I thank Geraldine for her excellent work for her daily management of my flat: listening ...
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“Last week, I viewed, and then applied for, a flat ......”

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Jun 23,2015
Minithumbdown
By: 'Derrick'
Jun 23,2015
4 people found
this helpful
Last week, I viewed, and then applied for, a flat that they manage - 7/2 Sciennes House Place. When I phoned to arrange the viewing, they asked whether I'm in full-time employment. I explained that I'm not, but that I have a full-time income, through a ...
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By: Hadden Rankin
Jun 24, 2015
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We note your comments and are disappointed in your reaction to our processes. We strive to meet the expectations of our tenants and landlords and would consider our actions to be in everyones interest. Please accept our apologies if you feel this was not the case on this occasion. ...

“Everything started off well with Hadden Rankin and they were ......”

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Apr 09,2015
Minithumbdown
By: 'Phil'
Apr 09,2015
3 people found
this helpful
Everything started off well with Hadden Rankin and they were gnerally attentive, althoiugh not everything that went wrong was fixed timeously. The problems bgan after two years of renting a property when it became obvious that Hadden Rankin were doing everythin their power to ensure ...
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“I have recommended HR to my brother in law, as ......”

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Jun 13,2014
Minithumbup
By: 'Mr'
Jun 13,2014
2 people found
this helpful
I have recommended HR to my brother in law, as he too is building a property portfolio. Everyone I've dealt with has been very pleasant and helpful. Bruce is a mind of information and a great asset to HR....
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“We found Ross a very professional, experienced, calm (!) and good ......”

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Jun 10,2014
Minithumbup
By: 'G'
Jun 10,2014
4 people found
this helpful
We found Ross a very professional, experienced, calm (!) and good humoured person to deal with. He didn't just tell us what we wanted to hear, importantly, but did get us the results we wanted....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 2:44 PM 02/07/2018 by allAgents

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