Letzone
4.8/5, 168 reviews
94% recommended
90% sales valuation accuracy
100% sales fee satisfaction
97% lettings valuation accuracy
96% lettings fee satisfaction
Letzone was launched in 2002, by managing director Michelle Reeves who has worked in the local area as a successful letting agent for over twenty five years. Michelle has a wealth of experience, and is front line in the company workforce, with customers of Letzone benefitting from this 24/7 service. We are ... show more Letzone was launched in 2002, by managing director Michelle Reeves who has worked in the local area as a successful letting agent for over twenty five years. Michelle has a wealth of experience, and is front line in the company workforce, with customers of Letzone benefitting from this 24/7 service.

We are members of The Property Ombudsmen, Client Money Protection Scheme & Tenancy Deposit Scheme
Property to Rent in Bromley | Letzone

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 90% 100% £0 £0
Lettings 97% 96% £475 £2,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
78 0 75 9 0 0 1 0 4 1
Areas covered
  • BR1
  • SE9
  • SE12
  • SE10
  • BR2
  • SE11
  • BR3
  • SE13
  • BR4
  • BR8
  • BR5
  • SE3
  • BR6
  • SE4
  • BR7
  • SE5
  • SE6
  • SE8
  • SE7
  • SE10
Address

223 Southborough Lane
Bromley
Kent
BR2 8AT
02083139075

Opening Hours
  • Open: 24/7
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
TPOS Sales TPOS Lettings TPOS TDS
Latest Properties

No Properties

“A Trusty Letting Agency...”

Share on :
Jul 29,2021
Minithumbdown
Michelle
By: 'Sue'
Jul 29,2021
0 people found
this helpful
Thank you Letzone to help me to let the property. They are helpful and trusty. All the best to Danielle, Jennie and Michelle. I very appreciate their work....
read full review
Was this helpful? Yes

“Danielle helped us to rent a flat in London. The ......”

Share on :
Jul 29,2021
Minithumbup
By: 'Marija'
Jul 29,2021
0 people found
this helpful
Danielle helped us to rent a flat in London. The entire process from getting the contract to moving in was very smooth and fast thanks to her. Danielle accommodated all our requests and was a pleasure to work with. I would highly recommend Letzone Property ...
read full review
Was this helpful? Yes

“Danielle and the team recently helped us find......”

Share on :
Jun 19,2021
Minithumbup
By: 'Rosie'
Jun 19,2021
0 people found
this helpful
Danielle and the team recently helped us find a new place in London to rent and we were so impressed with the service. The communication was flawless and the whole thing was stress-free. We would recommend them in future and will be using them again....
read full review
Was this helpful? Yes

“Michelle and Danielle helped my family a lot ......”

Share on :
Jun 03,2021
Minithumbup
Michelle
By: 'Ergun Utku'
Jun 03,2021
0 people found
this helpful
Michelle and Danielle helped my family a lot when trying to find a house to rent. When we first moved to the UK, Michelle helped us easily find a house to move to. After living in that house for around 5 years, Michelle helped us again ...
read full review
Was this helpful? Yes

“Pleased with Letzone over many years....”

Share on :
May 13,2021
Minithumbup
By: 'Robert'
May 13,2021
0 people found
this helpful
I have been using Letzone to find tenants for my flat in Beckenham for many years. My dealings most recently have been with Danielle who has been helpful and efficient....
read full review
Was this helpful? Yes

“Danielle was excellent from the onset. She wa......”

Share on :
Apr 27,2021
Minithumbup
By: 'Gaurav Sinha'
Apr 27,2021
0 people found
this helpful
Danielle was excellent from the onset. She was very quick in setting up the viewing and promptly finding answers to the queries we had. She managed the negotiation process quite professionally and was pleasantly non-pushy. She was very diligent in following up or chasing issues ...
read full review
Was this helpful? Yes

“Such a good experience renting though Letzone......”

Share on :
Apr 01,2021
Minithumbup
By: 'Hannah'
Apr 01,2021
0 people found
this helpful
Such a good experience renting though Letzone, had a really polite and lovely estate agent who definitely did an amazing job! 100% recommend...
read full review
Was this helpful? Yes

“Excellent customer service, went to great eff......”

Share on :
Mar 29,2021
Minithumbup
By: 'Abbey'
Mar 29,2021
0 people found
this helpful
Excellent customer service, went to great efforts to help me highly recommended overall excellent service. Thank you Danielle and the team you have helped me out massively....
read full review
Was this helpful? Yes

“The agents were great in terms of getting us across ......”

Share on :
Mar 16,2021
Minithumbdown
By: 'John'
Mar 16,2021
1 people found
this helpful
The agents were great in terms of getting us across the line contract wise, quick to respond to to enquiries (even weekends). Where they fell short is knowledge about the properties they listed, e.g. where does garbage disposal go, is there a recycling area, ...
read full review
Comment on agent fees
N/A
Was this helpful? Yes

“An excellent service provided - Danielle answ......”

Share on :
Mar 07,2021
Minithumbup
By: 'Andrew'
Mar 07,2021
0 people found
this helpful
An excellent service provided - Danielle answered all of my questions promptly & the communication was and is very clear. Thank you very much!...
read full review
Was this helpful? Yes

“Letzone is an excellent agency to deal with.......”

Share on :
Feb 05,2021
Minithumbup
Michelle
By: 'Anna'
Feb 05,2021
1 people found
this helpful
Letzone is an excellent agency to deal with. Very professional, excellent customer care and service, honest transparent. Would definitely recommend this company to anyone. Excellent agents, Michelle and Danielle answered all the questions and enabled the rental to complete in less than two weeks. Nothing ...
read full review
Was this helpful? Yes

“Michelle and Danielle have been so helpful wi......”

Share on :
Jan 29,2021
Minithumbup
Michelle
By: 'Megan'
Jan 29,2021
0 people found
this helpful
Michelle and Danielle have been so helpful with helping us find our new home. We are so happy, the process was very quick, they were very informative and so so helpful. They have paid attention to every detail which was so great. Thank you so ...
read full review
Was this helpful? Yes

“We have been using Letzone for a number of ye......”

Share on :
Dec 13,2020
Minithumbup
By: 'Sam'
Dec 13,2020
0 people found
this helpful
We have been using Letzone for a number of years to find tenants for our properties around the Bromley areas. We have found Letzone alway be very professional, helpful and offer that personal touch that is so important to landlords. They listen to our requirements ...
read full review
Was this helpful? Yes

“We have 2 properties that we let using let zo......”

Share on :
Nov 30,2020
Minithumbup
Michelle
By: 'Wendy'
Nov 30,2020
0 people found
this helpful
We have 2 properties that we let using let zone, and would like to say how good and efficient they are. Would recommend them to other landlords....
read full review
Was this helpful? Yes

“Strong on personal service...”

Share on :
Nov 26,2020
Minithumbup
Michelle
By: 'philip'
Nov 26,2020
0 people found
this helpful
Our company has employed the services of Letzone for a number of years and have been delighted with their professionalism, local knowledge and experience. We would have no hesitation recommended Letzone They are very quick to respond to requests and queries, and are very strong ...
read full review
Was this helpful? Yes

“As always, Michelle, Danielle & Jenny have pr......”

Share on :
Nov 26,2020
Minithumbup
Michelle
By: 'MJR'
Nov 26,2020
0 people found
this helpful
As always, Michelle, Danielle & Jenny have provided an excellent service. Have used them from the beginning and wouldn't go anywhere else. Good sensible advice over re-decorating etc. Pleasant, efficient correspondence and face to face meetings. My tenants tell me that they were very happy with ...
read full review
Was this helpful? Yes

“Let Zone have managed my flat for the last 15......”

Share on :
Nov 26,2020
Minithumbup
Michelle
By: 'ALAN'
Nov 26,2020
0 people found
this helpful
Let Zone have managed my flat for the last 15 years, on a full managed basis.All the small broblems have been delt with staight away.I would have no problem in giving them a recomendation as a letting agent...
read full review
Was this helpful? Yes

“A truly outstanding agency......”

Share on :
Nov 25,2020
Minithumbup
Michelle
By: 'Andrew'
Nov 25,2020
0 people found
this helpful
A truly outstanding agency with a personal touch, Everyone goes out of their way to provide the very best service from first contact to fully rented and managed property. All LetZone team members have many years experience within property rental and this shines through. I ...
read full review
Was this helpful? Yes

“Been with Letzone for just over 20 years and ......”

Share on :
Nov 25,2020
Minithumbup
Michelle
By: 'Kevin'
Nov 25,2020
0 people found
this helpful
Been with Letzone for just over 20 years and as letting agents they are first rate. I have trust and can leave everything in their capable hands and to date have not been let down. Michelle has been especially great and always forthcoming, Happy to recommend ...
read full review
Was this helpful? Yes

“I used Letzone to sort out a problem with my ......”

Share on :
Nov 16,2020
Minithumbup
Michelle
By: 'Mr'
Nov 16,2020
0 people found
this helpful
I used Letzone to sort out a problem with my tenancy agreement, they were very very helpful, professional and prompt. I would recommend them to any Landlord who wants a professional company to look after their properties....
read full review
Was this helpful? Yes

“Excellent service, fast response and totally trustworthy...”

Share on :
Nov 05,2020
Minithumbup
Michelle
By: 'Karen'
Nov 05,2020
0 people found
this helpful
Michelle and Danielle provide an excellent and reassuring service. It's been a huge relief to be with them after a terrible experience with another agent. I now have peace of mind....
read full review
Was this helpful? Yes

“I am repeat customer and, again, was very ple......”

Share on :
Oct 08,2020
Minithumbup
Michelle
By: 'Robert'
Oct 08,2020
0 people found
this helpful
I am repeat customer and, again, was very pleased with the service received. Michelle and Danielle were professional and efficient throughout the process. I would definitely recommend them....
read full review
Was this helpful? Yes

“Fantastic agents, been using Letzone for year......”

Share on :
Oct 07,2020
Minithumbup
Michelle
By: 'Caroline'
Oct 07,2020
0 people found
this helpful
Fantastic agents, been using Letzone for years and they are always 100% and a pleasure to deal with. I highly recommend them....
read full review
Was this helpful? Yes

“Excellent service very friendly and professio......”

Share on :
Oct 02,2020
Minithumbup
By: 'Julie'
Oct 02,2020
0 people found
this helpful
Excellent service very friendly and professional. I would highly recommend Letzone they go out of their way to help you, unlike Luther letting agents. Thank you. Danielle was absolutely amazing....
read full review
Was this helpful? Yes

“If you choose to instruct an agent...”

Share on :
Sep 12,2020
Minithumbup
Michelle
By: 'M'
Sep 12,2020
0 people found
this helpful
I have known Michelle for 20 plus years. She is as passionate about the service she offers now as to when I first met her. What Michelle does is simple but rarely achieved by the bigger agencies. She listens. Professional trustworthy and a pleasure to deal ...
read full review
Was this helpful? Yes

“Highly recommended firm...”

Share on :
Aug 06,2020
Minithumbup
Michelle
By: 'Mayur'
Aug 06,2020
0 people found
this helpful
I am extremely delighted with the personal, caring and diligent service offered and executed by Letzone and esp. by Michelle Reeves and her team. I find the thoroughness in every aspect, a very heart warming experience. I would strongly recommend Letzone as a passionate company, ...
read full review
Was this helpful? Yes

“Highly recommended! I've just transferred to......”

Share on :
Jul 29,2020
Minithumbup
Michelle
By: 'Rachel'
Jul 29,2020
0 people found
this helpful
Highly recommended! I've just transferred to LetZone from another agency and I wish I had done it sooner. Michelle and her team have been extremely efficient and professional. I have nothing but confidence that they will manage my property expertly and I can now relax....
read full review
Was this helpful? Yes

“Michelle and her team at Letzone have been ta......”

Share on :
Jul 28,2020
Minithumbup
Michelle
By: 'Beckenham'
Jul 28,2020
0 people found
this helpful
Michelle and her team at Letzone have been taking good care of my property as letting agents on a full management basis since 2003 and the current tenant moved in 2008! It is good to know that Letzone will arrange appropriate contractor response to take care of ...
read full review
Was this helpful? Yes

“Mitchielle and Daniel are the best agents i h......”

Share on :
Jul 21,2020
Minithumbup
Michelle
By: 'Lesley'
Jul 21,2020
0 people found
this helpful
Mitchielle and Daniel are the best agents i have ever worked with. This is my first house in the Uk and they were so timeous in the responses. I managed to get the cheapest property in BR2 Bromley with the best quality for a two ...
read full review
Was this helpful? Yes

“Excellent and professional property management....”

Share on :
Jul 20,2020
Minithumbup
Michelle
By: 'Martin'
Jul 20,2020
0 people found
this helpful
As a landlord I've found Letzone to be second to none. We'd had a lot of difficulties with the property before Letzone arrived and they really turned things around. They've given us excellent and professional property management. They are committed and proactive, flagging up any ...
read full review
Was this helpful? Yes
Staff picture Michelle
(113)
Staff picture Jennie
(9)

Tenant Fees

Holding Deposit (per tenancy)
One week’s rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year) Five weeks’ rent.
This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent
Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)
Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)
£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)
£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher.
To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.
Last updated at 22/05/2020, 2:24 PM by Michelle Reeves
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Letzone aims to provide the highest standards of service to all clients and tenants, but to ensure that your interests are safeguarded, we offer the following:-

** If you believe you have a grievance, please write in the first instance to Michelle Reeves at the address below:-

223 Southborough Lane
Bromley
BR2 8AT

** The grievance will be acknowledged immediately and investigated thoroughly in accordance with established “in-house” procedures. A reply will be sent to you within ten working days of receipt of the letter.

** If you feel that your grievance has not been satisfactorily addressed, please notify Letzone by return. Following a further review of the matter, a Final Viewpoint Response will be sent to you within twenty working days. This will conclude our internal complaints handling procedures. If you remain unhappy our decision, you may refer the matter to The Property Ombudsman within 6 months of the date of our Final Viewpoint Response. Details of The Property Ombudsman can be found at www.tpos.co.uk.
Last updated at 9:15 AM 01/11/2017 by allAgents

Awards won by Letzone

Regional Awards won by Letzone

Individual Branch Awards

Bromley, BR2



Get in touch with

Letzone