90% sales valuation accuracy
100% sales fee satisfaction
97% lettings valuation accuracy
96% lettings fee satisfaction
Letzone was launched in 2002, by managing director Michelle Reeves who has worked in the local area as a successful letting agent for over twenty five years. Michelle has a wealth of experience, and is front line in the company workforce, with customers of Letzone benefitting from this 24/7 service. We are ...
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Letzone was launched in 2002, by managing director Michelle Reeves who has worked in the local area as a successful letting agent for over twenty five years. Michelle has a wealth of experience, and is front line in the company workforce, with customers of Letzone benefitting from this 24/7 service.
We are members of The Property Ombudsmen, Client Money Protection Scheme & Tenancy Deposit Scheme
We are members of The Property Ombudsmen, Client Money Protection Scheme & Tenancy Deposit Scheme
Latest Reviews
View all Reviews 167
17th Nov 2024
reviewed by 'Bernadette'
1st Jul 2024
reviewed by 'Patience'
29th Apr 2024
reviewed by 'Giuseppe'
11th Apr 2024
reviewed by 'Mark'
29th Feb 2024
reviewed by 'Veronika'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 90% | 100% | £0 | £0 |
| Lettings | 97% | 96% | £475 | £2,400 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 78 | 0 | 74 | 9 | 0 | 0 | 1 | 0 | 4 | 1 |
Areas covered
- BR1
- SE9
- SE12
- SE10
- BR2
- SE11
- BR3
- SE13
- BR4
- BR8
- BR5
- SE3
- BR6
- SE4
- BR7
- SE5
- SE6
- SE8
- SE7
- SE10
Address
223 Southborough Lane
Bromley
Kent
BR2 8AT
02083139075
Opening Hours
- Open: 24/7
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Michelle
(112)
Jennie
(9)
Tenant Fees
Holding Deposit (per tenancy)One week’s rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).
Security Deposit (per tenancy. Rent under £50,000 per year) Five weeks’ rent.
This covers damages or defaults on the part of the tenant during the tenancy.
Unpaid Rent
Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.
Lost Key(s) or other Security Device(s)
Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).
Variation of Contract (Tenant’s Request)
£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.
Change of Sharer (Tenant’s Request)
£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher.
To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents. Last updated at 22/05/2020, 2:24 PM by Michelle Reeves
Complaints Procedure
Letzone aims to provide the highest standards of service to all clients and tenants, but to ensure that your interests are safeguarded, we offer the following:-
** If you believe you have a grievance, please write in the first instance to Michelle Reeves at the address below:-
223 Southborough Lane
Bromley
BR2 8AT
** The grievance will be acknowledged immediately and investigated thoroughly in accordance with established “in-house” procedures. A reply will be sent to you within ten working days of receipt of the letter.
** If you feel that your grievance has not been satisfactorily addressed, please notify Letzone by return. Following a further review of the matter, a Final Viewpoint Response will be sent to you within twenty working days. This will conclude our internal complaints handling procedures. If you remain unhappy our decision, you may refer the matter to The Property Ombudsman within 6 months of the date of our Final Viewpoint Response. Details of The Property Ombudsman can be found at www.tpos.co.uk.
Last updated at 9:15 AM 01/11/2017 by allAgents
** If you believe you have a grievance, please write in the first instance to Michelle Reeves at the address below:-
223 Southborough Lane
Bromley
BR2 8AT
** The grievance will be acknowledged immediately and investigated thoroughly in accordance with established “in-house” procedures. A reply will be sent to you within ten working days of receipt of the letter.
** If you feel that your grievance has not been satisfactorily addressed, please notify Letzone by return. Following a further review of the matter, a Final Viewpoint Response will be sent to you within twenty working days. This will conclude our internal complaints handling procedures. If you remain unhappy our decision, you may refer the matter to The Property Ombudsman within 6 months of the date of our Final Viewpoint Response. Details of The Property Ombudsman can be found at www.tpos.co.uk.
Best Letting Agent in BR2 
Best Letting Agent in Bromley 
