LeBern work hard to deliver the best property management service. We work closely with our landlords and tenants to deliver a personal service tailored exactly to their needs, whether its our online lettings service, our property management or tenant find service.By partnering with 3Let Limited we provide a national ...
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LeBern work hard to deliver the best property management service. We work closely with our landlords and tenants to deliver a personal service tailored exactly to their needs, whether its our online lettings service, our property management or tenant find service.
By partnering with 3Let Limited we provide a national guaranteed rent scheme our landlords benefit from a free property management service receiving no void periods or management costs
By partnering with 3Let Limited we provide a national guaranteed rent scheme our landlords benefit from a free property management service receiving no void periods or management costs
Latest Reviews
View all Reviews 28
31st Aug 2024
reviewed by 'Ruchika'
18th May 2024
reviewed by 'Lawlors'
27th Feb 2024
reviewed by 'Disappointed customer'
7th Feb 2024
reviewed by 'Julia'
10th Nov 2023
reviewed by 'Gemma & James Corrigan'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 10 | 7 | 1 | 5 | 0 | 0 | 0 | 0 | 0 | 5 |
Areas covered
- Southwark
- Greenwich
- Lewisham
Address
Unit 21 The Daisy Business Centre
Peckham,London
Greater London
SE15 1PD
0208 088 9012
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Rankings
Latest Properties
No Properties
Aug 31,2024
Aug 31,2024
0
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The service provided was excellent and very prompt at responding to queries....
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May 18,2024
May 18,2024
0
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We had positive results with the service we received from Le Bern ltd...
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Apr 18,2024
Apr 18,2024
0
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I will recommend LeBern for their services. The preparation of the paperwork to court is so stressful especially if you are not experienced in this field. Definitely worth paying for the professional support and that what LeBern gives. Thank you LeBern Support Team for your ...
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Feb 27,2024
Feb 27,2024
4
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This agent is without doubt the worst I have dealt with. I use 7 other agents for my properties around the South-East. Never have I come across one who seems to care less for their customers. Their rent payments are very slow (I have now waited 3 ...
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Feb 07,2024
Feb 07,2024
0
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Very happy with the service from beginning to the end. Shereen was brilliant. Very good advise all the way through. Would use again....
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Nov 10,2023
Nov 10,2023
0
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I have been really impressed from the start with how quickly and efficiently LeBern maintenance team resolve things for tenants. As a LL, it's really important to me that my tenants are happy and listened to and i think LeBern strike the perfect balance between ...
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Nov 07,2023
Nov 07,2023
1
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Worst Estate agent you ever want it. For more than six months, I still
Haven’t have my property back. The management team
is so bad.
My experience: 1.they always using excuse “Bank technical issue “ fall behind the late payment .
2.once your complaint , they ask “ ...
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Oct 25,2023
Oct 25,2023
2
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this helpful
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I have got the worst experience dealing with this company. I made a huge mistake by going with this company. Every month , my monthly rental income is delayed by two weeks even though calling every month to transfer the rental amount on time. Every month ...
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Sep 25,2023
Sep 25,2023
3
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this helpful
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Joke of a company really. Very unprofessional and unhelpful. I have been chasing them from months to get my flat back but they don't bother to answer phone calls or emails. When I call they ask someone else to pick up and say the person ...
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Jun 22,2023
Jun 22,2023
0
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LeBurn were a very informative and efficient company. I got excellent results in a good time frame and all of my questions were answered along the way with advice on the best ways to move forward at every step!...
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May 06,2023
May 06,2023
0
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I had an urgent issue to manage at really short notice. The support provided to me by Shereen on a Saturday before a public holiday was exceptional. Great advice and rapid action....
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Apr 21,2023
Apr 21,2023
1
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this helpful
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The worst service in the 10 months we rented through Lebern. Took 8 months for kitchen cupboard to be fixed, weeks for boiler which was still not properly repaired and the list goes on. They do not answer the phone or keep you updated. I waited 2 hours ...
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Dec 09,2022
Dec 09,2022
0
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I was seen by Shereen Anderson today and she was excellent. Thoroughly professional and knowledgable, I feel very positive going forward as Shereen explained and dealt with a few complex property issues one by one....
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Sep 05,2022
Sep 05,2022
1
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This company is a joke do not waist ur time with them as they don't pay contractors and think it is funny to ignore the debts
Chantel Downes not no what is going on with any property as they get confused with the jobs
unprofessional ...
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Sep 02,2022
Sep 02,2022
0
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Clear advice for the process of eviction. Shereen is very professional and know the process well which gives more confidence to lanlord to deal with problematic tenants....
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Aug 15,2022
Aug 15,2022
1
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I engaged with Lebern just under 12 months ago to manage my property. The service I have received over this period has been nothing short of abysmal. Extremely poor communication was the root cause of the issues but clearly a small organisation who do not have ...
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Oct 12, 2022
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(1)
Further to my review back in August I need to also make a comment that monies owed to me by Lebern have still not been paid despite me requesting monies to be returned. I paid for works to be carried out that was subsequently cancelled and to date Lebern have ignored my request for monies to be returned. ...
Jun 28,2022
Jun 28,2022
1
people found
this helpful
this helpful
I am very grateful to Lebern company for given myself and my children a beautiful and lovely place to live. Application process, viewings and signing up the tenancy agreement was very easy and simple. No stress involved. They also do their best to accommodate your ...
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Apr 03,2022
Apr 03,2022
2
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this helpful
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One of the worst firm agency l have dealt with used over the years. Professional friends recommended.
Taken out service section 21 and 8 in feb 22.
After chasing them up 5 weeks no evidence tenant received the letters. When asked evidence the agency could not provide since. Paid £120 ...
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Feb 15,2022
Feb 15,2022
0
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I have been a tenant since august with Lebern I have requested a window lock key as I have 3 year old child but they don't reallly care. Always ignore requests staff don't really care what you are going through. My sink is been block for ...
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Jan 25,2022
Jan 25,2022
0
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LeBern supported me when i had a tenant from hell. Engaged the tenant and guided me through the eviction process. Professional and seamless service. I am glad i was referred to LeBern by a friend in 2019. I have had peace since then....
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Oct 11,2021
Oct 11,2021
0
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Sheeran who sorted all my case out was amazing.
So polite helpful and always thought of me and what would be best for me, I couldn’t fault her and the company she works for....
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Aug 31,2021
Aug 31,2021
1
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Embarrasing attempt at a firm.
As a tenant, rented a property from lebern, during the viewing was assured that all building and maintenance works would be taken care of. This was not the case.
Garden full of garbage
Electrical chase outs not finished or painted.
...
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Aug 06,2021
Aug 06,2021
1
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Terrible for landlords
Agreed to let a property to them on a guaranteed rent basis. They were then virtually non communicative, made absolutely no effort to find a Tennant and left me out of pocket by hundred of pounds and are likely to invalidate my ...
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Sep 18,2019
Sep 18,2019
2
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Horrendous experience as an owner flooded by a flat they manage.
Mostly unresponsive staff and when they do respond they are rude.
I was told even though my flat had been flooded 3 times they had "no duty of care" to me and did not need ...
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Jul 15,2019
Jul 15,2019
2
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They are liars ** ! Not responsive and trick you into the horrible terms and conditions ! Stay away from them !...
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Jun 26,2019
Jun 26,2019
5
people found
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Stay Away from them!!!! They are thieves,...
We gave them a building with multiple flats on a guaranteed rent lease, they turned in the property to a drug gang house by housing drug addicts, there was break in every few days by the drug gangs ...
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May 08,2019
May 08,2019
6
people found
this helpful
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In March, I found Frank (Francesco) a supposed letting agent's phone number on www.spareroom.co.uk for a room rental in Leyton, London. After contacting him, we arranged to meet for viewing. Francesco arrived at the property in the evening with a lady in ...
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Sep 07,2018
Sep 07,2018
5
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LeBern were employed to renovate, let and manage my property. They told me that the renovation would take 2 weeks, it took more than 2 months. Their reasoning was that I hadn't told them when I wanted them to finish.
Under threat of not being paid they ...
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Comment on agent fees
The agent's fee were average i.e. the same as most other agents.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We respond to complaints in a fast productive and professional manner to ensure that our clients are at ease with our service.
Any complaints should be sent to [email protected] who will reply within 48 hours of receipt.
Last updated at 12:08 PM 23/04/2014 by Lee Anderson
Any complaints should be sent to [email protected] who will reply within 48 hours of receipt.
Best Letting Agent in SE15 
