“Unhelping and Un professional...”
1 Star Review
Nov 08,2022
By:
'Disgusted Parent'
Nov 08,2022
Branch: Lincoln, 39a Carholme Road
Services: Lettings (Prospective customer)
Rent PCM: £475
Would you recommend?: No
Postcode: LN1
Branch: Lincoln, 39a Carholme Road
Lettings (Prospective customer)
Rent PCM: £475
Postcode: LN1
0
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My Daughter placed a holding deposit on a property with friends. On seeing the property we were not happy with it and and told her to withdraw.
She informed her friends and then booked viewings on other properties.
Lighthouse Properties contacted her and refused to ...
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1 Star Review
May 11,2022
By:
'APM'
May 11,2022
Branch: Lincoln, 39a Carholme Road
Services: Lettings (Prospective customer)
Rent PCM: £950
Would you recommend?: No
Postcode: LN8
Branch: Lincoln, 39a Carholme Road
Lettings (Prospective customer)
Rent PCM: £950
Postcode: LN8
2
people found
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Absolute sham, request payment of holding fee and promise no issues. You tell them of financial issues that may affect referencing, the they come back requesting guarantors and 6 months payments up front and use this as YOU not commencing with tenancy and to withhold your ...
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“Great property agent. Very helpful and quick ......”
5 Star Review
Sep 23,2021
By:
'ryan'
Sep 23,2021
Branch: Lincoln, 39a Carholme Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: LN1
Branch: Lincoln, 39a Carholme Road
Lettings (as a Tenant)
Postcode: LN1
0
people found
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Great property agent. Very helpful and quick to sort out any problems
Had a issue with leaking shower sorted within 48hours...
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1 Star Review
Jul 09,2021
By:
'lucy'
Jul 09,2021
Branch: Lincoln, 39a Carholme Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LN1
Branch: Lincoln, 39a Carholme Road
Lettings (as a Tenant)
Postcode: LN1
4
people found
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NIGHTMARE. House was dirty when we moved in, toilet was gross, rubbish left outside and garden overgrown. Constant maintenance issues which were never fully.
There was damp and mould in multiple rooms that was reported in September. After months of keeping on about it multiple ...
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“Staff untrained to deal with personal matters......”
1 Star Review
Feb 16,2021
By:
'Luke'
Feb 16,2021
Branch: Lincoln, 39a Carholme Road
Services: Lettings (as a Tenant)
Rent PCM: £430
Would you recommend?: No
Postcode: LN1
Branch: Lincoln, 39a Carholme Road
Lettings (as a Tenant)
Rent PCM: £430
Postcode: LN1
3
people found
this helpful
Staff untrained to deal with personal matters with an appropriate level of respect. The room I rented through Lighthouse Properties was full of structural damage upon arrival which wasn't stipulated prior to the signing of the contract; further displaying their lack of professionalism (Peter Hill). ...
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3
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“DO NOT RENT WITH LIGHTHOUSE...”
1 Star Review
Jan 26,2021
By:
'Charley'
Jan 26,2021
Branch: Lincoln, 39a Carholme Road
Services: Lettings (as a Tenant)
Rent PCM: £400
Would you recommend?: No
Postcode: LN1
Branch: Lincoln, 39a Carholme Road
Lettings (as a Tenant)
Rent PCM: £400
Postcode: LN1
2
people found
this helpful
DO NOT RENT WITH LIGHTHOUSE. Rented with them in second year and they were absolutely appalling. Issues are never resolved in under a week. The fire alarm at the top of the stairs needed its batteries changing and was beeping constantly. Unfortunately it was out ...
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2
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“Very Professional & Excellent Service...”
5 Star Review
Feb 05,2019
By:
'Jay'
Feb 05,2019
Branch: Lincoln, 39a Carholme Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: LN6
Branch: Lincoln, 39a Carholme Road
Lettings (as a Tenant)
Postcode: LN6
0
people found
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I can't praise Lighthouse Property's enough for there very professional and efficient service they gave me when going through the rental process. I found them to be helpful & informative throughout the application stage. Always happy to answer and questions or query's. I am very happy ...
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1 Star Review
Jul 12,2018
By:
'Disappointed'
Jul 12,2018
Branch: Lincoln, 39a Carholme Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LN1
Branch: Lincoln, 39a Carholme Road
Lettings (as a Tenant)
Postcode: LN1
2
people found
this helpful
Would not recommend Lighthouse in the slightest. We were warned before signing with them from 3rd years but chose to go with them anyway.
When we first arrived the house was in a state. The bannister was broken, my door had a hole in it ...
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Comment on agent fees
Bad
2
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1 Star Review
Jul 10,2018
By:
'indiepanther'
Jul 10,2018
Branch: Lincoln, 39a Carholme Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LN5
Branch: Lincoln, 39a Carholme Road
Lettings (as a Tenant)
Postcode: LN5
2
people found
this helpful
No deposit back due to their bad maintenance no internet no hot water mould every where don't do it...
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Comment on agent fees
Bad why should I pay for those conditions
2
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“Absolutely disgusting. Awful service...”
1 Star Review
Jul 10,2018
By:
'Blu'
Jul 10,2018
Branch: Lincoln, 39a Carholme Road
Services: Lettings (as a Tenant)
Rent PCM: £395
Would you recommend?: No
Postcode: LN11
Branch: Lincoln, 39a Carholme Road
Lettings (as a Tenant)
Rent PCM: £395
Postcode: LN11
2
people found
this helpful
Within the first week of us moving in our upstairs shower didn't work. the kitchen tap leaked damaging the counter. all the kitchen chairs were falling apart as if they were really old only to be told they were brand new. There was damp in ...
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Comment on agent fees
Fees weren't to bad as the rooms were decent sizes however with all the complications they don't seem worth it
2
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“Poor customer service...”
1 Star Review
Jul 10,2018
By:
'Luke'
Jul 10,2018
Branch: Lincoln, 39a Carholme Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LN1
Branch: Lincoln, 39a Carholme Road
Lettings (as a Tenant)
Postcode: LN1
2
people found
this helpful
They gave me a small fraction of the deposit back, the lift in Brayford court is broken and drops regularly and lighthouse were informed multiple times of this problem and all they did was put a cone in front of the lift for a week ...
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2
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“Awful house, awful service, awful experience all round...”
1 Star Review
Jul 10,2018
By:
'Charlie'
Jul 10,2018
Branch: Lincoln, 39a Carholme Road
Services: Lettings (as a Tenant)
Rent PCM: £365
Would you recommend?: No
Postcode: LN1
Branch: Lincoln, 39a Carholme Road
Lettings (as a Tenant)
Rent PCM: £365
Postcode: LN1
3
people found
this helpful
Where do I start. Let through Lighthouse as a student at Lincoln uni for my second year and from the very first day me and my 3 other housemates had problem after problem that piled up as more and more went unresolved, and those that were ...
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3
people found
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“Do not let properties with this agent...”
1 Star Review
Jul 09,2018
By:
'Silver'
Jul 09,2018
Branch: Lincoln, 39a Carholme Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LN1
Branch: Lincoln, 39a Carholme Road
Lettings (as a Tenant)
Postcode: LN1
2
people found
this helpful
I moved into Brayford Court to find the foot board of the kitchen unit completely missing, revealing a disgusting mess underneath the oven. The oven also did not work at all for the whole first week that i living there, forcing me to either cook ...
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Comment on agent fees
Bad, not worth even half of the rent cost with the quality of their properties.
2
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“Professional, caring and efficient. Nothing is too much trouble for ......”
5 Star Review
Oct 11,2017
By:
'donna'
Oct 11,2017
Branch: Lincoln, 39a Carholme Road
Services: Lettings (as a Tenant)
Rent PCM: £680
Would you recommend?: Yes
Postcode: LN2
Branch: Lincoln, 39a Carholme Road
Lettings (as a Tenant)
Rent PCM: £680
Postcode: LN2
1
people found
this helpful
Professional, caring and efficient. Nothing is too much trouble for the team. I'm very happy in my home and not having pushy aggressive agents is an added bonus....
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Comment on agent fees
Good
1
people found
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“Fantastic bunch of guys they have working here, helped me ......”
5 Star Review
Jan 20,2017
By:
'Dan'
Jan 20,2017
Branch: Lincoln, 39a Carholme Road
Services: Lettings (as a Tenant)
Rent PCM: £450
Would you recommend?: Yes
Postcode: LN1
Branch: Lincoln, 39a Carholme Road
Lettings (as a Tenant)
Rent PCM: £450
Postcode: LN1
0
people found
this helpful
Fantastic bunch of guys they have working here, helped me from start to finish with moving into my new home, the couple of issues I've had with my place have been sorted swiftly, from the viewing to actually moving in was so easy - other ...
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Comment on agent fees
Cheapest compared to other agents in the localendar area
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“Lighthouse properties are absolutely perfect if you like being spoken ......”
1 Star Review
Mar 04,2014
By:
'Rachel'
Mar 04,2014
Branch: Lincoln, 39a Carholme Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LN2
Branch: Lincoln, 39a Carholme Road
Lettings (as a Tenant)
Postcode: LN2
5
people found
this helpful
Lighthouse properties are absolutely perfect if you like being spoken to like a imbecile, love living in a moldy environment that's never anything to do with the property, it's just your fault for leaving the heating on too long, and love having to wait a ...
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What agent could do to change your mind?
Not being rung up at 9AM to be asked if another tenant is in, not to be spoken to so rudely when i express my concern about the time they are calling me, and to fix problems within a week AT LEAST.
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