Life Residential
4.2/5, 693 reviews
82% recommended
100% sales valuation accuracy
92% sales fee satisfaction
96% lettings valuation accuracy
85% lettings fee satisfaction
Life residential, the modern property specialists, are a lettings, sales & management company. Established in 1999 by a team of London property professionals, with years of experience in the residential property market. Our main aim is to provide the most efficient service to clients worldwide that own high quality property in major ... show more Life residential, the modern property specialists, are a lettings, sales & management company. Established in 1999 by a team of London property professionals, with years of experience in the residential property market. Our main aim is to provide the most efficient service to clients worldwide that own high quality property in major UK cities with our main focus on London.

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Latest Reviews

 View all Reviews 693
Featured Review
a
reviewed by 'Bey'
“I wanted to leave a review for Jonathan Pearson. He was really helpful and communicative throughout the whole process, and ......”
Featured Review
a
reviewed by 'Szilvia'
“Sharnae was realy nice to me and my friend meanwhile we were looking for flat.She searched all potential flats ......”
Featured Review
a
reviewed by 'James'
“Dimitar worked tremendously hard during the sale process, from providing advise to chasing different parties in the process. Fantastic job ......”
Featured Review
a
reviewed by 'Irene'
“Sharnae was brilliant, she advised me to set an early viewing to maximise my chances and she was great during ......”
Featured Review
a
reviewed by 'Joseph'
“We are very appreciative of the efficient handling of departure of previous tenant, finding and installing a new tenant with ......”
13th Nov 2024
reviewed by 'Bani'
“Lucy and Zainab are Most unprofessional property managementTwo months they are unable to fix a shower and kitchen exhaust and ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 92% £25,000 £830,000
Lettings 96% 85% £300 £4,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
124 10 379 104 20 0 23 0 22 11
Opening Hours
  • Monday: 08:30 - 17:30
  • Tuesday: 08:30 - 17:30
  • Wednesday: 08:30 - 17:30
  • Thursday: 08:30 - 17:30
  • Friday: 08:30 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
Overall
Estate agents
Letting agents
Latest Properties

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Life Residential Branches (view all 8)
Canary Wharf, E14
Greenwich, SE10
Head Office, NW10
London West, W3
Nine Elms Riverside, SW8
North & City, N5
Royal Wharf, E16
South Bank, SE1
Featured Review
a

“I wanted to leave a review for Jonathan Pears......”

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Sep 23,2021
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By: 'Bey'
Sep 23,2021
0 people found
this helpful
I wanted to leave a review for Jonathan Pearson. He was really helpful and communicative throughout the whole process, and I would personally recommend him....
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Featured Review
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“Sharnae was realy nice to me and my friend meanwhile ......”

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Jun 21,2015
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By: 'Szilvia'
Jun 21,2015
0 people found
this helpful
Sharnae was realy nice to me and my friend meanwhile we were looking for flat. She searched all potential flats for us. She is not just very kind but also really knowledgable. We appreciate her help during our flathunting and Im so sorry I leave ...
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Featured Review
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“Dimitar worked tremendously hard during the sale process, from providing ......”

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Apr 22,2015
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By: 'James'
Apr 22,2015
0 people found
this helpful
Dimitar worked tremendously hard during the sale process, from providing advise to chasing different parties in the process. Fantastic job and I would say that he worked harder than any other party on the deal. Would definitely recommend...
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Featured Review
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“Sharnae was brilliant, she advised me to set an early ......”

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Apr 16,2015
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By: 'Irene'
Apr 16,2015
0 people found
this helpful
Sharnae was brilliant, she advised me to set an early viewing to maximise my chances and she was great during the whole process negotiating with the landlord. Felt I could trust her completely and I value that when looking for a new home. Thank you ...
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Featured Review
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“We are very appreciative of the efficient handling of departure ......”

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Apr 23,2015
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By: 'Joseph'
Apr 23,2015
0 people found
this helpful
We are very appreciative of the efficient handling of departure of previous tenant, finding and installing a new tenant with minimal void-period. This included taking over the apartment, inventory having the apartment cleaned, advertising and organising viewing of prospective new tenants and finally the installation ...
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“Rebecca was endlessly helpful when we were pu......”

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Apr 12,2023
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Rebecca
By: 'Muhammad'
Apr 12,2023
0 people found
this helpful
Rebecca was endlessly helpful when we were purchasing the apartment. She answered all the questions we had and was accommodating to our tenuous schedules. We would highly recommend life residential and thanks to Rebecca for helping this purchase be as stress free as possible...
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“I personally have never experienced so profes......”

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Apr 11,2023
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Bruce
By: 'Shradha'
Apr 11,2023
0 people found
this helpful
I personally have never experienced so professional agents. It was great how Bruce Bell personally was on top of everything. Always had clear and effective communication. He was also very quick in responding. Also Angle was great as well. Truly very supportive staff. I personally ...
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“May look aesthetically pleasing, but they are......”

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Mar 31,2023
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By: 'Lauren'
Mar 31,2023
1 people found
this helpful
May look aesthetically pleasing, but they are honestly as useful as a chocolate teapot. I would strongly advise to avoid....
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“Amazing service!...”

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Mar 30,2023
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Ethan
By: 'Lethu'
Mar 30,2023
0 people found
this helpful
I’d just like to say a special thank you to Ethan Lewis from the Life Residential Deptford branch. His communication skills and willingness to help really made all the difference in finding a new place to live...
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“Please do not take any flats from this agency......”

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Feb 27,2023
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By: 'Sany'
Feb 27,2023
3 people found
this helpful
Please do not take any flats from this agency, the worst senior property manager Mandii Aujeley leaves completely homeless. We call a lot of times ago as an emergency and they never took any action until the firemen came to the house. Now they are ...
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“The worst agency ever. Barley spoke with the ......”

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Feb 10,2023
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By: 'Eli'
Feb 10,2023
0 people found
this helpful
The worst agency ever. Barley spoke with the same property manager. Landlord does not want to do repairs as per tenancy agreement. Avoid...
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“This is the MOST terrible agent I've ever met......”

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Nov 09,2022
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By: 'Jiawei'
Nov 09,2022
3 people found
this helpful
This is the MOST terrible agent I've ever met. They do not care their customers at all as long as the money is in their pocket. Failed to fix the heater for me during the coldest months, did not reply when asking them to return ...
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By: J
Dec 17, 2022
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I have had a very similar situation. Been left without a fridge for 3 months in a furnished property. I have gone down their complaints process and 2 agents I was dealing with have “unexpectedly gone out of the office” while others higher up simply do not give any answers. ...

“One month ago I entered the UK and quickly re......”

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Oct 10,2022
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By: 'Nicole'
Oct 10,2022
0 people found
this helpful
One month ago I entered the UK and quickly realized that finding flat to rent would be challenging. Regardless, Robin went above and beyond to match me with home that met my needs and to guide me through the application and referencing process. A process ...
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“THE WORST WORST AGENT...”

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Sep 02,2022
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By: '이민아'
Sep 02,2022
5 people found
this helpful
*Update* I HAVEN'T GOE THE MONEY BACK AND THE AGENT AVOIDS MY CALL. I HAVE TRIED TO REACH THE AGENT OUT SEVERAL TIMES AND HE ALWAYS ON THE LINE OR MEETING ETC. I HAVEN'T GOT A CALL BACK. Thanks to LIFE RESIDENTIAL, I need to ...
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“Do yourself a favour and avoid them...”

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Sep 01,2022
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By: 'Omar'
Sep 01,2022
1 people found
this helpful
They simply don't reply to emails. They have a response time of weeks, they drag things on for months, and it's really hard to get basic information from them. They are deliberately unhelpful, and they must have a high turnover because I've always dealt with ...
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“Awful...”

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Aug 11,2022
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By: 'Michael'
Aug 11,2022
0 people found
this helpful
Hardly ever had a conversation with the same person, had to complain up to director level because of charges for work that were never done and to finish in style they just stopped communicating during the check out process. When I called the emergency line ...
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“It is an amazing experience. Fern is really n......”

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Aug 02,2022
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By: 'xxx'
Aug 02,2022
0 people found
this helpful
It is an amazing experience. Fern is really nice and kind. She gave useful suggestion for us. And she always helps us to solve issues. She is a really good agent！...
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“Incompetent, rude and they didn't apologise w......”

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Jun 21,2022
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By: 'Helen'
Jun 21,2022
0 people found
this helpful
Incompetent, rude and they didn't apologise when they did stupid, completely avoidable things. Don't waste your time. Avoid at all costs....
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“PLEASE!! AVOID PROPERTIES MANAGED BY THEM AT ALL COST....”

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Jun 16,2022
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By: 'Sandeep'
Jun 16,2022
1 people found
this helpful
This has been my first time in UK and was in desperate need for a property so we got a property booked at Danison house 426 with Life residential recently 10 days ago but my bad luck was that I got trapped by them into a property ...
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“DO NOT USE.so far I would avoid them like t......”

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Feb 25,2022
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By: 'Dan'
Feb 25,2022
0 people found
this helpful
DO NOT USE. so far I would avoid them like the plague. They want me to pay for a end of service clean even though I cleaned it and left it much better then I moved in. Then they saying i broke part of the ...
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“Choose wisely...”

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Jan 01,2022
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By: 'Nicholas'
Jan 01,2022
4 people found
this helpful
very bed experience overall... I've been with this agency for 2 years so far and soon moving out. Response time in normal working time very slow almost absent (Not considering the lockdown time we all went through) . I had a job carried out in my flat ...
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By: Mo
Feb 16, 2022
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Completely agree. Worst company on earth. No respect to tenants, even though they get their salary from the rent we pay. Disgusting property manager. Never respond to emails. ...

“Best agent I’ve met...”

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Dec 13,2021
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By: 'Pam'
Dec 13,2021
0 people found
this helpful
I had an amazing experience working with the agent Fern ODwyer, she made every effort to make sure I could get the flat I needed. She was very professional, diligent and the nicest agent I’ve met....
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“Harry Is The Best Agent...”

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Oct 14,2021
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By: 'Michael J'
Oct 14,2021
0 people found
this helpful
My agent Mr. Harry Free was nothing but superb. Very easy to talk to, always proactive and on the ball in dealing with getting the tenancy finalised. Helped me with all my requests and also managed to answer and help solve any queries I had ...
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“Fern was particularly helpful and kind. Provi......”

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Oct 02,2021
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By: 'Sarah'
Oct 02,2021
0 people found
this helpful
Fern was particularly helpful and kind. Provided me with strong communication and kept me well informed throughout the whole process....
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“Awful service. I'm an excellent long term ten......”

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Aug 22,2021
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By: 'SN'
Aug 22,2021
0 people found
this helpful
Awful service. I'm an excellent long term tenant however the managing agents have not attended to issues in a timely manner. The fridge freezer shelving units have not been replaced since 2019 when I moved in and despite numerous f/ups. Unlike last year, rental renegotiations ...
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“Worst estate agency I have ever get the luck ......”

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Aug 01,2021
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By: 'Guillaume'
Aug 01,2021
2 people found
this helpful
Worst estate agency I have ever get the luck to deal with. The only time you will hear from them is from these rent reminder. After that, you better be prepared to call / email them 20+ time before getting any answer from them....
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“Terrible service...”

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Jul 12,2021
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By: 'John'
Jul 12,2021
0 people found
this helpful
I stayed in the Streamlight Tower. Pretty shocking experience given the reviews and awards this agency holds. For months we were ghosted. Appliances not working during the entire tenancy, our ensuite shower wasn't fixed until after 3/4 months, poor customer service, incredibly slow response, we were ...
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“I expressed an interest in a property and wan......”

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Mar 25,2021
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By: 'EM'
Mar 25,2021
0 people found
this helpful
I expressed an interest in a property and wanted to get more information but the agent who called today at 8.45 tried to get so much information about myself rather than providing information on the property. He asked what do I do for living etc. when ...
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“Avoid. Terribly bad service once you have signed t......”

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Mar 19,2021
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By: 'Dan'
Mar 19,2021
1 people found
this helpful
Shockingly bad service once you have signed the tenancy. Repairs will be ignored by managing agents until you chase them about it, even then you will be waiting weeks if lucky, or more usually months for anything to be done. I’m currently waiting over ...
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“Worst customer experience ever. DO NOT USE TH......”

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Mar 14,2021
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By: 'John'
Mar 14,2021
0 people found
this helpful
Worst customer experience ever. DO NOT USE THEIR SERVICES AT ANY COST. 0 care for tenants and no property management at all. They do more work in avoiding to help you than in actually helping you. They do not guarantee minimum living standards for their tenants. ...
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“Poor Management, pay and leave us alone...”

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Mar 13,2021
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By: 'Nicholas'
Mar 13,2021
0 people found
this helpful
When viewing the property we were told that it would be managed by the agents. The day we moved in we were told this was no longer the case after complaining about the state of the flat. We moved in to find it filthy dirty ...
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“Awful company...”

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Mar 10,2021
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By: 'Uk'
Mar 10,2021
1 people found
this helpful
Awful company Really difficult to communicate. The property is not delivered as it says in the agreement. My property manager is not responsive. She didn't answer any of my phones or emails . it's been twi weeks and my problem still not solved.be careful and ...
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“Mean well but lack competence...”

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Feb 25,2021
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By: 'sakis'
Feb 25,2021
1 people found
this helpful
Great agency if you are a landlord, awful if you are a tenant. The simplest issue with Life residential or the flat itself takes a minimum of one month to be resolved. Sometimes up to six. The amount of wasted time sending emails and chasing ...
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“My experience with Life Residential was quite......”

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Feb 24,2021
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By: 'Alisa A'
Feb 24,2021
1 people found
this helpful
My experience with Life Residential was quite bad from the get go. We were supposed to move in to Apartment 106 in a building called The Crescent (the building is awful too, but that asks for a separate review). On the day we moved in, we ...
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“Fraud...”

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Feb 16,2021
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By: 'Yizhong'
Feb 16,2021
0 people found
this helpful
Fraud I believe it is a fraud case because life Residential rented me this flat which is not in proper condition for people to live. I have collected my keys on friday in the evening and moved in on Saturday, I have realized all pipes ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 9:31 AM 17/09/2019 by heather heather

Awards won by Life Residential

Regional Awards won by Life Residential

Individual Branch Awards

London, E16

London, N5

London, NW10

London, SE10

London, W3

London, E14



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