“We recently sold our property through Leaper Stanbrook and would ......”
5 Star Review
Mar 23,2017
By:
'A'
Mar 23,2017
Branch: Eastbourne, 5 Gildredge Road
Services: Sales (as a Vendor)
Sold price: £435000
Would you recommend?: Yes
Postcode: BN22
Branch: Eastbourne, 5 Gildredge Road
Sales (as a Vendor)
Sold price: £435000
Postcode: BN22
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We recently sold our property through Leaper Stanbrook and would recommend them without hesitation.
The initial valuation was spot on, details were well presented, and they accompanied every viewing, which I think is so much better than doing that yourself.
Communication was good throughout, and ...
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Comment on agent fees
We negotiated a fair fee. For the amount of work they did to achieve our sale, we felt it was fair.
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“This agent got it spectacularly wrong. I have had 4 valuations ......”
1 Star Review
Apr 04,2013
By:
'Millie'
Apr 04,2013
Branch: Eastbourne, 5 Gildredge Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: BN21
Branch: Eastbourne, 5 Gildredge Road
Sales (Prospective customer)
Postcode: BN21
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This agent got it spectacularly wrong. I have had 4 valuations and all were within £5K of each other. Leaper Stanbrook turned up, and without due hesitation immediately valued the house at £250K, a good £30K less than the others. Obviously he had the thought of ...
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What agent could do to change your mind?
A more empathic, honest and respectful agent would have made a huge difference. It's not just that he had no idea about valuations. I had to tell him about mouseprice and that he could have used it to map the trajectory of price fluctuations. If his core business is to buy/sell houses, he should have researched the house/area rather than asking me about prices!
He was sadly the archetypal smarmy agent, only interested in a quick sale. He wasn't interested in my position - didn't ask me where and why I was moving. No other agent behaved in this way and I do think he was incompetent and not very good at his job.
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