Life Residential
4.2/5, 693 reviews
82% recommended
100% sales valuation accuracy
92% sales fee satisfaction
96% lettings valuation accuracy
85% lettings fee satisfaction
Life residential, the modern property specialists, are a lettings, sales & management company. Established in 1999 by a team of London property professionals, with years of experience in the residential property market. Our main aim is to provide the most efficient service to clients worldwide that own high quality property in major ... show more Life residential, the modern property specialists, are a lettings, sales & management company. Established in 1999 by a team of London property professionals, with years of experience in the residential property market. Our main aim is to provide the most efficient service to clients worldwide that own high quality property in major UK cities with our main focus on London.

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Latest Reviews

 View all Reviews 693
Featured Review
a
reviewed by 'Bey'
“I wanted to leave a review for Jonathan Pearson. He was really helpful and communicative throughout the whole process, and ......”
Featured Review
a
reviewed by 'Szilvia'
“Sharnae was realy nice to me and my friend meanwhile we were looking for flat.She searched all potential flats ......”
Featured Review
a
reviewed by 'James'
“Dimitar worked tremendously hard during the sale process, from providing advise to chasing different parties in the process. Fantastic job ......”
Featured Review
a
reviewed by 'Irene'
“Sharnae was brilliant, she advised me to set an early viewing to maximise my chances and she was great during ......”
Featured Review
a
reviewed by 'Joseph'
“We are very appreciative of the efficient handling of departure of previous tenant, finding and installing a new tenant with ......”
13th Nov 2024
reviewed by 'Bani'
“Lucy and Zainab are Most unprofessional property managementTwo months they are unable to fix a shower and kitchen exhaust and ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 92% £25,000 £830,000
Lettings 96% 85% £300 £4,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
124 10 379 104 20 0 23 0 22 11
Opening Hours
  • Monday: 08:30 - 17:30
  • Tuesday: 08:30 - 17:30
  • Wednesday: 08:30 - 17:30
  • Thursday: 08:30 - 17:30
  • Friday: 08:30 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
Overall
Estate agents
Letting agents
Latest Properties

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Life Residential Branches (view all 8)
Canary Wharf, E14
Greenwich, SE10
Head Office, NW10
London West, W3
Nine Elms Riverside, SW8
North & City, N5
Royal Wharf, E16
South Bank, SE1
Featured Review
a

“I wanted to leave a review for Jonathan Pears......”

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Sep 23,2021
Minithumbup
By: 'Bey'
Sep 23,2021
0 people found
this helpful
I wanted to leave a review for Jonathan Pearson. He was really helpful and communicative throughout the whole process, and I would personally recommend him....
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Featured Review
a

“Sharnae was realy nice to me and my friend meanwhile ......”

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Jun 21,2015
Minithumbup
By: 'Szilvia'
Jun 21,2015
0 people found
this helpful
Sharnae was realy nice to me and my friend meanwhile we were looking for flat. She searched all potential flats for us. She is not just very kind but also really knowledgable. We appreciate her help during our flathunting and Im so sorry I leave ...
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Featured Review
a

“Dimitar worked tremendously hard during the sale process, from providing ......”

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Apr 22,2015
Minithumbup
By: 'James'
Apr 22,2015
0 people found
this helpful
Dimitar worked tremendously hard during the sale process, from providing advise to chasing different parties in the process. Fantastic job and I would say that he worked harder than any other party on the deal. Would definitely recommend...
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Featured Review
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“Sharnae was brilliant, she advised me to set an early ......”

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Apr 16,2015
Minithumbup
By: 'Irene'
Apr 16,2015
0 people found
this helpful
Sharnae was brilliant, she advised me to set an early viewing to maximise my chances and she was great during the whole process negotiating with the landlord. Felt I could trust her completely and I value that when looking for a new home. Thank you ...
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Featured Review
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“We are very appreciative of the efficient handling of departure ......”

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Apr 23,2015
Minithumbup
By: 'Joseph'
Apr 23,2015
0 people found
this helpful
We are very appreciative of the efficient handling of departure of previous tenant, finding and installing a new tenant with minimal void-period. This included taking over the apartment, inventory having the apartment cleaned, advertising and organising viewing of prospective new tenants and finally the installation ...
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“Commendation of employee...”

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Aug 21,2019
Minithumbup
By: 'Annette'
Aug 21,2019
0 people found
this helpful
My review is mainly of one of their current employees, rather than Life Residential in general. Claudia Nicholls, always polite, answers quickly and is very considerate to us as the landlord. She really does stand out from the rest! I'm sure she will do well....
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“Thank you Valentins!...”

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Aug 07,2019
Minithumbup
By: 'Liz'
Aug 07,2019
0 people found
this helpful
Thank you to Valentins in the Westminster office for his guidance in the sale of our property. He succeeded where other agents had failed. He achieved this because he had the customer base, his marketing was excellent. The photos taken really showed the place well, ...
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“Definitely the worst letting agencies I've ev......”

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Jul 08,2019
Minithumbdown
By: 'MJ'
Jul 08,2019
1 people found
this helpful
Definitely the worst letting agencies I've ever seen. 1. They set you up by renting you a place that they knew they were gonna sell, and they put that in contract so that you dont even get any compensation for getting kicked out. They started bugging ...
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Was this helpful? Yes
By: Suzie Lemons
Jul 08, 2019
View all comments (1)
Hi MJ Yiu, thank you for the feedback, we're sorry to hear that your experience with LiFE hasn't been the best. We've tried to look into the situation but we can't find your details on our system. Could you personally email us on [email protected], please. ...

“Good service from Ms Marianne O'Rourke...”

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Jun 18,2019
Minithumbup
By: 'Jeffrey'
Jun 18,2019
0 people found
this helpful
I have one issue of the window broken, which Marianne negotiated with building management and fixed it with the good result. I appreciate her good attitude and hopefully all staffs can learn from her to help the landlords, especially those who are living overseas....
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“Fantastic experience!...”

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May 03,2019
Minithumbdown
By: 'Dr.A.Khalil'
May 03,2019
0 people found
this helpful
Kudos to our lovely property manager Amrita Rathod, who led us through all the steps, was always responsive and entertained the silliest of our queries always with a smile! She helped us land a beautiful apartment, was always one call away and guided us very ...
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“THANK YOU SOOOO MUCH...”

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May 02,2019
Minithumbdown
By: 'J.Lane'
May 02,2019
1 people found
this helpful
I was desperate to find a flat for my daughter as she had found her first job and needed to be living in London urgently. Wesley was fantastic. He guided us through the whole procedure and made it fairly easy. He kept us informed all ...
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Comment on agent fees
Fair
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“Love our property manager!...”

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Apr 29,2019
Minithumbup
By: 'melissa'
Apr 29,2019
0 people found
this helpful
I'm going to be honest, if this review was written for the first 3 years of our renting experience with life residential I would have given 1 star...repairs took over 9mths of chasing to be executed and communication was a joke!. However, I have now learned ...
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By: E.Lim
Jun 14, 2019
View all comments (1)
Hi , my comment references Rebecca Stewart who manages my property. I just wanted to express my thanks that she is quite proactive and helpful particularly in recommending a course of action when something has happened or needs to be dealt with. On her initiative she also sourced for competitive quotes for workman to undertake assorted repair works at my unit when I expressed surprise at how expensive the rectifications seemed to be. Hopefully I ll be able to save a few hundred quid ! Thanks Reb ...

“GREAT SERVICE...”

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Apr 15,2019
Minithumbup
By: 'GEETA'
Apr 15,2019
0 people found
this helpful
Hayley is our Rental Agent , she's polite, exceptionally thorough in her work and always in control. As Landlord I'm well taken care of....
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“Excellent Service...”

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Apr 08,2019
Minithumbup
By: 'MO'
Apr 08,2019
0 people found
this helpful
Christina was very helpful in ensuring that all that needed to be fixed at my flat was done so successfully. She was very professional throughout helping to report and arrange the slots....
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“Review of Amrita Rathod...”

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Mar 27,2019
Minithumbup
By: 'Anil'
Mar 27,2019
0 people found
this helpful
Amrita is extremely professional and knowledgeable. Her advice and assistance from initial viewings to completion has been spot on and smooth without any confusion. Amrita is always available to speak to or will call back promptly. Her service to us was phenomenal. My husband and ...
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Comment on agent fees
Good
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“Aftercare of former tenant...”

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Feb 14,2019
Minithumbup
By: 'Sarah'
Feb 14,2019
0 people found
this helpful
I can't thank Harry enough. Unfortunately a retail supplier had a former address for me and posted a deliver to an address I vacated almost two years ago. I had tried dealing with the concierge team initially but struggled - Harry took ownership of the ...
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Comment on agent fees
Harry - going above and beyond the call of duty to help a former tenant. Thank you Harry!
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“Highly Professional Agent / Agency...”

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Jan 29,2019
Minithumbup
By: 'Hamid'
Jan 29,2019
0 people found
this helpful
As a Landlord, I was looking for a Agency that I could work with on a long-term basis as I am not based out of UK. Life Residencial has always been extremely professional in their dealings with me and have ensured that they take my ...
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Comment on agent fees
Adequate for the work they provide.
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“Very good experience...”

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Jan 23,2019
Minithumbup
By: 'Lynn'
Jan 23,2019
0 people found
this helpful
Both Wesley amd Eli made the whole experience with LifeResidential a pleasure to deal with , they are both so helpful and willing to spend any amount of time to help. I wouldnt hesitate to recommend them to others. Many thanks , Lynn...
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Comment on agent fees
Okay
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“AVOID...”

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Nov 19,2018
Minithumbdown
By: 'enimsaj'
Nov 19,2018
4 people found
this helpful
AVOID AVOID life residential seem professional and are fast to reply when you are viewing/signing a contract once you are in a contract, it goes down hill from there.. I rented with life residential for 6 months in Hounslow, the flat was gorgeous yet i ...
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Comment on agent fees
extortionate
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“Stuff doesn't care about you as a customer!...”

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Sep 22,2018
Minithumbdown
By: 'dob'
Sep 22,2018
1 people found
this helpful
I called couples a times they took my name, but never called me back. I haven't even been asked what properties am I looking for. No one there gave a damn about that. I've spoken with Eduard the manager there and he booked me in ...
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“Horrible experience...”

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Sep 12,2018
Minithumbup
By: 'Alex'
Sep 12,2018
3 people found
this helpful
Life Residential is absolutely terrible agency. Among the issues that I faced are: - no heating in winter at all - staff lying to me - inability to get anything solved upon request (I had the postbox broken, little water leak in store room, low ...
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Comment on agent fees
Bad
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“Stay away from these crooks!...”

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Sep 06,2018
Minithumbdown
By: 'Ex'
Sep 06,2018
2 people found
this helpful
Life Residential are dishonest, unprofessional, untrained and unfit for the job! Their service substandard at best! We were especially livid these past 2 months when they held on to our Deposit and stopped responding to us. While we were waiting for our deposit money, they emailed ...
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Comment on agent fees
They charge you for nothing! In fact they charge you to stress you out!
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“unprofessional...”

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Sep 03,2018
Minithumbdown
By: 'tema'
Sep 03,2018
2 people found
this helpful
very poor customer care and unprofessional with managing the property and irresponsible of any thing after they get paid which is so disappointing...
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“Very bad - Never appeared in the viewing...”

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Aug 31,2018
Minithumbdown
By: 'Critics'
Aug 31,2018
2 people found
this helpful
Worst experience I ever had with a real estate agency. The guys never appeared in the viewing we had arranged. When I called them the next day, they just told me it was unacceptable from their side and to rearrange....
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“Worst Rental Experience...”

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Aug 17,2018
Minithumbdown
By: 'VP'
Aug 17,2018
4 people found
this helpful
There is a multitude of dissatisfaction we would like to express toward Life Residential. During our one year stay in the flat, we have requested the blinds to be fixed (blinds falling off the rail due to poor quality); reported a cracked tile done by ...
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Comment on agent fees
Not worth the service we received.
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“Terrible agency...”

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Aug 13,2018
Minithumbdown
By: 'Laetitia'
Aug 13,2018
1 people found
this helpful
We had a terrible experience with this agency. We lived in the property for 1 year, and it had some issues since the begining. We had to call the agency over and over again, or go there directly for them to address the matter, for which ...
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“Excellent Service...”

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Jun 26,2018
Minithumbup
By: 'Nigel'
Jun 26,2018
0 people found
this helpful
I have been letting various flats at the White House through County Hall, using Ralph Rampersaud. He, like me, was there at the very beginning. All through that time I have been well supported and served. Ralph has proved to be exceptional, always ready to ...
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“Worst management ever...”

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Jun 21,2018
Minithumbdown
By: 'James'
Jun 21,2018
1 people found
this helpful
Worst management ever... went through 3 different property managers who all proved that they were incapable of managing anything. Took months to resolve any issues, if they did indeed resolve them at all. Attempted to deduct close to £1,000 for bills that I wasn't aware of/had ...
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“Incompetent and immoral...”

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Apr 26,2018
Minithumbdown
By: 'James'
Apr 26,2018
3 people found
this helpful
Avoid at all costs! We lived in a property managed by Life Residential for 2 years. From beginning to end the service was a total joke. Each person we spoke to was more incompetent than the last with constant fobbing off of excuses (we were passed ...
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Comment on agent fees
NA
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By: Sam
May 24, 2018
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I lived in a flat managed by this horrible company. They decided to fix the bathroom the day after i moved in! I found out when the handyman knowcked at the door! i complained about light for 18 months and it never got fixed. expensive*.Avoid at all costs ...

“Terrible experience, strongly unrecommended....”

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Apr 13,2018
Minithumbdown
By: 'Pix'
Apr 13,2018
4 people found
this helpful
This agent is a nightmare for the tenants. First of all the fees are extremely expensive, that's how they exploit tenants' and landlords' money. Next the letting agent never talks about the painful and long-going processes before you pay them the holding deposit which is ...
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Comment on agent fees
Bad. Extremely expensive.
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“Do not rent from this agent!! This is the worst ......”

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Nov 11,2017
Minithumbdown
By: 'Emmeline'
Nov 11,2017
3 people found
this helpful
Do not rent from this agent!! This is the worst letting agent I have ever dealt with as a tenant. The staff are incompetent at best! They never respond to emails, and if you're lucky and manage to get them on the phone they're extremely ...
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Comment on agent fees
Bad
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“The worst service i have ever experianced! I've delt with ......”

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Oct 13,2017
Minithumbdown
By: 'Mohammed'
Oct 13,2017
4 people found
this helpful
The worst service i have ever experianced! I've delt with foxtons and, Marsh and Parsons before. i'm suprised this company actually acts so irrresponsible. issues with contract, issue with mangement very rude staff. worst when you pay months upfront! Tenant!! do not trust a word ...
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“11 days left since I have moved from the flat and ......”

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Oct 11,2017
Minithumbdown
By: 'Think'
Oct 11,2017
7 people found
this helpful
11 days left since I have moved from the flat and still same excuse from Life Residential; They are not able to reach my landlord, so not able to send my deposit back. Surprisingly, agent was very capable of reaching landlord when the new tenants decide ...
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“Worst agents in town.Make sure they give everything in ......”

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Sep 19,2017
Minithumbdown
By: 'Tenant2583'
Sep 19,2017
4 people found
this helpful
Worst agents in town. Make sure they give everything in writing as they lie about anything to rent a property. Also when it's time to return the deposit they do anything to get something and then they stop answering emails altogether....
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Comment on agent fees
Bad. huge fees and they keep sucking like a leech for any renewal where they do literally nothing.
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“I have never dealt with such an unprofessional group of ......”

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Aug 12,2017
Minithumbdown
By: 'JordanC'
Aug 12,2017
6 people found
this helpful
I have never dealt with such an unprofessional group of people; from the day we sent over our deposit until now (wrestling to get it back) dealing with Life Residential has been a nightmare. We had several property managers relocate (aka mysteriously disappear leaving e-mails ...
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By: Giulia
Sep 22, 2019
View all comments (4)
Hello guys, same here. I am now in a dispute with them for my deposit and almost all of their evidences are demonstrable and shameless lies. After I have received my deposit back, I am considering all possible legal actions as this dispute reflects either gross incompetence by the agency or, worse, a case of blatant perjury. The more of us, the more it is possible to show that they do the same to everyone! ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:31 AM 17/09/2019 by heather heather

Awards won by Life Residential

Regional Awards won by Life Residential

Individual Branch Awards

London, E16

London, N5

London, NW10

London, SE10

London, W3

London, E14



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