Leonard Leese
4.7/5, 683 reviews
95% recommended
94% sales valuation accuracy
96% sales fee satisfaction
96% lettings valuation accuracy
91% lettings fee satisfaction
Established in 2003, Leonard Leese has gained a trusted name for independent estate agents in SE1. Our wealth of local knowledge combined with a hardworking team ensure that our customers receive the highest standards of service not forgetting to mention a warm welcome! show more Established in 2003, Leonard Leese has gained a trusted name for independent estate agents in SE1. Our wealth of local knowledge combined with a hardworking team ensure that our customers receive the highest standards of service not forgetting to mention a warm welcome!
Leonard Leese Specialist Agents in Central London

Latest Reviews

 View all Reviews 683
14th Aug 2024
reviewed by 'Paddy'
“Toby has been unbelievably helpful in our search for a flat in London. Really quick turnarounds and was flexible enough ......”
13th Aug 2024
reviewed by 'Wayne'
“I had a great experience with looking for an apartment to let with Toby! He was super helpful and responsive ......”
12th Aug 2024
reviewed by 'Jonty'
“Toby is an experienced letting agent with a thorough understanding of the rental market in the central London area. He ......”
5th Aug 2024
reviewed by 'Vasile'
“Toby was super helpful throughout whole sale process. He was a sales agent for the flat that we bought and ......”
1st Aug 2024
reviewed by 'Dr Alice Manson'
“Toby has always been helpful, communicative and effective when it has come to property re-letting. We've rented out our flat ......”
31st Jul 2024
reviewed by 'Alex'
“Renting from overseas is a fairly daunting experience. But Toby was communicative and helpful, going so far as to ring ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 94% 96% £65,000 £550,000
Lettings 96% 91% £315 £3,667
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
171 2 327 20 55 1 71 2 27 7
Areas covered
  • SE1
  • SE11
  • SE16
  • SE17
  • E1
  • EC
  • WC
Address

230 Borough High Street
Southwark,London
Greater London
SE1 1JX
020 7015 1360, 020 7015 1369

Opening Hours
  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“Although we didn't sell or rent our property via Leonard ......”

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Apr 30,2013
Minithumbup
By: 'Alex'
Apr 30,2013
1 people found
this helpful
Although we didn't sell or rent our property via Leonard Leese, it's only because we started working with them very late. The agency has shown great activity and high professionalism from the first hours working together. Excellent advertising and photos. They found a buyer in ...
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“James has been incredibly attentive and helpful with our offer ......”

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Apr 29,2013
Minithumbup
By: 'Anqi'
Apr 29,2013
1 people found
this helpful
James has been incredibly attentive and helpful with our offer on the flat, which we now have moved in and very pleased with. He first of all explained the process of making an offer and negotiations very well, which gave us much needed reassurance. He ...
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“James was extremely helpful and professional in all our dealings ......”

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Apr 29,2013
Minithumbup
By: 'Einargi'
Apr 29,2013
1 people found
this helpful
James was extremely helpful and professional in all our dealings with him. I would go as far as saying he went over and above what could have been reasonably expected. Very pleased with his services and would recommend him to others in a heartbeat....
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“Chloe was assigned to value my property for sale. She ......”

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Apr 29,2013
Minithumbup
By: 'Lucy'
Apr 29,2013
1 people found
this helpful
Chloe was assigned to value my property for sale. She appeared calm, confident and very professional. Unlike a previous agent who basically ran down my flat as an ex council, Chloe was very sensitive. She gave me a lot of realistic reassurance concerning my anxieties. ...
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“Very good sourcing of properties, showed me something that matched ......”

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Apr 25,2013
Minithumbup
By: 'Yessen'
Apr 25,2013
3 people found
this helpful
Very good sourcing of properties, showed me something that matched my needs on first meeting. Was very professional and also easy going at the same time. The process was simple, straightforward and explained in full. Thoroughly recommend....
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“We had ollie help us find a property. He couldn't ......”

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Apr 23,2013
Minithumbup
By: 'Emma/'
Apr 23,2013
4 people found
this helpful
We had ollie help us find a property. He couldn't of been more helpful. He went out of his way, staying late and putting in the extra effort to find us a place even though our budget was quite low. He was the only estate ...
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By: Mark Leese
Apr 24, 2013
View all comments (1)
Hello Emma and Jemma, Thank you for your recent review. I am pleased to hear that you have experienced good customer service from both Ollie and Roxanna. I am however sorry that you had issues with the speed and quality of some repairs and in particular that certain contractors did not meet your expectations. If you can contact me directly I would like the opportunity to discuss this matter in more detail to enable me rectify any outstanding issues as well as improve this area of our service ...

“Ollie showed us the property at a time outside his ......”

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Apr 18,2013
Minithumbup
By: 'Im'
Apr 18,2013
3 people found
this helpful
Ollie showed us the property at a time outside his working hours that suited us, he was very well presented and acted with the utmost professionalism. He made us feel very comfortable with the process and it was extremely smooth and straight forward from start ...
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“James was an excellent estate agent, and certainly one of ......”

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Apr 18,2013
Minithumbup
By: 'samkhiroya'
Apr 18,2013
1 people found
this helpful
James was an excellent estate agent, and certainly one of the best that my flatmate and I encountered on our search for a new flat. He had our best interests at heart, and he wasn't just trying to push his own agenda. When we initially ...
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“James was generally very competent during the process of signing ......”

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Apr 18,2013
Minithumbup
By: 'Scott'
Apr 18,2013
1 people found
this helpful
James was generally very competent during the process of signing a rental agreement for our property in London. Very pleasant to deal with and very quick to get back to us on anything. The only reason for not rating as excellent was that I didn't ...
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“I am leaving a review for Mr. Ollie Haley who ......”

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Apr 16,2013
Minithumbup
By: 'Juan'
Apr 16,2013
2 people found
this helpful
I am leaving a review for Mr. Ollie Haley who works out of the Leonard Leese London Bridge office. My flatmate and I contacted various lettings agents in order to secure a flat and without a doubt the most helpful, positive-minded and informative person we ...
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“My flatmate and I were tremendously impressed by Toby when ......”

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Apr 16,2013
Minithumbup
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Toby
By: 'Param'
Apr 16,2013
1 people found
this helpful
My flatmate and I were tremendously impressed by Toby when we found our current property through Leonard Leese. His attitude and attention to detail were exemplary. He did his utmost to find a property exactly matching our requirements and answered any questions we had during ...
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“He showed us a variety of relevant properties in the ......”

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Apr 11,2013
Minithumbup
By: 'Claire'
Apr 11,2013
0 people found
this helpful
He showed us a variety of relevant properties in the area we were interested in. He was very helpful throughout the process. He found us the perfect place....
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“So far my dealings with the agent in question have ......”

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Apr 04,2013
Minithumbup
By: 'Matthew'
Apr 04,2013
2 people found
this helpful
So far my dealings with the agent in question have been excellent, no hassles, no pressure, just upfront and direct advice and information. To be honest I was always wary of dealing with estate agents but Chloe has absolutely changed my opinion on that, it's ...
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“Excellent service provided by Chloe and Fiona. All queries and ......”

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Mar 25,2013
Minithumbup
By: 'Tony'
Mar 25,2013
2 people found
this helpful
Excellent service provided by Chloe and Fiona. All queries and requests for info promptly responded to, and have been kept up to date with all aspects of the purchase without feeling like I'm being hassled! Would definitely recommend....
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“Toby was at all times pleasant and professional, and was ......”

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Mar 25,2013
Minithumbup
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Toby
By: 'BoroughSE1'
Mar 25,2013
1 people found
this helpful
Toby was at all times pleasant and professional, and was willing to receive calls and messages outside of business hours to answer any queries that we had....
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“I found both Toby and Jordan at Leonard Leese to ......”

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Mar 13,2013
Minithumbup
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Toby
By: 'Mr'
Mar 13,2013
0 people found
this helpful
I found both Toby and Jordan at Leonard Leese to be very personable and helpful agents. I've used them twice to let my flat out in Borough and they've delivered on both occasions. Although on the second occasion I received less rent, which I was ...
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“Very personable and helpful attitude. Was patient with the negotiation ......”

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Mar 08,2013
Minithumbup
By: 'JamesO'
Mar 08,2013
3 people found
this helpful
Very personable and helpful attitude. Was patient with the negotiation process and appeared to be fair in his dealings. Provided a good service and helped achieve an acceptable agreement with landlord....
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“Very proactive, good at getting high rent levels. Little if ......”

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Mar 07,2013
Minithumbup
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Toby
By: 'SRB'
Mar 07,2013
1 people found
this helpful
Very proactive, good at getting high rent levels. Little if any void periods which is important with tenants moving in promptly....
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“This is my first experience with renting a property by ......”

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Mar 07,2013
Minithumbup
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Toby
By: 'deb'
Mar 07,2013
3 people found
this helpful
This is my first experience with renting a property by myself, to say I am a little green is an under statement. Toby Bailey was assigned to helping me out with renting a flat.I found him to be very helpful and professional, guiding me ...
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“I recently had to move house with a limited amount ......”

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Mar 05,2013
Minithumbup
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Toby
By: 'Hannah.'
Mar 05,2013
1 people found
this helpful
I recently had to move house with a limited amount of time to move, and after dealing with several estate agents, I found a property managed by Leonard Leese. Toby Bailey was my key point of contact - and he made what is normally a ...
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“The agent has let three flats for me and on ......”

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Mar 02,2013
Minithumbup
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Toby
By: 'Sheryl'
Mar 02,2013
1 people found
this helpful
The agent has let three flats for me and on each occasion has acted professionally and timeously to deliver good tenants at competitive rentals....
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“James was extremely helpful to us, giving us a viewing ......”

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Mar 02,2013
Minithumbup
By: 'Richard'
Mar 02,2013
0 people found
this helpful
James was extremely helpful to us, giving us a viewing at short notice and then assisting us once we had moved in with delivering furniture purchased by the landlord...
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“Toby helped us find a suitable place to live in ......”

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Mar 02,2013
Minithumbup
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Toby
By: 'safa'
Mar 02,2013
0 people found
this helpful
Toby helped us find a suitable place to live in a very short period of time and it was very pleasurable dealing with him....
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“Moved everything along very quickly, firendly and prompt in responding ......”

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Feb 28,2013
Minithumbup
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Toby
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Claudine
By: 'BC'
Feb 28,2013
1 people found
this helpful
Moved everything along very quickly, firendly and prompt in responding during the letting process. Also been happy to help with any queries since moving in....
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“Toby was one of the best agents I have dealt ......”

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Feb 27,2013
Minithumbup
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Toby
By: 'Dilan'
Feb 27,2013
1 people found
this helpful
Toby was one of the best agents I have dealt with having lived in rented accommodation for over ten years. He was very helpful and always available. I could see Toby handling an office of his own in the future, such was his dedication to ...
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“I am writing this review based on my dealings with ......”

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Feb 26,2013
Minithumbup
By: 'ojmistry'
Feb 26,2013
2 people found
this helpful
I am writing this review based on my dealings with Ollie Haley at Leonard Leese (Borough High Street branch). My flat mate and I were finding the process of flat hunting quite stressful, not least because most of the estate agents we'd spoken to hadn't ...
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“Thoroughly impressed with the customer service levels and responsiveness of ......”

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Feb 26,2013
Minithumbup
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Claudine
By: 'KT'
Feb 26,2013
7 people found
this helpful
Thoroughly impressed with the customer service levels and responsiveness of the entire team at Leonard Lease. I had a few issues with the property upon move-in but the staff fully dealt with them quickly and efficiently and went above and beyond to make sure I ...
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“I am very happy with the service, especially one provided ......”

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Feb 26,2013
Minithumbup
By: 'Fanny'
Feb 26,2013
2 people found
this helpful
I am very happy with the service, especially one provided by James who help me a lot in choosing the right property for us. He rang me straight away when the new property was available. He help us from the beginning until all the contract ...
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“I've been using Leonard Leese for more than five years ......”

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Feb 26,2013
Minithumbup
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Claudine
By: 'CJ'
Feb 26,2013
0 people found
this helpful
I've been using Leonard Leese for more than five years to find tenants for my properties in SE1 & SE17. They're responsive and pragmatic, which I value....
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“James found exactly what we were looking for and kept ......”

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Feb 25,2013
Minithumbup
By: 'Natalija'
Feb 25,2013
0 people found
this helpful
James found exactly what we were looking for and kept us well informed during reference checks . Friendly and caring customer service in the branche. Thank you....
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Landlord Fees

Let only service
9.6% (inc. VAT), Pay Upfront (Fees are not negotiable)

Tenant find only service, equal to 8% + vat.

Last updated on 04/06/2019, 12:31 PM by C Sanders

Full Management Service
18% (inc. VAT), Pay Upfront (Fees are not negotiable)

Tenant find and management service equal to 15% + vat

Last updated on 04/06/2019, 12:31 PM by C Sanders - Manager

Pending
12% (inc. VAT), Pay Upfront (Fees are not negotiable)

Tenant find and rent collection service equal to 10% + vat

Last updated on 04/06/2019, 12:31 PM by C Sanders - Manager

Tenancy Agreement
£180 (inc. VAT), Pay Upfront (Fees are not negotiable)

Drawing up of tenancy agreement.

Last updated on 04/06/2019, 12:31 PM by C Sanders - Manager

Pending
£120 (inc. VAT), Pay Upfront (Fees are not negotiable)

Arranging of gas certificate for the property.

Last updated on 04/06/2019, 12:34 PM by C Sanders - Manager

Pending
£144 (inc. VAT), Pay Upfront (Fees are not negotiable)

Arranging an Energy Performance Certificate.

Last updated on 04/06/2019, 12:38 PM by C Sanders - Manager

Pending
£120 (inc. VAT), Pay Upfront (Fees are not negotiable)

Register the deposit with The Deposit Protection Scheme or Flatfair Zero Deposit Scheme.

Last updated on 04/06/2019, 12:38 PM by C Sanders - Manager

Pending
£90 (inc. VAT), Pay Upfront (Fees are not negotiable)

Inspection of the property and report provided.

Last updated on 04/06/2019, 12:38 PM by C Sanders - Manager

Pending
£120 (inc. VAT), Pay Upfront (Fees are not negotiable)

Arrangement of Legionnaires Certificate.

Last updated on 04/06/2019, 12:40 PM by C Sanders - Manager

Pending
£270 (inc. VAT), Pay Upfront (Fees are not negotiable)

Full property inventory for a one bedroom property. This will increase by £10.00 for each additional bedroom.

Last updated on 04/06/2019, 12:41 PM by C Sanders - Manager

Pending
£60 (inc. VAT), Pay Upfront (Fees are not negotiable)

Arrange a check out at the end of the tenancy.

Last updated on 04/06/2019, 12:56 PM by C Sanders - Manager

Change of Sharer
£300 (inc. VAT), Pay Upfront (Fees are not negotiable)

Let only service only - Where there is a change of tenant during a tenancy, the landlord will pay to the agent a fee of £250.00 + vat in order to facilitate the change of tenant.

Last updated on 04/06/2019, 12:43 PM by C Sanders - Manager


Vendor Fees

Pending
2% (inc. VAT), On Completion (Fees are not negotiable)

Selling your property through Leonard Leese. A fee of 2% will be due upon completion of the sale.

Last updated on 04/06/2019, 1:04 PM by C Sanders - Manager


Tenant Fees

Holding Deposit (per tenancy)

One weeks holding deposit is taken to secure the tenancy and will be deducted from the overall move in monies.

Last updated on 04/06/2019, 12:32 PM by C Sanders - Manager

Change of Sharer

Replacement of tenant - A charge of £50.00 (incl of vat) will be due per tenant that is replaced during the tenancy. If there are any further costs incurred by the agent in order to facilitate the change of tenant, these costs will be provided to the tenant and invoices provided to confirm such costs.

Last updated on 04/06/2019, 12:32 PM by C Sanders - Manager

Pending

Where a tenant or tenants break their fixed term agreement, costs incurred by the landlord to re-let the property will be chargeable to the tenants, this will include payment of fees the landlord has paid to Leonard Leese to let the property.

Last updated on 04/06/2019, 12:33 PM by C Sanders - Manager

Lost Keys

Tenants are to pay for replacement keys, fobs or security keys for their property if they are lost or stolen during the tenancy. this also includes mailbox, bicycle sheds, refuse cupboards and car parking.

Last updated on 04/06/2019, 12:32 PM by C Sanders - Manager

Tenancy Deposit

Tenants are to pay a deposit of five weeks rent where the annual rent is under £50,000.00.

If the annual rent exceeds £50,000.00 a maximum deposit of six weeks rent will be due.

Last updated on 04/06/2019, 12:32 PM by C Sanders - Manager

Default Rent Payment

If a tenant/tenants default on their rent payment, interest charges of 3% above the Bank of England base rate in interest on the late payment of rent will be due from the date the payment is missed.

Last updated on 04/06/2019, 12:32 PM by C Sanders - Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 3:26 PM 02/03/2017 by allAgents

Awards won by Leonard Leese

Regional Awards won by Leonard Leese

Individual Branch Awards

London, SE1



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