Lauristons
4.4/5, 528 reviews
90% recommended
89% sales valuation accuracy
94% sales fee satisfaction
90% lettings valuation accuracy
77% lettings fee satisfaction
Lauristons Estate Agents have been established since 1994, offering a comprehensive range of property services to the local communities in Wimbledon, Putney, Balham, Kennington and Battersea including Residential Sales and Lettings, Property Management, Block Management, New Homes Sales, Land & Development, Financial Services, Conveyancing Services, Surveys and Corporate Relocation. Throughout that time ... show more Lauristons Estate Agents have been established since 1994, offering a comprehensive range of property services to the local communities in Wimbledon, Putney, Balham, Kennington and Battersea including Residential Sales and Lettings, Property Management, Block Management, New Homes Sales, Land & Development, Financial Services, Conveyancing Services, Surveys and Corporate Relocation. Throughout that time we have always been passionate about the added value we offer to our customers and clients in achieving their ambitions and the importance of our responsibilities and commitments as we move people. - See more at: http://www.lauristons.com/#sthash.FfynqUE5.dpuf

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 89% 94% £230,000 £1,900,000
Lettings 90% 77% £550 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
115 3 158 32 89 7 73 2 41 8
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“From start to finish Lauristons offered a first rate service. ......”

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Apr 07,2014
Minithumbup
By: 'Rob'
Apr 07,2014
0 people found
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From start to finish Lauristons offered a first rate service. The evaluation of our property was done very professionally and judgements supported by a good range of competitive financial and sales data. The details on the website, including photographs, presented our property extremely well and ...
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“I recently switched letting agents to Lauristons, having been highly ......”

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Apr 07,2014
Minithumbup
By: 'Harry'
Apr 07,2014
0 people found
this helpful
I recently switched letting agents to Lauristons, having been highly dissatisfied with the service I received from my previous agent. The property manager with whom you deal is crucial. From the very beginning Louise has been efficient, effective, polite and friendly which is very re-assuring....
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“Worst experience I have ever had with a letting agency. ......”

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Feb 28,2014
Minithumbdown
By: 'Avoid'
Feb 28,2014
0 people found
this helpful
Worst experience I have ever had with a letting agency. I had to find a property immediately and contacted them to tour anything available. They never got back to me but there was a property on their website I really wanted to see. I called ...
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What agent could do to change your mind?
Responding to my emails would have been a huge start to making me trust this realtor! I understand having issues with a property. Stuff happens. But when things do happen I should not have to send 3-5 emails about the same issue and still not get a response!!!
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By: Alex Vinter
Mar 31, 2014
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Thank you for your feedback. Firsty we did not manage this property, so we cannot be held responsible for the original delay in your moving in or any maintenance issues during the tenancy, you were informed of this on move in to the property. You report a delay in getting you into view the property, this was because the landlord was awaiting completion on the property after purchasing it. We made sure you were the very first person to view the property as you needed to move urgently. Rega ...

“This has been my first time dealing with Lauristons though ......”

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Feb 06,2014
Minithumbup
By: 'Christine'
Feb 06,2014
0 people found
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This has been my first time dealing with Lauristons though unfortunately by far the first time dealing with estate agents in general. I can honestly say that the amount of professionalism mixed with integrity and personal care I received from Karen Clements in particular, made ...
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“The team at Lauristons are really bad at getting back ......”

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Feb 04,2014
Minithumbdown
By: 'MP'
Feb 04,2014
2 people found
this helpful
The team at Lauristons are really bad at getting back to tenants on issues in the property. They regularly fail to let their contractors know the basic things like who to call (tenant wise) when attending, whether they need keys etc and sometimes even fail ...
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By: Alex Vinter
Feb 12, 2014
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Dear MP, Thank you for your feedback, I oversee the lettings team at Lauristons. I have not received a complaint from anyone of late along the lines of your feedback and I have also checked with the property management team - we cannot identify your name in order to process your complaint further and in view to rectify the issue. Please get in touch directly to provide more details ([email protected]). We do our very best to provide the best customer service at all times - our allagen ...

“Louise took over as Property Manager of my flat at ......”

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Jan 29,2014
Minithumbup
By: 'Darren'
Jan 29,2014
4 people found
this helpful
Louise took over as Property Manager of my flat at a time when I had a long outstanding issue with the water pressure in the flat. Previous Property Managers never seemed to be up to date on what was happening with the issue and always ...
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“Very many thanks to Simon and all Team Lauristons for ......”

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Jan 12,2014
Minithumbup
By: 'A'
Jan 12,2014
0 people found
this helpful
Very many thanks to Simon and all Team Lauristons for the advice with marketing. Thereafter that the sale process seemed to be so quick, smooth and straightforward is proof of a sound cohesive organisation attuned to our needs and expectations. If my opinion was sought ...
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“I first came across Lauristons when I attended a house ......”

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Jan 06,2014
Minithumbup
By: 'Wimbledon-Dan'
Jan 06,2014
0 people found
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I first came across Lauristons when I attended a house viewing open morning back in august 2013. Even though I didn't have an appointment the estate agent, Kelly Still, allowed me to have a look around the property and took some details of the sort of ...
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“I have recently purchase a property through Lauristons, dealing with ......”

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Dec 23,2013
Minithumbup
By: 'Abs'
Dec 23,2013
0 people found
this helpful
I have recently purchase a property through Lauristons, dealing with Simon Monaghan. I was very impressed with the level of service I received from Simon. I have used many agencies over the years to buy properties, and I have never met a more professional, honest ...
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“The service is excellent , Karen is a top Agent , Very ......”

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Dec 18,2013
Minithumbup
By: 'Ben'
Dec 18,2013
0 people found
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The service is excellent , Karen is a top Agent , Very professional and help us a lot by organising our move to fir lodge very smoothly Excellent Laurestons will definitively recommend this Agent Special thanks to Karen ,...
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“I have been using Lauristons for 5+ years. The service I ......”

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Dec 02,2013
Minithumbup
By: 'Steve'
Dec 02,2013
3 people found
this helpful
I have been using Lauristons for 5+ years. The service I receive is currently superb. Quotes and Works are arranged promptly and the rquirements of my tenants are considered when scheduling. Good job Louise...
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“Louise has always been very helpful when i have logged ......”

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Dec 02,2013
Minithumbup
By: 'Justin'
Dec 02,2013
0 people found
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Louise has always been very helpful when i have logged a call for assistance. She has been very prompt in keeping me up to date with progress. I would certainly recommend Louise and Lauristons....
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“Louise manages our flat in Battersea and does a really ......”

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Nov 28,2013
Minithumbup
By: 'Matt'
Nov 28,2013
2 people found
this helpful
Louise manages our flat in Battersea and does a really good job in proactively solving problems for us. She has great attention to detail and we trust her to sign off works on our behalf. It is always great to talk to her and she ...
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“Very pleased with the work carried out by the Putney ......”

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Nov 27,2013
Minithumbup
By: 'Clare'
Nov 27,2013
0 people found
this helpful
Very pleased with the work carried out by the Putney branch - Sylvana took charge and kept me in the loop regarding prospective buyers. Once the sale started to go through everything was very smooth and Simon was always on hand to assist with any ...
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“Fine to deal with however often took some time to ......”

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Nov 21,2013
Minithumbdown
By: 'VB'
Nov 21,2013
1 people found
this helpful
Fine to deal with however often took some time to respond to emails. Main concern is over fees to tenants - the most expensive free is if you move in to replace a previous tenant - by far the most expensive i've ever heard of. ...
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What agent could do to change your mind?
Stop charging fees for references and such high fees for contract name changes.
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By: Alex Vinter
Nov 25, 2013
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Thank you for your review and the feedback about our fees. As you outline; our fees are made very clear and transparent at the outset of the agreement. We actually get all of our prospective tenants to sign a separate agreement between the agency and each respective tenant setting all these fees out transparently. No other agency that I am aware of does this as a separate concise agreement. Tenant changeovers are charged at a rate in proportion to the amount of work, we do not derive any reve ...

“Sylvana was excellent - she basically project managed our sale ......”

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Nov 20,2013
Minithumbup
By: 'Tim'
Nov 20,2013
0 people found
this helpful
Sylvana was excellent - she basically project managed our sale from start to finish and took an active role in liaising with the freeholder, the lawyers and other agents in the chain. It was thanks to her that the purchase went through. I cannot recommend ...
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“Beware the terms of the tenancy agreements and ensure you ......”

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Nov 19,2013
Minithumbdown
By: 'Rymlia'
Nov 19,2013
6 people found
this helpful
Beware the terms of the tenancy agreements and ensure you cap the number of year Lauristons can claims fees. After finding a tenant and undertaking the various checks Lauristons are quite content with never contacting the landlord or tenant on renewal and just issuing statements ...
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What agent could do to change your mind?
The industry should bring in fixed fee tenancy services or alternatively reduce the % charged over the course of the agreement (8%, 6%, 4% etc).
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By: Alex Vinter
Nov 21, 2013
View all comments (1)
Thank you for your review. The terms that were agreed and signed at the beginning of the tenancy clearly stated a fee would be due for the lifetime of the tenure, this was discussed a few times during the tenancy and renewal fees were since paid each time. You were contacted at various points over the period of each tenancy/renewal period to discuss the renewal, to arrange renewal of the TDS registration and to chase up a copy of the updated gas test. You managed the tenancy, collected the rent ...

“Karen was very helpful since we met her. She immediately ......”

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Nov 15,2013
Minithumbup
By: 'Valentina'
Nov 15,2013
1 people found
this helpful
Karen was very helpful since we met her. She immediately understood our needs. She showed us the properties matching our criteria. We chose the flat after viewing two properties. We had a lot of doubts about credit check above all the international reference procedure for ...
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“Greg first introduced himself to me over the phone when ......”

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Nov 14,2013
Minithumbup
Greg
By: 'Lori'
Nov 14,2013
1 people found
this helpful
Greg first introduced himself to me over the phone when he called me seconds after I responded to a Gumtree ad requesting info on a Lauristons property. This was on a Friday morning, and by Friday afternoon I was meeting him in person and discussing ...
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“Karen was a very professional and very helpful person. She ......”

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Nov 14,2013
Minithumbup
By: 'Marco'
Nov 14,2013
1 people found
this helpful
Karen was a very professional and very helpful person. She succeed in getting rid of all the stuff in few days and selected the best property for us, even if we were abroad. I will definitely recommend Karen and the company to anyone looking for ...
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“Just wanted to leave a positive review of Lauristons in ......”

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Nov 07,2013
Minithumbup
By: 'Claire'
Nov 07,2013
0 people found
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Just wanted to leave a positive review of Lauristons in Wimbledon. We recently purchased a lovely house through them. During the viewings, Simon was exceptionally patient with us and went beyond the call of duty in terms of being accommodating and arranging things late and ...
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“Louise Brown helped me though the process of renting my ......”

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Nov 01,2013
Minithumbup
By: 'adams'
Nov 01,2013
1 people found
this helpful
Louise Brown helped me though the process of renting my new property. It was a good service and I can highly recommend her company....
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“My experience with Lauristons (especially Louise) has been nothing less ......”

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Nov 01,2013
Minithumbup
By: 'Thomas'
Nov 01,2013
3 people found
this helpful
My experience with Lauristons (especially Louise) has been nothing less than professional. I rely on having good understanding people to help and this agent is everything I need and more. I would recommend Lauristons to all Landlords and Tenants. Thank you....
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“Very good agent if you are looking to rent property ......”

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Nov 01,2013
Minithumbup
By: 'Bszz'
Nov 01,2013
0 people found
this helpful
Very good agent if you are looking to rent property around Wimbledon area you need ti contact them, staff alwsys happy to help....
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“We couldn't sing Kelly's praises long enough! Her professionalism coupled ......”

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Oct 16,2013
Minithumbup
By: 'M&D'
Oct 16,2013
0 people found
this helpful
We couldn't sing Kelly's praises long enough! Her professionalism coupled with her warm and friendly attitude were a breath of fresh air amidst many a negative experiences with other agents from various companies. Up until we met Kelly, our house-hunting was marked by, at worst, ...
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“Professional right from the start. First viewing took place same ......”

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Oct 14,2013
Minithumbup
By: 'NickM'
Oct 14,2013
0 people found
this helpful
Professional right from the start. First viewing took place same day as signing up and the property was sold, subject to contract within 48 hours. Vetting of prospective purchasers was sound and despite delays not of Lauriston's making our buyer stuck with the purchase....
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“We work with Lauristons and they are very organised with ......”

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Oct 14,2013
Minithumbup
By: 'Beata'
Oct 14,2013
1 people found
this helpful
We work with Lauristons and they are very organised with their work, and efficient with the way they handle each job. Louise is our contact and she has been a very pleasant communicator....
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“Having just completed on the sale of my house in ......”

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Oct 13,2013
Minithumbup
By: 'Terry'
Oct 13,2013
0 people found
this helpful
Having just completed on the sale of my house in SW20 with Lauristons, I am very happy to be able to leave my review. In short, Lauristons and in particular both Nigel Budd and Simon Monaghan have been superb from start to finish and I ...
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“Allayen was exceptional. Unfortunatley the letting fell through at the ......”

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Oct 10,2013
Minithumbup
By: 'S.'
Oct 10,2013
2 people found
this helpful
Allayen was exceptional. Unfortunatley the letting fell through at the last minute due to references which was not Allayens fault. Up until that moment Allayen was outstanding. He helped us greatly with problems caused by previous tenants whilst it was managed by another well known ...
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“Aimee and Costa did a great job with helping me ......”

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Oct 10,2013
Minithumbup
By: 'Wimbledonresident'
Oct 10,2013
2 people found
this helpful
Aimee and Costa did a great job with helping me move, sometimes under difficult circumstances. They were very good at negotiating between myself and the landlord, even with a time difference! After this stage, there were some issues when I moved on to the contract ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 1:10 PM 15/01/2016 by Ryan Palattao

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