Lime Property
4.5/5, 141 reviews
88% recommended
92% lettings valuation accuracy
93% lettings fee satisfaction
As the regions fastest growing letting agent, Lime Property is part of a group of agencies that exceed expectations in everything we do. Our people, service and attitude to excellence is what we know is our biggest attribute. Hook this up with ground breaking technology, marketing expertise and simple drive ... show more As the regions fastest growing letting agent, Lime Property is part of a group of agencies that exceed expectations in everything we do. Our people, service and attitude to excellence is what we know is our biggest attribute. Hook this up with ground breaking technology, marketing expertise and simple drive to constantly be the best delivers a recipe for success. Others often copy us and proud of it!!

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Latest Reviews

 View all Reviews 141
30th Sep 2024
reviewed by 'Joanna'
“Absolutely useless, unsympathetic lying staff they employ. I'm about to report, for the 3rd year running, a leak in my ......”
3rd Jul 2024
reviewed by 'VM'
“The worst property agency. Unprofessional, lazy, lying staff. Cannot believe we gave them so many chances (full management as well) ......”
16th Nov 2023
reviewed by 'Andy'
“Do Not Trust, they will ask for a holding deposit even after the property has been let to someone else, ......”
18th Jul 2022
reviewed by 'Ria'
“Jemma was friendly and helpful. Jemma answered our questions quickly and was very knowledgeable. so glad we used Lime to ......”
3rd Mar 2022
reviewed by 'David Higgs'
“Maggi has been great. Her communication has been excellent, very friendly and makes the whole process as easy as possible...”
10th Feb 2022
reviewed by 'Tarek'
“Maggie is really friendly and helpful. She is extremely communicative and quick to answer all my questions. She helped me ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 92% 93% £325 £3,290
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
49 5 66 10 2 0 4 0 3 2
Opening Hours
  • Monday: 00:00 - :00
  • Tuesday: 00:00 - :00
  • Wednesday: 00:00 - :00
  • Thursday: 00:00 - :00
  • Friday: 00:00 - :00
  • Saturday: 00:00 - :00
  • Sunday: 00:00 - :00
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Lime Property Branches (view all 2)
Beverley, HU17
Hull, HU3

“Absolutely useless, unsympathetic lying staff......”

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Sep 30,2024
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By: 'Joanna'
Sep 30,2024
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Absolutely useless, unsympathetic lying staff they employ. I'm about to report, for the 3rd year running, a leak in my bathroom ceiling that makes shooting on the toilet without an umbrella an unpleasant experience....
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“The worst property agency....”

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Jul 03,2024
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By: 'VM'
Jul 03,2024
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The worst property agency. Unprofessional, lazy, lying staff. Cannot believe we gave them so many chances (full management as well) and they have repeatedly disappointed us. First of all, they rented out the property to a tenant that made a HOLE IN THE WALL (with ...
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“A Scam...”

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Nov 16,2023
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By: 'Andy'
Nov 16,2023
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Do Not Trust, they will ask for a holding deposit even after the property has been let to someone else, no refunds on these deposits, also the flats they advertise and ones viewed are different usually in very poor state, save your money and look ...
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“Jemma was friendly and helpful. Jemma answere......”

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Jul 18,2022
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Jemma
By: 'Ria'
Jul 18,2022
0 people found
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Jemma was friendly and helpful. Jemma answered our questions quickly and was very knowledgeable. so glad we used Lime to sell our house. Highly recommend....
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“Maggi has been great. Her communication has b......”

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Mar 03,2022
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Maggi
By: 'David Higgs'
Mar 03,2022
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Maggi has been great. Her communication has been excellent, very friendly and makes the whole process as easy as possible...
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“Maggie is really friendly and helpful. She is......”

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Feb 10,2022
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Beki
By: 'Tarek'
Feb 10,2022
0 people found
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Maggie is really friendly and helpful. She is extremely communicative and quick to answer all my questions. She helped me to move in date as much as She can. Thank you so much Highly recommended...
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“Lime Property was the estate agent managing t......”

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Jan 27,2022
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Jemma
By: 'John Wallis'
Jan 27,2022
1 people found
this helpful
Lime Property was the estate agent managing the sale of the property I was purchasing. If it wasn't for the professionalism, kindness and understanding of Jemma I am sure the sale would not have completed. I cannot praise Jemma or the company more highly then ...
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“Great service, great communication. Our estat......”

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Jan 26,2022
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Clark
By: 'Gaz'
Jan 26,2022
0 people found
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Great service, great communication. Our estate agent Clark introduced us to the property and was really polite and courteous, the process afterwards was really straight forward and he helped us the whole way. Would recommend using Lime properties to anyone looking to move, buy or ...
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“Really friendly and polite staff - quick to r......”

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Dec 20,2021
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By: 'Rachael'
Dec 20,2021
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Really friendly and polite staff - quick to reply and always helpful. First time moving and it's been made a lot easier thanks to the team...
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“Beki was very accommodating and is responsive......”

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Nov 18,2021
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By: 'Karren'
Nov 18,2021
0 people found
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Beki was very accommodating and is responsive to our queries even if she's on off duty.. The flat is nice and is really accessible to the hospital as well as the city centre and other tourist destinations. Lovely!...
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“Beki was more than helpful in finding us a pl......”

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Nov 14,2021
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Beki
By: 'Kaysia'
Nov 14,2021
0 people found
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Beki was more than helpful in finding us a place to stay. She was extremely honest, upfront, and was able to find us a great place that fit right in our price range! She was extremely communicative and easy to reach to answer any of ...
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“Beki was spectacular at finding a property of......”

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Nov 11,2021
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Beki
By: 'Donne'
Nov 11,2021
0 people found
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Beki was spectacular at finding a property of our preference. She also was very accommodating when we arrived. She has done an amazing job in providing for our real estate needs in the UK....
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“Maggi was very professional when dealing with......”

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Oct 15,2021
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Maggi
By: 'Joseph'
Oct 15,2021
0 people found
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Maggi was very professional when dealing with my property near Newlands. I can only reccomend Lime Property if the rest of her collegues are of the same caliber. Lime made the process significantly easier to let out my property whilst working far away from Hull ...
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“Dealing with Lime property...”

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Oct 12,2021
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Maggi
By: 'Mohammad'
Oct 12,2021
0 people found
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Its really good and nice studio, the lime staff was really helpful and willing to give any information I need . I strongly recommend dealing with lime Company as a letting agent...
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“Thanks to Naiomi for her help with an insuran......”

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Oct 06,2021
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By: 'Paul'
Oct 06,2021
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Thanks to Naiomi for her help with an insurance question with a house of mine... Would have been s nightmare without her help...
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“Great service...”

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Sep 24,2021
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Lauren
By: 'Diana Predescu'
Sep 24,2021
0 people found
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Huge help from my agent, she made everything a lot easier and helped me with all the information I ever needed. Everything happened so fast and great service. Thank you! :)...
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“Professional all through. Beki was fantastic,......”

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Sep 21,2021
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Beki
By: 'Dee'
Sep 21,2021
0 people found
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Professional all through. Beki was fantastic, her response to email was timely. The team worked around my schedule. Great experience...
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“Elaine the Model Manager...”

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Sep 17,2021
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By: 'Francis'
Sep 17,2021
0 people found
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Elaine has been the Lead Manager of my properties in Hull for about a decade! Can you believe that? YES. She is an exceptional human being, quintessential professional and a model of efficiency in handling issues relating to my properties. Communicates promptly and politely. She ...
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“Beki & her friendly team are just the bestAn......”

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Sep 15,2021
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Beki
By: 'Neil. H'
Sep 15,2021
0 people found
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Beki & her friendly team are just the best Any issues at all are so quickly and expertly resolved Trust them all 100 per cent Would recommend them to anyone for amy of there services...
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“Naomi Fullard-Hunter...”

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Sep 09,2021
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Naomi
By: 'Suresh Mehta'
Sep 09,2021
0 people found
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I have known Naomi for the last two years. She has successfully resolved many important issues with my property in Hull. She remembers and understands the priority of each problem and keeps me informed of the progress. She has very good telephone manners and always ...
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“Beki was fantastic, extremely helpful with ev......”

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Sep 08,2021
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Beki
By: 'Julie'
Sep 08,2021
0 people found
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Beki was fantastic, extremely helpful with every query we had and arranging viewings convenient for us. Very professional, informative and friendly. She is an asset to Lime Property and far better than any other estate agents I've ever dealt with. Received great customer service and ...
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“Great service and local insight from Lime and......”

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Sep 08,2021
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Kim
By: 'Wayne'
Sep 08,2021
0 people found
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Great service and local insight from Lime and especially Kim. Professional to deal with as a landlord which gives me confidence that tenants will also have a positive experience....
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“Lauren was very helpful throughout the moving......”

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Sep 07,2021
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Lauren
By: 'MA'
Sep 07,2021
0 people found
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Lauren was very helpful throughout the moving process, good effort to solve all the concerns in a professional manner. Proactive in response to emails and giving updates....
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“Good customer service with needs of customer taken seriously...”

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Sep 06,2021
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Maggi
By: 'SM'
Sep 06,2021
0 people found
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Good effort when it came to managing my concerns regarding moving and made it possible for me to have a place to stay before starting my new job. Responsive to e-mails and communicated information across effectively when I asked. Good job Maggi....
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“Decided to invest in Hull and through Lime ha......”

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Sep 06,2021
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Kim
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Beki
By: 'Investor from Kent'
Sep 06,2021
0 people found
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Decided to invest in Hull and through Lime have acquired multiple rental properties and will continue to develop this portfolio. This is for a couple of reasons: the first is the yield is good; the second, is because I have found staff at Lime to ...
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“Beki was very helpful and professional. I mov......”

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Sep 04,2021
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Beki
By: 'Ali'
Sep 04,2021
0 people found
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Beki was very helpful and professional. I moved within one day smoothly . The building and rooms are clean and the gym facility is great...
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“Tennant termination Friday, new tenant arrive......”

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Sep 03,2021
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Maggi
By: 'Barry'
Sep 03,2021
0 people found
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Tennant termination Friday, new tenant arrived Tuesday, highly efficient and pleasant experience, what is not to like Maggi was fantastic and made the whole experience pleasant...
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“BeKi has helped me throughout the moving proc......”

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Sep 03,2021
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Beki
By: 'Rayan'
Sep 03,2021
0 people found
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BeKi has helped me throughout the moving process from the initial starting point to the end, it was a transparent and smooth transition. Thank you for your kind assisstance....
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“Excellent, Professional Service...”

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Sep 02,2021
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Beki
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Clark
By: 'Daniel'
Sep 02,2021
0 people found
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All the staff at Lime (Beki Thompson, Clark Routledge and Maggi especially) have been really professional and helpful every step of the way. I look forward to using Lime Property again in the future and wouldn’t hesitate to recommend you....
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“Amazing Service...”

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Sep 02,2021
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Maggi
By: 'Daniel'
Sep 02,2021
0 people found
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All the staff at Lime (Beki, Clark and Maggi especially) have been really professional and helpful every step of the way. I look forward to using Lime Property again in the future and wouldn’t hesitate to recommend you....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

LIME PROPERTY COMPLAINTS HANDLING PROCEDURE


If you have a complaint, then this note sets out the procedure that Lime Property will follow in dealing with that complaint.



1. Details should be referred to the Office for the attention of Sam Humphreys, Managing Director, who will deal with the matter:


Sam Humphreys, Managing Director
The Pod
St Andrews Quay
Hull
HU3 4SA
Telephone: 01482 216060
Email: [email protected]


2. Where your complaint is initially made verbally, you will be requested to send a written summary or email of your complaint to the person dealing with it. Once we have received your written summary of the complaint, we will acknowledge your letter/email within seven days.


3. Within 21 days of receipt of your written summary, the person dealing with your complaint will write to you in order to inform you of the outcome of the investigation into your complaint and to let you know what actions have been or will be taken.


4. Should you not be satisfied with the outcome of the investigation you do have the
right to lodge your complaint with The Property Ombudsman . There contact details
along with advice on how to register a complaint can be found at www.tpos.co.uk
Last updated at 11:57 AM 02/11/2017 by Sam Humphreys

Awards won by Lime Property

Regional Awards won by Lime Property

Individual Branch Awards

Hull, HU3



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