94% sales valuation accuracy
96% sales fee satisfaction
96% lettings valuation accuracy
91% lettings fee satisfaction
Established in 2003, Leonard Leese has gained a trusted name for independent estate agents in SE1. Our wealth of local knowledge combined with a hardworking team ensure that our customers receive the highest standards of service not forgetting to mention a warm welcome!
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Established in 2003, Leonard Leese has gained a trusted name for independent estate agents in SE1. Our wealth of local knowledge combined with a hardworking team ensure that our customers receive the highest standards of service not forgetting to mention a warm welcome!
Latest Reviews
View all Reviews 683
14th Aug 2024
reviewed by 'Paddy'
13th Aug 2024
reviewed by 'Wayne'
12th Aug 2024
reviewed by 'Jonty'
5th Aug 2024
reviewed by 'Vasile'
1st Aug 2024
reviewed by 'Dr Alice Manson'
31st Jul 2024
reviewed by 'Alex'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 94% | 96% | £65,000 | £550,000 |
| Lettings | 96% | 91% | £315 | £3,667 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 171 | 2 | 327 | 20 | 55 | 1 | 71 | 2 | 27 | 7 |
Areas covered
- SE1
- SE11
- SE16
- SE17
- E1
- EC
- WC
Address
230 Borough High Street
Southwark,London
Greater London
SE1 1JX
020 7015 1360, 020 7015 1369
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
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May 13,2014
May 13,2014
0
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Fantastic 5 star service , pleasure to deal with I found them to be very efficient and prompt with correspondence . Overall a very smooth transaction , I appreciated the proffesional service they provided and would not hesitate to recommend .
Good show. L /lesse keep up the good work...
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May 16, 2014
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Thank you for leaving a review for Leonard Leese - Sales Department.
We are very happy to hear our staff provided you with great all round service that you would recommend us to others, great news! ...
May 08,2014
May 08,2014
1
people found
this helpful
this helpful
Toby and Roxanna at Leonard leese are very helpful.They respond to queries quickly. They keep me informed of any repairs that need to be done and are quick at providing options to get the repairs done.
I am very pleased to say that Leonard ...
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May 16, 2014
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Thank you leaving a review for Leonard Leese and in particular Toby Bailey and Roxanna Hazell.
We appreciate all feedback left but its great to hear from new landlord's who are dealing with us for the first time. We aim to continue the high level of service throughout the tenancy with us. ...
May 07,2014
May 07,2014
0
people found
this helpful
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Service provided at LL was good with attention to all imporatnt details of the offered property. There were no hidding charges and was allowed even to check out same property as much as required. Representative was very polite and prepared to go extra mile to ...
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May 16, 2014
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Thank you for leaving a review for Leonard Leese Ltd and in particular Ollie Haley.
We are pleased to hear your experience with our company was a pleasurable experience. ...
May 01,2014
May 01,2014
0
people found
this helpful
this helpful
The agents Toby and James dealt with us in a professional and helpful manner. We asked to view the property a number of times before placing an offer and they repeatedly welcomed us with a positive attitude even though we felt as though we were ...
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May 16, 2014
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Thank you for leaving a review for Leonard Leese and in particular, Toby Bailey and James Poll.
At Leonard Leese we do try to go the extra mile and provide a service to all our customers, which is not expected of 'estate agents'. We are very happy to hear you found the right property and we hope you will be very happy there. ...
Apr 30,2014
Apr 30,2014
0
people found
this helpful
this helpful
I regretted the day I rent this property from this agency is been almost 2 weeks that we are in this property with 2 twins of just 10 weeks, the heating is not working in the living room, in the room of the babies and the entrance, till ...
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What agent could do to change your mind?
They were meant to check the property and look if everything was okay before renting.Attached Filesnbsp;
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May 20, 2014
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Thank you for leaving a review for Leonard Leese Ltd.
We are sorry to hear that your initial dealings with our company have not run as smoothly as we had expected for you.
I am aware that we were awaiting an update from your landlord regarding works to the property, which have now been dealt with and resolved.
We would like to apologise for any inconvenience that you may have suffered during the period the works were being completed, this was not intentional in any way.
If you do have any fu ...
Apr 30,2014
Apr 30,2014
0
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this helpful
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I bought my first flat through Leonard lease. Both Eva and Chloe were extremely helpful and kept me updated throughout the whole process! Both having a very friendly approach. They went out of their way to help with all stages of the purchase. This is ...
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May 20, 2014
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Thank you for leaving a review for our Sales Dept at Leonard Leese.
We are very happy to hear that Chloe and Eva went that extra mile for you and we hope you will be very happy in your new home. ...
Apr 29,2014
Apr 29,2014
1
people found
this helpful
this helpful
Moving is always stressful so it is nice when you meet an estate agent who is helpful and personable (not always easy) Ollie found us a suitable property quickly and everything was organized within a few days. He was efficient and friendly and we were ...
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May 20, 2014
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Thank you for leaving a review for Leonard Leese and in particular Ollie Haley.
Our Lettings Dept work hard to find the right property for our clients and we are pleased that Ollie was able to secure a property for you. We wish you all the best in your new home. ...
Apr 28,2014
Apr 28,2014
1
people found
this helpful
this helpful
Ollie has been absolutely brilliant with my partner and I's move to London. Always quick to respond and with a fantastically positive and accommodating attitude, we couldn't have hoped for a better agent. Ollie is a credit to Leonard Leese and proves you can find ...
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May 20, 2014
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Thank you for leaving a review for Leonard Leese and in particular Ollie Haley.
Ollie is a hard working member of our Lettings Team and we are pleased to receive such positive feedback about the services he provided.
Best wishes from Leonard Leese ...
Apr 28,2014
Apr 28,2014
1
people found
this helpful
this helpful
Dealing with Leonard Leese has been nothing but professional during the first stages of my first tenancy in London. Moving to the capital is a daunting process, but thanks to Leonard Leese and in particular my agent Ollie Haley the process has been as smooth ...
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Apr 25,2014
Apr 25,2014
2
people found
this helpful
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I am an established Letting Agent myself being in Hertfordshire for 20 years with my own company so have had many experience good and bad with other Letting Agents. Ollie and Jordan were not only professional in their approach, but very 'on the ball' providing excellent ...
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May 20, 2014
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Thank you for leaving a review for our Lettings Team at Leonard Leese/
We are very happy to receive such positive feedback from you and it's is great to hear that our Lettings Teams continue to provide all of our clients with excellent all round service.
Best Wishes from Leonard Leese ...
Apr 25,2014
Apr 25,2014
2
people found
this helpful
this helpful
Ollie was very helpful! He was very attentive, prompt and friendly. We could have asked for a smoother procedure. Highly recommended....
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May 20, 2014
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Thank you for leaving a review for Leonard Leese and in particular Ollie Haley.
We appreciate all feedback received and very happy you would recommend our services to others. ...
Apr 20,2014
Apr 20,2014
0
people found
this helpful
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We recently bought a property through Leonard Leese and found them to be helpful and friendly. Fiona was professional throughout particularly when under pressure from the vendor. Our emails were replied to very efficiently and we were kept informed of proceedings. Eva was also flexible ...
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May 20, 2014
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Thank you for leaving a review for our Sales Team at Leonard Leese.
We are very happy to hear that Eva and Fiona were able to secure your new home for you and we wish you every happiness for the future. ...
Apr 10,2014
Apr 10,2014
1
people found
this helpful
this helpful
Chloe was a delight from the first. Her customer service was impeccable, keeping in touch with us over several months. It is rare to find such a great manner with Estate Agents and I am very impressed with every aspect of her customer relations and ...
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Apr 14, 2014
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Thank you for leaving a review for Leonard Leese and in particular Chloe Adams.
We appreciate all reviews that are left for Leonard Leese and we appreciate the lovely comments left about Chloe. ...
Apr 10,2014
Apr 10,2014
0
people found
this helpful
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Finding the right flat in London is a mission. Arin Melvin put together a list of properties and organised viewings of them all within a very short notice. However, the selection of flats suited out needs and he went the extra mile to understand more ...
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Apr 14, 2014
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Thank you for leaving a review for Leonard Leese and in particular for Arin Melvin.
We are very happy to hear your experience with Leonard Leese exceeded your expectations and Arin provided all the information you required in order to make a decision. ...
Apr 10,2014
Apr 10,2014
1
people found
this helpful
this helpful
Professional team with a good appreciation for local market dynamics and ability to effectively target and leverage their customer base. Chloe in particular was excellent at managing the process and optimising the price for us as the vendor. Highly recommended....
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Apr 14, 2014
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Thank you for leaving a review for Leonard Leese Sales Department.
It is wonderful to hear such positive comments about our Sales Dept, who work hard to maintain good relationships with all clients. ...
Apr 09,2014
Apr 09,2014
0
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this helpful
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James was very good in all things regarding the letting process: viewing of the apartment, times, replying to all my doubts and the sign-off of the contract.
But until this day, almost 1 month after moving to the new flat, there has been no inventory made ...
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Apr 14, 2014
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Thank you for leaving a review for Leonard Leese and in particular James Poll. We are pleased that he provided you with a good all round service.
We are sorry that you have not received your inventory. The inventory was posted to you on the 24th March by our Property Management Dept. We resent the inventory to you via email on the 11th April.
Please contact [email protected] if this has not been received.
Thank you ...
Apr 08,2014
Apr 08,2014
1
people found
this helpful
this helpful
Ollie suggested that he show us 3 properties, even though we were only aware of 1 that looked suitable for us. I'm so glad he did, as we absolutely loved the 3rd property he showed us, which had literally just come on to the market. He was ...
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Apr 14, 2014
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Thank you for leaving a review for Leonard Leese and in particular Ollie Haley.
We are pleased that Ollie exceeded your expectations during the time he assisted you with your search and that you would recommend our services to others. Thank you. ...
Apr 04,2014
Apr 04,2014
0
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this helpful
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Eva is amazing. I was looking for an accessible property for a disabled child and she immediately rose to the challenge. The information she provided about the property was accurate in every way. She was knowledgeable and charming and even helped me by collecting my ...
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Apr 07, 2014
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Thank you very much for leaving a review for Leonard Leese and in particular, Eva Bouzaki.
Our Sales Dept work very hard to find the right properties for our clients and I am very please to hear that Eva has found the ideal property for you. ...
Apr 02,2014
Apr 02,2014
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people found
this helpful
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Leonard Leese were very efficient in getting new tenants for my flat. They've been looking after it for almost 10 years and it's never been empty. They were also able to arrange decorating and the installation of new floors. I would recommend them....
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Apr 07, 2014
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Thank you for your review for Leonard Leese Lettings Team. ...
Mar 31,2014
Mar 31,2014
1
people found
this helpful
this helpful
As a new landlord I found Toby very helpful indeed, he did all he could for me and had my property rented out as quickly as I thought was possible at a price I was happy with. It was him that visited me on each ...
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Apr 07, 2014
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Thank you for taking the time to leave a review for Leonard Leese and in particular for Toby.
We appreciate all comments received about the services we provide and you would be happy to recommend us to others. ...
Mar 31,2014
Mar 31,2014
1
people found
this helpful
this helpful
Staff at the branch were generous with their time and enthusiasm for the sale of my property. They were highly organised, efficient and inclusive when creating the particulars, and developing offers, and I wholeheartedly recommend this dynamic, hard working team.....
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Apr 07, 2014
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Thank you for leaving a review for Leonard Leese and in particular Chloe Adams.
We are very happy Chloe and her team were able to sell your property. ...
Mar 27,2014
Mar 27,2014
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Have let my property through Leonard Leese for a while. The letting team has been thorough professional, hard working and communicative.
In particular, I would like to thanrk John Millar and Claudine Saunders. In recent let, John negotiated the asking rent and even helped me ...
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Apr 07, 2014
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Thank you very much for leaving a review for Leonard Leese.
We always appreciate the comments our clients leave and we are very happy that we met your expectations on this occasion. ...
Mar 16,2014
Mar 16,2014
0
people found
this helpful
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Ollie was professional but friendly in his dealings with my property. He appeared knowledgable and had researched the area before meeting me. I appreciated that he was realistic about the expected income. He found a tenant quickly and has always been quick to respond to ...
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Mar 26, 2014
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It is a pleasure to hear that our staff are providing clients with good all round customer service and thank you for taking the time to leave a review about Leonard Leese and in particular Ollie Haley. ...
Mar 16,2014
Mar 16,2014
0
people found
this helpful
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Eva was very enthusiastic, understood our needs when it came to market our property. Vey punctual and friendly , did not rush the viewers and used her initiative when faced with questions from clients.
Eva certainly is a asset to Leonard Leese ....
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Mar 26, 2014
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Thank you for leaving a review for Leonard Leese and in particular Eva Bouzaki.
It is a pleasure to hear that our sales department continue to provide excellent service during a very busy period. ...
Mar 16,2014
Mar 16,2014
1
people found
this helpful
this helpful
The agents were very good in showing me properties, knew exactly what I was looking for and were always available to speak to me when required. They were also very flexible in arranging viewings when it was convenient for me....
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Mar 22, 2014
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Thank you for leaving a review.
We are very happy that we met your expectations on this occasion.
Kind regards
Leonard Leese Ltd ...
Mar 15,2014
Mar 15,2014
0
people found
this helpful
this helpful
During my recent property search I've spoken to many agents via email and in person, and can honestly say that Eva has been head and shoulders above the rest. Her communication has been prompt, clear, helpful and personal; I haven't had the impression that she ...
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Mar 26, 2014
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Thank you for leaving a review for Leonard Leese and in particular Eva Bouzaki.
We appreciate all reviews left but it is wonderful to hear that our staff continue to provide a good service during a very busy time. ...
Mar 14,2014
Mar 14,2014
1
people found
this helpful
this helpful
The staff dealing our sale was very professional and the sale was complete within two week,s time. Excellent service....
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Mar 26, 2014
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Thank you for leaving a review for Leonard Leese and in particular our Sales Manager - Chloe Adams. ...
Mar 12,2014
Mar 12,2014
0
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The agent was professional at all times, marketed the property appropriately for the prevailing market conditions and effectively priced the flat to attract high quality tenants....
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Mar 26, 2014
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Thank you for your review for Leonard Leese.
We are very happy to hear that both John and Jordan provided you with the information you required in order for the property to be let. ...
Mar 11,2014
Mar 11,2014
1
people found
this helpful
this helpful
This is my second glowing review of Leonard Leese. Having been very satisfied with the company as a landlord, we thought it a good idea to give Leonard Leese a chance to sell our flat, and they have not less us down. Friendly and professional ...
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Mar 26, 2014
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Thank you for your review.
Leonard Leese work very hard at providing good customer service within all our departments and we are very pleased to hear that Chloe and her team have be able to secure a sale for you. ...
Mar 11,2014
Mar 11,2014
1
people found
this helpful
this helpful
Chloe was 1st class from start to finish. She didn't over state anything when showing the property and gave a prompt and honest answer to all questions. She never once tried to answer something she didn't know by guessing. I think from the sales side ...
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Mar 26, 2014
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It is wonderful to hear that Chloe has provided you with a great service throughout your dealings with us and that you would be happy to recommend us, thank you. ...
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Landlord Fees
Let only service
9.6% (inc. VAT), Pay Upfront (Fees are not negotiable)Tenant find only service, equal to 8% + vat.
Last updated on 04/06/2019, 12:31 PM by C SandersFull Management Service
18% (inc. VAT), Pay Upfront (Fees are not negotiable)Tenant find and management service equal to 15% + vat
Last updated on 04/06/2019, 12:31 PM by C Sanders - ManagerPending
12% (inc. VAT), Pay Upfront (Fees are not negotiable)Tenant find and rent collection service equal to 10% + vat
Last updated on 04/06/2019, 12:31 PM by C Sanders - ManagerTenancy Agreement
£180 (inc. VAT), Pay Upfront (Fees are not negotiable)Drawing up of tenancy agreement.
Last updated on 04/06/2019, 12:31 PM by C Sanders - ManagerPending
£120 (inc. VAT), Pay Upfront (Fees are not negotiable)Arranging of gas certificate for the property.
Last updated on 04/06/2019, 12:34 PM by C Sanders - ManagerPending
£144 (inc. VAT), Pay Upfront (Fees are not negotiable)Arranging an Energy Performance Certificate.
Last updated on 04/06/2019, 12:38 PM by C Sanders - ManagerPending
£120 (inc. VAT), Pay Upfront (Fees are not negotiable)Register the deposit with The Deposit Protection Scheme or Flatfair Zero Deposit Scheme.
Last updated on 04/06/2019, 12:38 PM by C Sanders - ManagerPending
£90 (inc. VAT), Pay Upfront (Fees are not negotiable)Inspection of the property and report provided.
Last updated on 04/06/2019, 12:38 PM by C Sanders - ManagerPending
£120 (inc. VAT), Pay Upfront (Fees are not negotiable)Arrangement of Legionnaires Certificate.
Last updated on 04/06/2019, 12:40 PM by C Sanders - ManagerPending
£270 (inc. VAT), Pay Upfront (Fees are not negotiable)Full property inventory for a one bedroom property. This will increase by £10.00 for each additional bedroom.
Last updated on 04/06/2019, 12:41 PM by C Sanders - ManagerPending
£60 (inc. VAT), Pay Upfront (Fees are not negotiable)Arrange a check out at the end of the tenancy.
Last updated on 04/06/2019, 12:56 PM by C Sanders - ManagerChange of Sharer
£300 (inc. VAT), Pay Upfront (Fees are not negotiable)Let only service only - Where there is a change of tenant during a tenancy, the landlord will pay to the agent a fee of £250.00 + vat in order to facilitate the change of tenant.
Last updated on 04/06/2019, 12:43 PM by C Sanders - ManagerVendor Fees
Pending
2% (inc. VAT), On Completion (Fees are not negotiable)Selling your property through Leonard Leese. A fee of 2% will be due upon completion of the sale.
Last updated on 04/06/2019, 1:04 PM by C Sanders - ManagerTenant Fees
Holding Deposit (per tenancy)
One weeks holding deposit is taken to secure the tenancy and will be deducted from the overall move in monies.
Last updated on 04/06/2019, 12:32 PM by C Sanders - ManagerChange of Sharer
Replacement of tenant - A charge of £50.00 (incl of vat) will be due per tenant that is replaced during the tenancy. If there are any further costs incurred by the agent in order to facilitate the change of tenant, these costs will be provided to the tenant and invoices provided to confirm such costs.
Last updated on 04/06/2019, 12:32 PM by C Sanders - ManagerPending
Where a tenant or tenants break their fixed term agreement, costs incurred by the landlord to re-let the property will be chargeable to the tenants, this will include payment of fees the landlord has paid to Leonard Leese to let the property.
Last updated on 04/06/2019, 12:33 PM by C Sanders - ManagerLost Keys
Tenants are to pay for replacement keys, fobs or security keys for their property if they are lost or stolen during the tenancy. this also includes mailbox, bicycle sheds, refuse cupboards and car parking.
Last updated on 04/06/2019, 12:32 PM by C Sanders - ManagerTenancy Deposit
Tenants are to pay a deposit of five weeks rent where the annual rent is under £50,000.00.
If the annual rent exceeds £50,000.00 a maximum deposit of six weeks rent will be due.
Default Rent Payment
If a tenant/tenants default on their rent payment, interest charges of 3% above the Bank of England base rate in interest on the late payment of rent will be due from the date the payment is missed.
Last updated on 04/06/2019, 12:32 PM by C Sanders - ManagerKindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 3:26 PM 02/03/2017 by allAgents
Best Letting Agent in SE1 
