Leaders
Burgess Hill, RH15
3.8/5, 29 reviews
76% recommended
100% lettings valuation accuracy
73% lettings fee satisfaction
No company information

Contact Us

Latest Reviews

View all Reviews 29
16th Nov 2023
reviewed by 'Peter Lockley'
“Best Letting agents in town! I am a DIY landlord previously and have recently signed up to the Leaders Premier ......”
5th Sep 2022
reviewed by 'Tracey'
“Moving in to my first proposal alone.Alex was very helpful and made it as stress free as she could.......”
1st Aug 2022
reviewed by 'Rachel'
“Alex was professional, personable and made the whole experience painless. Nothing I asked was too much and any questions I ......”
30th Jun 2022
reviewed by 'KSL'
“We are a family who rented via Leaders for five years until very recently. Our experience is that Leaders wholly ......”
9th Mar 2021
reviewed by 'G'
“I originally contacted to rent out my property. I said I would like to get everything in place ready for ......”
30th Aug 2020
reviewed by 'Julia'
“Horrible service, when Sarah came to the flat for viewing she did not even lock it after leaving , leaving it ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Address

Leaders
13 Station Road
Burgess Hill
West Sussex
RH15 9DE
01444 239666

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 73% £775 £1,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
12 1 10 5 0 0 0 0 0 1
Areas covered
  • RH15
    BN6
    BN8
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
ARLA TPOS
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Aldershot, GU11
Altrincham, WA14
Ashton-in-Makerfield Wigan, WN4
Aylesbury, HP20
Beckenham, BR3
Bedford, MK40
Belper, DE56
Birmingham, B30

“Best Letting agents in town! I am a DIY landl......”

Share on :
Nov 16,2023
Minithumbup
claim your profile
Alex
By: 'Peter Lockley'
Nov 16,2023
0 people found
this helpful
Best Letting agents in town! I am a DIY landlord previously and have recently signed up to the Leaders Premier Managed service. I had the pleasure of dealing with Alex Hodge at valuation stage who is very personable and knowledgeable. The lettings chaps Tommy and ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Moving in to my first proposal alone.Alex wa......”

Share on :
Sep 05,2022
Minithumbup
claim your profile
Alex
By: 'Tracey'
Sep 05,2022
0 people found
this helpful
Moving in to my first proposal alone. Alex was very helpful and made it as stress free as she could. Every question answered and promptly Highly recommend...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Alex was professional, personable and made th......”

Share on :
Aug 01,2022
Minithumbup
claim your profile
Alex
By: 'Rachel'
Aug 01,2022
0 people found
this helpful
Alex was professional, personable and made the whole experience painless. Nothing I asked was too much and any questions I had were answered with knowledge and substance. A seamless experience....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Complete disinterest in tenants...”

Share on :
Jun 30,2022
Minithumbdown
By: 'KSL'
Jun 30,2022
2 people found
this helpful
We are a family who rented via Leaders for five years until very recently. Our experience is that Leaders wholly represent the interests of the landlord and have no interest whatsoever in their tenants. Right from the start of our tenancy, when we reported issues ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“....”

Share on :
Mar 09,2021
Minithumbdown
By: 'G'
Mar 09,2021
2 people found
this helpful
I originally contacted to rent out my property. I said I would like to get everything in place ready for following year. I told them I'm happy with everything, I WILL CONTACT THEM WHEN IM READY TO RENT. Now I have had non stop phone ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Horrible service, when Sarah came to the flat for viewing ......”

Share on :
Aug 30,2020
Minithumbdown
claim your profile
Sarah
By: 'Julia'
Aug 30,2020
2 people found
this helpful
Horrible service, when Sarah came to the flat for viewing she did not even lock it after leaving , leaving it insecure, open for anyone to come, she presented terrific charges for cleaning after contract expired like a dirty oven which was cleaned a a lot ...
read full review
Comment on agent fees
my partner was badly overcharged because the horrible neighbor in upstairs flat number 10 was jumping like mad till late at night, I went upstairs one day and asked her- should I call an ambulance because my partner struggles with high blood pressure episodes and his face is very red now, she Ignored me and carried on for a whole year.I doubt her mental stability.My partner mentioned a problem to the landlord but the answer was- Not my problem, well it's his problem! because it's very unlikely he will have long term tenants with a neighbor upstairs who is so selfish! also we heard a smoke alarm in the flat upstairs going on and off as she forgot about a toast she put to a toaster.Well it shows that the place is not even safe to live in!
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I only have one positive to share - the contr......”

Share on :
Oct 28,2019
Minithumbdown
By: 'Ann'
Oct 28,2019
2 people found
this helpful
I only have one positive to share - the contractors Leaders recommended. Anytime Installations have saved the day by completely refurbishing by 2 bedroomed rental property. The whole experience from beginning to end has been seamless, stress free and completed at a fair price. Leon is ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Lauren was a great help with finding a property farst and I was able to move forward quickly big thanks to Lauren...”

Share on :
May 28,2019
Minithumbup
claim your profile
Lauren
By: 'Chris'
May 28,2019
0 people found
this helpful
Lauren was most helpful and pashant as I am working a lot the time and always kept me up to date with what's going on . We had some trouble with the lettings hup but other than that all went well...
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Brilliant...”

Share on :
Nov 28,2018
Minithumbup
By: 'John'
Nov 28,2018
0 people found
this helpful
Thanks to all at leaders burgess hill in particular Gail for all her sterling work with viewings and explaining everything in detail.the move went well I love my new home . Yes the initial outlay was quite expensive but you get what you pay for ...
read full review
Comment on agent fees
Bad
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Disgusting...”

Share on :
Nov 06,2018
Minithumbdown
claim your profile
Gail
By: 'Cheated'
Nov 06,2018
26 people found
this helpful
Absolutely the worst estate agent that I have ever had to deal with. I would not have taken the property that I am in if I had known in advance all of the fees and the terms that come with it. They start by pressuring ...
read full review
Comment on agent fees
Their fees are higher than other estate agents, they charge for things that other estate agents do not and many of the fees are hidden.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Management...”

Share on :
Sep 06,2018
Minithumbup
claim your profile
Alex
By: 'Phil.'
Sep 06,2018
0 people found
this helpful
I am taking time just to acknowledge the professional, and attentive service provided by Alex in dealing with our rental agreement and issues arising from our residency. Alex very swiftly has dealt with issues of snagging points when we first moved in and positively and ...
read full review
Comment on agent fees
Fees though seemingly high are in line with other agents.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I would avoid this agent at all costs. (Writing from ......”

Share on :
Aug 23,2016
Minithumbdown
By: 'Disgruntled79'
Aug 23,2016
8 people found
this helpful
I would avoid this agent at all costs. (Writing from an ex-tenant's perspective. Staff are rude, arrogant and unfriendly and, when we announced we would no longer be renting, they pretty much acted as though we were a supply of cash which was now obsolete. ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We bought 2 new buy-to-let houses in Bolnore Village Haywards Heath. ......”

Share on :
Apr 30,2014
Minithumbup
By: 'First'
Apr 30,2014
0 people found
this helpful
We bought 2 new buy-to-let houses in Bolnore Village Haywards Heath. The first one in January 2014 and the second one in March 2014. Living in France there was a fair amount of snagging detail to be finalised with Bovis the house developer. Leaders provided a service second ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have been using Leaders for around the last 8-9 ......”

Share on :
Apr 30,2014
Minithumbup
By: 'Will'
Apr 30,2014
0 people found
this helpful
I have been using Leaders for around the last 8-9 months and have found their service to be excellent. I'm an overseas landlord and was very apprehensive about letting my property. Leaders found me an ideal tenant who has recently extended his stay. They have ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I wanted to say how helpful and fantastic the team ......”

Share on :
Jan 30,2014
Minithumbup
By: 'Joanne'
Jan 30,2014
0 people found
this helpful
I wanted to say how helpful and fantastic the team at Burgess Hill are. It started from being shown around a number of properties by Claire, at short notice and it was the best fun I had ever had and very useful. She knew exactly ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent and professional service offered by all at Leaders (BH), ......”

Share on :
Jan 02,2013
Minithumbup
By: 'MR'
Jan 02,2013
1 people found
this helpful
Excellent and professional service offered by all at Leaders (BH), especially Becky Stocker who we found to be extremely helpful and knowledgeable. First class service and would strongly recommend this branch and we would definitely use again....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We've rented two properties through Leaders Burgesshill over the last ......”

Share on :
Nov 22,2012
Minithumbup
claim your profile
Sarah
By: 'Sacha'
Nov 22,2012
0 people found
this helpful
We've rented two properties through Leaders Burgesshill over the last eight years and on both occasions have found all members of staff to be knowledgeable, helpful, friendly and efficient. We rented our last property for almost six years. Throughout this time we dealt mainly with ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“My property, that I rent through Leaders, is managed by ......”

Share on :
Nov 21,2012
Minithumbup
claim your profile
Sarah
By: 'LEM'
Nov 21,2012
0 people found
this helpful
My property, that I rent through Leaders, is managed by the Burgess Hill branch for the Landlord. If i need to contact them with issues regarding the property i have found the staff, especially Sarah, very helpful and professional and willing to do all they ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have been a Landlord with Leaders in Burgess Hill ......”

Share on :
Nov 15,2012
Minithumbup
claim your profile
Gail
By: 'Godden'
Nov 15,2012
0 people found
this helpful
I have been a Landlord with Leaders in Burgess Hill for 12 years and have always been very impressed with the service and the resposiveness of everyone at the Burgess Hill branch. Leaders now manage 5 properties for me and I would not hesitiate in recommending them ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“In December 2011 we rented our property for the first time ......”

Share on :
Nov 07,2012
Minithumbup
claim your profile
Gail
By: 'Paul_Gemma'
Nov 07,2012
1 people found
this helpful
In December 2011 we rented our property for the first time due to my job being rolcated to Asia. We were unsure of the process and what to expect. We rang Leaders and another couple of agents. Gail Scannell from Leaders was the first to come ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I found Gail and her team at Leaders, Burgess Hll ......”

Share on :
Nov 05,2012
Minithumbup
claim your profile
Gail
By: 'Carol'
Nov 05,2012
1 people found
this helpful
I found Gail and her team at Leaders, Burgess Hll to be incredibly helpful and at all times professional in letting my house in Hassocks. She always went 'the extra mile' and I am very happy with the service I received - I shall continue ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We have always found Leaders honest, professional, helpful and committed. ......”

Share on :
Nov 04,2012
Minithumbup
claim your profile
Gail
By: 'Godders'
Nov 04,2012
0 people found
this helpful
We have always found Leaders honest, professional, helpful and committed. Gail always makes herself available when we need information or help of any kind - even when she is busy in other branches or with other matters/clients. Rebecca keeps us in the loop with ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Leaders have always been professional and helpful. They are proactive ......”

Share on :
Nov 03,2012
Minithumbup
By: 'Loopylou'
Nov 03,2012
0 people found
this helpful
Leaders have always been professional and helpful. They are proactive in finding tenants and resolving any problems that crop up. I would not hesitate to recommend them....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Leaders took this flat which had been on the rental ......”

Share on :
Nov 03,2012
Minithumbup
claim your profile
Gail
By: 'Guy'
Nov 03,2012
0 people found
this helpful
Leaders took this flat which had been on the rental market with other letting agents and immediately the following day after instruction arranged several viewings and acheived the full rental value.The flat had been marketed by another local agent for 4 weeks with no success....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have rented two properties through Leaders Burgess Hill and ......”

Share on :
Nov 03,2012
Minithumbup
By: 'Rachel'
Nov 03,2012
0 people found
this helpful
I have rented two properties through Leaders Burgess Hill and they have been so helpful both times. When looking for a property they had the most choice and their website is very good. On the rare occasion I did need to contact leaders re: a ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Ive found the team at Leaders, Burgess Hill to be ......”

Share on :
Nov 01,2012
Minithumbup
claim your profile
Gail
By: 'H'
Nov 01,2012
1 people found
this helpful
Ive found the team at Leaders, Burgess Hill to be dedicated, professional and courteous in all of my dealings with them. They have gone above and beyond the call of duty and when I was faced with unexpected challenges, have been there to offer advice ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We always call on Leaders at Burgess Hill on a ......”

Share on :
Nov 01,2012
Minithumbup
claim your profile
Gail
By: 'Kevin'
Nov 01,2012
0 people found
this helpful
We always call on Leaders at Burgess Hill on a finder only basis for our rentals. They have a good solid base and presence in the area, great premises which are easily visible and in the High Street and a professional but approachable manner. We ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Leaders are one of the most professional agents i have ......”

Share on :
Nov 01,2012
Minithumbup
By: 'emilybunny'
Nov 01,2012
0 people found
this helpful
Leaders are one of the most professional agents i have dealt with. I use Leaders on a tenant find basis and found them to be polite and speedy. I have found that i am always able to speak to someone on the phone. They have ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Never cared for us as customers. When we left the ......”

Share on :
Nov 21,2010
Minithumbdown
By: 'Edward'
Nov 21,2010
9 people found
this helpful
Never cared for us as customers. When we left the property they took 280 out of our deposit without considering our points of view. The inventory made in the beginning of the contract vs. the one made at the end was completely different. The last one ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: SCannell
Jul 09, 2013
View all comments (1)
Dear Edward, Further to your feedback I would like to say we always take our customers comments on board and would like the opportunity of discussing the same should you wish to contact us. In regards to the deductions from your deposit, all monies are held by us as Stakeholder and protected as we are not only Safe Agents but members of the Tenants Despute Scheme. No monies can be debited without your consent. We have always strieved to offer all our clients the best service we can. So please do ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Leaders, Burgess Hill RH15 9DE



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn